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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39034 Views

41 replies

10 likes

  • 39034 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104295 Views

115 replies

12 likes

Other
  • 104295 Views
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1390 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299743 Views

61 replies

16 likes

  • 299743 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126392 Views

19 replies

38 likes

  • 126392 Views
  • 19 replies
  • 38 likes

Superuser Contribution How can my kids see shared playlists in their Spotify kids app?

I did all the necessary steps and all things seem to work but nothing appears in the Spotify kids app. It looks good in the commercial video but doesn't work on two different iPhones and iPads.

Visitor

I did all the necessary steps and all things seem to work but nothing appears in the Spotify kids app. It looks good in the commercial video but doesn't work on two different iPhones and iPads.

MihailY

Moderator

1014 Views

5 replies

0 likes

  • 1014 Views
  • 5 replies
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Superuser Contribution App crashing constantly

PlanPremiumCountryCanada DeviceiPhone 8 Operating SystemiOS 15.6.1 My Question or IssueMy phone automatically installed update 8.7.90 three days ago. Since then, the app crashes constantly. It will get half way through a song and abruptly stop playin...

Music Fan

Plan Premium Country Canada   Device iPhone 8   Operating System iOS 15.6.1   My Question or Issue My phone automatically installed update 8.7.90 three days ago. Since then...

OscarDC

Moderator

1886 Views

5 replies

1 likes

  • 1886 Views
  • 5 replies
  • 1 likes

"setting the volume level for all tracks" on a mobiel device

I am using Spotify through an iPad to play on a larger sound system. I have a premium account and the Music Quality settings are set to Extreme on the iPad. I have noticed that there is not an option for setting the volume level for all tracks when p...

Regular

I am using Spotify through an iPad to play on a larger sound system.  I have a premium account and the Music Quality settings are set to Extreme on the iPad.  I have noticed that there is n...

djRobG

Regular

4930 Views

7 replies

2 likes

  • 4930 Views
  • 7 replies
  • 2 likes

Superuser Contribution Missing podcasts iOS since last update

Since the last spotify update my podcast list is no longer definitive of all podcasts I’ve followed. There are several that I follow that are no longer shown when going through library>podcasts and any form of sorting of that list. I usually use ‘rec...

Casual Listener

Since the last spotify update my podcast list is no longer definitive of all podcasts I’ve followed. There are several that I follow that are no longer shown when going through library>podcasts an...

Lyubka

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Can't Clear Play Queue (IPad)

I'm on an iPad Air running IOS 8, and today I encountered a problem with the play queue. I accidentally added an entire playlist to it, and now no matter how many times I close and reopen the app, it won't clear the que. If I play songs from a differ...

Casual Listener

I'm on an iPad Air running IOS 8, and today I encountered a problem with the play queue. I accidentally added an entire playlist to it, and now no matter how many times I close and reopen the app, it...

QueueSolve

Visitor

13571 Views

9 replies

2 likes

  • 13571 Views
  • 9 replies
  • 2 likes

Superuser Contribution No bass / Lower audio level via wireless apple carplay on new 2023 subaru

Hi, as the title states I have a 23 Subaru that has wireless carplay.When I start the car it automatically launches carplay and plays spotify but the sound playing through the speakers has almost no bass even when equalizer and loudness settings are ...

Visitor

Hi, as the title states I have a 23 Subaru that has wireless carplay. When I start the car it automatically launches carplay and plays spotify but the sound playing through the speakers has almost n...

MihailY

Moderator

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle all songs

PlanPremiumCountryMalaysiaDeviceiPhone XOperating SystemiOS 12.3.1 My Question or IssueHow to play all of my downloaded songs? I used to shuffle all of my songs with the previous version. Now, with updated version I can’t shuffle all of them. Also, I...

Casual Listener

Plan Premium Country Malaysia Device iPhone X Operating System iOS 12.3.1   My Question or Issue How to play all of my downloaded songs? I used to shuffle all of my songs with the prev...

Deny777

Newbie

43331 Views

21 replies

29 likes

  • 43331 Views
  • 21 replies
  • 29 likes

Superuser Contribution IOS App crashes when using bluetooth

Plan: PremiumCountry: USA DeviceXOperating System14.7.1 My Question or IssueJust started today. 01/10/2021. When listening to music using bluetooth to my headphones sony wh-1000x M3 the app will completely crash. This happens shortly after I click th...

Casual Listener

Plan: Premium Country: USA   Device X Operating System 14.7.1   My Question or Issue Just started today. 01/10/2021. When listening to music using bluetooth to my headphones sony w...

MihailY

Moderator

1674 Views

4 replies

0 likes

  • 1674 Views
  • 4 replies
  • 0 likes

Superuser Contribution auto mix not working if crossfade is enabled

As of Spotify 8.7.90 on iOS, having “Automix” and “Crossfade” enabled (to 12s) now prevents albums not to Automix anymore.If I change the Crossfade slider all the way to 0s/ Off, the albums successfully Automix.In previous versions of Spotify on my i...

Casual Listener

As of Spotify 8.7.90 on iOS, having “Automix” and “Crossfade” enabled (to 12s) now prevents albums not to Automix anymore. If I change the Crossfade slider all the way to 0s/ Off, the albums succe...

Yordan

Moderator

7081 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Major issues with the app and most used playlist.

I am only having issues with one specific playlist. If I put a song on repeat and listen to it a few times, when I turn repeat off and the song finished the playlist stops playing music entirely. But next to the name it will show the lines indicating...

Visitor

I am only having issues with one specific playlist. If I put a song on repeat and listen to it a few times, when I turn repeat off and the song finished the playlist stops playing music entirely. Bu...

Vasil

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution After restart begins at the top of the playlist

When I start Spotify it first continues with the song which was playing when closing the app. But then starts at the top of the playlist. And my partner has the same issue.

Visitor

When I start Spotify it first continues with the song which was playing when closing the app. But then starts at the top of the playlist. And my partner has the same issue.

Dian

Spotify Legend

397 Views

1 replies

2 likes

  • 397 Views
  • 1 replies
  • 2 likes

Spotify not playing on iOS app

Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are playing but will not move past 0:00 on the sing progr...

Visitor

Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are pl...

Billy-J

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after one song

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemIOS 16.1.2 My Question or Issueafter I close the app and open it again later after one song plays everything stops working. After I close the app and open it later one song plays from my playlis...

Newbie

Plan Premium Country USA Device iPhone 12 Pro Operating System IOS 16.1.2   My Question or Issue after I close the app and open it again later after one song plays everything stops wor...

AlejaR

Moderator

1117 Views

1 replies

1 likes

  • 1117 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to stream on Apple Watch through airpods alone without iphone

I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by uninstalling and reinstalling app on the watch and ip...

Visitor

I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by un...

AlejaR

Moderator

1458 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

spotify premium on Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists that do not appear in search results

Plan FreeCountry japanDevice iphone7Operating System ios 15.7.1 I am using the iphone app and there are public playlists that do not appear in the search results when using the entire search results or narrowing down the playlist search in Japanese. ...

Regular

    Plan Free Country japan Device iphone7 Operating System ios 15.7.1   I am using the iphone app and there are public playlists that do not appear in the search results when...

Lyubka

Moderator

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists won’t delete or change image

I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist. I have tried the clearing cachet in app, deleting the app and restarting phone and then re-downloading. Anyone have...

Visitor

I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist.  I have tried the clearing cachet in app, deleting the...

Eni

Moderator

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes