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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

40435 Views

42 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

105090 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1435 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

300162 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126610 Views

19 replies

38 likes

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  • 19 replies
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bought premium and now i cant get it on my phone

I bought premium with the intent of using it on my phone, it still does not allow for any access to my playlists. I have logged in and out, reinstalled the app and nothing has worked welp

Newbie

I bought premium with the intent of using it on my phone, it still does not allow for any access to my playlists. I have logged in and out, reinstalled the app and nothing has worked welp 😞

David

Spotify Legend

720 Views

1 replies

0 likes

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  • 1 replies
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30 day premium trial on iPhone

Hello, I just signed up (on my work desktop) for the free 30-day premium trial. When I attempt to access playlists (on my iPhone) that have been inboxed to me, I receive a message asking me to upgrade to premium status. What shall I do? How do I acce...

Newbie

Hello,   I just signed up (on my work desktop) for the free 30-day premium trial.  When I attempt to access playlists (on my iPhone) that have been inboxed to me, I receive a message as...

David

Spotify Legend

1856 Views

1 replies

0 likes

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  • 1 replies
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Offline playlists start syncing, then fail. ANNOYING!

I have an iPhone 4, trying to sync offline playlists. It works for a few songs, then fails. The "Syncing X out of X tracks" disappears. If I try restarting the app, it appears then disappears. Really annoying me, as I want to move away from music on ...

Newbie

I have an iPhone 4, trying to sync offline playlists.   It works for a few songs, then fails. The "Syncing X out of X tracks" disappears. If I try restarting the app, it appears then disappe...

474 Views

0 replies

0 likes

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Play list will not load on iphone

I recently signed up for premium. I cant get my playlist from the PC to appear on the iphone. I have reloaded spotify app on PC and phone several times and rebooted the iphone but nothing... what gives?

Newbie

I recently signed up for premium.  I cant get my playlist from the PC to appear on the iphone.  I have reloaded spotify app on PC and phone several times and rebooted the iphone but nothing...

323 Views

0 replies

0 likes

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premium

i just got the free 30 day trial on spotify premium and i can listen to my playlist but soesnt let me stream on my iphone can some help me please?

Newbie

i just got the free 30 day trial on spotify premium and i can listen to my playlist but soesnt let me stream on my iphone can some help me please?

Peter__

Community Legend

417 Views

1 replies

0 likes

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  • 1 replies
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I can't listen to spotify on my phone

I bought spotify premium and I want to listen to it on my galaxy s 3, but it says I need to get premium, even though I have it. Why won't it wotk?

Newbie

I bought spotify premium and I want to listen to it on my galaxy s 3, but it says I need to get premium, even though I have it. Why won't it wotk?

Peter__

Community Legend

3179 Views

1 replies

1 likes

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  • 1 replies
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Premium has stopped working on my iPod but not iPad

I have Spotify premium on both my iPod and iPad and though my iPad is fine, every time I try to play a song on my iPod it plays for a minute then stops? I've tried uninstalling then reinstalling and still nothing. Any help would be fab!

Newbie

I have Spotify premium on both my iPod and iPad and though my iPad is fine, every time I try to play a song on my iPod it plays for a minute then stops? I've tried uninstalling then reinstalling and ...

Peter__

Community Legend

835 Views

1 replies

0 likes

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syncing songs on my iPhone...

hello all, I'm a premium subscriber and my iPhone won't sync anymore than 96 songs on any playlists... according to the website you can have over 3000 songs synced and I don't havenearly that many local tracks so it's not that. I've deleted and reins...

Newbie

hello all,   I'm a premium subscriber and my iPhone won't sync anymore than 96 songs on any playlists... according to the website you can have over 3000 songs synced and I don't havenearly t...

Peter__

Community Legend

662 Views

1 replies

0 likes

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  • 1 replies
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Slow syncing on iPhone 5

I am having problems with my iPhone 5 syncing over wifi or USB. I have been syncing 1 playlist of 1200 songs over wifi and it has taken over 1 day to sync just over 400 songs, I have the app open looking at it & screen lock off so its not pausing dur...

Newbie

I am having problems with my iPhone 5 syncing over wifi or USB. I have been syncing 1 playlist of 1200 songs over wifi and it has taken over 1 day to sync just over 400 songs, I have the app open lo...

Peter__

Community Legend

1991 Views

1 replies

0 likes

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  • 1 replies
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iPhone/iPad won't connect to Spotify

Why won't my iPhone or iPad show up in the Devices list on Spotify? I am operating my laptop and my iPhone/iPad on the same Wi-Fi network and have no Firewall restrictions in place (running Windows 7 64-bit)Please, please, please can someone help me ...

Casual Listener

Why won't my iPhone or iPad show up in the Devices list on Spotify? I am operating my laptop and my iPhone/iPad on the same Wi-Fi network and have no Firewall restrictions in place (running Windows 7...

thrymson

Newbie

8299 Views

7 replies

0 likes

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Local files out of order

Hello all, I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify). I can get the tunes from iTunes to Spotify on my Mac and the...

Newbie

Hello all,   I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify)...

penkwin

Casual Listener

1553 Views

2 replies

1 likes

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  • 2 replies
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Solved!! ipod gets stuck

I need one of you knuckle heads from spotify to fix my ipod problems with your service. I was able to listen to streaming perfectly for a while. Now after one song on my ipod, it stops streaming. hmmm. works on my laptop and everywhere else probably ...

Casual Listener

I need one of you knuckle heads from spotify to fix my ipod problems with your service. I was able to listen to streaming perfectly for a while. Now after one song on my ipod, it stops streaming. hmm...

aarone

Casual Listener

1284 Views

3 replies

0 likes

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Commercials cause lost connection in 2012 civic

When iPhone 5 connected through USB in 2012 civic I get an "unsupported" message everytime a commercial plays. I have to disconnect the phone and wait for the commercial to finish before I can plug it back in. Any fix for this? Am I the only one? Can...

Newbie

When iPhone 5 connected through USB in 2012 civic I get an "unsupported" message everytime a commercial plays. I have to disconnect the phone and wait for the commercial to finish before I can plug i...

369 Views

0 replies

0 likes

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Synicig iPhone 4

Hi! I have a problem with my spotify premium on my iPhone. When im going to syncing one playlist syncinc 1-2 tracks and on 3 track it stops and and there will be a circle with an exclamation mark. Or it's not syncing at all. I do have Wifi and have a...

Newbie

Hi! I have a problem with my spotify premium on my iPhone. When im going to syncing one playlist syncinc 1-2 tracks and on 3 track it stops and and there will be a circle with an exclamation mar...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
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Premium account not working on iPod

Hello, I have a premium account. I was trying to use Spotify mobile on my iPod but whenever I tried to play a song, it gives me a page that said only premium accounts can stream music on demand. Can you please help?

Casual Listener

Hello, I have a premium account. I was trying to use Spotify mobile on my iPod but whenever I tried to play a song, it gives me a page that said only premium accounts can stream music on demand. Ca...

spoticry

Newbie

604 Views

3 replies

0 likes

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  • 3 replies
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Sharing from IPhone to Facebook

When I share a song from spotify to Facebook it actually shares a different song them i tried to share.Why?

Visitor

When I share a song from spotify to Facebook it actually shares a different song them i tried to share. Why?

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Slow synching with iPhone5 and USB

It is taking about a minute per song to synch with iphone5 via USB. Is there something I can try? Is it possible to synch via wifi? I had an Android which worked great but switched to iPhone and it is painfully slow.

Newbie

It is taking about a minute per song to synch with iphone5 via USB.  Is there something I can try?  Is it possible to synch via wifi? I had an Android which worked great but switched to iPh...

399 Views

0 replies

0 likes

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Unable to Play Station

Hello, I am trying to play a new band that is now available on Spotify (Clocktower Mechanics), however whenever I try to play their songs an error message pops up saying, "We are unable to start this station". I can listen to any other song that I wa...

Casual Listener

Hello, I am trying to play a new band that is now available on Spotify (Clocktower Mechanics), however whenever I try to play their songs an error message pops up saying, "We are unable to start th...

dansommer18

Newbie

493 Views

2 replies

0 likes

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View Playlists at Album Level

I am on my 30 day free trial (currently paying MOG). I am very impressed with the scope of catalog and the quality of the Radio function. The only thing possibly preventing me from making the switch at the end of the trial is that there is no way to ...

Regular

I am on my 30 day free trial (currently paying MOG).  I am very impressed with the scope of catalog and the quality of the Radio function.  The only thing possibly preventing me from making...

LtMunst

Regular

1409 Views

4 replies

0 likes

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  • 4 replies
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Solved!! premium not working on iphone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? last premium order id: 76591768015

Newbie

Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? &nb...

meahtenoha

Spotify

52844 Views

117 replies

0 likes

  • 52844 Views
  • 117 replies
  • 0 likes