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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39323 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104485 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1400 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299847 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126428 Views

19 replies

38 likes

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Re: can't download onto ipod

Having the same/similar problem and there appears to be nothing in your FAQ to address it. My iPhone does not show up in my device list at all and my playlists don't sync. Further, depending on the direction of the wind, certain tracks suddenly becom...

Newbie

Having the same/similar problem and there appears to be nothing in your FAQ to address it.  My iPhone does not show up in my device list at all and my playlists don't sync. Further, depending on...

DaveNZ

Newbie

1021 Views

4 replies

0 likes

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How can I get my music from FB acct to regular acct?

I currently have my acct and subscription linked to Facebook..but I'm deactivating Facebook, so how can I get my stuff under a spotify acct log in?!?! Someone please help!

Casual Listener

I currently have my acct and subscription linked to Facebook..but I'm deactivating Facebook, so how can I get my stuff under a spotify acct log in?!?! Someone please help!

MzKellz85

Casual Listener

740 Views

6 replies

0 likes

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Spotify USB Car Stereo Connection (2012 Honda Civic i-MID)

Hi, everybody I have a 2012 Honda Civic which features the new i-MID media system. I plug my iPhone 4 into the USB and Spotify works wonderfully, displaying track info and album art on the dash like it should. Unfortunately, a few tracks down the lin...

Newbie

Hi, everybody   I have a 2012 Honda Civic which features the new i-MID media system. I plug my iPhone 4 into the USB and Spotify works wonderfully, displaying track info and album art on the...

Lorra1ne

Newbie

13500 Views

6 replies

0 likes

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All except 2 of my spotify playlists are gone..

Hi! It began like 3-4 days ago when I wanted to listen to my spotify on my Iphone 4 when all of a sudden all my lists where gone except for 2 lists. I logged in on my computer and saw that al of my lists still were there. Then today when I tired to f...

Newbie

Hi! It began like 3-4 days ago when I wanted to listen to my spotify on my Iphone 4 when all of a sudden all my lists where gone except for 2 lists. I logged in on my computer and saw that al of my...

381 Views

0 replies

0 likes

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Solved!! Spotify compatibility with Siri

Hi,Recently, I tried using the commands such as play the next track on Siri (on my iPhone), but obviously it only recognises iTunes so it said that I didn't have any music playing when I did on spotify). I was wondering if there is a way to make Siri...

Community Legend

Hi, Recently, I tried using the commands such as play the next track on Siri (on my iPhone), but obviously it only recognises iTunes so it said that I didn't have any music playing when I did on spo...

Taylor

Community Legend

4085 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Playlists will shuffle when not selected

My playlists will shuffle when skipped by myself or left naturally to play. Which is rather annoying. Any reason for this?

Casual Listener

My playlists will shuffle when skipped by myself or left naturally to play. Which is rather annoying.   Any reason for this?      

347 Views

0 replies

0 likes

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not all numbers synchronising

hello, i got 3500 numbers on spotify on my laptop, i have synchronised all my numbers with my iphone 5 but there are only 2764 numbers on (i got spotify premium) in spotify on mu computer are the numbers that are not on my iphone in grey. what can i ...

Newbie

hello,   i got 3500 numbers on spotify on my laptop, i have  synchronised all my numbers with my iphone 5 but there are only 2764 numbers on (i got spotify premium) in spotify on m...

199 Views

0 replies

0 likes

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Canceling as well...

There's no excuse why memory shouldn't free up when disabling offline availability...Goodbye spotify....hello 9GB of iphone memory.

Newbie

There's no excuse why memory shouldn't free up when disabling offline availability...Goodbye spotify....hello 9GB of iphone memory.

291 Views

0 replies

0 likes

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My iPhone notify's me whenever a track is added to a playlist I do not subscribe to...

My iPhone notify's me whenever "Steve Schmidt" adds a track to the playlist "Maximal House Music". But I do not subscribe to that playlist, or ever heard about it before. Is there any way I can stop this notification-madness? The real problem is that...

Newbie

My iPhone notify's me whenever "Steve Schmidt" adds a track to the playlist "Maximal House Music". But I do not subscribe to that playlist, or ever heard about it before. Is there any way I can stop ...

Sam

Spotify

358 Views

1 replies

0 likes

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Cannot transfer songs to iPhone3 - no wifi

Can anybody help me...I have an iPhone3 which I mainly use as an iPod as I do not have cell coverage at home and my internet is not wifi; my laptop is plugged into the outlet in the wall, old school I know! I want to transfer songs from Spotify to my...

Newbie

Can anybody help me...I have an iPhone3 which I mainly use as an iPod as I do not have cell coverage at home and my internet is not wifi; my laptop is plugged into the outlet in the wall, old school ...

Peter__

Community Legend

488 Views

1 replies

0 likes

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Spotify usability issues

Hi there, I'm using Spotify for a while now with the Mac and several iOS devices. Generally it would be great to have some sort of folder structure for the various playlists. I'm loosing track of my playlists more and more. Secondly an easy accessibl...

Regular

Hi there,   I'm using Spotify for a while now with the Mac and several iOS devices.   Generally it would be great to have some sort of folder structure for the various playlists. I'...

David

Spotify Legend

964 Views

1 replies

0 likes

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Collaborative playlist: Incorrect user in "Added by" field

Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend. Did a test yesterday, I added a song, that appeared as correct,...

Regular

Me and a friend are having a collaborative playlist together, and about 8 days ago all songs added to this list are being showed as added by me, even though they were added by my friend.  &nbs...

ChiToATX

Casual Listener

1312 Views

5 replies

1 likes

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Solved!! Update for iPhone 5?

Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space? Currently I still feel like I'm using my 4s Scott

Casual Listener

Being as the iPhone 5 is running a much taller screen, what kind of timezone are we looking at for a Spotify update that will enable us to utilise that extra space?   Currently I still feel ...

Richard

Community Legend

20785 Views

77 replies

6 likes

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  • 77 replies
  • 6 likes

tracks on iPhone cut all the time

I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. iOS version: iOS 6.01 (latest stable) Spotify: up to da...

Casual Listener

I'm experiencing issues with Spotify on iPhone today: songs are constently stopping and starting again after about 10 seconds pause. That's very annoying! I never experienced such issues so far. ...

Gael

Casual Listener

446 Views

1 replies

0 likes

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  • 1 replies
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Bug? Maybe?

Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork. I will re-download the app from the app store. I will sign in and it'll work. as soon as I make a new playlist and try...

Newbie

Seems everytime I create a new playlist or playlist folder, my Spotify mobile app on my iPhone crashes. It's almost like clockwork.   I will re-download the app from the app store. I will si...

395 Views

0 replies

0 likes

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Solved!! Local files won't sync on Iphone 5

Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? Any solutions?

Casual Listener

Premium seems to be working on my Iphone 5 but I can't get any of my local files to sync. I've tried reinstalling the app, restarting the phone and my brand new Mac. Anyone else having this issue? An...

ssalichristina

Regular

3391 Views

4 replies

0 likes

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OFFLINE PLAYLIST IS NOT DOWNLOADING - TRIED EVERYTHING!!

I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded. My iPhone and Mac are one the same Wifi network and the Spotify app i...

Regular

I've been using Spotify for quite some time now, and I love it (most of the time) but recently when I mark my playlists for "Available Offline" some or one song(s) gets downloaded.   My iPho...

ssalichristina

Regular

1130 Views

2 replies

2 likes

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  • 2 likes

Spotify on iPhone keeps playing even though I paused it!

I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button icon in the corner is there and it manages to drain...

Newbie

I've noticed that I'll be listening to Spotify on my iPhone, and then go to pause it, and somehow later it starts up again and plays. Even though I can't actually hear music playing, the play button ...

Lascurettes

Regular

955 Views

2 replies

0 likes

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Rock Radio Station hangs

Hey Spotify! I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really that complicated to figure out? (ha ha) ...But, really, not funny. DaveK

Casual Listener

    Hey Spotify!   I haven't been able to listen to Spotify Rock Radio in 3 days. Once it is chosen it just clocks. I finally give up and listen to another station. Am I really...

EastCoastOps

Newbie

964 Views

2 replies

0 likes

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