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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38424 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103793 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1362 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299551 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126260 Views

19 replies

38 likes

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Spottily App randomly crashes on iPod touch

We use spottily for our restaurant and it seems that every day the app force closes at some point. Sometimes the app will just freeze up. This is a new pod that we recently bought because the other one was stolen. It's the same generation and everyth...

Visitor

We use spottily for our restaurant and it seems that every day the app force closes at some point. Sometimes the app will just freeze up. This is a new pod that we recently bought because the other o...

mikeimane

Music Fan

533 Views

2 replies

0 likes

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Problems with syncing

I've just upgraded to premium, but I'm having two issues when using mobile (iPhone 4, lastest iOS) 1. One of my playlists doesn't show any tracks available to sync in it on my mobile device. It happens to be an album, is it that I can't sync an album...

Regular

I've just upgraded to premium, but I'm having two issues when using mobile (iPhone 4, lastest iOS)   1. One of my playlists doesn't show any tracks available to sync in it on my mobile devic...

cht123

Newbie

524 Views

1 replies

0 likes

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  • 1 replies
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why isnt my music in spotify going onto my ipod shuffle?

I've been trying to sync with spotify for two days now, the only thing that happened is that the music that was on there downloaded to my music. i want the playlists that i've created to go onto my ipod. now the only thing that happens is the "local ...

Newbie

I've been trying to sync with spotify for two days now, the only thing that happened is that the music that was on there downloaded to my music.  i want the playlists that i've created to go ont...

cnorton

Newbie

5139 Views

2 replies

0 likes

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Cannot sync playlists to iphone with Premium acct

I signed up for a trial Premium account and downloaded two playlists that I am unable to sync to my iphone. What am I missing? I have wasted hours trying to make this work to no avail.

Newbie

I signed up for a trial Premium account and downloaded two playlists that I am unable to sync to my iphone. What am I missing? I have wasted hours trying to make this work to no avail.   &nb...

Jude

Spotify Legend

581 Views

1 replies

0 likes

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  • 1 replies
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Can't stream away from wifi

Hi - I have just signed up for a free 30-day trial with Spotify Premium. I was able to stream content at home (wifi), but am unable to stream once I left my house via 3G. I have an iPhone 4, with Verizon service. I can see my playlists, and it looks ...

Casual Listener

Hi -    I have just signed up for a free 30-day trial with Spotify Premium.   I was able to stream content at home (wifi), but am unable to stream once I left my house via 3G. ...

328 Views

0 replies

0 likes

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iPhone Does not Sync Playlists and is not Recognized Under Mac Client

Hey guys, I'm wondering if anyone could tell me why the Spotify Mac Client doesn't recognize my iPhone via Wi-Fi nor cable syncing? I've deleted the app off my phone and reinstalled, as well as multiple restarts. I am still a premium member and the c...

Newbie

Hey guys,   I'm wondering if anyone could tell me why the Spotify Mac Client doesn't recognize my iPhone via Wi-Fi nor cable syncing? I've deleted the app off my phone and reinstalled, as we...

358 Views

0 replies

0 likes

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problems with sound trough mixing panel

hi guys i got a big problem i am using a behinger mixing panel for my piano, stereo and aiport but when i use spotify, the sound is crap, all the voices are gone, somethimes i hear the singer wisper the lines with a broken voice but it is just not th...

Casual Listener

hi guys i got a big problem   i am using a behinger mixing panel for my piano, stereo and aiport but when i use spotify, the sound is crap, all the voices are gone, somethimes i hear the sin...

Jelle4545

Casual Listener

436 Views

2 replies

0 likes

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Premium not recognised on iPhone

Hi my spotify on my iphone has started telling me I can't listen 2 tracks as I am not a premium customer. I am however a premium customer and have been for months. Tried logging out and in again and tried deleting the app and re-installing and the pr...

Casual Listener

Hi my spotify on my iphone has started telling me I can't listen 2 tracks as I am not a premium customer. I am however a premium customer and have been for months. Tried logging out and in again and ...

392 Views

0 replies

1 likes

  • 392 Views
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Problems with premium

Hi, Trying to stream music from My ipad but keep getting the message that I have to get a premium account. I have had that for a long time. What can I do?

Newbie

Hi, Trying to stream music from My ipad but keep getting the message that I have to get a premium account. I have had that for a long time. What can I do? 

Julz

Casual Listener

445 Views

2 replies

0 likes

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Lost ability to search for upcoming releases

Oh, what a disaster. I've lost the ability to search for upcoming releases and I think it's all my fault A little background. I like to listen to new releases, and it used to be that I could find upcoming releases on my iPod Touch. I couldn't play th...

Roadie

Oh, what a disaster. I've lost the ability to search for upcoming releases and I think it's all my fault   A little background. I like to listen to new releases, and it used to be that I ...

600 Views

0 replies

1 likes

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  • 1 likes

Ipod Touch not showing under "Devices"

I have an Ipod touch. I'm not sure what ios it is...it's an 8 gig and I got it last Christmas? I've tried updating my ipod on itunes, connecting it to the same wifi as my laptop, uninstalling then reinstalling the program on both my laptop and ipod, ...

Casual Listener

I have an Ipod touch. I'm not sure what ios it is...it's an 8 gig and I got it last Christmas? I've tried updating my ipod on itunes, connecting it to the same wifi as my laptop, uninstalling then re...

473 Views

0 replies

0 likes

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Accidentally deleted a playlist

Deleted my liked fom radio playlist about 2 weeks ago not realizing that after liking some new songs it wouldn't create a new liked from playlist. I saw a few people had got theirs back, anyway someone can get mine back for me?

Casual Listener

Deleted my liked fom radio playlist about 2 weeks ago not realizing that after liking some new songs it wouldn't create a new liked from playlist. I saw a few people had got theirs back, anyway someo...

dustin_thewind

Casual Listener

417 Views

1 replies

1 likes

  • 417 Views
  • 1 replies
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spotify not recognised on ipod

hello, i upgraded yesterday but i cant get spotify on my ipod- driving me crazzzy please help!

Newbie

hello,    i upgraded yesterday but i cant get spotify on my ipod- driving me crazzzy please help!

220 Views

0 replies

0 likes

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18,0000 tracks will not load on iphone starred section but will play in shuffle mode

Do i have too many songs for it to load? Sometimes it will load in about 30 minutes. Also on my phone there is nothing in the library jus in the starred section but on my spotify desktop i have my songs in both.

Roadie

Do i have too many songs for it to load? Sometimes it will load in about 30 minutes.   Also on my phone there is nothing in the library jus in the starred section but on my spotify desktop i...

jckinnick

Roadie

586 Views

3 replies

0 likes

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  • 3 replies
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Premium account does not work on my Iphone

Hi.. My account says that Im not a Premium user anymore.. But you have drawn money from my account 5/8. Just a few days ago. What has happen ? Have sent you mail but now answer.. Please help me ASAP.. Karin Alfredsson

Visitor

Hi.. My account says that Im not a Premium user anymore.. But you have drawn money from my account 5/8. Just a few days ago. What has happen ? Have sent you mail but now answer.. Please help ...

Goodman

Spotify Legend

415 Views

2 replies

0 likes

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Treble and mid boost when shazam is open

If spotify is playing and I open shazam it instantly boosts the treble and miss and stops when I close it.

Newbie

If spotify is playing and I open shazam it instantly boosts the treble and miss and stops when I close it.

275 Views

0 replies

0 likes

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Playlists not matching from desktop to mobile

So I have a few playlists on my phone I made from my windows desktop, such as Natalie Imbruglia's greatest hits album which has all the tracks available on my desktop. When I try to play the playlist on my mobile, only 5 of the 14 tracks are availabl...

Newbie

So I have a few playlists on my phone I made from my windows desktop, such as Natalie Imbruglia's greatest hits album which has all the tracks available on my desktop.  When I try to play the pl...

426 Views

0 replies

0 likes

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Unnecessary free space limitation

The Spotify iOS app only allows you to sync tracks for offline playback if you have something like 275 MB (or is it 250 or 300 MB?) of free space on the device. By contrast, the built-in Camera app allows you to take a photo as long as you have space...

Regular

The Spotify iOS app only allows you to sync tracks for offline playback if you have something like 275 MB (or is it 250 or 300 MB?) of free space on the device. By contrast, the built-in Camera app a...

490 Views

0 replies

0 likes

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Solved!! iPhone 3GS usage at 5.3 GB...

In the Usage page in Settings, it says there are 5.3 GB used and 901 MB available. And Spotify is taking up 3.8 GB (even though the app is 11.5 MB). I have a lot of music but it's all offline. I'm confused as to why this is taking so much space. Do t...

Casual Listener

In the Usage page in Settings, it says there are 5.3 GB used and 901 MB available. And Spotify is taking up 3.8 GB (even though the app is 11.5 MB). I have a lot of music but it's all offline. I'm co...

David

Spotify Legend

12407 Views

8 replies

0 likes

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I pod on holiday

Hi, I am going on holiday and want to take my music collection with me. What player do i need to buy that works with Spotify? Nathan

Casual Listener

Hi,   I am going on holiday and want to take my music collection with me.   What player do i need to buy that works with Spotify?   Nathan

Liam

Community Legend

597 Views

3 replies

0 likes

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  • 0 likes