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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38524 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103861 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1364 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299577 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126276 Views

19 replies

38 likes

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Solved!! Help spotify is broken!

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my subscription and applied again and still downloaded...

Casual Listener

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my ...

Helen89

Casual Listener

3664 Views

5 replies

0 likes

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Solved!! Radio doesn't load on iOS 6

the thing never loads on RADIO. it just constantly spins. I had a friend try loading it on his iOS 5.1.1 device and it loaded right away. is this not supported yet for the beta version of iOS 6 ?

Visitor

the thing never loads on RADIO.  it just constantly spins.  I had a friend try loading it on his iOS 5.1.1 device and it loaded right away.  is this not supported yet for the beta vers...

ecr80

Gig Goer

9315 Views

29 replies

5 likes

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Group offline playlists like the Android app

A thing I really like about the Android app is the way it groups offline playlists. Right now if you have lots of groups of playlists in the iOS app it's a mess to find those playlists. Please bring that from the Android app. Thanks!

Gig Goer

A thing I really like about the Android app is the way it groups offline playlists. Right now if you have lots of groups of playlists in the iOS app it's a mess to find those playlists. Please bring ...

536 Views

0 replies

2 likes

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Searching on iPod Ap seems limited vs. the laptop ap. Limited results on iPod - why?

Hello. I am completely perplexed. I just searched for something on my laptop Spotify Ap. 100s of options were exposed including the one album I was looking for. Then I did it on the IPad Ap as I wanted to play it through our airport express wirelessl...

Casual Listener

Hello. I am completely perplexed. I just searched for something on my laptop Spotify Ap. 100s of options were exposed including the one album I was looking for. Then I did it on the IPad Ap as I want...

Praguelondon

Casual Listener

523 Views

2 replies

0 likes

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  • 2 replies
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Iphone 4 APP freezes songs at 56 sec

Hey out there, since a few days my spotify stopps all songs, (local or streaming with 16 Mbit) after playing for 56 sec. Not possible to restart the song by playbutton or similar. I must restart the app. It happens with all songs! Anybody else with t...

Casual Listener

Hey out there, since a few days my spotify stopps all songs, (local or streaming with 16 Mbit) after playing for 56 sec. Not possible to restart the song by playbutton or similar. I must restar...

mikeimane

Music Fan

1716 Views

9 replies

0 likes

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Unable 2 download

Hi everyone, I received a email stating a free month of spotify premium, the problem is I have an iPad and I downloaded thespotify app and it won't let me download music or listen to music on this device, keeps saying stream on a desktop, can someone...

Visitor

Hi everyone, I received a email stating a free month of spotify premium, the problem is I have an iPad and I downloaded thespotify app and it won't let me download music or listen to music on this de...

506 Views

0 replies

0 likes

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iOS Radio Skipping with Unlimited Plan

I just signed up for the unlimited plan thinking it would allow me unlimited skips while listing to the radio on my iPhone, but it's still counting down skips. What gives?

Newbie

I just signed up for the unlimited plan thinking it would allow me unlimited skips while listing to the radio on my iPhone, but it's still counting down skips. What gives?

318 Views

0 replies

0 likes

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Computer sync

On the Spotify app on my phone, the sync quality is set to "Extreme", but sometimes my phone syncs the songs from my laptop which is also running Spotify. Does the computer sync the songs to my phone in Extreme quality?

Newbie

On the Spotify app on my phone, the sync quality is set to "Extreme", but sometimes my phone syncs the songs from my laptop which is also running Spotify. Does the computer sync the songs to my phone...

Jude

Spotify Legend

378 Views

1 replies

0 likes

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Added songs from my computer library, won't sync to mobile

I just added a few songs from my computer to my Spotify library. The songs will play on the computer, but not on my mobile devices (off or online). When I click the song, it tells me to make the playlist available offline, which I already had.

Newbie

I just added a few songs from my computer to my Spotify library. The songs will play on the computer, but not on my mobile devices (off or online). When I click the song, it tells me to make the play...

355 Views

0 replies

0 likes

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iPhone app major issues

At first my iPhone stopped playing songs about 1 minute in. So I deleted and reinstalled the app. Now, Playlists don't download or sync. Music still stops playing as well. My Spotify iPhone app is unusuable and I pay for premium! I already deleted so...

Music Fan

At first my iPhone stopped playing songs about 1 minute in.  So I deleted and reinstalled the app.  Now, Playlists don't download or sync. Music still stops playing as well.  My ...

mikeimane

Music Fan

3443 Views

17 replies

0 likes

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Spotify on iphone 4 keeps crashing!!

I have re-installed numerous times and it just keeps cutting out after 30 seconds of a song. I have the premium package. This seems to be happening to a lot of people. Please spotify sort this out or I will have to cancel my subscription

Newbie

I have re-installed numerous times and it just keeps cutting out after 30 seconds of a song. I have the premium package. This seems to be happening to a lot of people.  Please spotify sort thi...

ianoconnor1217

Casual Listener

532 Views

1 replies

1 likes

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  • 1 replies
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#name subscribed to your playlist - SPAM

I´ve recieving about one new notification every 10-20 min (atleast its what it feels like) telling me I have a new subscriber to one of my playlists. I've turned spotify off in iPhones own notification and inside the Spotify app, everthing is turned ...

Casual Listener

I´ve recieving about one new notification every 10-20 min (atleast its what it feels like) telling me I have a new subscriber to one of my playlists. I've turned spotify off in iPhones own notificati...

westredd

Regular

683 Views

4 replies

0 likes

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Continuous play of songs

I just subscribed to Spotify yesterday and was very excited untiI I tried to play back my song list. I can only listen to one song on my iPhone or iPad - no continuous play of list. I cannot even forward to the next song. I have to go to my playlist ...

Newbie

I just subscribed to Spotify yesterday and was very excited untiI I tried to play back my song list. I can only listen to one song on my iPhone or iPad - no continuous play of list. I cannot even for...

466 Views

0 replies

0 likes

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Share of Operating Systems

Hi all, Does anyone know / have hunch of the current installed base of Spotify app by mobile operating system. We were discussing about this topic recently and it would be nice to have some kind of educated guess (or maybe even actual facts) about th...

Casual Listener

Hi all,   Does anyone know / have hunch of the current installed base of Spotify app by mobile operating system. We were discussing about this topic recently and it would be nice to have som...

varhaisdementia

Casual Listener

1142 Views

4 replies

0 likes

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The app stops playing/starts playing/skips around by itself

I've been using the Spotify iPhone app for almost a year. A few days ago, the app started skipping to different points in a song by itself. Sometimes it starts the song over, sometimes it skips around to different songs (so fast) until I quit the app...

Newbie

I've been using the Spotify iPhone app for almost a year. A few days ago, the app started skipping to different points in a song by itself. Sometimes it starts the song over, sometimes it skips aroun...

500 Views

0 replies

0 likes

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Itunes music imported from CD WONT sync for offline

My spotify premium won't let me sync the songs that have been imported from a CD to my Itunes Account. I imported the CD to itunes, then transfered my local files to spotify and everything on the spotify playlist will import EXCEPT my CD songs- they ...

Newbie

My spotify premium won't let me sync the songs that have been imported from a CD to my Itunes Account.  I imported the CD to itunes, then transfered my local files to spotify and everything on t...

545 Views

0 replies

0 likes

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update's issues with playing/pausing music

once I play a song on spotify, my iPhone seems to think that it is continually playing, even if I pause. this wouldn't really be a problem, except that it a) changes the lock screen to the slightly alternate one that shows up when the iPhone is playi...

Casual Listener

once I play a song on spotify, my iPhone seems to think that it is continually playing, even if I pause. this wouldn't really be a problem, except that it a) changes the lock screen to the slightly a...

masip1

Newbie

416 Views

2 replies

0 likes

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Musik on iPad suddenly stops.

When i use spotify on my iPad the music just stops after aprx. 40 sec. The "play" symbol is still in the playing mode but the song just stops playing. I already restarted and reinstalled spotify. But that didn´t help. I don´t have this problem on the...

Newbie

When i use spotify on my iPad the music just stops after aprx. 40 sec. The "play" symbol is still in the playing mode but the song just stops playing. I already restarted and reinstalled spotify. But...

314 Views

0 replies

0 likes

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Connectivity issues

Hi So got the premium spotify account so I could stream from my iphone 3gs.... worked fine for a week or so and now i cant connect to spotify on my phone. Phone is connected to the same wireless as my computer but all i see at the top of my phone whe...

Newbie

Hi   So got the premium spotify account so I could stream from my iphone 3gs.... worked fine for a week or so and now i cant connect to spotify on my phone. Phone is connected to the same wi...

David

Spotify Legend

370 Views

1 replies

0 likes

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Searching for Songs on Mobile App

I seem to be having difficulty with the spotify app on my iPhone. To my understanding, you can add songs to your playlists with the mobile app, virtually having the spotify stream on your phone, with the upgrade of spotify premium. When i search for ...

Newbie

I seem to be having difficulty with the spotify app on my iPhone. To my understanding, you can add songs to your playlists with the mobile app, virtually having the spotify stream on your phone, with...

David

Spotify Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes