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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38549 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103908 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1364 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299589 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126285 Views

19 replies

38 likes

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Added tracks wont add on iphone

I added tracks to some of my playlists on my MAC, and it is not adding onto my iphone for some reason

Newbie

I added tracks to some of my playlists on my MAC, and it is not adding onto my iphone for some reason 

291 Views

0 replies

0 likes

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Track unavailable on iPhone

This is the first time I've had problems with spotify, I added this track on my playlist using my computer and when I log in on the iPhone it shows it as an unavailable track. I can listen to it in the computer but it shows unavailable on the iPhone?...

Casual Listener

This is the first time I've had problems with spotify, I added this track on my playlist using my computer and when I log in on the iPhone it shows it as an unavailable track. I can listen to it in t...

420 Views

0 replies

0 likes

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Songs in Spotify App (iOS) lose sound

I've started using Spotify Premium again this month, on my computer it is working fine but on my iPhone it doesn't really does it's job. Since the beginning (I've used it serval months before) it logs me out about once a day. Which is annoying, since...

Newbie

I've started using Spotify Premium again this month, on my computer it is working fine but on my iPhone it doesn't really does it's job. Since the beginning (I've used it serval months before) it log...

403 Views

0 replies

0 likes

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Rap or hip hop

Every time I go to a new artist like (eminem, lilwayn or dr dra) it always gives me the edited version. I'm 24 years old I don't want the stuff i lisen to, to be edited... Please help!!!

Casual Listener

Every time I go to a new artist like (eminem, lilwayn or dr dra) it always gives me the edited version. I'm 24 years old I don't want the stuff i lisen to, to be edited... Please help!!!

NCBrody

Casual Listener

678 Views

2 replies

0 likes

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Spotify page Unlimited is misleading with respect to iPads

I begin to understand that I cannot use Spotify on my iPad as long as I stick to my Unlimited subscription. I am not happy with that, but beside that, I think the page "Unlimited" is very misleading. It gives me the feeling that I actually CAN use Sp...

Newbie

I begin to understand that I cannot use Spotify on my iPad as long as I stick to my Unlimited subscription. I am not happy with that, but beside that, I think the page "Unlimited" is very misleading....

482 Views

0 replies

0 likes

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Offline playlists lost when premium payment failed

My card expired prompting a return to Spotify Free. I updated my card details with the new one, purchased Spotify Premium again and found that all my offline playlists have been turned off? Both on my MAC and iPhone iPhone now says not enough space t...

Newbie

My card expired prompting a return to Spotify Free. I updated my card details with the new one, purchased Spotify Premium again and found that all my offline playlists have been turned off? Both on m...

rmckinnon

Newbie

497 Views

1 replies

0 likes

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  • 1 replies
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Payment

My premium account was stopped due to late payment and change of card. Now all details have been changed , should the payment come out and I can start listening or do I have to wait till the usual payment date. ?

Newbie

My premium account was stopped due to late payment and change of card. Now all details have been changed , should the payment come out and I can start listening or do I have to wait till the usual pa...

meahtenoha

Spotify

1228 Views

1 replies

0 likes

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What is the size of offline songs?

I deleted around 120 songs. Then I noticed that my phone didnt re-gain any space. What does it takes to free the space?

Music Fan

I deleted around 120 songs. Then I noticed that my phone didnt re-gain any space. What does it takes to free the space?

ekyle125

Casual Listener

5140 Views

3 replies

1 likes

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Premium hasn't updated even though you've taken payment

I very recently decided to upgrade to spotify premium a few days ago on my iphone 4s and it's not updated even though you have still taken the 9.99 from my bank account, checked today and it's still not working please solve this for me or I'd like a ...

Casual Listener

I very recently decided to upgrade to spotify premium a few days ago on my iphone 4s and it's not updated even though you have still taken the 9.99 from my bank account, checked today and it's still ...

David

Spotify Legend

1148 Views

4 replies

0 likes

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spotify premium mobile

Hi! I have a question regarding Premium service. If I'm gonna listen to spotify offline on my cellphone, my cellular company not gonna charge me for my internet usage? thank you)

Casual Listener

Hi! I have a question regarding Premium service. If I'm gonna listen to spotify offline on my cellphone, my cellular company not gonna charge me for my internet usage? thank you)

Yarynka

Casual Listener

525 Views

2 replies

0 likes

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am i able to play spotify music via iphone in car?

Hello there, This may seem like a very silly question however i am trialing the spotify premium account and have some playlists on offline mode on my iphone 3. I drive a Nissan Micra with the inbuilt satnav system and usb port. I have connected the i...

Newbie

Hello there,   This may seem like a very silly question however i am trialing the spotify premium account and have some playlists on offline mode on my iphone 3. I drive a Nissan Micra with ...

neo-x

Community Legend

4385 Views

1 replies

0 likes

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BLACK screen after hitting green Spotify icon . . . On newest iPad

DownloadedDownloaded the Spotify onto the new iPad yesterday, signed up for the 30-day freebie and subsequent Premium membership pursuant to the completion of that freebie. Jammed big time all last night. Grabbed the iPad just a bit ago and prepared ...

Casual Listener

DownloadedDownloaded the Spotify onto the new iPad yesterday, signed up for the 30-day freebie and subsequent Premium membership pursuant to the completion of that freebie.  Jammed big time all ...

tyteroper

Casual Listener

1624 Views

3 replies

0 likes

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unable to sync some tracks to offline playlist(all tracks btw) try again later?

I keep getting this error message when i try to sync my tracks for offline play on my iphone saying that the tracks can't be synced and to try again later, it's been around 24hrs, im trying to sync in extreme quality and it isn't working at all. any ...

Newbie

I keep getting this error message when i try to sync my tracks for offline play on my iphone saying that the tracks can't be synced and to try again later, it's been around 24hrs, im trying to sync i...

lordbaffo

Casual Listener

582 Views

1 replies

1 likes

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Where'd all my content go?

I have the premium version of Spotify. I re-installed Spotify on my iPhone and since then, when I log in (via Facebook), I was brought to a free trial version and can't get to all my content. Even if I try logging out and logging back in and changing...

Casual Listener

I have the premium version of Spotify.  I re-installed Spotify on my iPhone and since then, when I log in (via Facebook), I was brought to a free trial version and can't get to all my content.&n...

Ksromano

Casual Listener

436 Views

2 replies

0 likes

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Annoying bug when syncing songs from PC

I'm trying to add a song from my PC iTunes library (Powerslave by Iron Maiden) to a playlist in Spotify and on my PC it works fine but when it syncs to my iPhone it replaces the song with a live version from a different album. Is there anyway to corr...

Newbie

I'm trying to add a song from my PC iTunes library (Powerslave by Iron Maiden) to a playlist in Spotify and on my PC it works fine but when it syncs to my iPhone it replaces the song with a live vers...

248 Views

0 replies

0 likes

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Bug Report: iOS 5 incorrect interaction of locked play feature and Spotify application

When using the locked front panel controls to control spotify, Spotify fails to properly synconize track playback position when the application is re-launched. To recreate: 1. Create a 5 minute playable file (MP3). 2. Create a playlist that contains ...

Regular

When using the locked front panel controls to control spotify, Spotify fails to properly synconize track playback position when the application is re-launched.   To recreate: 1. Create a 5...

519 Views

0 replies

0 likes

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ipod touch wifi

Hi all. My ipod touch 3g doesnt work with spotify... i can't sync the any song but my wifi conection work well cause i can surf the web perfectly. But i can sycn the songs with my iPhone 4s perfectly. Do you know where is the problem???? Thanks.

Newbie

Hi all. My ipod touch 3g doesnt work with spotify... i can't sync the any song but my wifi conection work well cause i can surf the web perfectly. But i can sycn the songs with my iPhone 4s perfectly...

David

Spotify Legend

1397 Views

2 replies

0 likes

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Solved!! Help spotify is broken!

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my subscription and applied again and still downloaded...

Casual Listener

Spotify keeps freezing about 1 minute into every song, I deleted it and re downloaded and it's still doing the same, it also won't sync the songs any more and I'm a premium member! I've cancelled my ...

Helen89

Casual Listener

3665 Views

5 replies

0 likes

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  • 5 replies
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