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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36949 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102417 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1296 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299046 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125738 Views

19 replies

38 likes

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  • 19 replies
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I like the new icon, but not the new progress bar

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement. About the progress bar specifically, I like how i...

Music Fan

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement...

russtm

Roadie

644 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Ipad Not recognising me as a Premium member

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All help appreciated.

Casual Listener

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All ...

user-removed

Not applicable

1626 Views

2 replies

0 likes

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  • 2 replies
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How to find album after title search?

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title but I do not find such a link in the ipad app. Doe...

Newbie

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title...

462 Views

0 replies

0 likes

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Solved!! Cant find the Spotify app for ipad OR iphone on my ipad

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links that people send me, i only get the message "your req...

Newbie

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links th...

Lucybaybak

Casual Listener

2952 Views

5 replies

0 likes

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  • 5 replies
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Facebook login question

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logged into MY facebook account on my Facebook app. So ...

Casual Listener

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logg...

user-removed

Not applicable

538 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How long will it take?

I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?

Casual Listener

I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?

David

Spotify Legend

2105 Views

3 replies

0 likes

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  • 3 replies
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Pause after 1 minute & songs will not sync iP4

I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists will also not sync onto my phone also.

Visitor

I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists wil...

David

Spotify Legend

592 Views

1 replies

0 likes

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  • 1 replies
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Lost playlists when loged out

I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!?I got premium sence long and never had any problems until now. The issue is on iphone 4s and would really like to have it back! Anyone know what to do?...

Newbie

I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!? I got premium sence long and never had any problems until now.  The issue is on iphone 4s an...

Sam

Spotify

381 Views

1 replies

0 likes

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  • 1 replies
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Solved!! redeeming a gift card after the 48hr trial version

Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a gift card from a shop, how do i redeem this card? ...

Casual Listener

Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a...

user-removed

Not applicable

1433 Views

5 replies

0 likes

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  • 5 replies
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Ipad3, AirPlay and ATV2

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything looks like its working, the song name pops up on th...

Newbie

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything ...

Remcohe

Casual Listener

851 Views

2 replies

0 likes

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  • 2 replies
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Choppy Audio on iPad App

I am currently experiencing Choppy Audio on the iPad app using an iPad 3. I've noticed this many times, but it is more apparent in certain types of music than others. It sounds like the music is being played through a fan. It's subtle, you have to li...

Music Fan

I am currently experiencing Choppy Audio on the iPad app using an iPad 3.  I've noticed this many times, but it is more apparent in certain types of music than others.   It sounds like th...

Webern

Music Fan

1297 Views

2 replies

0 likes

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Hide Unplayabe Tracks option behaving in reverse?

Hi, Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt this is specific to my device: "Hi, The "Hide Unplayable Tra...

Casual Listener

Hi,   Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt ...

434 Views

0 replies

0 likes

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Solved!! Apps and Radio on iOS?

With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...

Visitor

With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...

David

Spotify Legend

1540 Views

6 replies

1 likes

  • 1540 Views
  • 6 replies
  • 1 likes

Solved!! Recommend how to discover music?

Hi there, Just got Spotify premium for ipad- it's great! Got a Q about browsing and finding new music: how do you guys do it? I understand that you can:- search for a specific artist or song- and you can find nice user-created playlists But I want to...

Casual Listener

Hi there,   Just got Spotify premium for ipad- it's great! Got a Q about browsing and finding new music: how do you guys do it?   I understand that you can: - search for a specific art...

David

Spotify Legend

18541 Views

7 replies

0 likes

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  • 7 replies
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Cant Login

I have used the premium account for months but as of this weekend, I cant login on my iphone.

Visitor

I have used the premium account for months but as of this weekend, I cant login on my iphone. 

meahtenoha

Spotify

1876 Views

8 replies

0 likes

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Solved!! Why did the iOS app suddenly start to suck?

Everything worked like a champ when I was on the free trial. The day (I mean the VERY day) that I started on a paying subscription, the app started to act horribly. Only plays 50 seconds per song without closing and reopening the app and syncing does...

Casual Listener

Everything worked like a champ when I was on the free trial.  The day (I mean the VERY day) that I started on a paying subscription, the app started to act horribly.  Only plays 50 seconds ...

RygerStripes

Casual Listener

2341 Views

4 replies

0 likes

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Iphone, dock and Airport Express

Hi.If i plug my iphone into a speaker dock can i play Spotify through both my dock speakers and airport express connected to my hifi together?Thanks

Casual Listener

Hi. If i plug my iphone into a speaker dock can i play Spotify through both my dock speakers and airport express connected to my hifi together? Thanks

TED209

Roadie

1529 Views

1 replies

0 likes

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Can't login on iPod Touch

Can't login on iPod Touch. I have my account connected to Facebook.After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify.I have already tried the special device account and password, with n...

Visitor

Can't login on iPod Touch. I have my account connected to Facebook. After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify. I have alread...

1736 Views

0 replies

0 likes

  • 1736 Views
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Spotify Premium Mobile

Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!

Newbie

Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!

451 Views

0 replies

0 likes

  • 451 Views
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Search function on Ipad

Is there anyway to search within each playlist on the Ipad app?

Newbie

Is there anyway to search within each playlist on the Ipad app?

700 Views

0 replies

0 likes

  • 700 Views
  • 0 replies
  • 0 likes