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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36749 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102091 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298835 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125668 Views

19 replies

38 likes

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Cannot log into spotify on iPhone

I try to log into spotify on my iPhone and it says error on the allow screen. Any ideas?

Newbie

I try to log into spotify on my iPhone and it says error on the allow screen. Any ideas?

meahtenoha

Spotify

857 Views

1 replies

0 likes

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Instead of syncing offline files, Spotify downloads them again...

Hi all, I wondered if anyone of you has experienced the same issue: When syncing offline playlists via Wifi connection, although all the tracks are already available for offline usage on the mac, they will be downloaded from the internet on my iphone...

Newbie

Hi all,   I wondered if anyone of you has experienced the same issue:  When syncing offline playlists via Wifi connection, although all the tracks are already available for offline usage...

847 Views

0 replies

1 likes

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Solved!! Sorting playlist on MacbookPro app then syncing sorting with iPhone

Is it possible? I created a playlist on my iPhone which was active on same WiFi as MacBook. On the iPhone I set the Playlist to be usable offline, and everything downloaded ok. Then on the MacBook I saw the new playlist was there. I added another son...

Visitor

Is it possible? I created a playlist on my iPhone which was active on same WiFi as MacBook. On the iPhone I set the Playlist to be usable offline, and everything downloaded ok. Then on the MacBook I ...

user-removed

Not applicable

1456 Views

2 replies

0 likes

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iPod integration - just to make this clear for myself

Hi first of all - thank you for wonderfull service Concerning the iPod integration I think this question is answered in few places, but jut be sure:- the only iPod device able to sync offline playlist from Spotify is iPod touch?- other iPod devices (...

Newbie

Hi   first of all - thank you for wonderfull service   Concerning the iPod integration I think this question is answered in few places, but jut be sure: - the only iPod device able to ...

Sam

Spotify

801 Views

1 replies

0 likes

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No announcement about new iOS update?

Your mantra all the time here in the Community, when people ask about new releases, is to check the blog.There has now been a new iOS release (0.4.24), so where is the announcement? There isn't anything on the blog, or here in the Community.

Community Legend

Your mantra all the time here in the Community, when people ask about new releases, is to check the blog. There has now been a new iOS release (0.4.24), so where is the announcement? There isn't any...

595 Views

0 replies

0 likes

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Logging into spotify iPhone app - it quits straight away!

When I log into the spotify app on the iphone, it quits straight away after logging in! Anyone can help, has any info on this? Would be much appreciated.I have the free premium trial and want to upgrade, but this sucks! Thanks in advance, yannick.

Casual Listener

When I log into the spotify app on the iphone, it quits straight away after logging in!   Anyone can help, has any info on this? Would be much appreciated. I have the free premium trial and w...

yan7

Casual Listener

1051 Views

2 replies

0 likes

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unable to find spotiy ipod touch appstore

Hello, I have an Ipod Touch (64 GB) running on iOS 5. I hold a premium account with spotify but i am unable to find the spotify app when searching in app store. Any ideas ?? BTW.. this IPod touch was not bought in United States. Regards,Noah

Newbie

Hello,   I have an Ipod Touch (64 GB) running on iOS 5. I hold a premium account with spotify but i am unable to find the spotify app when searching in app store.   Any ideas ??  ...

russtm

Roadie

771 Views

1 replies

0 likes

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Solved!! Unable to connect

Helllllpppp!!!!! Can not play Spotify on my iphone. Prompting me to login and I'm getting "Disable offline mode. Offline mode needs to be turned off to be able to connect to Spotify." When I clicked on "Disable and try to connect" nothing happened. T...

Casual Listener

Helllllpppp!!!!! Can not play Spotify on my iphone.  Prompting me to login and I'm getting "Disable offline mode.  Offline mode needs to be turned off to be able to connect to Spotify."&nbs...

allah97

Newbie

3665 Views

4 replies

0 likes

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Spotify apps

I get an error message with all the spotify apps saying something like 'the link you tried to open appeared to be a spotify like but spotify was unable to open it'.I'm on a iphone 4 with ios5. Am I doing something wrong???

Newbie

I get an error message with all the spotify apps saying something like 'the link you tried to open appeared to be a spotify like but spotify was unable to open it'. I'm on a iphone 4 with ios5. Am...

Sam

Spotify

773 Views

2 replies

0 likes

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Iphone not connecting to Parrot in my car

I am a premium subscriber of Spotify for almost a year now. Everything was amazing, until recently I am experiencing trouble connecting the Spotify on my Iphone to the Parrot device. I can use it as a phone with no problem, but songs won't play!! It ...

Newbie

  I am a premium subscriber of Spotify for almost a year now.   Everything was amazing, until recently I am experiencing trouble connecting the Spotify on my Iphone to the Parrot device....

1094 Views

0 replies

0 likes

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Annoying: When add new playlists in iOS app, they appear on the bottom of the list of playlists

I use the latest version of Spotify for iOS on my iPhone 4. When I add a new playlist in the Spotify iOS app, the new playlist is added to the bottom of my list of playlists. This is very annoying since I have many playlists which meanst that I have ...

Newbie

I use the latest version of Spotify for iOS on my iPhone 4. When I add a new playlist in the Spotify iOS app, the new playlist is added to the bottom of my list of playlists. This is very annoying si...

729 Views

0 replies

1 likes

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Solved!! Premium member

Why will my ipad 2 not recognise me as a premium member - I cannot listen to anything!!

Casual Listener

Why will my ipad 2 not recognise me as a premium member  - I cannot listen to anything!!

captain140

Casual Listener

1035 Views

2 replies

0 likes

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Unlimited user and cant stream!

I upgraded to unlimited and now I keep getting the message that I can't stream unless I'm a premium user. I am unlimited might I mention again.. Not free. I tried restarting, re installing, I sign in an upgraded with same sign in. Please help.

Casual Listener

I upgraded to unlimited and now I keep getting the message that I can't stream unless I'm a premium user. I am unlimited might I mention again.. Not free. I tried restarting, re installing, I sign in...

Hamus

Casual Listener

1650 Views

4 replies

1 likes

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iPhone ONE extra track ! ?

The Starred folder on my Mac shows a count of 655 tracks. However, the Starred folder on my iPhone indicates 656 tracks. I did a thorough search / comparison of both and this extra track on my iPhone is non existent. Why would it after all because al...

Newbie

The Starred folder on my Mac shows a count of 655 tracks. However, the Starred folder on my iPhone indicates 656 tracks. I did a thorough search / comparison of both and this extra track on my iPhone...

700 Views

0 replies

0 likes

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I do not have more than 3 devices with offline playlists...

I have 1 (one) device with offline playlists, my iPhone, however Spotify regularly tells me that I have more than 3 devices with offline playlists, which is simply not true. I do have Spotify installed on 4 devices - iPhone, home computer, work compu...

Regular

I have 1 (one) device with offline playlists, my iPhone, however Spotify regularly tells me that I have more than 3 devices with offline playlists, which is simply not true.   I do have Spotif...

amotshaymano

Regular

4696 Views

9 replies

8 likes

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iPod app has given me access to the premium service?

Hello!This may seem weird but the iPhone/iPod app decided to start syncing all the tracks that I do not own, and allows me to play any song I want.I was listening to my music with the app in the background and it started playing songs that I didn't h...

Casual Listener

Hello! This may seem weird but the iPhone/iPod app decided to start syncing all the tracks that I do not own, and allows me to play any song I want. I was listening to my music with the app in the ...

tjb

Roadie

1891 Views

4 replies

3 likes

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Offline playlist problems

Hi, I suddenly got a message that I had offline playlists on more than three devices, som I had to re-synch everything on my phone, even though I havent made any changes, and I only have offline on three devices. I dont have anymore devices to have i...

Casual Listener

Hi,    I suddenly got a message that I had offline playlists on more than three devices, som I had to re-synch everything on my phone, even though I havent made any changes, and I only ha...

umkinda

Newbie

2259 Views

7 replies

0 likes

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Re IPod and iPad

When I try to load a spotify ap for the iPod or iPad it says it cannot load the URL. Why?

Newbie

When I try to load a spotify ap for the iPod or iPad it says it cannot load the URL. Why?

Jude

Spotify Legend

713 Views

2 replies

0 likes

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iPhone/iPod app shuts down, unable to play tracks, and says my acct is being used elsewhere

So I've been a spotify user on my desktop since the public debut, but using the app on my mobile devices is frustrating. I listen to spotify while I work in the kitchen, and no matter how good the connection, the app closes itself out. I have changed...

Visitor

So I've been a spotify user on my desktop since the public debut, but using the app on my mobile devices is frustrating.  I listen to spotify while I work in the kitchen, and no matter how good ...

Miss_s_b

Casual Listener

1326 Views

1 replies

0 likes

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