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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39174 Views

41 replies

10 likes

  • 39174 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104419 Views

115 replies

12 likes

Other
  • 104419 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1396 Views

0 replies

0 likes

iOS
  • 1396 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299772 Views

61 replies

16 likes

  • 299772 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126414 Views

19 replies

38 likes

  • 126414 Views
  • 19 replies
  • 38 likes

Spotify started to play unknown song

Hi everyone, 1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off) all sessions, removing all third party extensions (including social media) connected to...

Casual Listener

Hi everyone,   1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off)  all sessions, removin...

JBayudz

Rising Star 4

1228 Views

5 replies

0 likes

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  • 5 replies
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Heos 7, Spotify connect volume

Hello The last few weeks I hade notice problem with adjusting volume on My Heos 7 and Heos 1 device egen using Spotify connect. The volume seems to have a "life of it's own" and change itself and doesn't stay on the setting I have chosen. Same proble...

Newbie

Hello   The last few weeks I hade notice problem with adjusting volume on My Heos 7 and Heos 1 device egen using Spotify connect.  The volume seems to have a "life of it's own" and chang...

Maurice_Wildeman

Newbie

1447 Views

4 replies

1 likes

  • 1447 Views
  • 4 replies
  • 1 likes

Superuser Contribution [iOS][Developer] Improved IOS widget

Hi, With the new flexibility of IOS16 would it possible to update the widgets to be more in line with Androids - specifically showing now playing as well as having media controls on the widget Thanks

Casual Listener

Hi,  With the new flexibility of IOS16 would it possible to update the widgets to be more in line with Androids - specifically showing now playing as well as having media controls on the widget...

MihailY

Moderator

441 Views

1 replies

0 likes

Developer
iOS
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat All resets in playlists

PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 15.3.1 My Question or IssueThe selection for Repeat All (and Repeat 1) in playlists constantly resets to off when selecting a new song in that playlist or when selecting a new song in a different pl...

Casual Listener

Plan Premium Country US Device iPhone Operating System iOS 15.3.1   My Question or Issue The selection for Repeat All (and Repeat 1) in playlists constantly resets to off when selectin...

AlejaR

Moderator

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Play Downloaded Podcast

PlanPremiumUSA Device(iPhone 14 Pro Max)Operating System (iOS 16.1) My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit and relaunch the app. It seems to happen most on a particular podcast, but i...

Visitor

Plan Premium USA   Device (iPhone 14 Pro Max) Operating System (iOS 16.1)   My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit...

OscarDC

Moderator

515 Views

1 replies

2 likes

  • 515 Views
  • 1 replies
  • 2 likes

Superuser Contribution I can’t share my public playlist

PlanPremiumCountryPeruDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI can't share my public playlist. The share icon does not appear.

Casual Listener

  Plan Premium Country Peru Device iPhone 13 Operating System iOS 16   My Question or Issue I can't share my public playlist. The share icon does not appear.

Alex

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhanced playlist will not play when connected to chromecast

PlanPremium-FamilyCountryUSDeviceiPad Pro (12.9-inch) (5th generation)Operating SystemiOS 16.1 My Question or IssueWhen a playlist enhancement is enabled, tapping any song will not play. Not playlist nor enhanced entries. In the playlist itself when ...

Casual Listener

Plan Premium-Family Country US Device iPad Pro (12.9-inch) (5th generation) Operating System iOS 16.1   My Question or Issue When a playlist enhancement is enabled, tapping any song wi...

Alex

Spotify Legend

604 Views

2 replies

1 likes

  • 604 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide Unplayable Song - Issue with Spotify Connect

Hi. I can hide songs on playlist and albums, and I activated Hide Unplayable Song feature on Playback setting. Despite the fact that this feature works when I use it on my Spotify on my phone, it doesn’t work (it won’t skip the hidden song) when I us...

Casual Listener

Hi.   I can hide songs on playlist and albums, and I activated Hide Unplayable Song feature on Playback setting. Despite the fact that this feature works when I use it on my Spotify on my phon...

Dian

Spotify Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Crashing

PlanPremiumCountryUSA Deviceiphone 14 pro max Operating SystemiOS 16.0.2 My Question or IssueI just got my new phone and I have not been able to use Spotify because it keeps crashing when I open the app. I have tried signing out and signing back in, ...

Casual Listener

  Plan Premium Country USA   Device iphone 14 pro max  Operating System iOS 16.0.2   My Question or Issue I just got my new phone and I have not been able to use Spo...

Alex

Spotify Legend

927 Views

3 replies

0 likes

  • 927 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPad won’t let me save songs to playlist

On my iPad I used to be able to save songs to a playlist by clicking on the 3 dots next to the song. Now, the list of options for saving pops up, but disappears immediately. On my iPhone, it works, because the 3 dots have been replaced by a tick in a...

Visitor

On my iPad I used to be able to save songs to a playlist by clicking on the 3 dots next to the song. Now, the list of options for saving pops up, but disappears immediately. On my iPhone, it works, b...

Yordan

Moderator

2128 Views

12 replies

1 likes

  • 2128 Views
  • 12 replies
  • 1 likes

Multiple devices

Hi.I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect the two and share playlists?I live in S.Africa in the...

Visitor

Hi. I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect ...

Nico

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't download Spotify App to my iPhone SE

PlanPremiumCountry IrelandDeviceiPhone SEOperating System iOS 12.1 My Question or Issue I subscribed to your premium service yesterday but when i tried to download the app to my phone, it won't download. I see the cloud Logo but when I tap on it, a r...

Casual Listener

Plan Premium Country  Ireland Device iPhone SE Operating System    iOS 12.1   My Question or Issue  I subscribed to your premium service yesterday but when i tried...

OscarDC

Moderator

19159 Views

12 replies

0 likes

  • 19159 Views
  • 12 replies
  • 0 likes

Superuser Contribution Swipe to Queue

Since a few weeks I am not able to use the swiping function to add songs to my queue. I noticed that swiping work in random playlists, except in my own liked songs playlist. However, I am able to queue songs by clicking on the three dots, but this is...

Visitor

Since a few weeks I am not able to use the swiping function to add songs to my queue. I noticed that swiping work in random playlists, except in my own liked songs playlist. However, I am able to que...

Lyubka

Moderator

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I pause music, it automatically resumes in 10 seconds

Premium PlanUSAiPhone 13 Pro, iOS 15.1.1Spotify app version: 8.6.96.5912014 BMW 328xi GT Been trying to use Spotify on my car, but it's almost useless as I can never pause the music for more than 10 seconds. I've tried this using Bluetooth, then USB ...

Casual Listener

Premium Plan USA iPhone 13 Pro, iOS 15.1.1 Spotify app version: 8.6.96.591 2014 BMW 328xi GT   Been trying to use Spotify on my car, but it's almost useless as I can never pause the music ...

Lyubka

Moderator

3533 Views

8 replies

0 likes

  • 3533 Views
  • 8 replies
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Solved!! IOS Spotify being different

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16 My Question or IssueWhen I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). On my phone, liked songs do not show a heart next to it, but it used to. I a...

Newbie

Plan Premium Country US Device iPhone 11 Operating System iOS 16   My Question or Issue When I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). ...

Billy-J

Spotify Star

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution a way to search for your daily mix

PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 15 sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this app, it vanishes and is replaced by a sea of “fresh finds” “heard at grandmas house” “wedding...

Visitor

Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15       sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this...

Vasil

Moderator

525 Views

1 replies

0 likes

dailymix
  • 525 Views
  • 1 replies
  • 0 likes

Lockscreen icon not changing iOS 16.1

Spotify Version - 8.7.78.426iOS version- 16.1Steps to reproduce- 1.play song from downloaded playlist2. Tap on repeat and set it to current song only3. When song finishes and replay again lockscreen icon change to next song but current song which was...

Visitor

Spotify Version - 8.7.78.426 iOS version- 16.1 Steps to reproduce-   1.play song from downloaded playlist 2. Tap on repeat and set it to current song only 3. When song finishes and rep...

1322 Views

0 replies

0 likes

  • 1322 Views
  • 0 replies
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spotify doesn;t work anymore away from wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ToolboxT

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes