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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39153 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104397 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1395 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299767 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126412 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Spotify Pausing Every 30 Seconds

PlanIndividual PremiumCountryUSADeviceiPhone 11Operating SystemiOS 16.0 My Question or IssueMy spotify keeps pausing every 30 seconds. I have offloaded the app, changed my password, cleared cache, done a background refresh, delete turned off phone th...

Casual Listener

Plan Individual Premium Country USA Device iPhone 11 Operating System iOS 16.0   My Question or Issue My spotify keeps pausing every 30 seconds. I have offloaded the app, changed my pa...

BardzyBear

Casual Listener

1111 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Playlist picture is super grainy when I share on instagram/snapchat stories

When I share my own spotify artist playlist to my instagram and snapchat story the playlist profile picture is extremely grainy and barely visible. I tried doing the same thing with popular playlists and their pictures are not grainy. I also tried to...

Newbie

When I share my own spotify artist playlist to my instagram and snapchat story the playlist profile picture is extremely grainy and barely visible. I tried doing the same thing with popular playlists...

Vasil

Moderator

375 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Trying to use same debit card to pay for premium for a different account

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

Visitor

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

MihailY

Moderator

550 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution I can’t sign in using my google.

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in through the website on safari though, it has no problem l...

Visitor

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in throu...

Kiril

Moderator

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Playlist 100 songs on Apple watch

Hi, I'm now able to download 100 songs per playlist on my Apple Watch, instead of 50. I can't find any news on this, does anyone have more info on this?

Casual Listener

Hi, I'm now able to download 100 songs per playlist on my Apple Watch, instead of 50. I can't find any news on this, does anyone have more info on this?

828 Views

0 replies

0 likes

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Superuser Contribution [“something went wrong”] can’t access my profile on mobile

 PlanFree/Premium CountryHungaryDevice(iPhone 11 pro) There is an error when i try to access my profile on mobile. When i try it comes up "Sorry, something went wrong." I logged off then logged back on and it didnt make a difference, i also reinstall...

Casual Listener

  Plan Free/Premium   Country Hungary Device (iPhone 11 pro)   There is an error when i try to access my profile on mobile. When i try it comes up "Sorry, something went wrong." I ...

Eni

Moderator

11799 Views

19 replies

0 likes

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  • 19 replies
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Superuser Contribution Lyrics sharing is cut off

When I try to share lyrics, the song title is cut off at the top and bottom of the letters, so you can only see the middle of the letters. I’ve tried everything. Restarting my phone, deleting and redownloading the app, updating the app, I even finall...

Newbie

When I try to share lyrics, the song title is cut off at the top and bottom of the letters, so you can only see the middle of the letters. I’ve tried everything. Restarting my phone, deleting and red...

Eni

Moderator

961 Views

2 replies

0 likes

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  • 2 replies
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Crossfade for Apple Watch

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue has been brought up before and it did not receive e...

Newbie

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue ...

1152 Views

0 replies

10 likes

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  • 10 likes

Superuser Contribution First song keeps repeating in custom playlist

PlanFreeCountryAustraliaDeviceiPad Pro 2nd Gen 2020Operating SystemiOS 16My Question or IssueI’ve had Spotify for a few years but I’ve started to get this issue around a week ago. Whenever I try to listen to my custom playlist the first few songs rep...

Visitor

Plan Free Country Australia Device iPad Pro 2nd Gen 2020 Operating System iOS 16 My Question or Issue I’ve had Spotify for a few years but I’ve started to get this issue around a week ago....

Alex

Spotify Legend

1146 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution IOS quantizes volume increments of 5 (0-5-10) Way to loud.

When using the Spotify app volume can only increase in steps of 5so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10.basically leaving 3 volumes available on the speaker device 0,5,10 where 0 is no volume, 5 is to soft, 10 i...

Newbie

When using the Spotify app volume can only increase in steps of 5 so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10. basically leaving 3 volumes available on the speaker...

OscarDC

Moderator

670 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Song timer quits when I’m viewing full lyrics on my iPad first gen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Black Sabbath

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

Visitor

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

Alex

Spotify Legend

880 Views

1 replies

0 likes

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  • 1 replies
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How to reinstall spotify on ipod touch 3rd generation

PlanPremiumDevice(iPod touch, 3rd generation)Operating System(iOS) My Question or IssueHi,I was using Spotify up until last month (i.e. February 2021) on my iPod Touch 3rd Generation. I could play all the music without any problem. However, suddenly ...

Regular

Plan Premium Device (iPod touch, 3rd generation) Operating System (iOS)   My Question or Issue Hi, I was using Spotify up until last month (i.e. February 2021) on my iPod Touch 3rd Gene...

jessuckapow

Casual Listener

4970 Views

5 replies

0 likes

compatibility
installing old versions
ipod touch
  • 4970 Views
  • 5 replies
  • 0 likes

Premium Abo for Pensioners over 70

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

311 Views

0 replies

0 likes

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  • 0 replies
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Local Files not working in playlist iOS

PlanPremiumDeviceiPhone XsOperating SystemWindows 10 Heya!So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music not present on Spotify and I've had it on my pc and on my phone with no is...

Regular

Plan Premium Device iPhone Xs Operating System Windows 10   Heya! So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music ...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
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Spotify BMW ConnectedDrive option not showing in iOS

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart. PlanPremiumCountryPortugal DeviceiPhone 14 pro Operating SystemiOS 16.1

Newbie

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart.         Plan Premium Country Port...

425 Views

0 replies

0 likes

  • 425 Views
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  • 0 likes

Solved!!Superuser Contribution Progress bar freezes when viewing lyrics

Device: iPhone, Macbook, iPad.The majority of the time, the progress bar of the song freezes/glitches when viewing lyrics in full screen. It resumes progress when you come out of full screen, but freezes (as if paused) at the moment you go full scree...

Regular

Device: iPhone, Macbook, iPad. The majority of the time, the progress bar of the song freezes/glitches when viewing lyrics in full screen. It resumes progress when you come out of full screen, but...

MihailY

Moderator

1842 Views

5 replies

1 likes

  • 1842 Views
  • 5 replies
  • 1 likes

Superuser Contribution Group Session not working correctly

PlanPremium FamilyCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueI am unable to join my friends group session, I join the session but no music plays and when I press play or skip on the song I’m playing it leaves the session, I hav...

Casual Listener

  Plan Premium Family Country   Device iPhone 11 Operating System iOS 16   My Question or Issue I am unable to join my friends group session, I join the session but no music...

MihailY

Moderator

1474 Views

5 replies

0 likes

  • 1474 Views
  • 5 replies
  • 0 likes