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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39189 Views

41 replies

10 likes

  • 39189 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104427 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1396 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299784 Views

61 replies

16 likes

  • 299784 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126418 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Keeps closing on its own

PlanFree/PremiumCountryUnited Kingdom Device(iPhone 13)Operating System(iOS 16.2) the app keeps shutting on its own recently My Question or IssueThe app keeps closing for no reason on its own please sort it it happening on android as well

Newbie

Plan Free/Premium Country United Kingdom  Device (iPhone 13) Operating System (iOS 16.2) the app keeps shutting on its own recently    My Question or Issue The app keeps clos...

MihailY

Moderator

354 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Bug: Switching from AirPods to Sonos is pausing the music

PlanFree/PremiumCountryEstoniaDeviceiPhone 13 Pro MaxOperating SystemiOS 16 My Question or IssueScenario:Walking home while listening to music with my AirPods. Upon arrival I'm switching Spotify to my Sonos speaker using the device switcher menu. The...

Casual Listener

Plan Free/Premium Country Estonia Device iPhone 13 Pro Max Operating System iOS 16   My Question or Issue Scenario: Walking home while listening to music with my AirPods. Upon arrival...

p3rsonald1zaster

Casual Listener

922 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Duo plays the same song on different devices

PlanPremiumCountryArgentinaDevice(iPhone 11, Macbook Pro late 2019)Operating System(iOS 16) My Question or IssueHi! I have DUO with my wife, but we cannot listen to music at the same time on different iPhones. When she listens to a song, the song app...

Newbie

Plan Premium Country Argentina Device (iPhone 11, Macbook Pro late 2019) Operating System (iOS 16)   My Question or Issue Hi! I have DUO with my wife, but we cannot listen to music at ...

Bittencourt

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I download music to my Library folder in my laptop, not my Spotify

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

Visitor

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

Lyubka

Moderator

1192 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Report ongoing issue

My Spotify is abruptly cutting songs short and playing the next song.

Newbie

My Spotify is abruptly cutting songs short and playing the next song.

MihailY

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Subscription to "family" plan but on iphone still "free"

PlanFamilyCountryGermany DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" version of Spotify. What I've tried so far:- on my iphone: de-install Spotify and r...

Casual Listener

Plan Family Country Germany   Device iPhone 8 Operating System iOS 10   My Question or Issue I subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" ...

Bittencourt

Spotify Star

578 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution "Starred" playlist unavailable to users on Premium Family account

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help would be much appreciated! PlanPremiumCountryUSA Dev...

Newbie

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help w...

OscarDC

Moderator

380 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution EQ bar cut off on top

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solution?

Casual Listener

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solu...

AlejaR

Moderator

665 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution How comeI can’t add songs to my playlist on my ipad?

Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.

Visitor

Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.

OscarDC

Moderator

2886 Views

5 replies

3 likes

  • 2886 Views
  • 5 replies
  • 3 likes

Superuser Contribution Apple Watch playback doesn’t apply equalizer setting on iPhone

PlanPremiumCountryUSA - SeattleDeviceIPhone 13 mini and Apple Watch UltraOperating System(iOS 16.0.3 and watchOS 9.0.2 My Question or IssueThe music playback on the Apple Watch Ultra (via AirPods Pro 2) doesn’t sound as good as from the iPhone. Why i...

Visitor

Plan Premium Country USA - Seattle Device IPhone 13 mini and Apple Watch Ultra Operating System (iOS 16.0.3 and watchOS 9.0.2   My Question or Issue The music playback on the Apple Wat...

Lyubka

Moderator

2191 Views

1 replies

2 likes

  • 2191 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify premium on iPhone not allowing me to add whole albums onto playlist

Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.

Casual Listener

Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.

Yordan

Moderator

955 Views

5 replies

0 likes

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  • 5 replies
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Canvas for iPhone

I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.

Newbie

I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.

308 Views

0 replies

0 likes

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Superuser Contribution Spotify app takes a long time to open up

PlanPremium (since 2017) DeviceiPhone 14 Pro, iPhone 13 Pro, iPhone X Operating System(iOS 15, 16) Current Spotify VersioniOS 8.7.68 My Question or IssueSpotify app takes a long time to open up. Hanging on the Load screen logo and other laggy behavio...

Newbie

Plan Premium (since 2017)   Device iPhone 14 Pro, iPhone 13 Pro, iPhone X   Operating System (iOS 15, 16)   Current Spotify Version iOS 8.7.68   My Question or Issue ...

Lyubka

Moderator

991 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

So I have songs that are on a CD and I wanted to listen to them on Spotify so I made them into files and I was able to listen to the songs through Spotify on my PC but when it came to getting them to my iPhone it didn’t work. I have a premium plan an...

Casual Listener

So I have songs that are on a CD and I wanted to listen to them on Spotify so I made them into files and I was able to listen to the songs through Spotify on my PC but when it came to getting them to...

Potatogod

Casual Listener

485 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Autoplay wont Work

Iphone 13 pro max ios 16, installed spotify multiple times and i am spotify premium member, my autoplay toggle is turned on all devices but doesn't work idk why, did all the steps found on google but didnt work.

Newbie

Iphone 13 pro max ios 16, installed spotify multiple times and i am spotify premium member, my autoplay toggle is turned on all devices but doesn't work idk why, did all the steps found on google but...

Jeremy

Spotify Legend

521 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution rewind button not playing previous song

when i double tap the rewind button, it doesn’t play the previous song like it normally does. instead it just restarts the current song no matter how fast or how many times i click it idk if this helps but i have spotify premium and an iphone 13

Visitor

when i double tap the rewind button, it doesn’t play the previous song like it normally does. instead it just restarts the current song no matter how fast or how many times i click it   idk if...

Jeremy

Spotify Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Superuser Contribution my browse isn’t working

i’m trying to search stuff but nothing is available even if i know it does

Casual Listener

i’m trying to search stuff but nothing is available even if i know it does

Jeremy

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes