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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36703 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102005 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1280 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298783 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125637 Views

19 replies

38 likes

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Spotify crashes when i try to log on through facebook. HELP!!

I am a premium member, i open up spotify, go to log in through facebook, the logo for facebook comes up with the blue backround, and then it crashes.Tried reinstalling, resetting and turned my iphone on and off. still the same problem.HELP PLEASE

Regular

I am a premium member, i open up spotify, go to log in through facebook, the logo for facebook comes up with the blue backround, and then it crashes. Tried reinstalling, resetting and turned my ipho...

805 Views

0 replies

0 likes

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Spotify and the steering wheel control

Hi, In my Mini Countryman, the steering wheel control "Backward" & "Forward" are not working properly with spotify.Everytime I use one of these button, Spotify stop playing and the original iPhone music app starts... Seems to be a bug RegadsMathias

Visitor

Hi,   In my Mini Countryman, the steering wheel control "Backward" & "Forward" are not working properly with spotify. Everytime I use one of these button, Spotify stop playing and the ori...

David

Spotify Legend

2008 Views

1 replies

0 likes

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Spotify app + hi-fi connection = offline?

In my living room I have a small midi system that I've plugged a phono-stereo headphone jack cable into with the intention of listening to Spotify by plugging my iPhone into this and using the Spotify app. However, whenever I try this, Spotify plays ...

Casual Listener

In my living room I have a small midi system that I've plugged a phono-stereo headphone jack cable into with the intention of listening to Spotify by plugging my iPhone into this and using the Spotif...

809 Views

0 replies

0 likes

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What do you do if one of your devices with Spotify on it has been stolen?

One of my devices - an iPhone - has been stolen. I obviously won't be able to uninstall Spotify on it, although the phone has been locked down. Will this now affect my new phone when I get it? Will I be able to download Spotify on it or will Spotify ...

Newbie

One of my devices - an iPhone - has been stolen. I obviously won't be able to uninstall Spotify on it, although the phone has been locked down. Will this now affect my new phone when I get it? Will I...

jvanderb

Roadie

1306 Views

1 replies

0 likes

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Can you prevent the iPhone app from resuming play?

Every time I start/wake up the Spotify iPhone app it continues playing the last song played. Is there a way to prevent this? Cheers!

Visitor

Every time I start/wake up the Spotify iPhone app it continues playing the last song played. Is there a way to prevent this?   Cheers!

erikeric

Newbie

1435 Views

5 replies

8 likes

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  • 8 likes

All offline playlists have switched to Available Offline = No

Iphone 4sspotify version - 0.4.23.11. All of my playlists have switched to not being available offline - i've lost the green marker/arrow against them. I have had a large number of songs before require re-syncing which is a pain and can be time consu...

Newbie

Iphone 4s spotify version - 0.4.23.11.   All of my playlists have switched to not being available offline - i've lost the green marker/arrow against them.    I have had a large nu...

David

Spotify Legend

1022 Views

1 replies

0 likes

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Radio

The fact you can not listen to The radio on iphone or ipad is a joke I have to turn on my Mac book pro just to listen to internet radio . You should be able to play The internet radio on any device just like Pandora . I pay 9.99 a month for no intern...

Casual Listener

The fact you can not listen to The radio on iphone or ipad is a joke I have to turn on my Mac book pro just to listen to internet radio . You should be able to play The internet radio on an...

jvanderb

Roadie

1064 Views

2 replies

0 likes

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3gs can not log on

have just updated my 3gs and username and password do not accept input. the login using facebook does work but i do not have a facebook account

Newbie

have just updated my 3gs and username and password do not accept input. the login using facebook does work but i do not have a facebook account

David

Spotify Legend

793 Views

1 replies

0 likes

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facebook login on 4s

hello. i just got spotify on my iphone and when i go to login to facebook it wont let me. i hit the login button at the bottom of the screen and just puts me on the same page (does not go to next page/account info) any information on this will help. ...

Newbie

hello. i just got spotify on my iphone and when i go to login to facebook it wont let me. i hit the login button at the bottom of the screen and just puts me on the same page (does not go to next pag...

jvanderb

Roadie

1106 Views

1 replies

0 likes

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Solved!! Can't listen to any songs!

Hey, i got a problem. I can listen to a song for just 40-120 sec and then it stops. I have tried to reinstall the app, resync all songs, resync in 3G and wifi, delete some playlist but nothing works. The problem is still there and atm i just waste my...

Regular

Hey, i got a problem. I can listen to a song for just 40-120 sec and then it stops. I have tried to reinstall the app, resync all songs, resync in 3G and wifi, delete some playlist but nothing works....

Kjartis

Newbie

5650 Views

32 replies

0 likes

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Certain local files not showing album art

There are some local files at my PC which I had to add album covers to. But the problem is that the album art won't show on my iPhone. It works perfectly fine on my Mac. Some of the song which i had to add art to works, but not every song. :c

Casual Listener

There are some local files at my PC which I had to add album covers to. But the problem is that the album art won't show on my iPhone. It works perfectly fine on my Mac. Some of the song which i had ...

1378 Views

0 replies

0 likes

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Will I ever be able to sync all the music with my ipod nano?

Hey guys, first of all, thanks for finally starting your service in Germany -- you're doing a great job I know that my answer is kind of answered in https://www.spotify.com/help/faq/ipod-integration/can-i-sync-my-streaming-music-from-spotify-to-my-ip...

Casual Listener

Hey guys,   first of all, thanks for finally starting your service in Germany -- you're doing a great job 🙂   I know that my answer is kind of answered in https://www.spotify.com/help/...

885 Views

0 replies

0 likes

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Solved!! Bluetooth not working on iPhone 3gs

When enabling bluetooth on my iPhone 3gs, I can listen through my bluetooth headphones as normal in the native ipod music player. The bluetooth symbol at the top turns blue when I go to that app. However, when I open Spotify, the bluetooth icon at th...

Music Fan

When enabling bluetooth on my iPhone 3gs, I can listen through my bluetooth headphones as normal in the native ipod music player. The bluetooth symbol at the top turns blue when I go to that app. &n...

David

Spotify Legend

5375 Views

2 replies

0 likes

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The "what's new" tab just offers one album

It used to be when I tapped "what's new" I would see all kinds of top ten songs, that sort of thing. Now all it offers is U2's Achtung Baby. Odd. Where did the What's New screen go?

Newbie

It used to be when I tapped "what's new" I would see all kinds of top ten songs, that sort of thing.  Now all it offers is U2's Achtung Baby.   Odd.  Where did the What's New scre...

David

Spotify Legend

906 Views

1 replies

0 likes

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Playlists

Hi, I'm new to this. Is there a way to alphabetize my playlists by Artist?

Newbie

Hi, I'm new to this. Is there a way to alphabetize my playlists by Artist?

David

Spotify Legend

1229 Views

1 replies

0 likes

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Problem

I am having the same problem. When I try to listen to a song it tells me something about my premium account?

Casual Listener

I am having the same problem. When I try to listen to a song it tells me something about my premium account?

Richard

Community Legend

1277 Views

2 replies

0 likes

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iPhone & iPad Offline Playlists erased for the second time

Hi. Once again, Spotify "customer support" has falt out refused to help me with my mobile apps. Twice, in the last month, the Spotify iOS app has removed my offline playlists from my iPad and iPhone. I keep receiving an error that it is being used on...

Gig Goer

Hi. Once again, Spotify "customer support" has falt out refused to help me with my mobile apps.   Twice, in the last month, the Spotify iOS app has removed my offline playlists from my iPad an...

exursus

Casual Listener

1339 Views

1 replies

1 likes

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Ipod Touch "Library" to Shuffle all Playlists?

Can you shuffle all of the playlists and tracks within on the Ipod Touch? I made lots of playlists by artist name, with hundreds of tracks in all of them. In spotify itself you can click on "library" under "collection" to shuffle all of it, but there...

Regular

Can you shuffle all of the playlists and tracks within on the Ipod Touch?  I made lots of playlists by artist name, with hundreds of tracks in all of them.  In spotify itself you can click ...

patglennon

Casual Listener

2140 Views

2 replies

2 likes

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Bluetooth sound bad

I just set up a Bluetooth sender/receiver on my windows7 machinegood news it works, bad news the sound keeps breaking up badly, not at all acceptableIt works perfectly on Local File music directlyI am on Spottily unlimited, so thought that the stream...

Casual Listener

I just set up a Bluetooth sender/receiver on my windows7 machine good news it works, bad news the sound keeps breaking up badly, not at all acceptable It works perfectly on Local File music  d...

alan271828

Casual Listener

1896 Views

2 replies

0 likes

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Spotify iOS App Cleaning

I am on iOS 5.1. Every so often (every other month) the Spotify will say "Cleaning..." and I'll have lost all my offline playlists. I'll have to set them all to Offline and then spend several hours tapping the iPhone screen to prevent it going to sle...

Regular

I am on iOS 5.1. Every so often (every other month) the Spotify will say "Cleaning..." and I'll have lost all my offline playlists. I'll have to set them all to Offline and then spend several hours t...

russtm

Roadie

6559 Views

5 replies

0 likes

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