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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36703 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102011 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1280 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298788 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125641 Views

19 replies

38 likes

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Can't get to Now Playing screen so I can't turn off the music!

While listening on iPhone, when I hit the Now Playing button, it doesn't do anything. As a result, I can't turn off the music since I don't have access to the tabs that pause, play, etc. I actually have to delete the app and reinstall it to listen ag...

Newbie

While listening on iPhone, when I hit the Now Playing button, it doesn't do anything.  As a result, I can't turn off the music since I don't have access to the tabs that pause, play, etc. I actu...

879 Views

0 replies

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iPhone Mobile only Syncing Some Songs

So the mobile app on my iPhone is only syncing about half of the local files in each placelist that I'm trying to sync from my desktop. All of the files are MP3 or other compatible formats and there doesnt seem to be a solid pattern. In a few cases o...

Newbie

So the mobile app on my iPhone is only syncing about half of the local files in each placelist that I'm trying to sync from my desktop. All of the files are MP3 or other compatible formats and there ...

717 Views

0 replies

0 likes

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Unable to recover playlists on iPhone.

This may be a repeated question, but others solutions havnt worked for me. my premium account recently expired, and i uninstalled Spotify for my iphone, when i updated my billing info, and reinstalled spotify, all of my playlists say 0 songs. on my P...

Casual Listener

This may be a repeated question, but others solutions havnt worked for me. my premium account recently expired, and i uninstalled Spotify for my iphone, when i updated my billing info, and reinstalle...

David

Spotify Legend

765 Views

1 replies

0 likes

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Spotify iOS app requests

I recently purchased Spotify premium and i have to say i love it. I use it every day during school. One of the things i would really like to have on the app is the ability to disable the music playing as soon as you open the app. Another thing that b...

Casual Listener

I recently purchased Spotify premium and i have to say i love it. I use it every day during school. One of the things i would really like to have on the app is the ability to disable the music playin...

David

Spotify Legend

984 Views

1 replies

0 likes

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Someone please tell me what I am doing wrong!!

I cannot get my iphone 4 to appear on the devices in spotify! I have followed all the guidelines I can find, re-installed on phone, re-started phone and app, tried via usb and also wifi. But my Phone is telling me that 'spotify is offline' which I do...

Casual Listener

I cannot get my iphone 4 to appear on the devices in spotify! I have followed all the guidelines I can find, re-installed on phone, re-started phone and app, tried via usb and also wifi. But my Phone...

Jude

Spotify Legend

1237 Views

3 replies

0 likes

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Keylock kills Spotify?

Have been using Spotify for a while - everthing has been working great until now. When I use the powerkey to turn on the keylock - the music fades out and stops playing!This has never been a issue before. Anybody else with the same problem? I´ve done...

Newbie

Have been using Spotify for a while - everthing has been working great until now.   When I use the powerkey to turn on the keylock - the music fades out and stops playing! This has never been...

David

Spotify Legend

808 Views

1 replies

0 likes

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Spotify and Ipod Touch ios 5.1. Kicked out

Hi! Im trying to use spotify premium on my ipod touch ios 5.1.Everytime im press "Log in" on the spotify app, it shuts down and kicks me out.Ive tried with deleting the app, and downloading it again. And reboot my ipod. Still no success.

Newbie

Hi!   Im trying to use spotify premium on my ipod touch ios 5.1. Everytime im press "Log in" on the spotify app, it shuts down and kicks me out. Ive tried with deleting the app, and download...

1000 Views

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Canceling.

Just recentally got primum about 2 mounts ago and and the app on my iPod keeps crashing! Very fusterated at first so I decided to wait for an update, and none. I am officialy swiching to MOG or Rdi. Good bye Spotify!

Casual Listener

Just recentally got primum about 2 mounts ago and and the app on my iPod keeps crashing! Very fusterated at first so I decided to wait for an update, and none. I am officialy swiching to MOG or Rdi.&...

adamx

Casual Listener

881 Views

1 replies

0 likes

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Offline tracks

Hi!I have a problem, all my offline tracks are gone. And i know that when i make my playlist offline it takes place in my iphone. But when the offline tracks went away the space in my Iphone are still as i had them offline. Why is that? Can i just de...

Newbie

Hi! I have a problem, all my offline tracks are gone. And i know that when i make my playlist offline it takes place in my iphone. But when the offline tracks went away the space in my Iphone are st...

Sam

Spotify

950 Views

1 replies

0 likes

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Order of songs in Plalist

In the desktop version I can change the order by clicking in the columns title (artist, album ...) this is very usefull because normaly I like to play my music orderer by Modify date. ¿It's this posible in the iPhone or i have to do ir manualy? Thank...

Casual Listener

In the desktop version I can change the order by clicking in the columns title (artist, album ...) this is very usefull because normaly I like to play my music orderer by Modify date. ¿It's this posi...

migmas

Newbie

1325 Views

3 replies

0 likes

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can't uncheck local files only on playlist

when i am synching my iphone i cant click the minus sign that says local files only, i did it earlier and then i put it back on accident and now i cant change it

Visitor

when i am synching my iphone i cant click the minus sign that says local files only, i did it earlier and then i put it back on accident and now i cant change it

681 Views

0 replies

0 likes

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Solved!! Offline playlist(s) always played "at random"?

I have a few playlist offline from different artists. Many albums listed under one name. But mij Spotify app plays them NEVER chronlogical, always "shuffle". I like to play the playlist in the order of the original order of the album.How do I do that...

Casual Listener

I have a few playlist offline from different artists. Many albums listed under one name.   But mij Spotify app plays them NEVER chronlogical, always "shuffle". I like to play the playlist in t...

jvanderb

Roadie

3026 Views

1 replies

0 likes

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Logging in to spotify

Only in the last two days I appear to not be able to log in to spotify unless i put in my facebook deatails. Why is this and when I do it keeps telling me my password is incorrect. Which ;it isn't. This is very frustrating and i am unable to play any...

Newbie

Only in the last two days I appear to not be able to log in to spotify unless i put in my facebook deatails.  Why is this and when I do it keeps telling me my password is incorrect.  Which ...

meahtenoha

Spotify

840 Views

1 replies

0 likes

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Solved!! Iphone 4s query

Hi New to spotify, when i try to open certain apps on my iphone, i have a message "Failed Loading Site" The Url cant be shown, any ideas what to do? Seems i can only use the apps on my pc Any help would be great ThanksRichard

Newbie

Hi   New to spotify, when i try to open certain apps on my iphone, i have a message "Failed Loading Site" The Url cant be shown, any ideas what to do? Seems i can only use the apps on my pc &...

David

Spotify Legend

1004 Views

1 replies

0 likes

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App Needs Work

I've been using the free desktop version of Spotify for quite some time now, and I finally signed up for a Premium account when I saw that the iOS app had been updated to support 320kbps streaming and syncing. Unfortunately, I've been pretty disappoi...

Casual Listener

I've been using the free desktop version of Spotify for quite some time now, and I finally signed up for a Premium account when I saw that the iOS app had been updated to support 320kbps streaming an...

spacebear

Newbie

2055 Views

3 replies

8 likes

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cant log in with my iphone ?????

can anbody help me i have try to contact support also but hvent heard from they last 4 days.my problem is that i cant lisen to music with my iphon even if i have premium. the message i get is that i have to get premium to lisen to music. help!!!!!

Visitor

can anbody help me i have try to contact support also but hvent heard from they last 4 days. my problem is that i cant lisen to music with my iphon even if i have premium. the message i get is that ...

644 Views

0 replies

0 likes

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Offline tracks max out at 2841

I have 2841 offline tracks synced from Spotify and I'm getting the message saying I hit my limit for offline tracks. Why won't it let me sync the full 3333? I also have a bunch of local tracks synced. Could it be counting some of those by mistake?

Gig Goer

I have 2841 offline tracks synced from Spotify and I'm getting the message saying I hit my limit for offline tracks.  Why won't it let me sync the full 3333? I also have a bunch of local tracks ...

805 Views

0 replies

0 likes

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LOCAL FILES

I can't sync my local files. It only shows a exclamation. (utropstegn in norwegian). I've tryed to make it a avaible offline, but it dosen't work..

Newbie

I can't sync my local files. It only shows a exclamation. (utropstegn in norwegian). I've tryed to make it a avaible offline, but it dosen't work..

Qluraqan

Music Fan

955 Views

1 replies

0 likes

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Music not syncing on ipad

Hi, some of my music syncs from my PC to my ipad but other tracks are greyed out, I have the PC and ipad on the same wireless connection and both spotify apps open. Some music is syncing but others not, all are ticked available offline on the ipad, f...

Casual Listener

Hi, some of my music syncs from my PC to my ipad but other tracks are greyed out, I have the PC and ipad on the same wireless connection and both spotify apps open. Some...

1336 Views

0 replies

0 likes

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