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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243267 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126885 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3058 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308166 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132304 Views

19 replies

38 likes

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Logging in to spotify

Only in the last two days I appear to not be able to log in to spotify unless i put in my facebook deatails. Why is this and when I do it keeps telling me my password is incorrect. Which ;it isn't. This is very frustrating and i am unable to play any...

Newbie

Only in the last two days I appear to not be able to log in to spotify unless i put in my facebook deatails.  Why is this and when I do it keeps telling me my password is incorrect.  Which ...

meahtenoha

Spotify

861 Views

1 replies

0 likes

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Solved!! Iphone 4s query

Hi New to spotify, when i try to open certain apps on my iphone, i have a message "Failed Loading Site" The Url cant be shown, any ideas what to do? Seems i can only use the apps on my pc Any help would be great ThanksRichard

Newbie

Hi   New to spotify, when i try to open certain apps on my iphone, i have a message "Failed Loading Site" The Url cant be shown, any ideas what to do? Seems i can only use the apps on my pc &...

David

Spotify Legend

1035 Views

1 replies

0 likes

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App Needs Work

I've been using the free desktop version of Spotify for quite some time now, and I finally signed up for a Premium account when I saw that the iOS app had been updated to support 320kbps streaming and syncing. Unfortunately, I've been pretty disappoi...

Casual Listener

I've been using the free desktop version of Spotify for quite some time now, and I finally signed up for a Premium account when I saw that the iOS app had been updated to support 320kbps streaming an...

spacebear

Newbie

2106 Views

3 replies

8 likes

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cant log in with my iphone ?????

can anbody help me i have try to contact support also but hvent heard from they last 4 days.my problem is that i cant lisen to music with my iphon even if i have premium. the message i get is that i have to get premium to lisen to music. help!!!!!

Visitor

can anbody help me i have try to contact support also but hvent heard from they last 4 days. my problem is that i cant lisen to music with my iphon even if i have premium. the message i get is that ...

657 Views

0 replies

0 likes

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Offline tracks max out at 2841

I have 2841 offline tracks synced from Spotify and I'm getting the message saying I hit my limit for offline tracks. Why won't it let me sync the full 3333? I also have a bunch of local tracks synced. Could it be counting some of those by mistake?

Gig Goer

I have 2841 offline tracks synced from Spotify and I'm getting the message saying I hit my limit for offline tracks.  Why won't it let me sync the full 3333? I also have a bunch of local tracks ...

827 Views

0 replies

0 likes

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LOCAL FILES

I can't sync my local files. It only shows a exclamation. (utropstegn in norwegian). I've tryed to make it a avaible offline, but it dosen't work..

Newbie

I can't sync my local files. It only shows a exclamation. (utropstegn in norwegian). I've tryed to make it a avaible offline, but it dosen't work..

Qluraqan

Music Fan

980 Views

1 replies

0 likes

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Music not syncing on ipad

Hi, some of my music syncs from my PC to my ipad but other tracks are greyed out, I have the PC and ipad on the same wireless connection and both spotify apps open. Some music is syncing but others not, all are ticked available offline on the ipad, f...

Casual Listener

Hi, some of my music syncs from my PC to my ipad but other tracks are greyed out, I have the PC and ipad on the same wireless connection and both spotify apps open. Some...

1355 Views

0 replies

0 likes

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Spotify crashes when i try to log on through facebook. HELP!!

I am a premium member, i open up spotify, go to log in through facebook, the logo for facebook comes up with the blue backround, and then it crashes.Tried reinstalling, resetting and turned my iphone on and off. still the same problem.HELP PLEASE

Regular

I am a premium member, i open up spotify, go to log in through facebook, the logo for facebook comes up with the blue backround, and then it crashes. Tried reinstalling, resetting and turned my ipho...

818 Views

0 replies

0 likes

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Spotify and the steering wheel control

Hi, In my Mini Countryman, the steering wheel control "Backward" & "Forward" are not working properly with spotify.Everytime I use one of these button, Spotify stop playing and the original iPhone music app starts... Seems to be a bug RegadsMathias

Visitor

Hi,   In my Mini Countryman, the steering wheel control "Backward" & "Forward" are not working properly with spotify. Everytime I use one of these button, Spotify stop playing and the ori...

David

Spotify Legend

2033 Views

1 replies

0 likes

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Spotify app + hi-fi connection = offline?

In my living room I have a small midi system that I've plugged a phono-stereo headphone jack cable into with the intention of listening to Spotify by plugging my iPhone into this and using the Spotify app. However, whenever I try this, Spotify plays ...

Casual Listener

In my living room I have a small midi system that I've plugged a phono-stereo headphone jack cable into with the intention of listening to Spotify by plugging my iPhone into this and using the Spotif...

830 Views

0 replies

0 likes

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What do you do if one of your devices with Spotify on it has been stolen?

One of my devices - an iPhone - has been stolen. I obviously won't be able to uninstall Spotify on it, although the phone has been locked down. Will this now affect my new phone when I get it? Will I be able to download Spotify on it or will Spotify ...

Newbie

One of my devices - an iPhone - has been stolen. I obviously won't be able to uninstall Spotify on it, although the phone has been locked down. Will this now affect my new phone when I get it? Will I...

jvanderb

Roadie

1357 Views

1 replies

0 likes

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Can you prevent the iPhone app from resuming play?

Every time I start/wake up the Spotify iPhone app it continues playing the last song played. Is there a way to prevent this? Cheers!

Visitor

Every time I start/wake up the Spotify iPhone app it continues playing the last song played. Is there a way to prevent this?   Cheers!

erikeric

Newbie

1486 Views

5 replies

8 likes

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All offline playlists have switched to Available Offline = No

Iphone 4sspotify version - 0.4.23.11. All of my playlists have switched to not being available offline - i've lost the green marker/arrow against them. I have had a large number of songs before require re-syncing which is a pain and can be time consu...

Newbie

Iphone 4s spotify version - 0.4.23.11.   All of my playlists have switched to not being available offline - i've lost the green marker/arrow against them.    I have had a large nu...

David

Spotify Legend

1048 Views

1 replies

0 likes

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Radio

The fact you can not listen to The radio on iphone or ipad is a joke I have to turn on my Mac book pro just to listen to internet radio . You should be able to play The internet radio on any device just like Pandora . I pay 9.99 a month for no intern...

Casual Listener

The fact you can not listen to The radio on iphone or ipad is a joke I have to turn on my Mac book pro just to listen to internet radio . You should be able to play The internet radio on an...

jvanderb

Roadie

1104 Views

2 replies

0 likes

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3gs can not log on

have just updated my 3gs and username and password do not accept input. the login using facebook does work but i do not have a facebook account

Newbie

have just updated my 3gs and username and password do not accept input. the login using facebook does work but i do not have a facebook account

David

Spotify Legend

815 Views

1 replies

0 likes

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  • 1 replies
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facebook login on 4s

hello. i just got spotify on my iphone and when i go to login to facebook it wont let me. i hit the login button at the bottom of the screen and just puts me on the same page (does not go to next page/account info) any information on this will help. ...

Newbie

hello. i just got spotify on my iphone and when i go to login to facebook it wont let me. i hit the login button at the bottom of the screen and just puts me on the same page (does not go to next pag...

jvanderb

Roadie

1135 Views

1 replies

0 likes

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Solved!! Can't listen to any songs!

Hey, i got a problem. I can listen to a song for just 40-120 sec and then it stops. I have tried to reinstall the app, resync all songs, resync in 3G and wifi, delete some playlist but nothing works. The problem is still there and atm i just waste my...

Regular

Hey, i got a problem. I can listen to a song for just 40-120 sec and then it stops. I have tried to reinstall the app, resync all songs, resync in 3G and wifi, delete some playlist but nothing works....

Kjartis

Newbie

5918 Views

32 replies

0 likes

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Certain local files not showing album art

There are some local files at my PC which I had to add album covers to. But the problem is that the album art won't show on my iPhone. It works perfectly fine on my Mac. Some of the song which i had to add art to works, but not every song. :c

Casual Listener

There are some local files at my PC which I had to add album covers to. But the problem is that the album art won't show on my iPhone. It works perfectly fine on my Mac. Some of the song which i had ...

1398 Views

0 replies

0 likes

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Will I ever be able to sync all the music with my ipod nano?

Hey guys, first of all, thanks for finally starting your service in Germany -- you're doing a great job I know that my answer is kind of answered in https://www.spotify.com/help/faq/ipod-integration/can-i-sync-my-streaming-music-from-spotify-to-my-ip...

Casual Listener

Hey guys,   first of all, thanks for finally starting your service in Germany -- you're doing a great job 🙂   I know that my answer is kind of answered in https://www.spotify.com/help/...

911 Views

0 replies

0 likes

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Solved!! Bluetooth not working on iPhone 3gs

When enabling bluetooth on my iPhone 3gs, I can listen through my bluetooth headphones as normal in the native ipod music player. The bluetooth symbol at the top turns blue when I go to that app. However, when I open Spotify, the bluetooth icon at th...

Music Fan

When enabling bluetooth on my iPhone 3gs, I can listen through my bluetooth headphones as normal in the native ipod music player. The bluetooth symbol at the top turns blue when I go to that app. &n...

David

Spotify Legend

5439 Views

2 replies

0 likes

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  • 2 replies
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