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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31903 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96157 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1070 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294195 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123973 Views

19 replies

38 likes

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Can't sync between my Mac book Pro and my Iphone 4 ...on SpoTIFY pREMIUM,

Hi I'm on Spotify Premium and I'm trying to sync my computer with my iphone. Unfortunately its not syncing. The Wireless connection is good but it doesnt sync. If anyone can help I'd be most grateful. Kelvin.

Casual Listener

Hi I'm on Spotify Premium and I'm trying to sync my computer with my iphone.   Unfortunately its not syncing. The Wireless connection is good but it doesnt sync.    If anyone can h...

BIAGRA

Casual Listener

2021 Views

2 replies

0 likes

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Tack paus after like... 0:57

I'm listening to some tracks and suddenly after 0.57 the track stops playing, its not paused but it just stop, so i have to press on the track line and jump like 1 second forward.. Whats the problem? This has happening the last week on every song! Pl...

Newbie

I'm listening to some tracks and suddenly after 0.57 the track stops playing, its not paused but it just stop, so i have to press on the track line and jump like 1 second forward.. Whats the problem?...

jvanderb

Roadie

1234 Views

1 replies

0 likes

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app down on iPhone

My Sporify has been down for 2 weeks now, have restarted and removed. What do I do to get it back on the phone?

Visitor

My Sporify has been down for 2 weeks now, have restarted and removed. What do I do to get it back on the phone?

986 Views

0 replies

0 likes

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Crash reporting

Seems to me these forums are littered with people reporting crashes, and no-one at Spotify seems to have a proper handle on this. Why don't you add a crash reporting feature into your app, maybe a mode that can be turned on? Lots of apps do this.

Regular

Seems to me these forums are littered with people reporting crashes, and no-one at Spotify seems to have a proper handle on this.   Why don't you add a crash reporting feature into your app, m...

1164 Views

0 replies

1 likes

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All my music is gone

I just signed up for Premium a couple days ago, and got Spotify loaded onto my iphone yesterday. It automatically started syncing all my starred music, playlists, etc. Today, I wanted to try the offline modus, start playing a song, and whooosh *silen...

Regular

I just signed up for Premium a couple days ago, and got Spotify loaded onto my iphone yesterday.  It automatically started syncing all my starred music, playlists, etc.  Today, I wanted to ...

1301 Views

0 replies

0 likes

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iPod Touch keeps going offline

I'm having problems syncing my iPod touch. It has worked very well for the last few months but recently I have been having problems. It wont stay online and keeps cycling between online then offline. I uninstalled and reinstalled the app but that did...

Newbie

I'm having problems syncing my iPod touch. It has worked very well for the last few months but recently I have been having problems. It wont stay online and keeps cycling between online then offline....

1672 Views

0 replies

1 likes

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iOS App and Alarm?

Spotify has become my primary music app for my iPod Touch, so I've run into a bit of a problem. I like to set alarms while working so I don't disrupt my work by constantly looking at the clock, but I have yet to find an alarm app that recognizes the ...

Music Fan

Spotify has become my primary music app for my iPod Touch, so I've run into a bit of a problem. I like to set alarms while working so I don't disrupt my work by constantly looking at the clock, but I...

2482 Views

0 replies

6 likes

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Problem

Most of my spotify play lists have turned grey and I cannot play them. They are in offline mode and I can't sync them. When I am logged in to my computer I can see that some songs have a sign that looks like this ! on the star sign. What do they mean...

Casual Listener

Most of my spotify play lists have turned grey and I cannot play them. They are in offline mode and I can't sync them. When I am logged in to my computer I can see that some songs have a sign that lo...

Notna

Casual Listener

1598 Views

2 replies

0 likes

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Should the Mobile App "Local Files" reflect the Desktop "Local Files" ?

I am new to Spotify. One of the things that attracted me to Spotify, is the access to your music everywhere. I have an 8G iPhone, and want to be able to stream my music collection anywhere. Audiogalaxy affords me this ability, but I need to keep my c...

Casual Listener

I am new to Spotify.  One of the things that attracted me to Spotify, is the access to your music everywhere.  I have an 8G iPhone, and want to be able to stream my music collection anywher...

David

Spotify Legend

1605 Views

1 replies

0 likes

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How do I stream my library on my iPhone?

I want to be able to stream my music collection when I am not home? How do I do that? When I created a playlist with my library, it complained of too many tracks in the playlist.

Casual Listener

I want to be able to stream my music collection when I am not home?  How do I do that?  When I created a playlist with my library, it complained of too many tracks in the playlist.

1734 Views

0 replies

1 likes

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Syncing tips

My playlists on my ipod touch just stopped syncing, which is pretty common every few weeks. but now I can't get it to sync again, it's been two days. Or it might stop at syncing like 2 songs. I've already:-turned it off and on-set the screen to not l...

Newbie

My playlists on my ipod touch just stopped syncing, which is pretty common every few weeks. but now I can't get it to sync again, it's been two days. Or it might stop at syncing like 2 songs.  ...

1570 Views

0 replies

0 likes

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multiple iphones on same premium account?

My job gave me an iphone for work purposes, yet I am locked in to my current AT&T personal iphone as well. Can I use both iphones with the same spotify/fb account linked? Does this count as 2 of my devices? I was able to login on my personal phone ea...

Newbie

My job gave me an iphone for work purposes, yet I am locked in to my current AT&T personal iphone as well.   Can I use both iphones with the same spotify/fb account linked?  Does this...

jvanderb

Roadie

9634 Views

1 replies

0 likes

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mobile issues

When Spotify became available in my country I immediately went premium so I could ditch iTunes and use Spotify to listen to music in my car in stead. I was already using Spotify at work via a proxy so I knew is was amazing. Unfortunately, the Spotify...

Music Fan

When Spotify became available in my country I immediately went premium so I could ditch iTunes and use Spotify to listen to music in my car in stead. I was already using Spotify at work via a proxy s...

soho

Spotify Legend

6535 Views

3 replies

1 likes

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Low Quality Spotify image on FB App

I just wanted to bring attention to the Spotify image on the FB app for iPhone, I'm not sure if it's only my phone that it looks like this on but it's pretty bad looking. Basically it looks like a MS Paint job. (https://p.twimg.com/AlyDtmICQAAoWQu.jp...

Regular

I just wanted to bring attention to the Spotify image on the FB app for iPhone, I'm not sure if it's only my phone that it looks like this on but it's pretty bad looking. Basically it looks like a MS...

David

Spotify Legend

2153 Views

1 replies

0 likes

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Spotify iPhone and Samsung bluray

Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?

Newbie

Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?

David

Spotify Legend

2811 Views

1 replies

0 likes

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Weird space usage measurements for iOS device.

I just noticed some insane numbers regarding the space that Spotify is using on my iPod. See this screenshot: Is anyone else getting weird numbers like this that are just impossible? My iPod is a 4th Gen 8GB iPod touch - so those numbers are kind of ...

Roadie

I just noticed some insane numbers regarding the space that Spotify is using on my iPod.   See this screenshot:     Is anyone else getting weird numbers like this that are jus...

George

Roadie

2505 Views

2 replies

0 likes

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Shared play lists all appear empty

Every playlist I share to one person appears as empty. Everyone except this one person can see the tracks. What's going on?

Newbie

Every playlist I share to one person appears as empty.  Everyone except this one person can see the tracks. What's going on?

soho

Spotify Legend

4640 Views

1 replies

0 likes

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Stopped Halfway ..and then what?

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks !Now I need to resync my music all over again and it took ages to complete!Was syncing them from my imac to iphone the whole day and could...

Newbie

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks ! Now I need to resync  my music all over again and it took ages to complete! Wa...

3512 Views

0 replies

0 likes

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Love Spotify..but...

Spotify is great, I love the Desktop app, but I rearly use my desktop anymore, now it is mostly either my Iphone or Ipad and this is where my biggest complaint is... Why is the app so bad? There is no real Ipad app and the Iphone app look crapy - ima...

Newbie

Spotify is great, I love the Desktop app, but I rearly use my desktop anymore, now it is mostly either my Iphone or Ipad and this is where my biggest complaint is...   Why is the app so bad? T...

jvanderb

Roadie

4252 Views

1 replies

1 likes

  • 4252 Views
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  • 1 likes