Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234027 Views

27 replies

5 likes

  • 234027 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115602 Views

116 replies

13 likes

Other
  • 115602 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2480 Views

0 replies

0 likes

iOS
  • 2480 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304427 Views

61 replies

16 likes

  • 304427 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130050 Views

19 replies

38 likes

  • 130050 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Go to song location in playlist

In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why is this behaviour not available on iOS? It is really annoying...

Casual Listener

In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located.   Why i...

icemaker

Roadie

6457 Views

11 replies

2 likes

iOS
  • 6457 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Echo devices not showing in device list

I set up Spotify on my husband's iPhone and added the two Echo devices we have as well as a "group" we created to incorporate both of those. This has worked fine for months. Today -- the echos and the group have disappeared from the Spotify app. This...

Music Fan

I set up Spotify on my husband's iPhone and added the two Echo devices we have as well as a "group" we created to incorporate both of those. This has worked fine for months. Today -- the echos and th...

Quicksmart

Visitor

101749 Views

23 replies

0 likes

  • 101749 Views
  • 23 replies
  • 0 likes

Superuser Contribution Is there a workaround for the CarPlay Folder navigation bug? (For album organization)

What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist -> Album 2 as playlist What happens is when you click on the the playlist folder Genre 1 and then playlist folder "Artist 1", S...

Casual Listener

  What I was hoping to do way to create a structure like this to organize albums:   Genre 1 -> Artist 1 -> Album 1 as playlist              ...

angoglez

Casual Listener

3263 Views

6 replies

1 likes

  • 3263 Views
  • 6 replies
  • 1 likes

Superuser Contribution Stuttering music and losing connection to Apple HomePod mini through Airplay

PlanPremiumCountrySwedenDeviceiPhone Xs MaxOperating SystemiOS 16.2 My Question or Issue When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16.2) through my iPhone, via Airplay, the music stutters a lot and I can't play for more th...

Casual Listener

Plan Premium Country Sweden Device iPhone Xs Max Operating System iOS 16.2   My Question or Issue   When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16....

Shonza9

Casual Listener

40782 Views

52 replies

19 likes

  • 40782 Views
  • 52 replies
  • 19 likes

Superuser Contribution Carplay not showing all albums in my library

PlanPremiumCountry DeviceiPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw)Operating SystemiOS 12.3.1 My Question or IssueWhen using apple carplay (wired) not all albums are visible. I have about 55 albums sto...

Newbie

Plan Premium Country   Device iPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw) Operating System iOS 12.3.1   My Question or Issue When u...

mudbucker

Gig Goer

14871 Views

24 replies

9 likes

  • 14871 Views
  • 24 replies
  • 9 likes

Superuser Contribution Spotify won't play on one specific speaker

Hi, spotify plays perfectly everywhere (boyfriends jbl charge 3, Bluetooth earphones, car,...) except through my jbl charge 4. The battery of both devices are completely full and I can't find anything wrong

Visitor

Hi, spotify plays perfectly everywhere (boyfriends jbl charge 3, Bluetooth earphones, car,...) except through my jbl charge 4. The battery of both devices are completely full and I can't find anythin...

clemency1981

Newbie

7876 Views

7 replies

0 likes

  • 7876 Views
  • 7 replies
  • 0 likes

Superuser Contribution Play song from beginning broken after AppleTV update

Spotify Connect and AppleTV as the Spotify playback device. After AppleTV update the shuttle control |< back button is broken across all iOS control devices and web player. Pause || and >| works but go back and play song from beginning |< or play pre...

Regular

Spotify Connect and AppleTV as the Spotify playback device. After AppleTV update the shuttle control |< back button is broken across all iOS control devices and web player. Pause || and >| work...

brodricj

Regular

800 Views

5 replies

0 likes

  • 800 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone randomly switches to other podcasts

PlanFree/PremiumCountryUSADeviceiPhone 13Operating System 15.5 My Question or IssueWhile listening to podcasts my SPOTIFY app randomly switches to another podcast episode marking the one I was listening to as PLAYED; which loses my place. I notice th...

Visitor

Plan Free/Premium Country USA Device iPhone 13 Operating System 15.5    My Question or Issue While listening to podcasts my SPOTIFY app randomly switches to another podcast episode...

SC_14

Newbie

13182 Views

23 replies

7 likes

  • 13182 Views
  • 23 replies
  • 7 likes

Superuser Contribution ¿Por qué no puedo avanzar o retroceder en el tiempo de una canción?

Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.

Casual Listener

Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.

MiniMarwan16

Visitor

23460 Views

20 replies

1 likes

  • 23460 Views
  • 20 replies
  • 1 likes

Superuser Contribution Spotify pauses every 30 seconds

My spotify keeps pausing every 30 seconds on both IOS and Windows PC, I did a clean reinstall from the instructions here, removed app access to everything including discord, signed every device out and changed the password. It still keeps happening o...

Casual Listener

My spotify keeps pausing every 30 seconds on both IOS and Windows PC, I did a clean reinstall from the instructions here, removed app access to everything including discord, signed every device out a...

s2_assetto

Casual Listener

1597 Views

4 replies

0 likes

  • 1597 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Offline playback issue on Apple Watch – songs pausing repeatedly

PlanPremiumCountryBrazilDeviceiPhone 16 ProApple Watch series 10Operating SystemiOS 26.2watchOS 26.2Spotify Version9.1.6 My Question or IssueHello Spotify Community! I’d like to report an issue I’m experiencing with offline playback on Apple Watch. I...

Newbie

Plan Premium Country Brazil Device iPhone 16 Pro Apple Watch series 10 Operating System iOS 26.2 watchOS 26.2 Spotify Version 9.1.6   My Question or Issue Hello Spotify Community! ...

Joan

Moderator

3109 Views

1 replies

0 likes

Apple Watch
Offline
  • 3109 Views
  • 1 replies
  • 0 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

Casual Listener

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

vo-one

Casual Listener

5800 Views

8 replies

30 likes

  • 5800 Views
  • 8 replies
  • 30 likes

Superuser Contribution How do I quickly see which songs are liked within a playlist?

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they removed the heart. Is there any other way to view this ...

Newbie

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they remo...

bad-air-32

Visitor

9754 Views

10 replies

9 likes

  • 9754 Views
  • 10 replies
  • 9 likes

i cant download

Hello,I’m a Spotify Premium user on iPhone (iOS 26.2).The Download option never appears on playlists or Liked Songs.My storage shows Spotify downloads: 0 KB, and songs cannot play offline.I’ve tried logging out, reinstalling the app, and restarting m...

Visitor

Hello, I’m a Spotify Premium user on iPhone (iOS 26.2). The Download option never appears on playlists or Liked Songs. My storage shows Spotify downloads: 0 KB, and songs cannot play offline. I’v...

Billy-J

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook sync

PlanPremiumCountryUnited StatesDeviceiPad AirOperating SystemiPad OS 18.6.2 My Question or IssueWhen I listen to audiobooks on my Android phone I make certain progress and am able to resume. This is also possible when make progress on my iPad and the...

Casual Listener

Plan Premium Country United States Device iPad Air Operating System iPad OS 18.6.2   My Question or Issue When I listen to audiobooks on my Android phone I make certain progress and am...

erica53mars

Newbie

1349 Views

6 replies

0 likes

Audiobooks
  • 1349 Views
  • 6 replies
  • 0 likes

Superuser Contribution Remove “Queue and Jam” from CarPlay

Hello For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay. I neither have the slightest clue what this means nor do I want it.This morning I pressed play on a track and the entire ...

Visitor

Hello   For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay.  I neither have the slightest clue what this means nor ...

ashconnor

Newbie

3883 Views

5 replies

1 likes

  • 3883 Views
  • 5 replies
  • 1 likes

Spotify keeps interrupting myn playlists and playing recently liked songs

PlanPremium family planCountryUSADeviceIphone 15 IOS18.6.2Operating SystemIOS 18.6.2 My Question or IssueI start a playlist, que, jam, and I stop for indescriminate amounts of time and spotfy automatically switches to recently liked songs or previous...

Visitor

  Plan Premium family plan Country USA Device Iphone 15 IOS18.6.2 Operating System IOS 18.6.2   My Question or Issue I start a playlist, que, jam, and I stop for indescriminate a...

briancannell1

Newbie

265 Views

2 replies

0 likes

  • 265 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS Bug] Default Avatar Background Layer Does Not Disable After Custom Profile Photo Upload

PlanPremium IndividualCountryUnited States of AmericaDeviceiPhone 12 Pro MaxOperating SystemiOS 26.1 (23B85) Bug: I have discovered a reproducible bug where the default avatar (the solid color behind the display name's initial letter) is not correctl...

Casual Listener

Plan Premium Individual Country United States of America Device iPhone 12 Pro Max Operating System iOS 26.1 (23B85)   Bug: I have discovered a reproducible bug where the default av...

Eni

Moderator

1665 Views

5 replies

0 likes

bug
  • 1665 Views
  • 5 replies
  • 0 likes

I can’t get Spotify on my Apple Watch with family sharing

PlanPremium, familyCountryUSADeviceApple Watch 11Operating SystemWatchOS 26 My Question or IssueI have family sharing and I can’t get Spotify

Visitor

Plan Premium, family Country USA Device Apple Watch 11 Operating System WatchOS 26   My Question or Issue I have family sharing and I can’t get Spotify

Jose_M

Spotify Star

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect plays only silence

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format?I see the speaker listed as a Spotify Connect destination when ...

Music Fan

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format? I see the ...

piotrb00

Music Fan

9295 Views

46 replies

3 likes

Connect
  • 9295 Views
  • 46 replies
  • 3 likes