Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
36993 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102506 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431161 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299087 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Not applicable
544 Views
3 replies
0 likes
PlanFreeCountryUKDeviceiPhone SE 3Operating SystemiOS 26.0My Question or Issueas the topic said, every sone went gray and not available
Plan Free Country UK Device iPhone SE 3 Operating System iOS 26.0 My Question or Issue as the topic said, every sone went gray and not available
Spotify Star
364 Views
1 replies
0 likes
Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be updated on iOS.
Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be update...
Moderator
1120 Views
6 replies
0 likes
Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...
Plan-duo plan Free/Premium Country-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.) My...
Visitor
1205 Views
6 replies
0 likes
I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All songs are downloaded onto my device. This is happeni...
I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All s...
Moderator
2467 Views
8 replies
2 likes
Hi everyone!, I have an iPhone SE that I bought in 2017 (iOS 10.3.2 (14F89) - never updated it) on which, until recently, I was running without issues some pre-2019 version of Spotify (I haven't been able to figure out exactly what version, though I ...
Hi everyone!, I have an iPhone SE that I bought in 2017 (iOS 10.3.2 (14F89) - never updated it) on which, until recently, I was running without issues some pre-2019 version of Spotify (I hav...
Visitor
26356 Views
5 replies
0 likes
PlanPremiumDeviceiPhone 15 Pro Spotify 9.0.88.1402iOS 18.6.1 My Question or IssueIf I have a custom sort order on a playlist and then press the edit button, the songs are not in the same order as my sort order. It seems that they are in the order the...
Plan Premium Device iPhone 15 Pro Spotify 9.0.88.1402 iOS 18.6.1 My Question or Issue If I have a custom sort order on a playlist and then press the edit button, the songs are no...
Moderator
446 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 13 pro)Operating System(iOS 18.6.2) My Question or IssueI’m trying to create a collaborative playlist with my friends and every time they click on the link I send it just brings them to the playlist where they are n...
Plan Premium Country USA Device (iPhone 13 pro) Operating System (iOS 18.6.2) My Question or Issue I’m trying to create a collaborative playlist with my friends and every time they c...
Casual Listener
2727 Views
2 replies
0 likes
Hi folks, I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification sounds. This leads to missing every notification while listeni...
Hi folks, I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification so...
Casual Listener
22141 Views
46 replies
8 likes
PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they’re unbearable, one notch down, they’re off. From hours of internet searching, this seems ...
Plan Premium Country USA Device iPhone 6s Operating System iOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they...
Casual Listener
72311 Views
14 replies
6 likes
PlanPremiumCountryU.S.DeviceiPhone 13 ProOperating SystemiOS 18 My Question or IssueWhen trying to use the mix feature on my phnoe, I receive a popup that says "Something Went Wrong". Upon trying to reload, it buffers and does not work. When the feat...
Plan Premium Country U.S. Device iPhone 13 Pro Operating System iOS 18 My Question or Issue When trying to use the mix feature on my phnoe, I receive a popup that says "Somet...
Moderator
4824 Views
3 replies
0 likes
PlanPremiumCountryUS DeviceiPhone 14 Pro Max Operating SystemiOS 16.4 My Question or IssueI've shared Spotify links with friends and family for years, but now, instead of getting a play button and album art within iMessage, I just get a "Web Player" ...
Plan Premium Country US Device iPhone 14 Pro Max Operating System iOS 16.4 My Question or Issue I've shared Spotify links with friends and family for years, but now, ...
Regular
9801 Views
28 replies
1 likes
PlanPremium (app is updated)CountryCZDevice(iPhone 13 mini)Operating Systemios 17.6.1 My Question or Issue Everytime is share a song from spotify to imrssage a blue play button will appear for a preview. Why is gone now? Pictures are provided for exp...
Plan Premium (app is updated) Country CZ Device (iPhone 13 mini) Operating System ios 17.6.1 My Question or Issue Everytime is share a song from spotify to imrssage a blue pl...
Regular
1235 Views
4 replies
2 likes
PlanFreeCountryUnited Kingdom DeviceiPhone XROperating SystemiOS 18.4.1 My Question or IssueRecently the button to change the playback speed of podcasts has stopped working. Every other button works but when I press the speed button it doesn’t open t...
Plan Free Country United Kingdom Device iPhone XR Operating System iOS 18.4.1 My Question or Issue Recently the button to change the playback speed of podcasts has stopped work...
Moderator
2743 Views
7 replies
1 likes
PlanFreeCountryUSADeviceiPhone 16 Operating SystemiOS 18 My Question or IssueI updated Spotify back in September when the new update for free users came out (being able to search and play specific songs). However, my account was never updated. Even n...
Plan Free Country USA Device iPhone 16 Operating System iOS 18 My Question or Issue I updated Spotify back in September when the new update for free users came out (being able ...
Spotify Star
1037 Views
1 replies
0 likes
my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...
my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51. all...
Casual Listener
2866 Views
10 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
906 Views
6 replies
5 likes
PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 18.6.2App Version9.0.86.1354My Question or IssueThe new Mix feature will not allow me to customize the transition between songs if one of the tracks is shorter than 30 seconds. It will just ...
Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.6.2 App Version 9.0.86.1354 My Question or Issue The new Mix feature will not allow me to customize the transition bet...
Moderator
1384 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 12 MiniOperating SystemiOS 15.3, Spotify 8.6.99.1454 My Question or IssueThe Spotify app stops playing to AirPlay devices on the same network for an unclear reason. When the phone is restarted, Spotify will play o...
Plan Premium Country Canada Device iPhone 12 Mini Operating System iOS 15.3, Spotify 8.6.99.1454 My Question or Issue The Spotify app stops playing to AirPlay devices on the same net...
Newbie
19009 Views
17 replies
4 likes
PlanPremiumCountryUSDeviceiPhone 13Operating System18.7.1 My Question or IssueMy queue keeps adding songs that I had just listened to or skipped, even from days before. It happens when I exit out of the app or add songs to the playlist I am actively ...
Plan Premium Country US Device iPhone 13 Operating System 18.7.1 My Question or Issue My queue keeps adding songs that I had just listened to or skipped, even from days before. I...
Moderator
722 Views
1 replies
0 likes
