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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37201 Views

41 replies

10 likes

  • 37201 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102707 Views

115 replies

12 likes

Other
  • 102707 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
  • 1310 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299175 Views

61 replies

16 likes

  • 299175 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

  • 125872 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify will not Play to AirPlay Devices

PlanPremiumCountryCanadaDeviceiPhone 12 MiniOperating SystemiOS 15.3, Spotify 8.6.99.1454 My Question or IssueThe Spotify app stops playing to AirPlay devices on the same network for an unclear reason. When the phone is restarted, Spotify will play o...

Regular

Plan Premium Country Canada Device iPhone 12 Mini Operating System iOS 15.3, Spotify 8.6.99.1454   My Question or Issue The Spotify app stops playing to AirPlay devices on the same net...

GwynnBleiidd

Newbie

19012 Views

17 replies

4 likes

  • 19012 Views
  • 17 replies
  • 4 likes

Superuser Contribution Problems with Queue

PlanPremiumCountryUSDeviceiPhone 13Operating System18.7.1 My Question or IssueMy queue keeps adding songs that I had just listened to or skipped, even from days before. It happens when I exit out of the app or add songs to the playlist I am actively ...

Newbie

Plan Premium Country US Device iPhone 13 Operating System 18.7.1   My Question or Issue My queue keeps adding songs that I had just listened to or skipped, even from days before. I...

Eni

Moderator

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming quality

Hi I’m unable to change my settings for audio streaming quality on my iPhone, the Spotify app has access to my mobile data.  

Casual Listener

Hi I’m unable to change my settings for audio streaming quality on my iPhone, the Spotify app has access to my mobile data.   

OscarDC

Moderator

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution The "Live events near you" blocks out the song lyrics... how do i fix?

I have seen others have issues where the "about the artist" shows instead of the lyrics as well. I don't have this issue but I cannot find a way to dismiss the "Live event near you" notification and have it show the lyrics for iPhone. I literally hav...

Visitor

I have seen others have issues where the "about the artist" shows instead of the lyrics as well. I don't have this issue but I cannot find a way to dismiss the "Live event near you" notification and ...

kreiterd

Newbie

4657 Views

13 replies

1 likes

  • 4657 Views
  • 13 replies
  • 1 likes

Why can I not play spotify playist on iPhone on multiple devices that appear on my airplay?

PlanPremiumCountryThailand DeviceiPhone 16 Pro MaxOperating SystemiOS18 My Question or IssueWhy can I not play on multiple devices?

Visitor

Plan Premium Country Thailand  Device iPhone 16 Pro Max Operating System iOS18   My Question or Issue Why can I not play on multiple devices?

Billy-J

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting white noise on all songs

PlanPremiumCountryEnglandDeviceiPhone 14Operating SystemiOS 18.7.1 My Question or IssueGetting white noise on all songs, when playing from phone or airpods. Do not get this with any other app. I am on very high quality and ahve uninstalled and reinst...

Regular

  Plan Premium Country England Device iPhone 14 Operating System iOS 18.7.1   My Question or Issue Getting white noise on all songs, when playing from phone or airpods. Do not ge...

HyperSquid

Regular

1655 Views

9 replies

0 likes

  • 1655 Views
  • 9 replies
  • 0 likes

Superuser Contribution When I open Spotify it mutes other audio streaming

PlanPremiumCountrySwedenDeviceiPhone 13Operating SystemiOS 16.1 My Question or Issue There is an error with the app in iOS.As soon as ypu open the Spotify app it mutes other streaming audio sources. So if I am listening to radio in another app and wa...

Visitor

Plan Premium Country Sweden Device iPhone 13 Operating System iOS 16.1   My Question or Issue   There is an error with the app in iOS. As soon as ypu open the Spotify app it mut...

scwebb93

Casual Listener

29178 Views

87 replies

32 likes

  • 29178 Views
  • 87 replies
  • 32 likes

Superuser Contribution Apple AirPlay showing the wrong album cover

PlanFree/PremiumCountryUnited KingdomDeviceiPhone 16 Pro Max and iPhone 12 Pro MaxOperating SystemiOS 26 and iOS 18 My Question or IssueFor a while now, when I use Apple AirPlay to cast or play my Spotify music on my Sky Glass TV, a lot of the time t...

Regular

Plan Free/Premium Country United Kingdom Device iPhone 16 Pro Max and iPhone 12 Pro Max Operating System iOS 26 and iOS 18   My Question or Issue For a while now, when I use Apple AirP...

MihailY

Moderator

2417 Views

10 replies

0 likes

Apple AirPlay
wrong album cover shown
  • 2417 Views
  • 10 replies
  • 0 likes

Superuser Contribution Iphone - spotify pauses and keeps playing when locking screen on or off

Message:Hello,I’ve recently encountered an issue with the Spotify app on my iPhone. Whenever I lock or unlock the screen while music is playing, the audio briefly pauses for about a second before resuming. This problem only started happening recently...

Casual Listener

Message: Hello, I’ve recently encountered an issue with the Spotify app on my iPhone. Whenever I lock or unlock the screen while music is playing, the audio briefly pauses for about a second before...

AlejaR

Moderator

4822 Views

12 replies

2 likes

  • 4822 Views
  • 12 replies
  • 2 likes

Superuser Contribution Cannot write comments under podcasts

PlanPremiumCountryPolandDeviceiPhone 12 MiniOperating SystemiOS 18.6.2 My Question or IssueUnder a podcasts, there are some comments and I want to comment too, and I got this message that 'this is gonna be my first comment' but I cannot do anything a...

Roadie

  Plan Premium Country Poland Device iPhone 12 Mini Operating System iOS 18.6.2   My Question or Issue Under a podcasts, there are some comments and I want to comment too, and I ...

Novy

Moderator

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Tracking?? ( ! )

Plan Premium*Country - USA Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've never had this happen but when I upgraded my phone and downloaded Spotify for it (it gets 3 devices it can sync with and I onl...

Casual Listener

Plan  Premium* Country - USA   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've never had this happen but when I up...

k4riiii

Visitor

11121 Views

12 replies

0 likes

Account
Premium
  • 11121 Views
  • 12 replies
  • 0 likes

Music stopped playing after the Facebook app is closed

PlanPremium CountryUnited StatesDeviceiPhone 14 Operating SystemIOS 26 My Question or IssueAfter the recent update my music plays while inside the Facebook app but once I close the app my music stops and I am also a premium user

Visitor

Plan Premium  Country United States Device iPhone 14  Operating System IOS 26   My Question or Issue After the recent update my music plays while inside the Facebook app but ...

Billy-J

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify closing itself mid track

Hello! i have this ongoing issue that has effected my listening for the past couple weeks where after a few songs Spotify will close itself halfway into a song, ive tried to clear my cache and nothing seems to work; its been getting worse where it’ll...

Newbie

Hello! i have this ongoing issue that has effected my listening for the past couple weeks where after a few songs Spotify will close itself halfway into a song, ive tried to clear my cache and nothin...

richeljohnn

Casual Listener

673 Views

3 replies

0 likes

  • 673 Views
  • 3 replies
  • 0 likes

Any timeline for Lossless availability in Canada?

PlanPremiumCountryCanadaDeviceiPhone 16 Pro MaxOperating SystemiOS 26.0 My Question or IssueIs there a timeline for the availability of Lossless quality for users in Canada?

Casual Listener

Plan Premium Country Canada Device iPhone 16 Pro Max Operating System iOS 26.0   My Question or Issue Is there a timeline for the availability of Lossless quality for users in Canada?

bobraptors2025

Casual Listener

5112 Views

7 replies

1 likes

canada
iOS
iphone
lossless
  • 5112 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify keeps skipping songs (iphone)

Plan: Premium DuoCountry: USADevice: iPhone SEOperating System: iOS 17.5.1 My Question or IssueSpotify keeps skipping songs mid-way through. If I try to go back to the song, it skips it at the same time as before (making me think this is a software i...

Visitor

Plan: Premium Duo Country: USA Device: iPhone SE Operating System: iOS 17.5.1   My Question or Issue Spotify keeps skipping songs mid-way through. If I try to go back t...

neldebearck

Visitor

5860 Views

13 replies

1 likes

  • 5860 Views
  • 13 replies
  • 1 likes

Superuser Contribution Adding song multiple times to playlist

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add songs multiple times to my playlist as I sort by recent...

Visitor

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add song...

rumijr

Visitor

146584 Views

62 replies

44 likes

  • 146584 Views
  • 62 replies
  • 44 likes

The app says no internet connection - but there is internet

PlanPremiumCountryNorwayDeviceIPhone 16 ProOperating SystemiOS 18.6.2 My Question or IssueMy phone works fine and I have an internet connection (5G) but Spotify is acting like i don't. Only downloaded songs are available. Have tried restarting my pho...

Casual Listener

Plan Premium Country Norway Device IPhone 16 Pro Operating System iOS 18.6.2   My Question or Issue My phone works fine and I have an internet connection (5G) but Spotify is acting lik...

Mariann16

Casual Listener

1431 Views

2 replies

0 likes

  • 1431 Views
  • 2 replies
  • 0 likes

Superuser Contribution Equalizer Settings Reset Themselves

PlanPremiumCountryAustria Device(iPhone 12 mini, iPhone XR, iPad 9. Gen) Operating System(iOS 16) My Question or Issue Dear Spotify Team,I recently came across an error in the iOS Spotify App. If you configure the Equalizer settings, everything is fi...

Regular

Plan Premium Country Austria   Device (iPhone 12 mini, iPhone XR, iPad 9. Gen)   Operating System (iOS 16)   My Question or Issue   Dear Spotify Team, I recentl...

Danked

Visitor

12491 Views

25 replies

1 likes

  • 12491 Views
  • 25 replies
  • 1 likes

Superuser Contribution iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

  We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues.   Common issues: Spotify not playing Can’t hea...

1310 Views

0 replies

0 likes

iOS
  • 1310 Views
  • 0 replies
  • 0 likes