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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243735 Views

27 replies

5 likes

  • 243735 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127627 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308502 Views

62 replies

16 likes

  • 308502 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132596 Views

19 replies

38 likes

  • 132596 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Spotify connect on IOS not showing all Sonos zones

On IOS 14.4 Some Sonos devices are not always visible in Sonos Connect across the home network. Sonos devices are all hardwired and not attached to the same network hubs. Always see all zones in Sonos app on IOS.Windows 10 Spotify app can always see ...

Regular

On IOS 14.4 Some Sonos devices are not always visible in Sonos Connect across the home network. Sonos devices are all hardwired and not attached to the same network hubs. Always see all zones  i...

RichardInce

Regular

90 Views

2 replies

0 likes

  • 90 Views
  • 2 replies
  • 0 likes

Equalizer db range?

PlanPremiumCountryBrazilDeviceiPhone XsOperating SystemiOS 14.3QuestionDoes anyone know what is the max db range of the Spotify equalizer? For example, Deezer has a max db range of 12 db and I'd like to know what it is for Spotify. I'm trying to make...

Casual Listener

Plan Premium Country Brazil Device iPhone Xs Operating System iOS 14.3 Question Does anyone know what is the max db range of the Spotify equalizer? For example, Deezer has a max db range of ...

1206 Views

0 replies

0 likes

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Spotify Issues with CarPlay (Still not resolved)

*Not a duplicate issue*Updated* Required Information:Plan - PremiumCountry - USA, PADevice - Phone XOperating System -iOS 14.4 Carplay Headunit - Sony XAV-AX5000 (Firmware Ver. 1.04)Connection Type - Wired (Apple Lighting Cable to USB) Troubleshootin...

Roadie

*Not a duplicate issue* Updated*   Required Information: Plan - Premium Country - USA, PA Device - Phone X Operating System -iOS 14.4  Carplay Headunit - Sony XAV-AX5...

4239 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Homepage not working as promised

PremiumOperating System(iOS 14) My Question or IssueThis here is what Spotify's new homepage supposed to do: "As you may notice throughout your day, the screen and content change along with your schedule, welcoming you with a “Good morning” and trans...

Regular

Premium Operating System (iOS 14)   My Question or Issue This here is what Spotify's new homepage supposed to do: "As you may notice throughout your day, the screen and content change alo...

Kai89

Regular

1271 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Local Files are not showing or playing

I’ve uploaded my songs into Spotify through local files, and added it to a separate playlist, and I have also downloaded it on both of my devices. but when I do try to play these songs on my phone, it doesn’t show up nor when I try to switch between ...

Casual Listener

I’ve uploaded my songs into Spotify through local files, and added it to a separate playlist, and I have also downloaded it on both of my devices.  but when I do try to play these song...

Eni

Moderator

716 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Sonos Spotify Connect Not Working

PlanPremiumCountryUSADeviceiPhone 12 Max Pro, iPhone 12 MiniOperating SystemiOS 14.3 Spotify will no longer connect to Sonos. The Spotify App shows that the music is playing and its "connected" but it does not work. When the app is only playing on th...

Regular

Plan Premium Country USA Device iPhone 12 Max Pro, iPhone 12 Mini Operating System iOS 14.3   Spotify will no longer connect to Sonos.  The Spotify App shows that the music is play...

CarlosE

Spotify Legend

4438 Views

22 replies

0 likes

iOS
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  • 22 replies
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Superuser Contribution When playing a song, midway through it stops for a split second and then starts again

PlanFamily premiumAustralia DeviceiPhone XS When playing a song, midway through it stops for a split second and then starts again, does it a few times during the song. Any ideas what the issue might be? I have been with Spotify and never had this iss...

Regular

Plan Family premium Australia   Device iPhone XS   When playing a song, midway through it stops for a split second and then starts again, does it a few times during the song.  ...

Novy

Moderator

2371 Views

8 replies

0 likes

Premium for Family
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  • 8 replies
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Superuser Contribution Storage - why is Spotify using so much space?!

This is absolutely absurd, I just discovered that Spotify is using 3.7gb of space on my 16gb iPad mini, leaving me with out of storage messages! The app is only 82.9mb but for some reason is using 3.7gb, fair enough if I'd downloaded any playlists/tu...

Casual Listener

This is absolutely absurd, I just discovered that Spotify is using 3.7gb of space on my 16gb iPad mini, leaving me with out of storage messages! The app is only 82.9mb but for some reason is using 3....

Mihail

Spotify Legend

2184 Views

2 replies

1 likes

memory
memory leak
space
storage
  • 2184 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Crashing

My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute in. i am on an iPhone 8

Regular

My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute ...

CarlosE

Spotify Legend

1682 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Some songs/albums don't play

Plan: Family, Premium, US Device: iPhone 12 ProOperating System: iOS 14.3 My Question or IssueSome songs or albums don't play anymore. I tap on these songs and the app doesn't respond. I can see that these songs are available on Spotify as they are n...

Casual Listener

Plan: Family, Premium, US   Device: iPhone 12 Pro Operating System: iOS 14.3   My Question or Issue Some songs or albums don't play anymore. I tap on these songs and the app...

bijo8585

Casual Listener

592 Views

1 replies

2 likes

  • 592 Views
  • 1 replies
  • 2 likes

Spotify not seeing iTunes songs

Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help

Casual Listener

Hi there,   can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help

MadmanOnWheels

Roadie

675 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Podcast downloads are deleted

PlanPremiumCountryPerú DeviceiPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Premium plan so I downloaded some podcasts. A couple of weeks ago, my downloaded list was empty so I had to download all of m...

Visitor

Plan Premium Country Perú  Device iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have the Premium plan so I downloaded some podca...

Ver

Spotify Legend

2378 Views

3 replies

1 likes

  • 2378 Views
  • 3 replies
  • 1 likes

Superuser Contribution Apple Watch series 5

PlanFreeCountryUSDeviceApple Watch series 5Operating SystemWatch os 7.3 My Question or IssueHi, I’ve heard that Spotify added the ability to stream music on the Apple Watch without the need to also carry a phone. I have a cellular data plan for my wa...

Visitor

Plan Free Country US Device Apple Watch series 5 Operating System Watch os 7.3   My Question or Issue Hi, I’ve heard that Spotify added the ability to stream music on the Apple Watch w...

Mihail

Spotify Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Playlist Will not Sync to Phone

I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the download icons on the computer and the phone. I know there...

Casual Listener

I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the downloa...

Ver

Spotify Legend

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast episodes recommendations...off?

Plan: PremiumCountry: France Device: iPhone 12 miniOperating System: iOS 14.4Spotify version: 8.5.96.967 IssueHello team, as per the screenshots attached to this case, I feel like the "new episodes" recommendation on the home page is off. This is par...

Composer

Plan: Premium Country: France   Device: iPhone 12 mini Operating System: iOS 14.4 Spotify version: 8.5.96.967   Issue Hello team, as per the screenshots attached to t...

Mihail

Spotify Legend

1851 Views

5 replies

0 likes

  • 1851 Views
  • 5 replies
  • 0 likes

Superuser Contribution Album covers

I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it changes into another album cover.Is it something you ...

Casual Listener

I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it ch...

Ver

Spotify Legend

1051 Views

4 replies

0 likes

  • 1051 Views
  • 4 replies
  • 0 likes

Superuser Contribution I-watch cellular streaming

PlanPremiumCountryUKDeviceI-phone XR, Apple Watch SEOperating SystemIOS 14.3 Watch 7.3 Spotify version8.5.96.967 My Question or IssueWhen I try to use use the cellular function on my watch to stream music and try to select my watch as the device, all...

Casual Listener

Plan Premium Country UK Device I-phone XR,  Apple Watch SE Operating System IOS 14.3 Watch 7.3   Spotify version 8.5.96.967   My Question or Issue When I try to use use th...

Alex

Spotify Legend

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio feature missing on iOS

PlanFreeCountryIndonesiaDeviceiPhone Xs MaxOperating SystemiOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!

Visitor

Plan Free Country Indonesia Device iPhone Xs Max Operating System iOS 14.3   Can’t find radio feature, screenshots are in the attachment. Help!  

Alex

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session ending when switching from iPhone to Mac

Plan: PremiumCountry: UsaDevice: iPhone 11, MacBook Pro 13inch 2018 My Issue:I have been using the group session feature quite often these days and its been fun. However, every time I switch the audio from My iPhone to my Mac, the session just ends.

Visitor

Plan: Premium Country: Usa Device: iPhone 11, MacBook Pro 13inch 2018   My Issue: I have been using the group session feature quite often these days and its been fun. However...

Mihail

Spotify Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify personalized profile is messed up

Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during tabletop gaming with friends. I also have a 2 year old daughter w...

Casual Listener

Hi,   My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during table...

Mihail

Spotify Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes