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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244330 Views

27 replies

5 likes

  • 244330 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128595 Views

119 replies

13 likes

Other
  • 128595 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3145 Views

0 replies

0 likes

iOS
  • 3145 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308798 Views

62 replies

16 likes

  • 308798 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132808 Views

19 replies

38 likes

  • 132808 Views
  • 19 replies
  • 38 likes

Solved!! Someone put the wrong profile picture on Young Thugs profile. Can we please confirm this is right

PlanFreeCountryBritish ColumbiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free Country British Columbia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Local Files

PlanPremiumCountryEngland DeviceiPhone 7Operating SystemiOS My Question or IssueI have downloaded local files on to my laptop then synced with my phone, iphone 7, and the added songs wouldnt appear like usual i tried restarting the app and uninstalli...

Newbie

Plan Premium Country England   Device iPhone 7 Operating System iOS   My Question or Issue I have downloaded local files on to my laptop then synced with my phone, iphone 7, and ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Solved!! Autoplay is not working

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it finish to play a new one. It just ends. It actually ...

Casual Listener

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it f...

dante_v

Casual Listener

1917 Views

3 replies

0 likes

  • 1917 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advertisement on my home tab (despite having premium)

PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and heavy rotantion sections. I've (hopefully) attached a screenshot to this p...

Casual Listener

Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3)   On my home tab of the Spotify app, there appears to be an advertisement between my recently played and ...

iknowthatfeel88

Casual Listener

950 Views

4 replies

0 likes

  • 950 Views
  • 4 replies
  • 0 likes

Superuser Contribution Crashing when I lock my phone

PlanFreeCountryUSADeviceiphone 7Operating SystemiOS (Whatever the new version is) My Question or IssueWhen I lock my phone the music will play in the background for about a minute and then the app will crash. Music plays fine when i have my phone on....

Newbie

  Plan Free Country USA Device iphone 7 Operating System iOS (Whatever the new version is)   My Question or Issue When I lock my phone the music will play in the background for a...

Ivan

Spotify Legend

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution Viewing contributing artists

Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and then view their individual pages, by tapping on the 3 dots on the right side of the song. That f...

Casual Listener

Plan  Premium   U.S.  iPhone 7+, iOS 13   My Question or Issue:  There used to be a feature that allowed you to view all artists that contributed on a song, and t...

mpsjazz

Visitor

2113 Views

4 replies

1 likes

  • 2113 Views
  • 4 replies
  • 1 likes

Solved!! Empty space in folders between Create Playlist and first playlist

PlanFamily PremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueThere is a bug causing a blank space to appear in my folders between the Create Playlist button at the top and the first playlist in the folder. Deleting...

Visitor

Plan Family Premium Country Sweden Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue There is a bug causing a blank space to appear in my folders between the Crea...

kxra

Music Fan

2259 Views

4 replies

1 likes

Bug iOS
folder
  • 2259 Views
  • 4 replies
  • 1 likes

Unable to log into Spotify on my iPhone app

PlanStudent PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13.3.1 My Question or IssueI changed my premium account from the family plan to the student plan. I was approved and i am able to play music from my laptop spotify application. However, w...

Visitor

Plan Student Premium Country USA Device iPhone 7 Operating System iOS 13.3.1   My Question or Issue I changed my premium account from the family plan to the student plan. I was approve...

GrifGrif

Songwriter

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Login/downloads issue

PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...

Visitor

Plan Premium (family) Country USA  Device iPhone 11 Operating System iOS 14 public beta 5   My Question or Issue I was having trouble getting by downloads to play (I tried going i...

Billy-J

Spotify Star

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Can’t download Spotify From App Store

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 13 My Question or Issuespotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t do anything the cloud arrow vector turns into a grey circle then reforms and...

Visitor

Plan Premium Country Australia Device iPhone 7 Operating System iOS 13   My Question or Issue spotify was recently uninstalled on my phone and when i tried to reinstall the app didn’t ...

Billy-J

Spotify Star

1458 Views

1 replies

0 likes

  • 1458 Views
  • 1 replies
  • 0 likes

I can’t see an artists songs or the songs on an artists album

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI used to be able to go to an artists profile and see their songs and their albums songs. For the past few weeks I haven’t been able to do it anymore and even tried ...

Visitor

Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue I used to be able to go to an artists profile and see their songs and their albums songs....

Billy-J

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Only right speaker working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys, When I run spotify, I can hear it only on the right speaker, be it the car bluetoot...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey guy...

MichaelJerzak

Composer

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Match Local Files to Spotify

PremiumUnited States/// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far I'm only able to add local files to the desktop app, but when I...

Regular

Premium United States ///   I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far...

BoscoDomingo

Casual Listener

3664 Views

2 replies

0 likes

  • 3664 Views
  • 2 replies
  • 0 likes

Superuser Contribution I accidentally hid a song from my liked songs, now I can’t unhide it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe song was Maze of Memories by Stray Kids, one of my favourite songs. I’d really like to be...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The son...

Mihail

Spotify Legend

14945 Views

11 replies

4 likes

  • 14945 Views
  • 11 replies
  • 4 likes

Superuser Contribution Playlist order changes when offline

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it...

Casual Listener

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's ...

Ver

Spotify Legend

2613 Views

10 replies

1 likes

  • 2613 Views
  • 10 replies
  • 1 likes

Superuser Contribution WhatsApp audios and Siri issues.

PlanPremiumCountryArgentina DeviceiPhone XSOperating SystemiOS 12.4 My Question or IssueRandomly, you cannot record/play a voice message in WhatsApp even if you're not playing any music. When you try to record a message, it cancels out. When you try ...

Casual Listener

Plan Premium Country Argentina   Device iPhone XS Operating System iOS 12.4   My Question or Issue Randomly, you cannot record/play a voice message in WhatsApp even if you're n...

Mihail

Spotify Legend

1658 Views

4 replies

0 likes

  • 1658 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Some music won’t play offline

PlanPremiumCountryGermanyDeviceiPhone 7Operating System(iOS 12.3.1 My Question or IssueI have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “K...

Casual Listener

  Plan Premium Country Germany Device iPhone 7 Operating System (iOS 12.3.1   My Question or Issue I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, o...

Ver

Spotify Legend

3692 Views

6 replies

0 likes

  • 3692 Views
  • 6 replies
  • 0 likes

Apple Watch App

Hi there,I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I run. For some reason, the Spotify app does not allow me...

Newbie

Hi there, I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I ru...

Billy-J

Spotify Star

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Friend Activity for Mobile

Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.

Visitor

Why can there not be a friend activity for mobile phones?  There should be a chance that people can see what their friends/followers are listening to. 

Billy-J

Spotify Star

1057 Views

1 replies

0 likes

Friend Activity
Mobile
mobile friend activity
  • 1057 Views
  • 1 replies
  • 0 likes