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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244350 Views

27 replies

5 likes

  • 244350 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128616 Views

119 replies

13 likes

Other
  • 128616 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3145 Views

0 replies

0 likes

iOS
  • 3145 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308814 Views

62 replies

16 likes

  • 308814 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132820 Views

19 replies

38 likes

  • 132820 Views
  • 19 replies
  • 38 likes

Solved!! Can’t play any song unless I have added it to a playlist

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueWhen I press on any song that has not been previously added to one of my playlists, it simply will not play. If I was playing a song from a playlist before pressing...

Visitor

Plan Premium Country Sweden Device iPhone XR Operating System iOS 13.6.1   My Question or Issue When I press on any song that has not been previously added to one of my playlists, it s...

MichaelJerzak

Composer

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture de titre à la suite et file d'attente problème

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file d'attentte" ce qui est très dérengeant. Je ne peux...

Newbie

Bonjour, quand je lance par exemple la lecture d'un titre dans une playlist et que je veux écouter celui d'après (même beug si je suis en aléatoire), le morceau qui suit si je passe et un de ma "file...

Alex

Spotify Legend

8932 Views

6 replies

3 likes

  • 8932 Views
  • 6 replies
  • 3 likes

My music won’t play without wifi connection

PlanPremiumCountryRussiaDevice(iPhone XR)Operating System(iOS 13.5.1) My Question or IssueI tried to play my music with my 4G connection on but it didn't work. I have checked that I allow my phone to use 4G for Spotify and set my music quality in the...

Casual Listener

Plan Premium Country Russia Device (iPhone XR) Operating System (iOS 13.5.1)   My Question or Issue I tried to play my music with my 4G connection on but it didn't work. I have checked...

Billy-J

Spotify Star

1857 Views

3 replies

0 likes

  • 1857 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Actually Helpful Links and approach to Customer Feedback

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god that was cluttered and a painful experience in itsel...

Visitor

So I have spent the most of the last hour trying to troubleshoot my app not working on IOS, tried looking for outtages on google, nothing came up. Tried to look for "help" via the help link, my god t...

Elena

Moderator

541 Views

1 replies

0 likes

iOS
  • 541 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queued songs are not showing in queue list.

PlanPremiumDeviceiPhone 6siPad Air 2Operating SystemiOS 12.1Spotify Version 8.4.77 On the upper image there should be two songs in the queue but only one of them can be seen, and on the other image, if there is only one song in the queue it can’t be ...

Casual Listener

Plan Premium Device iPhone 6s iPad Air 2 Operating System iOS 12.1 Spotify Version 8.4.77   On the upper image there should be two songs in the queue but only one of them can be seen,...

Elena

Moderator

4511 Views

4 replies

0 likes

  • 4511 Views
  • 4 replies
  • 0 likes

LOST ALL LIKED SONGS

Hello, Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do? thank you

Casual Listener

Hello,   Im an iPhone user operating on iOS 11. My ‘liked songs’ folder is missing all of a sudden. Perhaps I’m not familiar with the latest update. What can I do?   thank you  

Mauler74

Visitor

14671 Views

6 replies

3 likes

  • 14671 Views
  • 6 replies
  • 3 likes

Lyrics

PlanPremiumCountryMexicoDeviceiPhone 11Operating System13.6 VersionMy Question or IssueI am not able to see the lyrics of the songs. I know that not all the songs have the option but really I don't have the option to see that. My friends and I were t...

Casual Listener

Plan Premium Country Mexico Device iPhone 11 Operating System 13.6 Version My Question or Issue I am not able to see the lyrics of the songs. I know that not all the songs have the option bu...

Billy-J

Spotify Star

1704 Views

5 replies

0 likes

  • 1704 Views
  • 5 replies
  • 0 likes

I've tried everything and can't get my local files to play on my iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemWindows 10 My Question or IssueI've been trying for well over an hour and absolutely CANNOT get my local files to transfer on my iphone. I've tried a clean reinstall of the app, I've tried turning W...

Visitor

Plan Premium Country USA Device iPhone 7+ Operating System Windows 10   My Question or Issue I've been trying for well over an hour and absolutely CANNOT get my local files to transfer...

577 Views

0 replies

0 likes

iphone
local files
Premium
Windows
  • 577 Views
  • 0 replies
  • 0 likes

Shuffle isn’t disconcerting

My Problem: I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a minus to hide that song. There is no shuffle on or off modus s...

Casual Listener

My Problem:   I looked up for many tutorials how to turn the shuffle off but there is no button on my screen. Whenever I touch on the display there is at the left a heart and at the right a mi...

LittleSilvie

Casual Listener

866 Views

4 replies

0 likes

Shuffle problem
  • 866 Views
  • 4 replies
  • 0 likes

Background Color in Player Doesn't Load

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 13.6.1 My Question or IssueWhen playing a song, sometimes the background color in the player, which is supposed to mirror a color from the album's cover art, doesn't load. This doesn't...

Casual Listener

Plan Premium Country United States Device iPhone XS Operating System iOS 13.6.1   My Question or Issue When playing a song, sometimes the background color in the player, which is suppo...

Loxer

Community Legend

2946 Views

3 replies

0 likes

  • 2946 Views
  • 3 replies
  • 0 likes

Superuser Contribution The queue is still broken and the app crashes a lot

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueThe queue is still broken and the app crashes a lot.

Music Fan

  Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6   My Question or Issue The queue is still broken and the app crashes a lot. 

Allove79

Music Fan

1040 Views

2 replies

0 likes

  • 1040 Views
  • 2 replies
  • 0 likes

Spotify keeps playing Dutch music

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and frankly prefer to listen to music in my own language,...

Visitor

For the past year Spofity has kept adding Dutch music to my play list, either for songs that it plays after one of my albums has finished, or mixed in as part of my Daily Mixes. I'm not Dutch, and fr...

Loxer

Community Legend

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Home screen not loading on iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load m...

Newbie

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue I’m having an issue where when I open my app it gives me a “something went wrong - try again”...

Loxer

Community Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Social Group Sessions

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 13.6 My Question or IssueI have a friend who is attempting to invite me to a group session and every time I click on the link it opens the Spotify website in the browser with absolutely no info...

Newbie

Plan Premium Country USA   Device iPhone XR Operating System iOS 13.6   My Question or Issue I have a friend who is attempting to invite me to a group session and every time I cl...

Loxer

Community Legend

1009 Views

1 replies

0 likes

Group Sessions
  • 1009 Views
  • 1 replies
  • 0 likes

Local file downloads removed

PlanPremiumCountry DeviceiPadOperating SystemiOS 13 My Question or IssueMy downloads of my synced local files keep going missing. I have no problems downloading the synced files from the desktop to the iPad, and I am able to play those downloads. But...

Visitor

Plan Premium Country   Device iPad Operating System iOS 13   My Question or Issue My downloads of my synced local files keep going missing. I have no problems downloading the sync...

Loxer

Community Legend

750 Views

1 replies

0 likes

downloads
local file sync
local files
Local files for Spotify Mobile
Local files not downloading
  • 750 Views
  • 1 replies
  • 0 likes

Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

2020 iPad Pro iPadOS 13.6.1, Spotify Premium I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password ma...

Regular

2020 iPad Pro iPadOS 13.6.1, Spotify Premium   I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ er...

Loxer

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

I cant find any podcasts inside the app

planPremiumCountryegyptDeviceIphone xrOperating SystemIos My Question or IssueI cant find any podcasts inside the app

Visitor

plan Premium Country egypt Device Iphone xr Operating System Ios   My Question or Issue I cant find any podcasts inside the app

Billy-J

Spotify Star

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Can’t find my liked songs

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...

Visitor

Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...

Billy-J

Spotify Star

853 Views

1 replies

1 likes

  • 853 Views
  • 1 replies
  • 1 likes

Superuser Contribution Daily Mixes Not showing.

PlanPremiumCountryIndiaDevice(iPhone, Desktop)Operating System(iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tried reinstalling and everything, still the problem persists. It's been three days no...

Casual Listener

Plan Premium Country India Device (iPhone, Desktop) Operating System (iOS 10, Windows)   My Question or Issue:   I can't see my "Daily Mixes". It has magically disappeared. I tri...

n2a43a0hqigqxhp

Casual Listener

2200 Views

5 replies

0 likes

  • 2200 Views
  • 5 replies
  • 0 likes

Cannot add song to playlist IOS

Plan PremiumPremiumCountry Canada DeviceIphone XR/Ipad prIOS 13.6.1Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking for.... Anybody had this and knows how to fix it? I deleted the spotify app, ...

Regular

Plan Premium Premium Country Canada   Device Iphone XR/Ipad pr IOS 13.6.1 Hello,  when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking f...

Nico

Community Legend

1331 Views

3 replies

0 likes

missing play list
  • 1331 Views
  • 3 replies
  • 0 likes