Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234324 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115876 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
444650 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304540 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 14 Pro MaxOperating SystemiOS 18.6.1My Question or IssueI have a music list with Smart Shuffle on. At the bottom where it shows reccomendations it says "Go Online"I have signed out, uninstalled app signed back in, ve...
Plan Premium Country USA Device iPhone 14 Pro Max Operating System iOS 18.6.1 My Question or Issue I have a music list with Smart Shuffle on. At the bottom where it shows reccomendatio...
Spotify Star
1287 Views
1 replies
0 likes
PlanFreeCountryNigeriaDevice(iPhone 13 pro max, iPad Pro 4th gen)Operating System(iOS 17.5.1) My Question or IssueI can’t watch the video on a podcast despite turning off the stream audio only and reinstalling my spotifyi just recently downloaded and...
Plan Free Country Nigeria Device (iPhone 13 pro max, iPad Pro 4th gen) Operating System (iOS 17.5.1) My Question or Issue I can’t watch the video on a podcast despite turning off the...
Visitor
1543 Views
2 replies
0 likes
i used to be able to change the volume through the settings in the app, there were three levels; low, normal/medium, and high. now i can’t find it anymore, it was very nice being able to have precise volume control with the apps volume and my phones ...
i used to be able to change the volume through the settings in the app, there were three levels; low, normal/medium, and high. now i can’t find it anymore, it was very nice being able to have precise...
Newbie
29635 Views
13 replies
2 likes
PlanPremiumCountryUKDevice(iPhone 16 pro, Apple Watch series 10Operating System(iOS 18.6.2 My Question or IssueYesterday my Spotify icon disappeared from the face of my Apple Watch for no apparent reason I updated the software on my phone turned my w...
Plan Premium Country UK Device (iPhone 16 pro, Apple Watch series 10 Operating System (iOS 18.6.2 My Question or Issue Yesterday my Spotify icon disappeared from the face of my Apple...
Moderator
5005 Views
3 replies
0 likes
PlanPremiumCountryGermany Operating System(newest versions at time of writing for OSes and Spotify App) My Question or IssueSiri on the Apple Watch to play a Song on Spotify no longer works on the watch after the latest OS-Updates (to 17.1.1 and 10.1...
Plan Premium Country Germany Operating System (newest versions at time of writing for OSes and Spotify App) My Question or Issue Siri on the Apple Watch to play a Song ...
Regular
15696 Views
43 replies
7 likes
hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema
hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema
Visitor
11772 Views
4 replies
1 likes
PlanPremiumCountrySaint Vincent and the GrenadinesDeviceiPhone 11 and Macbook Pro 2015Operating SystemLatest for both My Question or IssueThe music keeps cutting off, sometimes it takes longer sometimes quicker, as though someone else is using the ac...
Plan Premium Country Saint Vincent and the Grenadines Device iPhone 11 and Macbook Pro 2015 Operating System Latest for both My Question or Issue The music keeps cutting off, sometim...
Newbie
3795 Views
3 replies
0 likes
Hello,For 3 days now I can no longer play Spotify music via Volumio with the Spotify Plugin. All software is up-to-date. Playing via the Spotify app does not work either. The device is also not displayed in the Spotify app and Spotify says that local...
Hello, For 3 days now I can no longer play Spotify music via Volumio with the Spotify Plugin. All software is up-to-date. Playing via the Spotify app does not work either. The device is also not dis...
Visitor
23830 Views
25 replies
6 likes
PlanPremiumCountryUSA DeviceApple Watch Series 7 (GOS and cellular)Operating System11.6.1 My Question or Issue
Plan Premium Country USA Device Apple Watch Series 7 (GOS and cellular) Operating System 11.6.1 My Question or Issue
Moderator
1130 Views
1 replies
0 likes
When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....
When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Sp...
Visitor
2116 Views
5 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 15 Beta My Question or IssueSince March of this year, the pitch would shift on music when my phone was turned on or off. This past week it’s gotten to a point where this wasn’t a rare occurrence ...
Plan Premium Country US Device iPhone 11 Operating System iOS 15 Beta My Question or Issue Since March of this year, the pitch would shift on music when my phone was turned on or off...
Visitor
26083 Views
16 replies
1 likes
Got removed from my playlist
Got removed from my playlist
Visitor
1469 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceIphone/windows laptopMy Question or IssueSpotify runs extremely slow on both windows and IOs for me, making me think its some kind of account issue. What I have tried;Clearing CacheNo effectClean reinstallWill fix temporaril...
Plan Premium Country US Device Iphone/windows laptop My Question or Issue Spotify runs extremely slow on both windows and IOs for me, making me think its some kind of account issue. What I hav...
Moderator
1129 Views
1 replies
0 likes
Whenever I ask my google nest to play a certain song or shuffle a playlist it tells me it cant because i don't have premium, but i do. even in the connections page on the google home app it says my premium subscription is connected and active. I went...
Whenever I ask my google nest to play a certain song or shuffle a playlist it tells me it cant because i don't have premium, but i do. even in the connections page on the google home app it says my p...
Spotify Star
806 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiPhone XS Max/ Macbook air My Question or IssueI added a couple of songs to my waiting list recently, but after i listend the songs, the songs come back in the waiting list everytime i open spotify, its very annoing...
Plan Premium Country Netherlands Device iPhone XS Max/ Macbook air My Question or Issue I added a couple of songs to my waiting list recently, but after i listend the songs, th...
Visitor
652 Views
1 replies
0 likes
PlanFreeCountryAmericaDeviceiPhone 8Operating SystemiOS 11 My Question or IssueWhen I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often not getting a full thirty minutes. At first I thought I was just thinking it...
Plan Free Country America Device iPhone 8 Operating System iOS 11 My Question or Issue When I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often ...
Visitor
20702 Views
30 replies
23 likes
PlanPremium - familyCountryAustria (Provider drei)DeviceiPhone XOperating SystemiOS 13.1.3 My Question or IssueHello, I'm facing troubles with spotify for a week now. When I'm on a WiFi everything works fine, but the moment I'm using my mobile data, ...
Plan Premium - family Country Austria (Provider drei) Device iPhone X Operating System iOS 13.1.3 My Question or Issue Hello, I'm facing troubles with spotify for a week now. When I'...
Newbie
43384 Views
26 replies
8 likes
Please add back the Recent song history list in the queue section of the app on iOS- vital feature, it shouldn’t have been removed. Spotify removed it with the introduction of the new queue UI. Premium, iOS 18.6, iPhone 16, Spotify 9.0.66.
Please add back the Recent song history list in the queue section of the app on iOS- vital feature, it shouldn’t have been removed. Spotify removed it with the introduction of the new queue UI. Premi...
Spotify Star
489 Views
1 replies
0 likes
PLEASE can you create a DEFAULT sort order for podcasts? Just like ABOUT EVERYONE I need to…1/ Select “sort”2/ Select “unplayed”3/ Select “sort” AGAIN4/ Select “Order: Oldest to Newest”5/ Select the episode at the top …FOR EVERY **bleep** PODCAST!!! ...
PLEASE can you create a DEFAULT sort order for podcasts? Just like ABOUT EVERYONE I need to… 1/ Select “sort” 2/ Select “unplayed” 3/ Select “sort” AGAIN 4/ Select “Order: Oldest to Newest” 5/ S...
Newbie
32261 Views
20 replies
38 likes
PlanPremiumiPad latest version 17+ My Question or IssueSince I updated my iPad to the latest software I can’t connect anymore to Spotify.i offloaded deleted and reinstalled the app three times, always switching the iPad off in between.tried everythin...
Plan Premium iPad latest version 17+ My Question or Issue Since I updated my iPad to the latest software I can’t connect anymore to Spotify. i offloaded deleted and reinstalled t...
Visitor
1142 Views
4 replies
0 likes
