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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37393 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103050 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299292 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126088 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Ability to Download to Apple Watch Missing

PlanBasic FamilyCountryUSADeviceiPhone 14, Apple Watch SE (1st Gen)Operating SystemLatest for both devices My Question or IssueWithin the past week or two, the "Download to Apple Watch" link disappeared from my iPhone Spotify app. The Spotify Basic F...

Music Fan

Plan Basic Family Country USA Device iPhone 14, Apple Watch SE (1st Gen) Operating System Latest for both devices   My Question or Issue Within the past week or two, the "Download to A...

KeithAbb0tt

Music Fan

12631 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

My app doesn’t show the “Playing now” window.

Ik kan in het venster niet meer doorspoelen, terugspoelen, of een nummer opnieuw afspelen.

Visitor

Ik kan in het venster niet meer doorspoelen, terugspoelen, of een nummer opnieuw afspelen.

Amay

Spotify Star

563 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Keeps pausing with pop ups and screen freezing

Tried clearing my caches but, there’s a pop up of offline Spotify that keeps popping up. And haven’t been able to do that. I just want to listen to music in peace

Casual Listener

Tried clearing my caches but, there’s a pop up of offline Spotify that keeps popping up. And haven’t been able to do that. I just want to listen to music in peace 😞

Dessi

Moderator

602 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Impossible to remove my EX from log in my account

My account is somehow opening on my ex iphone using face ID, after I change my password and disconnect all devices frim my account. She simple opens the app and the face id scans and open my spotify.

Casual Listener

My account is somehow opening on my ex iphone using face ID, after I change my password and disconnect all devices frim my account. She simple opens the app and the face id scans and open my spotif...

Sjdevereaux

Visitor

836 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution When I listen on iphone, and I press next, it changes on my ipad too...

PlanPremium duoCountrySouth Africa DeviceIphone and Ipad My Question or IssueI am on premium duo, so I was hoping that both my devices could listen to musica separately. However it seems the devices are both linked, so when I change songs on Iphone t...

Newbie

  Plan Premium duo Country South Africa   Device Iphone and Ipad   My Question or Issue I am on premium duo, so I was hoping that both my devices could listen to musica separ...

Susan_GP

Moderator

490 Views

1 replies

0 likes

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Superuser Contribution Tried everything - nothing helps

Suddenly my spotify on iphone stopped playing music. When going to listen to liked songs - and they are on shuffle because im free user - says “youve discovered premium feature” wth? Pressing on any other suggested playlist - doesnt even try playing ...

Visitor

Suddenly my spotify on iphone stopped playing music. When going to listen to liked songs - and they are on shuffle because im free user - says “youve discovered premium feature” wth? Pressing on any ...

Not applicable

715 Views

3 replies

0 likes

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Solved!! Spotify needs to be opened to download music?

I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle. This takes a lot of time because im about to download like 2k songs. I never had that problem with other devices. Any ideas?

Regular

I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle.    This takes a lot of time because im about to download like 2k...

DawnZieme

Casual Listener

87688 Views

10 replies

0 likes

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Doesn’t resume from last played song

PlanPremiumCountryUSADeviceiPhone SEOperating SystemIos 17.6.1 My Question or IssueIf I stop Spotify for a bit and then reopen the app, it doesn’t pick back up from the song I left off on. It briefly shows the progress bar from the song that was play...

Casual Listener

Plan Premium Country USA Device iPhone SE Operating System Ios 17.6.1   My Question or Issue If I stop Spotify for a bit and then reopen the app, it doesn’t pick back up from the song ...

Billy-J

Spotify Star

834 Views

3 replies

0 likes

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Superuser Contribution Unable to download local files on Spotify since I got a new phone

PlanPremiumDeviceiPhone 16Operating SystemiOS 18 My Question or IssueHello, since I have received a new phone a few months ago, I was unable to download my new playlists completely. On my app, they would only download songs available on Spotify, any ...

Regular

Plan Premium Device iPhone 16 Operating System iOS 18   My Question or Issue Hello, since I have received a new phone a few months ago, I was unable to download my new playlists complete...

housecreeper11

Newbie

8080 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Relocated unlike button too close to like

Do others have the unlike button right next to the like? I really hope I'm in an A/B test, as this is terrible! I've already hit unlike accidentally a couple of times. PlanPremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10...

Casual Listener

Do others have the unlike button right next to the like?   I really hope I'm in an A/B test, as this is terrible! I've already hit unlike accidentally a couple of times.   Plan Premium...

AlejaR

Moderator

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Issue with Spotify Free Playback on iPhone SE (2nd Gen)

Hello,I’m experiencing an issue with Spotify Free on my iPhone SE (2nd generation) running iOS 18.5. Unlike my dad’s iPhone 13 and iPad (both using the same Spotify Free account), my iPhone SE does not allow me to play liked songs on demand and inste...

Casual Listener

Hello, I’m experiencing an issue with Spotify Free on my iPhone SE (2nd generation) running iOS 18.5. Unlike my dad’s iPhone 13 and iPad (both using the same Spotify Free account), my iPhone SE do...

Saif28

Casual Listener

935 Views

2 replies

0 likes

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Superuser Contribution My playlist has not been working it’s been showing the song titles

Hello! I’m new to Spotify and something has been going on lately. Instead of having the image and title it only has the titles of my songs on my playlist. It’s been really annoying please help me!

Newbie

Hello! I’m new to Spotify and something has been going on lately. Instead  of having the image and title it only has the titles of my songs on my playlist. It’s been really annoying please help ...

Mia00

Visitor

22090 Views

39 replies

8 likes

  • 22090 Views
  • 39 replies
  • 8 likes

Superuser Contribution Spotify not accepting .wav files

I've tried multiple times to transfer .wav files into my local files, but they never show up even though they are a supported option. I haven't had this issue with flac or mp3.

Casual Listener

I've tried multiple times to transfer .wav files into my local files, but they never show up even though they are a supported option. I haven't had this issue with flac or mp3.

Yordan

Moderator

3529 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify opens in mobile mode in safari on Vision Pro

I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile player" mode that doesnt let me access my library....

Casual Listener

I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile...

Personised

Newbie

2240 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MihailY

Moderator

446 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Cannot listen audiobooks on my phone even though I am a premium manager.

I am a premium plan manager. I've added an audiobook to my library in the Spotify app on my laptop. I can listen to it on my laptop, but I cannot listen to it or download it on my iPhone. I have the full 15 hours of listening time left. What am I doi...

Regular

I am a premium plan manager. I've added an audiobook to my library in the Spotify app on my laptop. I can listen to it on my laptop, but I cannot listen to it or download it on my iPhone. I have the ...

Not applicable

5012 Views

16 replies

0 likes

Audiobooks
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  • 16 replies
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Random song showing repeatedly in Recents

On the iOS app, there's a random song that keeps showing has having played after other tracks, as if I put it on repeatedly after each other track. It's super strange. I haven't even added this song to my library, so no idea where it came from.

Newbie

On the iOS app, there's a random song that keeps showing has having played after other tracks, as if I put it on repeatedly after each other track. It's super strange. I haven't even added this song ...

CryticalAce

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline sync local files to iphone

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueHi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other as devices ready to sync but when I download the playlist on my laptop ...

Visitor

Plan Premium Country USA Device iPhone 11   My Question or Issue Hi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other...

lovk1y

Visitor

20201 Views

8 replies

0 likes

  • 20201 Views
  • 8 replies
  • 0 likes

Eat this playlist

PlanPremiumCountryFranceDeviceiphone 12 pro max Operating SystemiOS 18.5 My Question or IssueI can’t play Eat this playlist

Visitor

  Plan Premium Country France Device iphone 12 pro max  Operating System iOS 18.5   My Question or Issue I can’t play Eat this playlist 

MateusM

Spotify Star

2885 Views

1 replies

0 likes

  • 2885 Views
  • 1 replies
  • 0 likes