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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244924 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129471 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3206 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309188 Views

62 replies

16 likes

  • 309188 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133034 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Spotify no descarga

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones descargadas y otras no. Tengo suficiente espacio para s...

Regular

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones desc...

Ivan

Spotify Legend

2176 Views

3 replies

0 likes

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  • 3 replies
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iOS Playing next song when connected to car does not work

PlanPremiumCountryPoland DeviceiPhone XSOperating SystemiOS 13.3.1 My Question or IssueWhen I have my phone connected to car via lighting cable moving to next song using car button does not work.It worked well few weeks ago.I click on next song on ca...

Visitor

Plan Premium Country Poland   Device iPhone XS Operating System iOS 13.3.1   My Question or Issue When I have my phone connected to car via lighting cable moving to next song usi...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
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Unable to filter / sort playlist in Carplay

PlanPremiumCountryUKDevice(iPhone 11 Pro Max, Apple Carplay)Operating System(iOS 13.3) My Question or IssueWhen I'm using carplay, I click on to my playlists and I normally like to filter by recently added, I don't have the option to do this on carpl...

Casual Listener

Plan Premium Country UK Device (iPhone 11 Pro Max, Apple Carplay) Operating System (iOS 13.3)   My Question or Issue When I'm using carplay, I click on to my playlists and I normally l...

663 Views

0 replies

0 likes

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Issue changing / skipping track in VW Composition Media System

Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car. You have to use the spoitfy interface on the phone to start playing...

Music Fan

Anyone else having this issue?   iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo).   Music plays fine through audio system of car...

sing4joy31

Newbie

7711 Views

3 replies

2 likes

  • 7711 Views
  • 3 replies
  • 2 likes

Waiting for download

 Plan premiumCountry Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playlist have like 40 song and i have mkre than 2 gb free and my internet is fast usually 10 mgb/s and whe...

Casual Listener

  Plan premium Country Turkey   Device iPhone 7    Operating System ios    My Question or Issue  My Spotify don't let me download any music i have a small playl...

Bdady

Casual Listener

975 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Notifications don‘t work

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advance!

Casual Listener

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this?   Thanks in advanc...

Katerina

Spotify Legend

9363 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Can't play from Apple Watch 3 when iPhone is switched off

PlanPremiumCountryUK Device(iPhone 7 Plus, Apple Watch Series 3)Operating System(iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify into a connected device from my Apple Watch when the iPhone is off. I have deleted apps on...

Casual Listener

Plan Premium Country UK   Device (iPhone 7 Plus, Apple Watch Series 3) Operating System (iOS 13.3, watchOS 6.1.2)both latest   My Question or Issue   I cannot play Spotify ...

loveglass

Casual Listener

1748 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Radio from Playlist needs improvement!

PlanPremiumCountryUSMy Question or IssueI have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their music and discover like artists - and NONE of the artists or son...

Casual Listener

Plan Premium Country US My Question or Issue I have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their mus...

654 Views

0 replies

1 likes

playlist radio
Playlist Radio song variation
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Si cambio mi teléfono pierdo mis canciones y playlists descargadas?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Brunelicia

Community Legend

1080 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

AirPods pro Problem

PlanFree/PremiumCountry Device(iPhone 11, new AirPods pro with newest firmware Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnnoying shift to high volume when going from Spotify playing music to Siri. Normal volume in S...

Casual Listener

Plan Free/Premium Country   Device (iPhone 11, new AirPods pro with newest firmware  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Anno...

Silkysuzi

Visitor

5373 Views

7 replies

7 likes

  • 5373 Views
  • 7 replies
  • 7 likes

Superuser Contribution Cannot get local files to download onto iphone

I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the arow symbol doesn't go away from my local files but...

Casual Listener

I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the ...

Ivan

Spotify Legend

2046 Views

7 replies

2 likes

  • 2046 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Sporify starts playing a song when i shut off my phone

PlanPremiumCountry DeviceiPhone xOperating SystemiOS 12 My Question or IssueWhen i have Spotify open on my phone and turn the phone off, IT starts playing a song.

Casual Listener

  Plan Premium Country   Device iPhone x Operating System iOS 12   My Question or Issue When i have Spotify open on my phone and turn the phone off, IT starts playing a song.

Ivan

Spotify Legend

6933 Views

6 replies

3 likes

  • 6933 Views
  • 6 replies
  • 3 likes

Can no longer use Spotify in the car due to skipping issue

Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and the next and the next and can't be stopped. The onl...

Casual Listener

Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and ...

Cottonbean

Casual Listener

1439 Views

1 replies

0 likes

Car
iphone
skipping
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  • 1 replies
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Solved!! Playlist incomplete on Ford Sync

Plan Premium FamilyCountry ItalyDeviceIphone 7Operating SystemOS 13.3.1SYNC version3.3 Hi! I created a playlist containing 49 music tracks. From mobile and desktop I see all the songs but when I connect the cable phone to my car, the number 49 is dis...

Casual Listener

Plan  Premium Family Country  Italy Device Iphone 7 Operating System OS 13.3.1 SYNC version 3.3   Hi!  I created a playlist containing 49 music tracks. F...

matteo86

Casual Listener

2158 Views

2 replies

0 likes

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  • 2 replies
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Solved!! new playlist created

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how could that have happened. any suggestions on how this could have...

Casual Listener

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created.  it wasn’t there a few hours ago.  not sure how c...

Maxim

Spotify Star

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Explicit Content Feature Missing IPAD

PlanPremiumCountryCanadaDeviceIPAD 2Operating SystemiOS 9.3.5 My Question or IssueI removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Content. I followed the other suggestions on the other questions but still is m...

Visitor

Plan Premium Country Canada Device IPAD 2 Operating System iOS 9.3.5   My Question or Issue I removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Con...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
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Syncing Local Files to iPhone

PlanPremium (family)CountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS My Question or IssueSo I am having trouble syncing my downloaded songs from my desktop to my mobile device. I have the folder connected to my Spotify and have the download...

Casual Listener

Plan Premium (family) Country United States Device iPhone 11 Pro Operating System iOS   My Question or Issue So I am having trouble syncing my downloaded songs from my desktop to my mo...

Robbie95

Casual Listener

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Unable to change volume in app

Iphone x My Question or Issuecasting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have to use the updown volume rocker or the shortcut from swipe down menu.https:/...

Visitor

Iphone x     My Question or Issue casting to google home speakers. Cannot change volume from in app slider.  see screengrab i tried to change with slider but does not work. I have...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
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Where did the dislike button go??

Plan: PremiumCountry: United StatesDevice: iPhone XROperating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, and now I have no apparent way to tell Spotify that I hate certain songs. Th...

Visitor

  Plan: Premium Country: United States Device: iPhone XR Operating System: iOS 13.3.1   The dislike button that was present on playlist radios literally 3 days ago has disappeared, an...

Emilia_8

Community Legend

621 Views

1 replies

1 likes

  • 621 Views
  • 1 replies
  • 1 likes

[iPhone 8] ANR when User entered shared by Discord options and slightly drag down on a screen

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 13.3, Spotify ver.8.5.40.252 My Question or IssueUser wanted to share album by Discord option. While scrolling through available servers to share User flicked down on space between popupe shar...

Casual Listener

Plan Premium Country Poland Device iPhone 8 Operating System iOS 13.3, Spotify ver.8.5.40.252   My Question or Issue User wanted to share album by Discord option. While scrolling throu...

andrewbvstard

Casual Listener

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes