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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245233 Views

27 replies

5 likes

  • 245233 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129847 Views

119 replies

13 likes

Other
  • 129847 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3222 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309334 Views

62 replies

16 likes

  • 309334 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133110 Views

19 replies

38 likes

  • 133110 Views
  • 19 replies
  • 38 likes

Why is artists top 5 causing app to crash

Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it crashes again. The only way to make it stop is to delete and reinstall the ...

Newbie

    Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it cra...

Loxer

Community Legend

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Last music in queue is not shown

PlanPremiumCountryBrazilDeviceiPhone SEOperating SystemiOS 13.1 (and iOS 12) My Question or IssueWhen adding new musics to queue, the last added music is not being shown and is not draggable in the queue list screen (as seen in the screenshot attache...

Newbie

Plan Premium Country Brazil Device iPhone SE Operating System iOS 13.1 (and iOS 12)   My Question or Issue When adding new musics to queue, the last added music is not being shown and ...

Loxer

Community Legend

904 Views

1 replies

0 likes

bug
iOS
  • 904 Views
  • 1 replies
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Spotify keeps pausing

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and nothing has worked. Any more ideas? After many years...

Casual Listener

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and n...

Loxer

Community Legend

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes

Daily Drive plays yesterday's news

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from yesterday, for example. Spotify may have been runnin...

Casual Listener

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from y...

Loxer

Community Legend

2277 Views

6 replies

0 likes

  • 2277 Views
  • 6 replies
  • 0 likes

Issues with iPhone update

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.3 My Question or IssueI downloaded the update a few days ago. Whenever I plug my phone into headphones I encounter this problem. The music will pause or play randomly when I'm using other apps. ...

Casual Listener

Plan Premium Country   Device iPhone X Operating System iOS 13.3   My Question or Issue I downloaded the update a few days ago.   Whenever I plug my phone into headphones I e...

Loxer

Community Legend

1739 Views

3 replies

0 likes

  • 1739 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Daily mix missing

Hello!my Daily Mix is missing. I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked. Also on my Desktop app is missing. PlanPremiumCountry RomaniaDeviceiPho...

Visitor

Hello! my Daily Mix is missing.  I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked.  Also...

123935152

Newbie

29245 Views

8 replies

2 likes

  • 29245 Views
  • 8 replies
  • 2 likes

Solved!! Selena Gomez - Look at her now - song error

Dear Spotify There is something wrong with the new song of Selena Gomez. It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly.I know that's the length of the song, but I feel like there's an error on the track, since it fe...

Regular

Dear Spotify   There is something wrong with the new song of Selena Gomez.  It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly. I know that's the length of...

Bethany_Dawn

Community Legend

1173 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[iOS] Continue or play on Spotify Siri integration bug

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.1.2 My Question or IssueWhen asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays from the last queued playlist instead of playing the last queued song. It's not...

Newbie

Plan Premium Country US Device iPhone X Operating System iOS 13.1.2   My Question or Issue When asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays fro...

1184 Views

0 replies

1 likes

  • 1184 Views
  • 0 replies
  • 1 likes

Airpods next track doesn't work in Podcasts

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.1.3Spotify Version8.5.28.1046I tried re-installing a clean version of SpotifyYes My Question or IssueI have my Airpods tap feature set to skip to the next track. When playing songs, this work...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 13.1.3 Spotify Version 8.5.28.1046 I tried re-installing a clean version of Spotify Yes   My Question or Issue I have...

767 Views

0 replies

0 likes

  • 767 Views
  • 0 replies
  • 0 likes

My daily mix is not updating anymore since 3 weeks or more.

PlanPremiumCountryRomaniaDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueI noticed that my daily mixes are not updated anymore. This is happening also on Windows 10 and also on my iPhone. Is this issue known? The app is up to date. ...

Visitor

Plan Premium Country Romania Device iPhone 11 Pro Operating System iOS 13.1.3   My Question or Issue I noticed that my daily mixes are not updated anymore. This is happening also on Wi...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

New update sucks

PlanPremiumCountryAustralia DeviceiPad Pro 12.9 2nd genOperating SystemiOS 13.1.2 i absolutely hate this new update! The design is horrible and I can't find anything and seeing things is harder. Please go back to the old design. Or give us options to...

Casual Listener

Plan Premium Country Australia  Device iPad Pro 12.9 2nd gen Operating System iOS 13.1.2   i absolutely hate this new update! The design is horrible and I can't find anything and s...

suisse83

Visitor

5538 Views

5 replies

10 likes

  • 5538 Views
  • 5 replies
  • 10 likes

Searchability of Library

Device: iPhone X Hi.For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library. Is this wanted and if so why? Really liked having the option to directly searc...

Casual Listener

Device: iPhone X   Hi. For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library.   Is this...

Bustynator

Casual Listener

1136 Views

3 replies

0 likes

  • 1136 Views
  • 3 replies
  • 0 likes

Siri does not use playlist sorting chosen on app

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWhen asking to play a playlist using Siri, Spotify plays it on the default order, respecting the order music was added instead of the one I chose on the app (most rec...

Visitor

Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue When asking to play a playlist using Siri, Spotify plays it on the default order, respecti...

rairg

Newbie

1348 Views

2 replies

2 likes

  • 1348 Views
  • 2 replies
  • 2 likes

app problems with recent apple watch update

I updated my apple watch series 3 yesterday and went to use the app today to teach a fitness class and there were SO MANY issues. It froze several times and the volume control on the side turned into a weird floating green dot instead of white lines ...

Visitor

I updated my apple watch series 3 yesterday and went to use the app today to teach a fitness class and there were SO MANY issues. It froze several times and the volume control on the side turned into...

Arlyce88

Casual Listener

1286 Views

1 replies

3 likes

  • 1286 Views
  • 1 replies
  • 3 likes

Song can disconnect Bluetooth headphones

https://open.spotify.com/track/4Y5Uu8DJ26wqqaV2DSFPOs?si=aHD6O2-RQCaklY59hGyiHQ This song disconnects my headphones (Sony WH1000XM3) iPhone 8ios 13.1.2spotify: 8.5.27.1156plan PremiumPoland

Newbie

https://open.spotify.com/track/4Y5Uu8DJ26wqqaV2DSFPOs?si=aHD6O2-RQCaklY59hGyiHQ   This song disconnects my headphones (Sony  WH1000XM3)   iPhone 8 ios 13.1.2 spotify: 8.5.27.115...

Loxer

Community Legend

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes

random songs/playlists in my recently listened

PlanPremiumCountryUnited StatesDeviceIphone 10Operating SystemiOS 13 My Question or IssueEverytime I get into Spotify it says that I listened to a playlist, all by the same guy. They're all called Death or **bleep** or stuff like that and its creepy ...

Newbie

Plan Premium Country United States Device Iphone 10 Operating System iOS 13   My Question or Issue Everytime I get into Spotify it says that I listened to a playlist, all by the same g...

Loxer

Community Legend

1017 Views

2 replies

0 likes

  • 1017 Views
  • 2 replies
  • 0 likes

Lost all Offline Titles on iPhone

PlanFamily PremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 13.1.2 My Question or IssueAll Offline content has been lost out of a sudden. When I open a Library Entry formely set to Download, it starts to download the titles again, but it seams...

Visitor

Plan Family Premium Country Germany Device iPhone SE Operating System iOS 13.1.2   My Question or Issue All Offline content has been lost out of a sudden. When I open a Library Entry f...

Loxer

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

[IOS] Problem with URLs in Podcast Episode Info

PlanPremiumDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueI can barely scroll down on the podcast episode information that contains urls because as soon as I touch the link and before I can scroll down, it brings me to safari and to the pa...

Visitor

Plan Premium Device iPhone 6s Operating System iOS 13   My Question or Issue I can barely scroll down on the podcast episode information that contains urls because as soon as I touch the...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Downloaded Songs and Playlists are not playing in Off-Line Mode

PlanPremium PlanCountry- Profile says USA but i am in the United Kingdom for graduate School DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue: I have songs and playlists that i have donwloaded. They will not play in off-line mode a...

Visitor

Plan Premium Plan Country- Profile says USA but i am in the United Kingdom for graduate School   Device Samsung Galaxy S7 Operating System Android   My Question or Issue:  I h...

OneByBoo

Roadie

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes