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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35878 Views

40 replies

10 likes

  • 35878 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101114 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298094 Views

61 replies

16 likes

  • 298094 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125412 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify interrupting snaps

PlanPremiumCountryNorwayDeviceiPhone XOperating SystemLatest iOS My Question or IssueSpotfiy is often interrupting my Snapchat videos. For example if i recieve a videosnap from someone and i try to turn up the volume, the whole video stops and if the...

Newbie

  Plan Premium Country Norway Device iPhone X Operating System Latest iOS    My Question or Issue Spotfiy is often interrupting my Snapchat videos. For example if i recieve ...

ardacebi

Composer

1224 Views

1 replies

0 likes

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  • 1 replies
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Downloads disappear

I am using the premium account still my downloads disappear the very next day I download them. Mean to say the downloaded songs stay only for 24 hrs in my phone don't know why.Can someone help

Visitor

I am using the premium account still my downloads disappear the very next day I download them. Mean to say the downloaded songs stay only for 24 hrs in my phone don't know why. Can someone help

ardacebi

Composer

956 Views

1 replies

0 likes

downloads gone
  • 956 Views
  • 1 replies
  • 0 likes

Explicit content

PlanPremiumCountryLebanon, but my apple ID is in the US and i am currently in FranceDeviceiPhone XROperating SystemiOS the latest version My Question or IssueThere are many songs that I cannot find in explicit version, yesterday I was with my friend ...

Visitor

Plan Premium Country Lebanon, but my apple ID is in the US and i am currently in France Device iPhone XR Operating System iOS the latest version   My Question or Issue There are many s...

ardacebi

Composer

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

No more albums cover showing on tv screen

Plan free spotifyFree/PremiumCountry canada Device apple Ipad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue since a week no al ums appears on tv screen only spotify logo

Visitor

Plan free spotify Free/Premium Country canada   Device apple Ipad (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ...

520 Views

0 replies

0 likes

Since a week no albums appears on tv screen only black screen with spotify logo any changes done recently
  • 520 Views
  • 0 replies
  • 0 likes

Solved!! playlist auto-following

PlanPremiumCountryChileDeviceiPhone XsOperating SystemiOS 10 My Question or IssueI’ve having this annoying problem that every time I log and see my favorite Playlists I’ve got new ones that I’ve not followed and mostly they are all from the same crea...

Newbie

Plan Premium Country Chile Device iPhone Xs Operating System iOS 10   My Question or Issue I’ve having this annoying problem that every time I log and see my favorite Playlists I’ve go...

ardacebi

Composer

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

iPhone 6s keeps turning off mobile data only for Spotify

I am on a Premium account. Based in UK.iPhone 6s, software version 12.3.1I have 6GB free space. Problem is that recently something keeps overriding my mobile data settings, but only for Spotify, it happens with no other app. I turn on mobile data for...

Newbie

I am on a Premium account. Based in UK. iPhone 6s, software version 12.3.1 I have 6GB free space.   Problem is that recently something keeps overriding my mobile data settings, but only for ...

ardacebi

Composer

992 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New releases in Christian genre reshuffle several times and are not recent

PlanPremiumCountryUSDeviceiPhone 7+Operating SystemiOS 12 My Question or IssueOther Genres I check seem fine, but every time I check for new releases in the Christian genre, the album covers will shuffle at least once and then display old releases. T...

Casual Listener

Plan Premium Country US Device iPhone 7+ Operating System iOS 12   My Question or Issue Other Genres I check seem fine, but every time I check for new releases in the Christian genre, ...

ardacebi

Composer

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
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spotify over 2000+ saved tracks

PlanPremiumCountryphDevice(iPhone 7 plus)Operating System(Windows 10) My Question or Issuewhen i connect my iphone in my computer with the connect devices or sometimes with my phone only, it doesnt go through all saved downloaded tracks. Like the fir...

Newbie

Plan Premium Country ph Device (iPhone 7 plus) Operating System (Windows 10)   My Question or Issue when i connect my iphone in my computer with the connect devices or sometimes with m...

ardacebi

Composer

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Other (Partners, Web Player, etc. )

How to become a publishing partner on spotify ?. I own a music company, Records label

Casual Listener

How to become a publishing partner on spotify ?. I own a music company, Records label  

ardacebi

Composer

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!! not able to select song while conencted to computer

PlanFreeCountryUSDeviceiPhone XR, intel I7Operating SystemiOS 12, Windows 10 My Question or IssueSo,I got on a few days ago to play a game while listining to music, and notice I couldnt pick my music on my phone while connected to my computer. Used t...

Casual Listener

  Plan Free Country US Device iPhone XR, intel I7 Operating System iOS 12, Windows 10   My Question or Issue So,I got on a few days ago to play a game while listining to music, a...

Loxer

Community Legend

867 Views

3 replies

0 likes

  • 867 Views
  • 3 replies
  • 0 likes

Shuffle all songs

PlanPremiumCountry UK DeviceiPhone 8Operating SystemiOS 13 My Question or IssueIs it possible to shuffle all downloaded songs? Would be cool to shuffle all the songs I have downloaded to my device rather than have to play specific albums/playlists et...

Regular

Plan Premium Country UK   Device iPhone 8 Operating System iOS 13   My Question or Issue Is it possible to shuffle all downloaded songs? Would be cool to shuffle all the song...

ardacebi

Composer

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Clear whole play Queue

So I accidentally added one of my playlists (of over 100,00 songs) to my play queue and now every time I want to play a different playlist it just ends up playing that playlist.. is there a way to delete my whole play queue without going song by song...

Visitor

So I accidentally added one of my playlists (of over 100,00 songs) to my play queue and now every time I want to play a different playlist it just ends up playing that playlist.. is there a way to de...

DanifC

Composer

2515 Views

1 replies

0 likes

Clear All
Iphone seven plus
queue
  • 2515 Views
  • 1 replies
  • 0 likes

Spotify music skips like a scratched CD

PlanPremiumCountryUSA Device(iPhone 8 & Macbook Air late 2016)Operating System(iOS 12) My Question or IssueHi! Can anyone help with my music "scratching?" I am listening on bluetooth connected headphones, so I'm not sure if its Spotify or the headpho...

Newbie

Plan Premium Country USA  Device (iPhone 8 & Macbook Air late 2016) Operating System (iOS 12)   My Question or Issue Hi! Can anyone help with my music "scratching?" I am liste...

Billy-J

Spotify Star

875 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can’t save more than one song at a time!

Plan?PremiumCountryuk DeviceiPhone 7Operating System(iOS 10 My Question or Issuethere is no way to bulk download songs, e.g. a whole playlist. i like to play all songs in the car. I’ve only just downloaded and started paying for Spotify today. If thi...

Casual Listener

Plan? Premium Country uk   Device iPhone 7 Operating System (iOS 10   My Question or Issue there is no way to bulk download songs, e.g. a whole playlist.   i like to play ...

22992103

Casual Listener

771 Views

2 replies

0 likes

  • 771 Views
  • 2 replies
  • 0 likes

Can’t remove unliked songs from Artist tab.

PlanFree/PremiumCountryNew ZealandDeviceiPhone XROperating SystemiOS 12 Under the Artist tab, there are some artists with unliked songs that I don’t want to listen to. I can’t find any way to remove them. Some artists only have the songs I have liked...

Newbie

    Plan Free/Premium Country New Zealand Device iPhone XR Operating System iOS 12   Under the Artist tab, there are some artists with unliked songs that I don’t want to lis...

Damnjoceey

Newbie

2870 Views

5 replies

6 likes

  • 2870 Views
  • 5 replies
  • 6 likes

Spotify causing media in other apps to pause and rendering siri useless

PlanPremiumCountryUnited States DeviceiPhone XROperating SystemLatest, iOS 12.4 My issueI recently switched back to spotify after not using it for years and I immediately began having issues with siri not working and videos in other apps constantly p...

Visitor

Plan Premium Country United States   Device iPhone XR Operating System Latest, iOS 12.4   My issue I recently switched back to spotify after not using it for years and I immediat...

699 Views

0 replies

0 likes

pause
Siri
video
  • 699 Views
  • 0 replies
  • 0 likes

iOS can’t view all songs

HelloNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryuae Device(iPhone 8Operating System(iOS 10 My Question or Issue I am am unable to see all my downloaded songs...

Visitor

HelloNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country uae   Device (iPhone 8 Operating System ...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

When disconnecting a Bluetooth device, Spotify acts up

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 12.3.1My Question or IssueWhen I disconnect my Bluetooth speakers (UE Mini Boom, 1st generation), Spotify stays on my lock screen, pretending it is playing music (pause button is shown) while...

Music Fan

Plan Premium Country Germany Device iPhone X Operating System iOS 12.3.1 My Question or Issue When I disconnect my Bluetooth speakers (UE Mini Boom, 1st generation), Spotify stays on my lock...

953 Views

0 replies

0 likes

bluetooth
bug
iOS
lock screen
Now playing
  • 953 Views
  • 0 replies
  • 0 likes

Spotify is being weird!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuefor a while now, my Spotify has been acting weird and I’ve started listening to my podcasts o...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue for a w...

1066 Views

0 replies

0 likes

  • 1066 Views
  • 0 replies
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Solved!! Beta Equalizer ?

I was cleaning my iphone today (just rubbing it over) while spotify was open and somehow brought up an equalizer, allowing at least 7 or 8 frequency adjustments. For the life of me, i have no idea what i did, or what gesture brought it up, it was on ...

Music Fan

I was cleaning my iphone today (just rubbing it over) while spotify was open and somehow brought up an equalizer, allowing at least 7 or 8 frequency adjustments.   For the life of me, i have...

user-removed

Not applicable

64633 Views

116 replies

0 likes

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  • 116 replies
  • 0 likes