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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38398 Views

41 replies

10 likes

  • 38398 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103780 Views

115 replies

12 likes

Other
  • 103780 Views
  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1361 Views

0 replies

0 likes

iOS
  • 1361 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299540 Views

61 replies

16 likes

  • 299540 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126257 Views

19 replies

38 likes

  • 126257 Views
  • 19 replies
  • 38 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

Music Fan

Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...

mrdominic

Newbie

2141 Views

3 replies

2 likes

  • 2141 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

Visitor

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...

IsAlreadyTaken

Casual Listener

54486 Views

6 replies

2 likes

  • 54486 Views
  • 6 replies
  • 2 likes

Superuser Contribution AirPods 4 active noise cancellation and Apple Watch series 10

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancellation its works correctly. And if I use iPhone with...

Casual Listener

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancell...

Eni

Moderator

1495 Views

3 replies

0 likes

  • 1495 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

Casual Listener

  Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...

Abc110s

Visitor

14135 Views

24 replies

0 likes

  • 14135 Views
  • 24 replies
  • 0 likes

Cant share lyrics from Spotify app into Instagram.

I have done all the troubleshooting froma post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post my favorite lyrics with my friends on instagram. Thank ...

Newbie

I have done all the troubleshooting from a post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post m...

MateusM

Spotify Star

1063 Views

1 replies

0 likes

  • 1063 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is spotify pausing my song when my browser page refreshes?

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser, but neither worked.

Visitor

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser,...

Vasil

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Remove devices for download

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off downloads. How can I remove this from my device list?

Visitor

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off down...

Bittencourt

Spotify Star

2228 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

eu assinei o spotify premium pelo safari e agora não sei como colocar no ap

quero saber como colocar o spotify premium no aplicativo também, não apareceu lá depois de ter assinado pelo google

Visitor

quero saber como colocar o spotify premium no aplicativo também, não apareceu lá depois de ter assinado pelo google

Bittencourt

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist goes missing

PlanPremiumCountryIndiaDevice(iPhone 14)Operating System(iOS 17.1.) My Question or IssueI have a playlist with 800+ songs. It has disappeared since today. The play list name is Everlasting collections

Regular

Plan Premium Country India Device (iPhone 14) Operating System (iOS 17.1.)   My Question or Issue I have a playlist with 800+ songs. It has disappeared since today. The play list name ...

Thundercat

Regular

16575 Views

18 replies

1 likes

  • 16575 Views
  • 18 replies
  • 1 likes

Superuser Contribution BMW Bluetooth metadata not updating after first song

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 14.6Spotify version 8.6.40.1248My Question or IssueSpotify song metadata does not update on BMW when playing over Bluetooth. Usually, the first song information (image, title, duration, and queue...

Newbie

Plan Premium Country US Device iPhone 11 Operating System iOS 14.6 Spotify version 8.6.40.1248 My Question or Issue Spotify song metadata does not update on BMW when playing over Bluetooth....

Walshmarty

Visitor

7498 Views

16 replies

1 likes

  • 7498 Views
  • 16 replies
  • 1 likes

Superuser Contribution Podcasts I’m not subscribed to or I already listened are playing.

I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or to a different podcast, which I am not subscribed ...

Casual Listener

I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or...

Bjgarner43

Visitor

2277 Views

5 replies

3 likes

  • 2277 Views
  • 5 replies
  • 3 likes

upgrading premium on iPad & iPhone from computer

PlanPremiumCountry uk Deviceiphone SE2Operating System(iOS 1 My Question or IssueI have recently downloaded & paid for the premium app, but my iPad & iPhone haven't transferred from free to premium. How do I do that?

Visitor

Plan Premium Country uk   Deviceiphone SE2 Operating System (iOS 1   My Question or Issue I have recently downloaded & paid for the premium app, but my iPad & iPhone haven'...

Maxim

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won’t play on data

I’ve had trouble with playing songs or podcasts on data/offline for about two months now with premium. I can play downloaded songs and listen with wifi, but I can’t use data. It only shows that I’m offline or “connecting” (which it never actually com...

Visitor

I’ve had trouble with playing songs or podcasts on data/offline for about two months now with premium. I can play downloaded songs and listen with wifi, but I can’t use data. It only shows that I’m o...

Damz98

Visitor

8563 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Spotify connect won’t work

Hi, I’m unable to use Spotify connect with my Sonos speakers. The issue only occurs with my Spotify account. I have other users in my household with Spotify who are able to use Spotify connect on the same Sonos system.I have tried from multiple devic...

Regular

Hi, I’m unable to use Spotify connect with my Sonos speakers. The issue only occurs with my Spotify account. I have other users in my household with Spotify who are able to use Spotify connect on the...

MateusM

Spotify Star

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

My premium account stil does not have acces to videos for music

i currently have the family plan premium, all other accounts have this feature but i dont, last few months ive asked the same question and they told me to wait, well im still waiting up ur game spotify

Visitor

i currently have the family plan premium, all other accounts have this feature but i dont, last few months ive asked the same question and they told me to wait, well im still waiting up ur game spot...

Jose_M

Spotify Star

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes

Superuser Contribution Apple CarPlay - Audio Playback Stopping

PlanPremiumCountryAustralia DeviceIPhone 12Operating System17.3.1 My Question or IssueRecent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will be unable to resume/play the audio. ...

Visitor

Plan Premium Country Australia  Device IPhone 12 Operating System 17.3.1   My Question or Issue Recent bug seems to have appeared when playing audio on Spotify via apple car play....

Not applicable

35829 Views

60 replies

3 likes

  • 35829 Views
  • 60 replies
  • 3 likes

Superuser Contribution Apple Watch shuts down and loses battery after 20 minutes of Spotify

.PlanPremiumCountryUSA DeviceiPhone 14 Pro Operating SystemiOS 18.2 My Question or IssueWhen using the Spotify App on my apple watch (Model: SE (GPS +Cellular, 2nd Generation 11.2 22S101) while running or walking, at 100% battery life, the watch sudd...

Newbie

. Plan Premium Country USA   Device iPhone 14 Pro    Operating System iOS 18.2   My Question or Issue When using the Spotify App on my apple watch (Model: SE (GPS +Ce...

Ivelina

Moderator

1088 Views

2 replies

3 likes

  • 1088 Views
  • 2 replies
  • 3 likes

Deleting a song from a playlist without scrolling through the playlist to find it?

Is it possible to delete a song from a playlist without having to scroll through the playlist to find it and then clicking edit and then deleting it? Sometimes a song is playing in a rather large playlist and I want to delete the song but it takes me...

Casual Listener

Is it possible to delete a song from a playlist without having to scroll through the playlist to find it and then clicking edit and then deleting it? Sometimes a song is playing in a rather large pla...

vive1

Visitor

923 Views

3 replies

2 likes

  • 923 Views
  • 3 replies
  • 2 likes