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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232809 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114402 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2333 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304027 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129714 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

MY LYRICS DON‘T WORK

I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay

Newbie

I have an iPhone SE and Spotify premium but my lyrics don’t work    what can I do ?    Thank you !   Jay

445 Views

0 replies

0 likes

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How to sort by artist?

I can't figure out how to sort by artist, like you can on desktop.There are only options to sort by Title and Recently Added.

Roadie

I can't figure out how to sort by artist, like you can on desktop. There are only options to sort by Title and Recently Added.

joakim-m

Roadie

3873 Views

6 replies

1 likes

  • 3873 Views
  • 6 replies
  • 1 likes

Application blocked on my iPad

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do .yann

Casual Listener

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do . yann

MattSuda

Spotify Star

916 Views

3 replies

0 likes

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  • 3 replies
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Playlists on iPhone App not Synced with Desktop

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason, I have three sets of those playlists. Oddly, none of those ...

Casual Listener

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help.   A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason,...

565 Views

0 replies

0 likes

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porque no se reproduce toda la musica

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema

Newbie

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones  sin problema  

855 Views

0 replies

1 likes

  • 855 Views
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  • 1 likes

cannot listen to music shared via whatsapp

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone but she is able to listen to the music that i shar...

Newbie

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone...

leodreyer

Roadie

1024 Views

2 replies

1 likes

  • 1024 Views
  • 2 replies
  • 1 likes

Kicked out of iPod Touch

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't fix the problem. I don't have this problem with other app's. An...

Regular

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod.  I've rebooted the iPod many times but it doesn't f...

Frodissa

Casual Listener

6232 Views

31 replies

2 likes

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  • 31 replies
  • 2 likes

Solved!! Spotify doesn't work on Ipod Touch

I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.

Casual Listener

I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.

Frodissa

Casual Listener

5370 Views

14 replies

0 likes

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  • 14 replies
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Control Chromecast Audio Volume Control When App In Background and from Lock Screen

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level. It would be great if I could control the volume of the Chromecast Audio when the Spoti...

Casual Listener

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level.  It would be great if I could ...

pennmav

Casual Listener

2466 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Browse screen not loading

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working.I can search and play music, but Browse sits with the three dots constantly loading. Tried a re-install of spotify, but that didn't fix it. Also tried a reset o...

Newbie

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working. I can search and play music, but Browse sits with the three dots constantly loading.   Tried a re-in...

temptations

Newbie

721 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Missing album art

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped.It's working fine on my macbook though. Any suggestions on how to fix this?

Newbie

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped. It's working fine on my macbook though. Any suggesti...

Edrysark

Regular

812 Views

1 replies

0 likes

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  • 1 replies
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Downloads category missing from My Library

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to get it back? Did Spotify remove it? Why? It's one of the...

Regular

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to ...

andremassotti

Casual Listener

1841 Views

5 replies

0 likes

downloaded
downloads
iOS
IOS 11
iphone
iphone x
  • 1841 Views
  • 5 replies
  • 0 likes

Not connecting

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6 the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, from both devices, simultaneously. I’ve hard reset both devic...

Newbie

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6  the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, fro...

534 Views

0 replies

0 likes

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Local files from PC added to playlist, forever "waiting to download"

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup. it tells me to "mark the playlist containing this song for Offline S...

Casual Listener

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup.   it tells...

effingjay

Casual Listener

667 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cobranca foi feita mas conta continua Free

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

Newbie

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

461 Views

0 replies

0 likes

  • 461 Views
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Playlist is suddenly empty

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back?

Newbie

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back? 😞 

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
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App skipping 10 or 11 songs in albums

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

Newbie

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

462 Views

0 replies

0 likes

  • 462 Views
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Playback interrupted by other user - Very strange bug/security issue

Last Saturday something very particular happened while I was using Spotify. I was listening music on my iPhone when all of a sudden the music stopped. I checked my phone and apparently my account was being used via web player.This was very strange, b...

Casual Listener

Last Saturday something very particular happened while I was using Spotify. I was listening music on my iPhone when all of a sudden the music stopped. I checked my phone and apparently my accoun...

Cranier

Casual Listener

6808 Views

33 replies

13 likes

bug
iOS
Web Player
  • 6808 Views
  • 33 replies
  • 13 likes

My behind the lyrics doesn't work

Hello my behind the lyrics doesn't work on any of my devices (iPhone and iPad) I got Spotify premium. Does anybody know how to solve this?

Casual Listener

Hello my behind the lyrics doesn't work on any of my devices (iPhone and iPad) I got Spotify premium. Does anybody know how to solve this?

maria8019

Newbie

11989 Views

19 replies

0 likes

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  • 19 replies
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Songs skipping in car

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car. I put the playlists so that they download, so it shouldn't be an internet issue.I've changed the cable that connects to my Land Rover.I've uninstalled and rei...

Newbie

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car.   I put the playlists so that they download, so it shouldn't be an internet issue. I've changed the...

1150 Views

0 replies

1 likes

  • 1150 Views
  • 0 replies
  • 1 likes