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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36763 Views

40 replies

10 likes

  • 36763 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102142 Views

115 replies

12 likes

Other
  • 102142 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1285 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298870 Views

61 replies

16 likes

  • 298870 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125679 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Unable to custom sort playlist order

My Question or IssueWhen I create a playlist I can select "Sort > Custom order" but I am unable to actually change the order of the episodes. When I click on "... > Edit" there is no option to reorder my playlist. I'm attaching a screen recording sho...

Casual Listener

My Question or Issue When I create a playlist I can select "Sort > Custom order" but I am unable to actually change the order of the episodes. When I click on "... > Edit" there is no option t...

Eni

Moderator

1072 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution iOS wont let me change playing order in the liked songs playlist

I use the liked songs playlist for new songs before sorting them to different playlists, often adding up to 70 songs before sorting and "unliking" them.However, when I start playing it on mobile, it always plays from the newest to oldest. I want to b...

Casual Listener

I use the liked songs playlist for new songs before sorting them to different playlists, often adding up to 70 songs before sorting and "unliking" them. However, when I start playing it on mobile,...

Yordan

Moderator

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

Superuser Contribution Release showing Release Date a day earlier on iPhone

Plan Premium Individual Country USA Device iPhone 13 mini Operating System iOS 17.3.1 My Question or Issue all albums release dates are a day off, they claim the album released a day before it actually did. only happens on iOS app, on macOS it shows ...

Visitor

Plan Premium Individual Country USA Device iPhone 13 mini Operating System iOS 17.3.1 My Question or Issue all albums release dates are a day off, they claim the album released a da...

Vasil

Moderator

1104 Views

2 replies

1 likes

  • 1104 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Files and Spotify Files Don’t Mix When Shuffled

I realized today that if you have Local Files and Spotify Files in the same playlist together and hit shuffle it will play through all of the Spotify Files in your playlist before getting to your local files. I tested this out by adding 10 Local File...

Music Fan

I realized today that if you have Local Files and Spotify Files in the same playlist together and hit shuffle it will play through all of the Spotify Files in your playlist before getting to your loc...

TOKSIKLP

Visitor

4589 Views

4 replies

15 likes

  • 4589 Views
  • 4 replies
  • 15 likes

Superuser Contribution Crash when tap on Source(Song Credits)

Device(iPhone 15 Pro)Operating System(iOS 17.3)App Version8.9.10.606 My Question or IssueOpen AppPlay any songOpen the song viewTap on top-right three dotsFrom the menu tap into "Song Credits"Tap on the source under "Source"Crash (Buzzing sound)

Casual Listener

Device (iPhone 15 Pro) Operating System (iOS 17.3) App Version 8.9.10.606   My Question or Issue Open App Play any song Open the song view Tap on top-right three dots From the menu t...

Yordan

Moderator

915 Views

5 replies

1 likes

  • 915 Views
  • 5 replies
  • 1 likes

Superuser Contribution iOS Control center and locked screen

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS 15.7) My Question or IssueLately the sistem don't recognize or show in the locked screen and in the control center when music is played or the volume is adjusted on Spotify

Newbie

Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS 15.7)   My Question or Issue Lately the sistem don't recognize or show in the locked screen and in the control cente...

JanetGills

Regular

2048 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Same audiobook in two separate volumes of a series

PlanPremiumCountryUnited KingdomDevice iPhone SE 3rd generationOperating SystemiOS 17.2.1 My Question or IssueI have noticed that the audiobook for ‘I’m in love with the Villainess’ volume 4 has the exact same contents as volume 3. I have tried reope...

Casual Listener

Plan Premium Country United Kingdom Device  iPhone SE 3rd generation Operating System iOS 17.2.1   My Question or Issue I have noticed that the audiobook for ‘I’m in love with the...

OscarDC

Moderator

859 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Local files folder doesnt show up on mobile app

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand find it

Visitor

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand f...

Not applicable

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play All Songs of Single Artist

How is it possible to play all songs of a single artist in random order? If you click shuffle on an artists page not all songs get played, maybe just the 30 top rated songs. If i search for a artist and then instead of clicking the artists page go to...

Casual Listener

How is it possible to play all songs of a single artist in random order? If you click shuffle on an artists page not all songs get played, maybe just the 30 top rated songs. If i search for a artist ...

Gwahl

Newbie

57035 Views

34 replies

35 likes

  • 57035 Views
  • 34 replies
  • 35 likes

Superuser Contribution Public playlist not showing on account when viewing account.

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

Visitor

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

Rav3n0nvacati0n

Visitor

603 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Audio intermittently cuts out on Bluetooth devices

PlanPremiumCountryusa DeviceiPhone 13 pro maxOperating SystemiOS 16 and 17 (public beta) My Question or IssueSpotify intermittently cuts out when listening on Bluetooth devices. Results in a short stutter in playback. Tried:- updating spotify- updati...

Regular

Plan Premium Country usa   Device iPhone 13 pro max Operating System iOS 16 and 17 (public beta)   My Question or Issue Spotify intermittently cuts out when listening on Bluetoot...

FrancoisCleroux

Newbie

2572 Views

4 replies

2 likes

  • 2572 Views
  • 4 replies
  • 2 likes

Superuser Contribution Track scrolling bugged

I can't scroll through a track by clicking on certain points, all I can do is drag the playhead to the desired position. If the screen is locked however, I can click anywhere and drag it wherever and it works just fine.PlanPremiumCountryRomaniaDevice...

Visitor

I can't scroll through a track by clicking on certain points, all I can do is drag the playhead to the desired position. If the screen is locked however, I can click anywhere and drag it wherever and...

Joan

Moderator

465 Views

1 replies

1 likes

  • 465 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app bug. Playing next in quqe randomly

When I add a bunch of songs to my quque Spotify starts bugging. After x amount of songs added Spotify start playing next song in line when I try to add more songs to queue or if I try to rewind current playing song it skips to the next song. I have S...

Visitor

When I add a bunch of songs to my quque Spotify starts bugging. After x amount of songs added Spotify start playing next song in line when I try to add more songs to queue or if I try to rewind curre...

Eni

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opening the app with a VPN enabled deletes downloaded content

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 16.2 My Question or IssueI often use a VPN for security reasons, like when connected to public WiFi. Recently I've noticed that when I open the Spotify app with my VPN enabled, it refuses to play ...

Regular

Plan Premium Country UK Device iPhone X Operating System iOS 16.2   My Question or Issue I often use a VPN for security reasons, like when connected to public WiFi. Recently I've notic...

zinkith

Newbie

3245 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Superuser Contribution Can I toggle autoplay for a session without going to settings?

I’d like to be able to turn off autoplay for a session but have it on in general. And I’d like to be able to do that without needing to go to settings on my device. Is there a way to toggle autoplay for a given listening session? Or turn it off tempo...

Casual Listener

I’d like to be able to turn off autoplay for a session but have it on in general. And I’d like to be able to do that without needing to go to settings on my device. Is there a way to toggle autoplay ...

Ivelina

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Couldn't open link

PlanFreeCountryIrelandDeviceiPod Touch 7th GenerationOperating SystemiOS 15.8.1 My Question or IssueI have an issue with my iPod touch where whenever I try to play a song from search. It'll give me an error that reads Couldn't open link- Spotify can'...

Newbie

Plan Free Country Ireland Device iPod Touch 7th Generation Operating System iOS 15.8.1   My Question or Issue I have an issue with my iPod touch where whenever I try to play a song fro...

Yordan

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car view suddenly stopped working

PlanPremiumCountryGermanyDeviceiPhone 11 ProOperating SystemLatest iOS I've been using Spotify car view in my car for years now. The iPhone is connected to an aftermarket BT receiver, which is connected to the car stereo. This setup has been working ...

Regular

Plan Premium Country Germany Device iPhone 11 Pro Operating System Latest iOS   I've been using Spotify car view in my car for years now. The iPhone is connected to an aftermarket BT re...

yum1k0

Visitor

10157 Views

20 replies

2 likes

  • 10157 Views
  • 20 replies
  • 2 likes

Solved!!Superuser Contribution Can't download Spotify to my iPod touch 6th gen because it requires iOS 13!

PlanFree/PremiumCountryUKDevice(iPod touch 6th generation)Operating System(iOS 12.5.6) My Question or IssueI have bought a second hand iPod touch 6th gen for my little girl so she can play songs using Spotify however I can't download the Spotify app ...

Newbie

Plan Free/Premium Country UK Device (iPod touch 6th generation) Operating System (iOS 12.5.6)   My Question or Issue I have bought a second hand iPod touch 6th gen for my little g...

4NDR3WH4RRY8

Regular

19612 Views

6 replies

0 likes

  • 19612 Views
  • 6 replies
  • 0 likes