Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36772 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102156 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430851 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298879 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The lyrics won’t show up when I scroll on Now Playing it just shows up with QuickPlat
The lyrics won’t show up when I scroll on Now Playing it just shows up with QuickPlat
Casual Listener
6061 Views
8 replies
0 likes
I accidentally clicked to remove it from my daily mix because I was trying to rewind the song on my phone and I pressed the little minus button. I really liked my daily mixes but I don't think i'll be using it anymore unless I can fix this bc its one...
I accidentally clicked to remove it from my daily mix because I was trying to rewind the song on my phone and I pressed the little minus button. I really liked my daily mixes but I don't think i'll b...
Moderator
2760 Views
3 replies
0 likes
iPhone 13iOS 15.5i would like to know how to disable the auto-resuming of music after having taken a phone call. I’m extremely tired of forgetting music was playing before I took a long call and having it turn back on and blare in my ear as soon as I...
iPhone 13 iOS 15.5 i would like to know how to disable the auto-resuming of music after having taken a phone call. I’m extremely tired of forgetting music was playing before I took a long call and ...
Visitor
2999 Views
3 replies
1 likes
I've tried looking everywhere for help regarding friend activity on IOS, even existing pages saying friend activity isn't available for the mobile app. However, sometime last month, my Spotify app suddenly added a new section between search and libra...
I've tried looking everywhere for help regarding friend activity on IOS, even existing pages saying friend activity isn't available for the mobile app. However, sometime last month, my Spotify app su...
Regular
5296 Views
3 replies
0 likes
For quite some time I have had the problem of discovering a message or email on my iPhone, but there has been no notification at all My phone has not lit up or given an audible notification, but when I tap the lock screen, there is a notification sit...
For quite some time I have had the problem of discovering a message or email on my iPhone, but there has been no notification at all My phone has not lit up or given an audible notific...
Moderator
2353 Views
1 replies
0 likes
On my Apple Watch ULTRA (watch OS 10.3.1 and previous...) the order of my playlists is not like on iPhone or PC (Windows). Older songs are on top of playlist. This is very annoying cause it's naturally better to have newest songs on top and listen fr...
On my Apple Watch ULTRA (watch OS 10.3.1 and previous...) the order of my playlists is not like on iPhone or PC (Windows). Older songs are on top of playlist. This is very annoying cause it's natural...
Moderator
2766 Views
1 replies
6 likes
PlanPremiumCountryMalaysiaDeviceiPhone 12 Pro MaxOperating SystemIOS 15 My Question or IssueAfter update my phone to ios 15 my spotify auto connect to other device volume setting for example my desktop.I've try to force close the spotify app but howe...
Plan Premium Country Malaysia Device iPhone 12 Pro Max Operating System IOS 15 My Question or Issue After update my phone to ios 15 my spotify auto connect to other device volume set...
Casual Listener
38779 Views
153 replies
24 likes
About a week or two ago my carplay doesn't show my playlists from mid last year through this year. Only playlists that show up are from 2015-2022. I've updated my phone and app but still no fix
About a week or two ago my carplay doesn't show my playlists from mid last year through this year. Only playlists that show up are from 2015-2022. I've updated my phone and app but still no fix
Moderator
959 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 15 Pro MaxOperating SystemiOS 17.2 My Question or Issue I recently created a new account and noticed that my profile only shows other user profiles that I’m following, not artists. I saw someone had a similar issue h...
Plan Premium Country USA Device iPhone 15 Pro Max Operating System iOS 17.2 My Question or Issue I recently created a new account and noticed that my profile only shows other u...
Moderator
1538 Views
3 replies
0 likes
I cleared cash on my iOS 17, and reinstalled Spotify app, but that didn't help.
I cleared cash on my iOS 17, and reinstalled Spotify app, but that didn't help.
Moderator
456 Views
1 replies
0 likes
Comment lorsque je vais sur le profil de Jean Jacques Goldman (par exemple) je peux voir toutes ces chansons et non les 10 meilleurs uniquement ?
Comment lorsque je vais sur le profil de Jean Jacques Goldman (par exemple) je peux voir toutes ces chansons et non les 10 meilleurs uniquement ?
Moderator
960 Views
1 replies
0 likes
I cannot restore Spotify Premium on an iphone
I cannot restore Spotify Premium on an iphone
Moderator
429 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 12.2.1 My Question or IssueOn my phone (but not computer), I have had ongoing issues with Blends in their designated section in the "Made for You" tab:1. Some of my blends (the 2 oldest) do...
Plan Premium Country USA Device iPhone 12 mini Operating System iOS 12.2.1 My Question or Issue On my phone (but not computer), I have had ongoing issues with Blends in their designa...
Spotify Legend
445 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemCan't be bothered checking My Question or IssueSo there I was, minding my own business, scrolling through Spotify, when I noticed what I thought was a new playlist in the Made For You section of t...
Plan Premium Country Canada Device iPhone 8 Operating System Can't be bothered checking My Question or Issue So there I was, minding my own business, scrolling through Spotify, when ...
Regular
1194 Views
2 replies
1 likes
Smart shuffle is blocking me from toggling between shuffling a playlist and playing it in order when I'm completely offline (on a plane, so no way to get back online quickly to toggle through it). Is there any way around it?
Smart shuffle is blocking me from toggling between shuffling a playlist and playing it in order when I'm completely offline (on a plane, so no way to get back online quickly to toggle through it). Is...
Newbie
4510 Views
15 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 11 ProOperating SystemiOS 13.3.1Spotify Version8.5.55.856 My Question or IssueI cannot remove downloaded podcast tracks from my device unless I reboot my device. And even this only works ~50% of the time. In most ...
Plan Premium Country Canada Device iPhone 11 Pro Operating System iOS 13.3.1 Spotify Version 8.5.55.856 My Question or Issue I cannot remove downloaded podcast tracks from my devic...
Newbie
21265 Views
12 replies
7 likes
When opening the app and starting a song by tapping directly in "my likes" the status of shuffle is reset and turned off. It will not persist as before. PlanPremiumCountryUSADeviceiphone xrOperating System(iOS 17.1.2)
When opening the app and starting a song by tapping directly in "my likes" the status of shuffle is reset and turned off. It will not persist as before. Plan Premium Country USA Device ip...
Moderator
388 Views
1 replies
0 likes
I think Spotify on my iPad is having an identity crisis but I’m not sure.It shows both the mobile and the tablet now playing bar. Usually this happens for a few milliseconds when I open the app but sometimes it’s there full time.Device is iPad 8 genR...
I think Spotify on my iPad is having an identity crisis but I’m not sure. It shows both the mobile and the tablet now playing bar. Usually this happens for a few milliseconds when I open the app but...
Moderator
441 Views
1 replies
0 likes
iPod Touch, latest generation. When I set the timer on the iPod to stop playing and I am using Spotify, it will initially stop but then immediately starts playing again. This is a new problem with the latest version of Spotify. I tested it and the ti...
iPod Touch, latest generation. When I set the timer on the iPod to stop playing and I am using Spotify, it will initially stop but then immediately starts playing again. This is a new pro...
Casual Listener
25978 Views
43 replies
12 likes
I would play a song, then turn on shuffle mode. Skipping a song/songs doesn't cancel shuffle mode, but manually picking another song does. PlanPremium Device(iPhone XR)
I would play a song, then turn on shuffle mode. Skipping a song/songs doesn't cancel shuffle mode, but manually picking another song does. Plan Premium Device (iPhone XR) &...
Newbie
6796 Views
10 replies
1 likes
