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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236839 Views

27 replies

5 likes

  • 236839 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118190 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2677 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305290 Views

62 replies

16 likes

  • 305290 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130591 Views

19 replies

38 likes

  • 130591 Views
  • 19 replies
  • 38 likes

Superuser Contribution Is it possible to stop Spotify from recommending stuff

Hello there My app is very much littered with recommendations, but Spotify doesn't really get me, so I would really like to turn these recommendations off. Is it possible? Best regards Thomas

Visitor

Hello there   My app is very much littered with recommendations, but Spotify doesn't really get me, so I would really like to turn these recommendations off. Is it possible?   Best rega...

Eni

Moderator

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Info tiles (lyrics, credits, merch, etc.) not showing correctly

PlanPremiumCountryArmenia DeviceiPhone 12Operating SystemiOS 17.4 My Question or IssueI will attach a screenshot of the issue, but basically the tiles shown under songs are showing in a completely random order for me. As I know Lyrics should be the f...

Newbie

 Plan Premium Country Armenia  Device iPhone 12 Operating System iOS 17.4   My Question or Issue I will attach a screenshot of the issue, but basically the tiles shown under ...

MattSuda

Spotify Star

1384 Views

1 replies

0 likes

design
iOS
messy interface
  • 1384 Views
  • 1 replies
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Superuser Contribution Problemi di rotazione schermo su iPhone 15

Posseggo un iPhone 15 ma quando apro Spotify non ruota lo schermo… Con tutte le altre applicazioni ruota normalmente ma con Spotify no. Posseggo anche un iPad dove invece ruota regolarmente.

Newbie

Posseggo un iPhone 15 ma quando apro Spotify non ruota lo schermo… Con tutte le altre applicazioni ruota normalmente ma con Spotify no. Posseggo anche un iPad dove invece ruota regolarmente.

Eni

Moderator

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
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Superuser Contribution Error in playing music

So I’m on free Spotify plan and these buttons saying “you have unlocked premium features, buy it to unlock” or something along the line. I wouldn’t have a problem about this but it’s the fact that it completely took away my ability to actually listen...

Visitor

So I’m on free Spotify plan and these buttons saying “you have unlocked premium features, buy it to unlock” or something along the line. I wouldn’t have a problem about this but it’s the fact that it...

Eni

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Reproducible bug - track skippin

Plan premiumFree/PremiumCountrysweden Device(iPhone Se 2Operating SystemIos latest My Question or Issuewhen pressing next track the app breaks and loops and audio cuts in and out with no way to stop it until the loop ends after some time. I have a vi...

Casual Listener

Plan premium Free/Premium Country sweden   Device (iPhone Se 2 Operating System Ios latest   My Question or Issue when pressing next track the app breaks and loops and audio cuts...

Noah

Community Legend

1294 Views

3 replies

0 likes

  • 1294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast skips to next one randomly on iPhone

I often listen to podcasts, and at least on a weekly basis i have a podcast that will just skip ahead. Today it occurred and I had my AirPod in one ear and my phone was just laying on the counter. Nothing should have prompted the podcast to jump. I w...

Visitor

I often listen to podcasts, and at least on a weekly basis i have a podcast that will just skip ahead. Today it occurred and I had my AirPod in one ear and my phone was just laying on the counter. No...

Susan_GP

Moderator

844 Views

1 replies

1 likes

  • 844 Views
  • 1 replies
  • 1 likes

Missing song

Track SUGAR - maroon 5 supposed in my playlist .. Suddenly disappear .. Then I search again .. Wanted to add back to my playlists .. Sadly ... No more this track in Spotify .. How come ??? Does label take it out ?Also .. Till now .. I still can searc...

Newbie

Track SUGAR - maroon 5 supposed in my playlist .. Suddenly disappear .. Then I search again .. Wanted to add back to my playlists .. Sadly ... No more this track in Spotify .. How come ??? Does label...

Noah

Community Legend

1079 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Turning shuffle off goes back to the top of the playlist

When I select shuffle and then I want toturn shuffle off when I am at an artist in my list I want to continue listening to, playback starts back at the top of the playlist. Is this a bug? It used to function fine and pick up at the next song in the l...

Visitor

When I select shuffle and then I want to turn shuffle off when I am at an artist in my list I want to continue listening to, playback starts back at the top of the playlist. Is this a bug? It used t...

OscarDC

Moderator

598 Views

1 replies

0 likes

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  • 1 replies
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Login after Logout not possible anymore

PlanPremium FamilyCountryGermanyDeviceiPadOperating SystemiOS 10.3.4 My Question or IssueUntil now we had one account that we shared within the family. Among other things, my iPhone and my son's old iPad were registered. Yesterday I converted the Pre...

Visitor

  Plan Premium Family Country Germany Device iPad Operating System iOS 10.3.4   My Question or Issue Until now we had one account that we shared within the family. Among other th...

Noah

Community Legend

1013 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution A few of my Spotify local files won't sync to my phone :(

I have lots of local files on my Spotify desktop and my phone. By adding them to playlists and downloading, I can listen both on my iPhone and Mac desktop. However, there are a few songs that it won't work for. I don't know why!

Gig Goer

I have lots of local files on my Spotify desktop and my phone. By adding them to playlists and downloading, I can listen both on my iPhone and Mac desktop. However, there are a few songs that it won'...

Vasil

Moderator

1326 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why does Spotify suggest genres to me that I don't listen to?

it puts my „mix of the week“ full with indian, türkish, italian music. But I never listen to that stuff. why is that and how can i change that?

Visitor

it puts my „mix of the week“ full with indian, türkish, italian music. But I never listen to that stuff. why is that and how can i change that?

Susan_GP

Moderator

1172 Views

1 replies

1 likes

  • 1172 Views
  • 1 replies
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Superuser Contribution my spotify app doesn't work. it just shut down after 30secs

when i play a song, it works for 20~30 secondsbut after that it just shut down itself.i don't know why and i think it's not my phone's problem.cause other apps work very well. if Spotify can't fix this problemi want a refund i started use Youtube Mus...

Visitor

when i play a song, it works for 20~30 seconds but after that it just shut down itself. i don't know why and i think it's not my phone's problem. cause other apps work very well. if Spotify can'...

Maria

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Music not playing when opening app

When opening app on iPhone music does not play. I have to close the app out two or three times for the music to play. At bottom left of app it displays (—/—) where it would normally show the play time and the timer does not display.

Visitor

When opening app on iPhone music does not play. I have to close the app out two or three times for the music to play. At bottom left of app it displays (—/—) where it would normally show the play...

Billy-J

Spotify Star

515 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Connect to Bluetooth=spotify glitch with music and podcasts

Whenever I connect to any Bluetooth device: AirPods, Bose headphones, or car, the music will just go blank: still show as playing but no start or end time and no sound. And my podcasts settings aren’t working unless I fully close and open the app the...

Visitor

Whenever I connect to any Bluetooth device: AirPods, Bose headphones, or car, the music will just go blank: still show as playing but no start or end time and no sound. And my podcasts settings aren’...

Ivelina

Moderator

733 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Premium in iPad not working after payed for with Android

PlanPremiumCountryPhilippinesDevice(iPad 7th Gen)Operating System(iPadOS 16.7.1) My Question or IssueI’m not getting premium features on my iPad, but I did pay for it on my Android device.Is this a feature i’m unaware of or is this a bug?

Visitor

Plan Premium Country Philippines Device (iPad 7th Gen) Operating System (iPadOS 16.7.1)   My Question or Issue I’m not getting premium features on my iPad, but I did pay for it on my A...

Vasil

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Why has my Spotify Premium stopped playing after 14 days overseas?

PlanFree/PremiumCountryUkDevice(iPhone12 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country Uk Device (iPhone12  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Noah

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

App won’t open

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

Visitor

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

Bittencourt

Spotify Star

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
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Superuser Contribution google maps can’t reach spotify

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue.already remove access gmaps from spotify account but their can’t integrate spotify: 8.9.19 vergmaps: 6.107.3

Visitor

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue. already remove access gmaps from spotify account but their ca...

OscarDC

Moderator

24549 Views

13 replies

6 likes

  • 24549 Views
  • 13 replies
  • 6 likes