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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 225574 Views
  • 733 replies
  • 71 likes
  • Account
  • 225574 Views
  • 733 replies
  • 71 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112973 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112973 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 59166 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 59166 Views
  • 61 replies
  • 8 likes

Superuser Contribution reset password/username + getting billed double

To Whom it May Concern: I would like to reset my username and password. I just discovered I am getting billed double the amount I signed up. I did not receive notification this would happen. In order to reset usernames and passwords one must enter th...

  • Newbie
  • To Whom it May Concern:   I would like to reset my username and password. I just discovered I am getting billed double the amount I signed up. I did not receive notification this would happen....
  • Alejandro_C
  • Spotify Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with changing my facebook email connected to my spotify account

I changed my email on facebook but it hasn't updated on spotify. I needed to change the email because I want to see my year of music 2016 stats and I don't remember the password to my old email account which I have linked to my spotify now (the email...

  • Newbie
  • I changed my email on facebook but it hasn't updated on spotify. I needed to change the email because I want to see my year of music 2016 stats and I don't remember the password to my old email accou...
  • Alejandro_C
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Cant link account with facebook

Hello. I recently got spotify premium, and wanted to link my facebook with it...but it tells me that its associated with another spotify account. How can I disassociate my facebook from whatever account its associated with?

  • Casual Listener
  • Hello.   I recently got spotify premium, and wanted to link my facebook with it...but it tells me that its associated with another spotify account. How can I disassociate my facebook from what...
  • Jsmith7861
  • Casual Listener
  • 103 Views
  • 2 replies
  • 0 likes
  • 103 Views
  • 2 replies
  • 0 likes

Wrongfully charged

I had free premium for 30 days. When the 30th day came I clicked on the 3 months for 0.99 a month and instead I got charged the regular price of $10. Please help me figure out how to get my money back and get the correct plan.

  • Newbie
  • I had free premium for 30 days. When the 30th day came I clicked on the 3 months for 0.99 a month and instead I got charged the regular price of $10. Please help me figure out how to get my money bac...
  • Maxim
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

MY Current playlist is gone.

Went to listen to the 200 plus songs a few weeks ago & they were just gone. I have been sending emails to Sonos..no luck. Can they be retreived? My username is Clau52.

  • Newbie
  • Went to listen to the 200 plus songs a few weeks ago & they were just gone. I have been sending emails to Sonos..no luck. Can they be retreived? My username is Clau52.
  • 64 Views
  • 0 replies
  • 0 likes
  • 64 Views
  • 0 replies
  • 0 likes

I forget my email and user

My phone got destroyed I got a new one and I forgot my email user and password but I am still being charged on my credit card. And I will still like to listen to Spotify Premium.

  • Newbie
  • My phone got destroyed I got a new one and I forgot my email user and password but I am still being charged on my credit card. And I will still like to listen to Spotify Premium.
  • 111 Views
  • 0 replies
  • 0 likes
  • Account
  • 111 Views
  • 0 replies
  • 0 likes

Superuser Contribution Created two accounts to use with Spotify 3 months for 9MXN each.

I did as stated in the title, since I just wanted to use a new account and use that promotion but the first time it stated that I had already got a similar promotion activated. After several tries, and making another account altogether to try again m...

  • Newbie
  • I did as stated in the title, since I just wanted to use a new account and use that promotion but the first time it stated that I had already got a similar promotion activated. After several tries, a...
  • RodrigoPalma
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution payments

I had my debit card linked to my account and the payments were coming out fine. Then my debit card expired and before I could get anouther one my account unlinked. When I went back on there and tried to put another payment method in it keeps saying O...

  • Newbie
  • I had my debit card linked to my account and the payments were coming out fine. Then my debit card expired and before I could get anouther one my account unlinked. When I went back on there and tried...
  • RodrigoPalma
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doble cobro mensual

Estimados favor ayuda....cuando me suscribí a sptotify se suponía que cancelaría 3.099 mensual, pero comenzaron a llegar los recibos y estoy pagando dos veces la misma suma...despues de esto cancelé la suscripsión y me siguen cobrando...que se puede ...

  • Newbie
  • Estimados favor ayuda....cuando me suscribí a sptotify se suponía que cancelaría 3.099 mensual, pero comenzaron a llegar los recibos y estoy pagando dos veces la misma suma...despues de esto cancelé ...
  • RodrigoPalma
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Spotify Family Device Check

I want to make sure my family isn't giving out their username/password to other people. Is thre a way I can see how many and which devices my family is using their spotify account for?

  • Newbie
  • I want to make sure my family isn't giving out their username/password to other people. Is thre a way I can see how many and which devices my family is using their spotify account for?
  • Maxim
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription fee is still charged after changing to part of family package

My mobile billing statement still shows the charge of the premium subcription fee after changing my subscription package from individual premium to part of family package in Sept 2016. Please assist on this and do let me know if you need my mobile bi...

  • Newbie
  • My mobile billing statement still shows the charge of the premium subcription fee after changing my subscription package from individual premium to part of family package in Sept 2016. Please assist ...
  • RodrigoPalma
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was charged for Premium whilst on a Free account.

I was charged 9.99 this month for Premium and in fact, when I opened my Spotify app my account was listed as Premium. I then logged in through the website to unsubscribe however I was listed there as a Free user. I then logged out of Spotify though t...

  • Newbie
  • I was charged 9.99 this month for Premium and in fact, when I opened my Spotify app my account was listed as Premium. I then logged in through the website to unsubscribe however I was listed the...
  • RodrigoPalma
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't recognize I'm no longer abroad

I went to Europe and my Spotify still thinks I'm abroad. My premium account was changed to free for some reason while I was abroad so now I am locked out of my account. Please advise

  • Newbie
  • I went to Europe and my Spotify still thinks I'm abroad. My premium account was changed to free for some reason while I was abroad so now I am locked out of my account. Please advise
  • RodrigoPalma
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Codes for Family Premium won't work

I upgraded my Spotify account to a Family plan. When I send an invite to the account I want added we enter the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service". We've tried multiple t...

  • Newbie
  • I upgraded my Spotify account to a Family plan. When I send an invite to the account I want added we enter the code and it says "Unfortunately this Premium code does not seem to be valid. Try again o...
  • RodrigoPalma
  • Roadie
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sudden Change in Premium Charge

From the time I made my account premium from student discount, i've been paying around $4.99 per month and then suddenly I was recently charged $10. I had to update my card, just to bring back my student discount back. Any reason why the price was bu...

  • Newbie
  • From the time I made my account premium from student discount, i've been paying around $4.99 per month and then suddenly I was recently charged $10. I had to update my card, just to bring back my stu...
  • RodrigoPalma
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Télécharger

Je suis abonnée à Premium et j'essaie de télécharger un album et lorsque je pèse sur télécharger on me ramène toujours à la publicité de Spotify

  • Newbie
  • Je suis abonnée à Premium et j'essaie de télécharger un album et lorsque je pèse sur télécharger on me ramène toujours à la publicité de Spotify
  • RodrigoPalma
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello! I've got trouble accessing my sister's Premium for Family

I used her redemption link/code, I plugged in my info & our address, and I went through all the other steps correctly as far as I know. It listed this account as the one activated for Premium. Yet, I've got nothing. My account still reads "Free". I'v...

  • Visitor
  • I used her redemption link/code, I plugged in my info & our address, and I went through all the other steps correctly as far as I know.  It listed this account as the one activated for Premi...
  • RodrigoPalma
  • Roadie
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes