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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi!I have the spotify app. I cant find any option allowing me to upgrade my subscription from free to premium. The thing is I also cant use the official site in any browser to upgrade my subscription because my money is on appstore.Any suggestions wo...
I am trying to apply a Spotify gift card to my account. But when I try to go to the 'Redeem' page I get an error that says "Oops! Something went wrong. Please try again." Any help would be apprecated!
I am currently trying to use an AMEX gift card to purchase Premium. It has $30 on it, so I don't understand why it won't go through. Please help!
So I want to deactivate my Facebook account and use Spotify as a standalone app using the numerical log in username. However, I cannot access my email account linked to my Facebook and so cannot create a password for Spotify. I have changed my Facebo...
Hi iv gone back to spotify free but now cant login using app it said i dont hav an account yet i can still login to my account in brouser and if i try make a new account it said my emails alrdy used. Iv tryed re installing app with no change any help...
Hi, I switched to student before my account was supposed to be charged for premium, but on my account it still billed me for $9.99 instead of $4.99. This is kind of frustrating and I'd like my $5 back.
How do I switch over all of my stuff onto my new account?
I have been using spotify for almost 8 years now, started from UK and now I am in Singapore. Never had a problem. Recently I checked my account statements carefully and realised Spotify has been charging me twice from April 2016 onwards. (Attachement...
Firstly, I can't find contact information for Spotify's team I stopped using Spotify over a month ago when my phone broke, although I never cancelled the subscrition. Close to a month ago, I tried using Spotify, but could only use Shuffle Play and my...
Hi,I'm a student in college and have been using my spotify discount for over two years now. My account switched back to premium without me noticing and it's been taking out $9.99 the last 3 months, and I JUST realized it. I still want my student subs...
My plan got stopped because my payments didn't go through. I have however contacted my bank and they said they received no attempts of charge by Spotify. I have contacted Spotify, got a robotic answer that didn't even address my message. There is no ...
I moved a while ago, and I believe I changed my adress when I started my family premium subscription. Now I have a third account that I personally use and I've been trying to add it to my family plan, but when I put in my address it says it can't ver...
Hi.i m being chard every month for Spotify Premium, altough i m getting the Basick package! Cheers
I wish to unlink my spotify account to my old psn i cant login to or get access to. How do i unlink my spotify without logging into my old psn acct.
I cancel premium half way through Jan, so xould an employee of your company explain why your system is saying im still premium and you just stole money from me. So, can i have back what doesnt belong to you or do i have to chargeback?
Hi, I have been paying every month for a premium account and I have never had a premium account. My account says I'm still listening to Spotify for free. I would like to cancel this subscription but I don't have the option to cancel it seeing as my a...
It registers me as still on a premium account, however I'd already cancelled my free trial. Can't register through the Spark deal as it asks me to cancel, and when I click cancel brings me to the Spotify account page and says something went wrong.
Hi I am a student and I am being charged two direct debits which are £4.99 each. You're taking it from two different bank accounts on different days of the month. Please help!
Hey, I recently became a grad student and I would love to switch my premium (which is ending this month on the 13th anyways) to a student account. Can someone tell me how to do this? Do I need to cancel my premium account first? Thanks! Beatrice
I recently received an email from Spotify saying that I cancelled my account (which I didn't), and that it would no longer be active starting on February 16th. I am currently unable to log in (I receive a message saying my email address does not exis...