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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My premium payment did not go through because of low balance on my card so I was prompted to update my details. I added money and tried to to update it but it didn't work. I have since tried over the last few weeks by entering both of my cards on mul...
Hey, I had two Spotify Accounts. The first was linked to Facebook and the second was created with an Email adress which I want to switch. So the problem is, that I deleted the first Spotify account and thought that my current Facebook Email is free t...
I've had a premium account for years now and was planning on keeping it for a while. Woke up this morning and my account has ads again and won't let me pick certain songs to listen to--my only option is to listen on shuffle. I'm confused because I've...
Basically, my account has decided to screw with me today. Two huge things have happened, this morning, I woke up with my playlist with downloaded songs going from having 240 songs to 10. This really freaked me out because all my **bleep** just disapp...
Buenas, no me sale la opcion para obtener premium y pagar. Me sale solamente que mi cuenta es free.Que hago?
Tengo mi cuenta con la suscripción Premium por error borre el caché de la app y ahora solo aparece como gratuita
Hi there, My brother added me to his family plan and it worked fine for awhile. He eventually forwarded me a text he had recieved about me losing my premium because my address couldn't be confirmed. The text said I would recieve a notification to con...
Hi,I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same address as I do (which is false because we do live toge...
I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?
i just paid to renew my premium subscription today i want to switch to the family subscription if i switch now will i have to payythe 14.99 even though i just paid the 9.99 or do i just pay the difference?
i'm part of a family account but i can't upgrade it to premium and it's the correct address but i don't know why is showing a error. The main account it's "cirraptor" and the error it's: No puedes unirte a este Plan Familiar Premium. No pudimos confi...
I just bought Spotify premium for students, logged out to see if that would help, but even though I got the email receipt, I now am unable to log back into my account at all. Is there a time period I need to wait now in order to access my account or ...
Just noticed today that the recommended songs list below my playlists start to autoplay once my playlist is over. How do I stop this from happening? I don't mind the recos but I'd rather it not interfere with my playlists.Thanks!-S*EDIT* Found out it...
HiI have same issue that I want to change the country sitting. But it seems if I login with Facebook I can't change it. I know there is another post about the same problem two years ago, but I didn't see how it sovled. ( https://community.spotify.com...
I had to reinstall Spotify on my phone and all my songs are gone. I'm a premium member. How do I get them back?
will i get charged if i cancel my 3 months deal before it expires?
I already have an account for more than a year now but I used an other account for the last 6 months. Latelly I wanted to log in but it says the email and username are both incorrect or password. So I wanted to change my password but then it said tha...
Can you reset my account to a clean slate?
For a few weeks the 30-day free trial of Spotify has been going on. I made a Paypal account (my first, and it has 0.00 balance), and tried to login and subscribe for the trial, but for some reason everytime after I logg in, I get redirected to the Pa...
I used to have the Premium promotion for 3 months @ 0.99. I am now using the FREE version and I do not understand why I am being charged $1.08 TWICE. Spotify Case # 04492922