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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
87949 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
724477 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754363 Views
18 replies
29 likes
I am extremely pissed off because I canceled back in June 21016. It is now September 2016 and I am still being charged for something I don't use. If this is not resolved I will be calling my bank and reporting it as fraudulent charges. This company i...
I am extremely pissed off because I canceled back in June 21016. It is now September 2016 and I am still being charged for something I don't use. If this is not resolved I will be calling my bank and...
Spotify Star
311 Views
3 replies
0 likes
Hi there, would you please explain how I manage to get my playlists to my kids accounts? I do have the Family-Account, my kids are invited to my family-account and as my account says they are "active". But there are no playlists or songs I have in my...
Hi there, would you please explain how I manage to get my playlists to my kids accounts? I do have the Family-Account, my kids are invited to my family-account and as my account says t...
Newbie
607 Views
3 replies
0 likes
I went to create a Spotify account to find that one had already been used with my email address. I changed the password but they have their facebook to log into and I don't know how to remove their facebook from my account. Not to mention in trying t...
I went to create a Spotify account to find that one had already been used with my email address. I changed the password but they have their facebook to log into and I don't know how to remove their f...
Music Fan
478 Views
2 replies
0 likes
My account had canceled due to lack of payment but I just paid it and it's still showing an error message when i go to log in. It won't even let me put my info in, it just asks me if I want to downgrade. Help!
My account had canceled due to lack of payment but I just paid it and it's still showing an error message when i go to log in. It won't even let me put my info in, it just asks me if I want to downgr...
Community Legend
334 Views
1 replies
0 likes
I’ve tried several times to update my payment details since my old card expired.The problem is that after “ Pick a Payment Option” the screen “ Change Payment Details” is not working.The sign “ wait we are checking something” is rolling over and over...
I’ve tried several times to update my payment details since my old card expired. The problem is that after “ Pick a Payment Option” the screen “ Change Payment Details” is not working. The si...
Newbie
291 Views
2 replies
0 likes
Hi,I live in the Netherlands and O use prepaid cards to upgrade to premium whenever I want. These prepaidcards are in Euro's.I am in the USA now and forgot to extend my premium account before my trip. Is it possible to use an US prepaidcard (which is...
Hi, I live in the Netherlands and O use prepaid cards to upgrade to premium whenever I want. These prepaidcards are in Euro's. I am in the USA now and forgot to extend my premium account before...
Spotify Star
454 Views
1 replies
0 likes
Hello, I actually login via facebook and want to switch to user and password. will drop FB. I have a sponsored premium account from my cell phone compagnyHow can i do that?
Hello, I actually login via facebook and want to switch to user and password. will drop FB. I have a sponsored premium account from my cell phone compagny How can i do that?
Spotify Star
449 Views
1 replies
0 likes
Hi I use Spotify Family and wanted to add a new family member.But we are at the moment on holiday in France (we originally live in Germany).The new family member opened a new Spotify account to accept the invitation.Now we got a message that a login ...
Hi I use Spotify Family and wanted to add a new family member. But we are at the moment on holiday in France (we originally live in Germany). The new family member opened a new Spotify account to a...
Spotify Star
354 Views
1 replies
0 likes
I want to cancel my premium subscription as I dont use it much. However, whenever I try to do it on Spotify website on the verification page it says my password is incorrect! I tried to reset the password 3 - 4 times but everytime even with the new p...
I want to cancel my premium subscription as I dont use it much. However, whenever I try to do it on Spotify website on the verification page it says my password is incorrect! I tried to reset the pas...
Newbie
244 Views
1 replies
0 likes
Woke up this morning to someone else on my account. I changed the password and forced all devices to log out, so everything is OK in that aspect. My new issue is that all of my saved songs are GONE! I found out how to get all of my playlists back, bu...
Woke up this morning to someone else on my account. I changed the password and forced all devices to log out, so everything is OK in that aspect. My new issue is that all of my saved s...
Spotify
215 Views
1 replies
0 likes
Hi, I'm not sure why, but I have been locked out of my Spotify Premium account on all platforms. Every time I try and log in, the message 'The username or password is incorrect. (Error Code: 3)' comes up. I've tried to reset my password to rectify th...
Hi, I'm not sure why, but I have been locked out of my Spotify Premium account on all platforms. Every time I try and log in, the message 'The username or password is incorrect. (Error Code:...
Spotify Star
246 Views
1 replies
0 likes
I have been having this problem for a while now. I feel like it is important to know that this problem has been occuring accross all platforms, on my PC, Mac and iPhone. I also have Spotify Premium on the account. The problem I have is that I can't u...
I have been having this problem for a while now. I feel like it is important to know that this problem has been occuring accross all platforms, on my PC, Mac and iPhone. I also have Spotify Premium o...
Spotify Star
248 Views
1 replies
0 likes
I am on a Singapore Spotify premium account and I am paying it with a Singapore credit card. Why am I being charged a conversion fee?
I am on a Singapore Spotify premium account and I am paying it with a Singapore credit card. Why am I being charged a conversion fee?
Spotify Star
899 Views
1 replies
0 likes
Until about two days ago I had been using Spotify to make playlists for my radio show. Then my family got the family premium plan, which has been awesome so far, except that now that I have my own profile, I want my radio listeners to be able to find...
Until about two days ago I had been using Spotify to make playlists for my radio show. Then my family got the family premium plan, which has been awesome so far, except that now that I have my o...
Spotify Star
338 Views
1 replies
0 likes
My discover weekly has not updated at all this week. I have tried logging in and out and its still stuck to last weeks. Here is the link to my discover weekly playlist:https://play.spotify.com/user/spotifydiscover/playlist/6j2dpmTYllfkTWhoAay7Rg Plea...
My discover weekly has not updated at all this week. I have tried logging in and out and its still stuck to last weeks. Here is the link to my discover weekly playlist: https://play.spotify.com/user...
Spotify Legend
175 Views
1 replies
0 likes
i have account username is britney.yagay,and i can use it to log in or use facebook log in it, it's connected to facebook account,,but my facebook is briney_yagay@hotmail.com,,and i can't use email name britney_yagay@hotmail.com to log in spotify wit...
i have account username is britney.yagay,and i can use it to log in or use facebook log in it, it's connected to facebook account,,but my facebook is briney_yagay@hotmail.com,,and i can't use em...
Spotify Star
417 Views
3 replies
0 likes
Help! Ive moved to australia from new zealand, my spotify premium has run out so i purchased a $36 gift card to update it, but it wont let me pay using it because my details have the country set as nz. I went to go change them and it says I have to u...
Help! Ive moved to australia from new zealand, my spotify premium has run out so i purchased a $36 gift card to update it, but it wont let me pay using it because my details have the country set as n...
Spotify Star
223 Views
1 replies
0 likes
I purchased a new phone but am unable to access my premium features?
I purchased a new phone but am unable to access my premium features?
Spotify Star
182 Views
1 replies
0 likes
When I try to reset my password it says my email is not linked with an active Spotify account when I was using just before
When I try to reset my password it says my email is not linked with an active Spotify account when I was using just before
Spotify Star
187 Views
1 replies
0 likes
I was a part of my family in the family subscription but now I don't have premium
I was a part of my family in the family subscription but now I don't have premium
Spotify
240 Views
1 replies
0 likes
