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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396383 Views
  • 943 replies
  • 107 likes
  • Account
  • 396383 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170504 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170504 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98839 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98839 Views
  • 68 replies
  • 10 likes

Facebook error message

Hello, So here's the scoop...my facebook account which is linked to my spotify account (I would also like to amend that as well. PITA!!) was hacked and sent out a bunch of spam blah blah blah...but now I cannot access the spotify app through my phone...

  • Visitor
  • Hello,  So here's the scoop...my facebook account which is linked to my spotify account (I would also like to amend that as well. PITA!!) was hacked and sent out a bunch of spam blah blah blah....
  • AngeloTan
  • Music Fan
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Charged twice per month

I got charged twice with the student discount I have the premium subscription but I want my money back since I got charged two times

  • Casual Listener
  • I got charged twice with the student discount I have the premium subscription but I want my money back since I got charged two times
  • LordRollin
  • Community Legend
  • 184 Views
  • 3 replies
  • 0 likes
  • 184 Views
  • 3 replies
  • 0 likes

Trying to switch monthly price to Student Membership

I currently have a regular $10/month subscription. I just got a new card so my membership is about to expire in 5 days. Im trying to adjust the price to the student discount one but every link I found on spotify's website just takes me to a page that...

  • Newbie
  • I currently have a regular $10/month subscription. I just got a new card so my membership is about to expire in 5 days. Im trying to adjust the price to the student discount one but every link I foun...
  • LordRollin
  • Community Legend
  • 213 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 213 Views
  • 3 replies
  • 0 likes

missed 1 day to cancel, can i get a refund?

Hi, I missed 1 day to cancel before my premium account was renewed today. Can I still get a refund? Do not wish to continue subscription. Already cancelled today. Can anyone help pls?

  • Casual Listener
  • Hi,   I missed 1 day to cancel before my premium account was renewed today. Can I still get a refund? Do not wish to continue subscription. Already cancelled today. Can anyone help pls?
  • mhar_roquejr
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

Spotify Connect - Account issue?

Hello. I am having an issue with Spotify Connect, specifically on my household premium account. On my account (logging in via both Android and PC) my Samsung Multi-room speakers do not show up as an option for Playback. However if my housemate logs i...

  • Newbie
  • Hello.   I am having an issue with Spotify Connect, specifically on my household premium account. On my account (logging in via both Android and PC) my Samsung Multi-room speakers do not show ...
  • user-removed
  • Not applicable
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Spotify Family not working

I have a valid and paid Spotify Family subscription account, yet it is treating me as if I have a free account. I can't go into offline mode and none of my Family can use Premium either.I have logged out and also uninstalled and reinstalled the App, ...

  • Casual Listener
  •   I have a valid and paid Spotify Family subscription account, yet it is treating me as if I have a free account.   I can't go into offline mode and none of my Family can use Premium eit...
  • paulalonzosx
  • Casual Listener
  • 1452 Views
  • 12 replies
  • 0 likes
  • Premium
  • 1452 Views
  • 12 replies
  • 0 likes

CANT CHANGE PASSWORD, NO VALID EMAIL EXISTS...

Email was my own email server which no longer exists. Password was changed by change was not sync'd to password server. Email: Email Removed I am still logged in on one device but can't access on any other device because I don't know the new password...

  • Newbie
  • Email was my own email server which no longer exists. Password was changed by change was not sync'd to password server.  Email: Email Removed   I am still logged in on one devi...
  • EthanS1
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 270 Views
  • 1 replies
  • 0 likes

Why am I not getting the Student Discount anymore??

Dear anyone who can help, I have been paying $5.04 for Spotify Premium for months and have recently got charged for $10.04. I am wondering why? My account has my personal email and not my school email, is this the reason why? I have also transfered u...

  • Newbie
  • Dear anyone who can help,   I have been paying $5.04 for Spotify Premium for months and have recently got charged for $10.04. I am wondering why? My account has my personal email and not my sc...
  • EthanS1
  • Community Legend
  • 1870 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1870 Views
  • 1 replies
  • 0 likes

Can't log in ERROR CODE 3

I've reset my password 3 time's it will not let me log in. ERROR CODE 3i've tried to make a new one but its says email is already taken Please help

  • Newbie
  • I've reset my password 3 time's it will not let me log in. ERROR CODE 3 i've tried to make a new one but its says email is already taken 😕 Please help
  • EthanS1
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Family Account

Hi, we are using a family account and I thought that the point was, that we can use Spotify simultaneously on different devices. However, when be both use Spotify we always get the message, that the Account is being used elsewhere? Is there a solutio...

  • Casual Listener
  • Hi, we are using a family account and I thought that the point was, that we can use Spotify simultaneously on different devices. However, when be both use Spotify we always get the message, that the ...
  • Bearfootrecords
  • Community Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

premium subscription

Hello everyone, I payed (with an on-line created prepayed card 3 months duration) 0,99 euros in June for three months each month in order to have premium.At the end of the period i didn't cancel neither the subscription or modify the payments data bu...

  • Casual Listener
  • Hello everyone, I payed (with an on-line created prepayed card 3 months duration) 0,99 euros in June for three months each month in order to have premium. At the end of the period i didn't cancel ne...
  • Bearfootrecords
  • Community Legend
  • 225 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 225 Views
  • 3 replies
  • 0 likes

Premium family redeem voucher code not working

Hi there, I clicked on accept invitation and then checked the correct inviote code was present before clicking Redeem but get an error message "Oops something went wrong. try again". treid again and same message. How do I get this fixed? Thanks

  • Newbie
  • Hi there, I clicked on accept invitation and then checked the correct inviote code was present before clicking Redeem but get an error message "Oops something went wrong. try again". treid again and ...
  • EthanS1
  • Community Legend
  • 552 Views
  • 5 replies
  • 0 likes
  • 552 Views
  • 5 replies
  • 0 likes

cancellation didn't go through

Hi, I got the 3 month offer for 1 euro back on the 30th of June. On the 29th of September, i'm sure i cancelled my subscription, however I went on to my account today and i've been charged 9.99 for the next month. Why did this happen?

  • Newbie
  • Hi, I got the 3 month offer for 1 euro back on the 30th of June.  On the 29th of September, i'm sure i cancelled my subscription, however I went on to my account today and i've been charged 9.9...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Activate Spotify Premium through T-Mobile

How can I activate my Spotify Premium that I have Billet through T-Mobile

  • Casual Listener
  • How can I activate my Spotify Premium that I have Billet through T-Mobile
  • Brettl271
  • Casual Listener
  • 25753 Views
  • 2 replies
  • 0 likes
  • 25753 Views
  • 2 replies
  • 0 likes

Being over charged

Wanted to look around and find if there is any reason why spotify would want to charge $99.00 in a single month. Your subscription will automatically renew on9/20/16 and you'll be charged $ 99.00

  • Newbie
  • Wanted to look around and find if there is any reason why spotify would want to charge $99.00 in a single month. Your subscription will automatically renew on9/20/16 and you'll be charged $ 99.00
  • Kbcleary
  • Newbie
  • 179 Views
  • 2 replies
  • 1 likes
  • 179 Views
  • 2 replies
  • 1 likes

I have already pay

I had payed may premium famili spotify but when I start my app in mi iphone and mac this say if for free. I have erased the app in my iphone and mac and reinstall and say the same thing FREE. What can I do?

  • Visitor
  • I had payed may premium famili spotify but when I start my app in mi iphone and mac this say if for free.    I have erased the app in my iphone and mac and reinstall and say the same thin...
  • user-removed
  • Not applicable
  • 357 Views
  • 6 replies
  • 0 likes
  • 357 Views
  • 6 replies
  • 0 likes

Spotify for family problems

The good news is I've transferred from Apple music to Spotify for Family. The bad news is I'm having trouble adding my family members. All four other people have been invited and they've logged in with my details. But when one tries to play something...

  • Newbie
  • The good news is I've transferred from Apple music to Spotify for Family.  The bad news is I'm having trouble adding my family members.   All four other people have been invited and they'...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

I made Spotify using facebook but I can't find my friends

I made my Spotify using facebook but I cannot find my facebook friends there. When I try to load, this is what appears:What appears when I try to follow friendsIt's impossible for me to have zero friends on Spotify as I have 2,880 friends in total. I...

Screenshot from 2016-09-30 12-16-49.png
  • Casual Listener
  • I made my Spotify using facebook but I cannot find my facebook friends there. When I try to load, this is what appears: What appears when I try to follow friends It's impossible for me to have ze...
  • cluelessmarisse
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 192 Views
  • 2 replies
  • 0 likes

I dont know my email address and or passwort

i created my account and logged into spotify on sonos now i wanna log in on an computer or android phone and cant remember any of my dates -.- iam still logged into the account of sonos and i got the crediat card where the premium account gets payed ...

  • Casual Listener
  • i created my account and logged into spotify on sonos now i wanna log in on an computer or android phone and cant remember any of my dates -.- iam still logged into the account of sonos and i got the...
  • Kevinbrau
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 162 Views
  • 1 replies
  • 0 likes