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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • carlosxn
  • Casual Listener
  • 262948 Views
  • 513 replies
  • 34 likes
  • Account
    Free
  • 262948 Views
  • 513 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13033 Views
  • 6 replies
  • 11 likes
  • Security
  • 13033 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529214 Views
  • 989 replies
  • 113 likes
  • Account
  • 529214 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128085 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128085 Views
  • 74 replies
  • 12 likes

Problem signing up for family plan

I decided to get a family account for me and my sister, but after completing all my credit card info and clicking on the button to proceed, it kept updating the screen and nothing happened! After a while I decided to try it again and the same thing h...

  • Newbie
  • I decided to get a family account for me and my sister, but after completing all my credit card info and clicking on the button to proceed, it kept updating the screen and nothing happened! After a w...
  • Algee
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Charged for Premium on Two Different Cards

I used to have my Spotify account linked through my old FaceBook account, but I deleted that FaceBook account permanently back in February. I thought that I had canceled my premium Spotfiy subscription linked to that FB account at that time, as I had...

  • Casual Listener
  • I used to have my Spotify account linked through my old FaceBook account, but I deleted that FaceBook account permanently back in February. I thought that I had canceled my premium Spotfiy subscripti...
  • uhlonuh
  • Casual Listener
  • 673 Views
  • 2 replies
  • 0 likes
  • 673 Views
  • 2 replies
  • 0 likes

Signing in

I can't sign in

  • Newbie
  • I can't sign in
  • marlonsphere
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Charged after I canceled

I canceled my subscription at the end of last month and just now received a new charge I went to my account and I says I still have premium even tho I canceled already.

  • Newbie
  • I canceled my subscription at the end of last month and just now received a new charge I went to my account and I says I still have premium even tho I canceled already.
  • kbrooksc
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! I cant cancel my subcription, please help.

I got spotify premium, and i downloaded it through my phone.I rarely use it anymore so i want to get rid of the $10/month charge.when i go online it shows i dont have spoity premium, but i do because im still getting charged.how do i cancel my subcri...

  • Newbie
  • I got spotify premium, and i downloaded it through my phone. I rarely use it anymore so i want to get rid of the $10/month charge. when i go online it shows i dont have spoity premium, but i do bec...
  • sakura08
  • Roadie
  • 662 Views
  • 3 replies
  • 0 likes
  • Premium
  • 662 Views
  • 3 replies
  • 0 likes

i have premium and cant log into my account!!!

i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but nothing is working for me. Can you help me with this...

  • Newbie
  • i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but n...
  • Algee
  • Roadie
  • 265 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 265 Views
  • 3 replies
  • 0 likes

Two payment and no premium

I signed up for a spotify premium account and I cant get my phone to recognize it. Keeps telling me I have a free account. My card processed the payment twice.I tried to follow the steps of the other topic, but nothing happened.

  • Casual Listener
  • I signed up for a spotify premium account and I cant get my phone to recognize it. Keeps telling me I have a free account. My card processed the payment twice. I tried to follow the steps of the oth...
  • Algee
  • Roadie
  • 318 Views
  • 3 replies
  • 1 likes
  • 318 Views
  • 3 replies
  • 1 likes

how do you get saved playlist over to new accounts signed up for premium family

My wife and daughters just signed up for premium family. We used to share my premium account and they had their own playlists. It is advertised that you can take your songs and playlists with you but we can't figure it out. Help!

  • Newbie
  • My wife and daughters just signed up for premium family.  We used to share my premium account and they had their own playlists.  It is advertised that you can take your songs and playlists ...
  • Algee
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

None of my cards are accepted

I recently got a new debit card in the mail and had to switch the payment details to my Premium account. But when I entered my new card, I was automatically sent to the screen that signs you up for the college student discount. I'm not in school so t...

  • Casual Listener
  • I recently got a new debit card in the mail and had to switch the payment details to my Premium account. But when I entered my new card, I was automatically sent to the screen that signs you up for t...
  • sakura08
  • Roadie
  • 279 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 279 Views
  • 4 replies
  • 0 likes

I have a premium account, I´m traveling in another country and now I´m not premium

Hi, I have a problem because I have a premium account and I´m traveling in another country and now I´m not premium anymore because when I try to play my music tell me that now I´m not in my original country and that I already spend my 14 days of free...

  • Newbie
  • Hi, I have a problem because I have a premium account and I´m traveling in another country and now I´m not premium anymore because when I try to play my music tell me that now I´m not in my orig...
  • sakura08
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Big problem

So, the day that my spotify enden for 2 months free spotify was yesterday. I signed out from spotify yesterday, but when i checked my back account there was a new message that i'm gonna pay for the next month? So at this moment I have to pay? But I w...

  • Newbie
  • So, the day that my spotify enden for 2 months free spotify was yesterday. I signed out from spotify yesterday, but when i checked my back account there was a new message that i'm gonna pay for the n...
  • osornios
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Several log in issues

Hey there! I have the following problems. Recently I had to change my Facebook password due to security reasons. My facebook was linked to spotify. Ever since I cant log in in the app. Not the desktop version, nor the android version. I tried several...

  • Newbie
  • Hey there!   I have the following problems. Recently I had to change my Facebook password due to security reasons. My facebook was linked to spotify. Ever since I cant log in in the app. Not t...
  • osornios
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Issue with Spotify Premium

I wanted to upgrade my account to premium and wanted to use my unidays discount. However, when I selected the option I was notified that it was already being used with another account, even though I just have one account and nobody has my log in deta...

  • Newbie
  • I wanted to upgrade my account to premium and wanted to use my unidays discount. However, when I selected the option I was notified that it was already being used with another account, even though I ...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! i have premium but i cant log in!!!

i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but nothing is working for me. Can you help me with this...

  • Newbie
  • i decided to get the premium for 30 days trial and today is my last day to cancel before i get charged. i tried many, many passwords and emails that could of possibly corresponded to my account but n...
  • Algee
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 323 Views
  • 1 replies
  • 0 likes

Reconnect my spotify account on my Mac

Hi,I disconnected my Spotify account yesterday, and now i wanna reconnect it.I have 2 choices to succeed it: Facebook or my email & password. From the first time, i always connected Spotify with my facebook account and now it's not possible any more....

  • Newbie
  • Hi, I disconnected my Spotify account yesterday, and now i wanna reconnect it. I have 2 choices to succeed it: Facebook or my email & password. From the first time, i always connected Spotify w...
  • osornios
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 267 Views
  • 1 replies
  • 0 likes

I closed Facebook and now I can't get gmail access to my Premium Account.

This New email Acccount is for communications purpose, couldn't find another way. I need you to send me links to regain access through this account or registered account ending @gmail to reconfigure Premium Account, otherwise I'll have to close it. P...

  • Newbie
  • This New email Acccount is for communications purpose, couldn't find another way.   I need you to send me links to regain access through this account or registered account ending @gmail t...
  • osornios
  • Spotify Star
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

Premium account problems

Hi! I've a family premium account, but it only works when I dont use it with facebook. If I'm on my phone, it keeps saying I'm not a premium user. So my account via facebook is different from my account via my username. That one is the premium one ap...

  • Newbie
  • Hi! I've a family premium account, but it only works when I dont use it with facebook. If I'm on my phone, it keeps saying I'm not a premium user. So my account via facebook is different from my acco...
  • osornios
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

play station y spotify

vincule mi cuenta de spotify con play station network para obtener la promoción debida, sin embargo no me aparece reflejada dicha promoción en el pago

  • Newbie
  • vincule mi cuenta de spotify con play station network para obtener la promoción debida, sin embargo no me aparece reflejada dicha promoción en el pago
  • osornios
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Dudas sobre plan familiar

Me interesa el plan familiar para que mis 2 hijas tengan acceso ilimitado a Spotify, pero mis hijas están algunos días del mes conmigo y otros con su madre. Vivimos en la misma ciudad, pero en domicilios diferentes. Las preguntas son: ¿Puedo adquirir...

  • Casual Listener
  • Me interesa el plan familiar para que mis 2 hijas tengan acceso ilimitado a Spotify, pero mis hijas están algunos días del mes conmigo y otros con su madre. Vivimos en la misma ciudad, pero en domici...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

me hicieron doble cargo a mi cuenta

necesito que solo me hagan un cargo a la tarjeta no dos, o bien que me den dos meses de servicio, se me hicieron dos pagos de 149 quiero que se me bonifique uno espero su pronta respuesta y atencion gracias.

  • Newbie
  • necesito que solo me hagan un cargo a la tarjeta no dos, o bien que me den dos meses de servicio, se me hicieron dos pagos de 149 quiero que se me bonifique uno espero su pronta respuesta y atencion ...
  • osornios
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes