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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81813 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657192 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738442 Views
18 replies
29 likes
The delivery date needed to purchase gift cards keeps saying "invalid format." What is the correct formate to use? This is the page I am on: https://www.spotify.com/my-en/purchase/ecards/
The delivery date needed to purchase gift cards keeps saying "invalid format." What is the correct formate to use? This is the page I am on: https://www.spotify.com/my-en/purchase/ec...
Casual Listener
2955 Views
5 replies
0 likes
I recieved an e-mail saying that if I sign up for Spotify with Paypal I will get 60 days free subscription. I am only getting 30 days. How can this be corrected?
I recieved an e-mail saying that if I sign up for Spotify with Paypal I will get 60 days free subscription. I am only getting 30 days. How can this be corrected?
Community Legend
270 Views
1 replies
0 likes
I had to reset my password. I did, but still cannot log in on my android phone. Yet, I have no problem logging in on my computer. I already tried uninstalling the app, deleting the device on my account, and logging out of all devices. It still won't ...
I had to reset my password. I did, but still cannot log in on my android phone. Yet, I have no problem logging in on my computer. I already tried uninstalling the app, deleting the device on my accou...
Casual Listener
251 Views
1 replies
0 likes
If I want to pay premium to the PayPal account from my mother Spotify, comes as the payment window, my mother enters the password and then it loads. When it is finished with loads, then I will come back to the page where you can buy Spotify Premium. ...
If I want to pay premium to the PayPal account from my mother Spotify, comes as the payment window, my mother enters the password and then it loads. When it is finished with loads, then I will come b...
Gig Goer
233 Views
1 replies
0 likes
I am currently having issues upgrading my currently free Spotify account to a Premium account. I have triple checked to make certain that all of my credit card info is correct, but to no avail, I keep receiving the same message: "Oop, seems your card...
I am currently having issues upgrading my currently free Spotify account to a Premium account. I have triple checked to make certain that all of my credit card info is correct, but to no avail, I kee...
Spotify Legend
496 Views
1 replies
0 likes
Would like to know how to switch from my current amount to paying the student price without cancelling my current subscription.
Would like to know how to switch from my current amount to paying the student price without cancelling my current subscription.
Community Legend
207 Views
1 replies
0 likes
I have created a playlist and downloaded it for offline listening however after sometime all my playlist have become unavailable and it needs to be downloaded again.. can I prevent this from happening?
I have created a playlist and downloaded it for offline listening however after sometime all my playlist have become unavailable and it needs to be downloaded again.. can I prevent this from happenin...
Gig Goer
320 Views
1 replies
0 likes
Hi I pay for Spotify premium monthly and now I want to cancel it but every time I go on my browser and follow my instructions on how to do it,it is saying that I do not pay for it so I can't cancel it? Can anyone help me? But it is taking payments
Hi I pay for Spotify premium monthly and now I want to cancel it but every time I go on my browser and follow my instructions on how to do it,it is saying that I do not pay for it so I can't cancel i...
Community Legend
188 Views
1 replies
0 likes
I am trying to log in to the Spotify app on my Mac with my email address, I am certain I am using the correct email and username and it keeps saying that the password is incorrect with error code 3. Please help!
I am trying to log in to the Spotify app on my Mac with my email address, I am certain I am using the correct email and username and it keeps saying that the password is incorrect with error code 3. ...
Community Legend
498 Views
2 replies
0 likes
Es una vergüenza que la página WEB no esté actualizada y que se indique que para comprar las tarjetas de regalo de Spotify Premium haya que hacerlo en El Corte Inglés, cuando en realidad estas tarjetas se han retirado del Corte Inglés desde hace más ...
Es una vergüenza que la página WEB no esté actualizada y que se indique que para comprar las tarjetas de regalo de Spotify Premium haya que hacerlo en El Corte Inglés, cuando en realidad estas tarjet...
Newbie
1457 Views
3 replies
1 likes
Is is possible to cancel your subscription to Spotify Premium for Family every month (similar to the 'normal' Spotify Premium)? Regards, S
Is is possible to cancel your subscription to Spotify Premium for Family every month (similar to the 'normal' Spotify Premium)? Regards, S
Spotify Star
318 Views
1 replies
0 likes
I added family plan and the one I sent link to does not know how to create an account anyone know how to?
I added family plan and the one I sent link to does not know how to create an account anyone know how to?
Community Legend
176 Views
1 replies
0 likes
Envié una tarjeta de regalo, con saber si llego al destinatario?
Envié una tarjeta de regalo, con saber si llego al destinatario?
Spotify Legend
271 Views
1 replies
0 likes
In feb 2016, i didn't pay for my subcripstion by mistake from the bank.When i reopened my spotify again, all my old playlist were gone. Can you somehow get those playlist back for me? RegardsSassi Gullestad
In feb 2016, i didn't pay for my subcripstion by mistake from the bank.When i reopened my spotify again, all my old playlist were gone. Can you somehow get those playlist back for me? Regards ...
Community Legend
292 Views
3 replies
0 likes
I have a premium account and since last weekend Spotify are charging me about last payment, but I've payed on July and also have the receipt (number 1138366414016). I couldn't find the support area and I will cancel my account, because I'm paying for...
I have a premium account and since last weekend Spotify are charging me about last payment, but I've payed on July and also have the receipt (number 1138366414016). I couldn't find the ...
Spotify Legend
720 Views
1 replies
0 likes
I am considering joining the Family plan but I want to know what control I have over what my children would have access to? I don't want them to see, for example, the Playlists that you show by default in the Browse section that display when I launch...
I am considering joining the Family plan but I want to know what control I have over what my children would have access to? I don't want them to see, for example, the Playlists that you show...
Composer
469 Views
3 replies
0 likes
Hi,I'm so confused to see that the album "Regional at best" from Twenty One Pilots is on Deezer but not on spotify, So I was wondering if you could add it to make life easier to any Twenty One Pilots fan. Thanks a lot
Hi, I'm so confused to see that the album "Regional at best" from Twenty One Pilots is on Deezer but not on spotify, So I was wondering if you could add it to make life easier to any Twenty O...
Spotify Legend
199 Views
1 replies
0 likes
Hola Buen día,Realice el pago de Spotify Premium y me lo aplico tres veces a mi tarjeta, pero aun no puedo entrar como Premium me dice que debo pagar de nuevo. En la pagina decia que no se me haría el cargo y lo recibi por triplicado, cada cargo por ...
Hola Buen día, Realice el pago de Spotify Premium y me lo aplico tres veces a mi tarjeta, pero aun no puedo entrar como Premium me dice que debo pagar de nuevo. En la pagina decia que no se...
Spotify Legend
253 Views
1 replies
0 likes
Hello, good customer since One year, I Would like to know if it was possible to unlock my email address Who is to associate my account facebook For May I delete my facebook account and recreate myself Rates on spotify with this same address .. Thank ...
Hello, good customer since One year, I Would like to know if it was possible to unlock my email address Who is to associate my account facebook For May I delete my facebook account and recreate ...
Spotify Star
235 Views
1 replies
0 likes
I am trying to sign up for spotify student, and my college is not an option. What do i do? i cannot get the discount if i cannot select my college..
I am trying to sign up for spotify student, and my college is not an option. What do i do? i cannot get the discount if i cannot select my college..
Spotify Star
265 Views
1 replies
0 likes
