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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6673 Views
  • 1 replies
  • 9 likes
  • Security
  • 6673 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473198 Views
  • 978 replies
  • 111 likes
  • Account
  • 473198 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207756 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207756 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118954 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118954 Views
  • 72 replies
  • 12 likes

Spotify premium student deal confusion

I went to go and get spotify premium and i saw a cheaper deal which was the student discount but i didnt relize at the time that it was only for college students so i filled out my card information and i went to the part were it said fill out my name...

  • Newbie
  • I went to go and get spotify premium and i saw a cheaper deal which was the student discount but i didnt relize at the time that it was only for college students so i filled out my card information a...
  • Algee
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error redeeming gift cards

Hi-I bought 4 $30 Spotify gift cards. The store receipt shows that they have been activated. When I enter each code at spotify.com/redeem, I get the error message: "Unfortunately this Premium code does not seem to be valid. Try again or contact custo...

  • Casual Listener
  • Hi- I bought 4 $30 Spotify gift cards. The store receipt shows that they have been activated. When I enter each code at spotify.com/redeem, I get the error message: "Unfortunately this Premium code ...
  • machinephase
  • Casual Listener
  • 1516 Views
  • 2 replies
  • 1 likes
  • Account
  • 1516 Views
  • 2 replies
  • 1 likes

BEGGING FOR HELP!!!!

My mom pays for my spotify account. She called the bank to cancel the payment not knowing what spotify is. She called the back to cancel what she said and pay for it. I got an email for spotify the my account was disabled but now my mom just paid for...

  • Newbie
  • My mom pays for my spotify account. She called the bank to cancel the payment not knowing what spotify is. She called the back to cancel what she said and pay for it. I got an email for spotify the m...
  • Algee
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Changed Country including Payment - still showing old country

I've recently moved to Australia from the UK. As such I have changed my Spotify account settings from the UK to Australia by updating my payment details to an Australian payment card. I have made my first payment in AUD. Annoyingly my account page st...

  • Newbie
  • I've recently moved to Australia from the UK. As such I have changed my Spotify account settings from the UK to Australia by updating my payment details to an Australian payment card. I have made my ...
  • KPM1066
  • Newbie
  • 308 Views
  • 1 replies
  • 2 likes
  • 308 Views
  • 1 replies
  • 2 likes

I need help with Spotify Premium

Hello.I previously had the Spotify Premium service with a VISA card. I do not have this service as I closed the card.Now I want to have the Premium service with the Card Diners Club International, but I'm from Ecuador; on the card says "Valid only in...

  • Casual Listener
  • Hello. I previously had the Spotify Premium service with a VISA card. I do not have this service as I closed the card. Now I want to have the Premium service with the Card Diners Club International...
  • KatesHere
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution All of my music deleted

I went to add a song and some how all my saved music has been deleted! Anyone have this issue? Is spotify having server issues now? Is there any way to get recover my saved music? I've also uninstalled the apps both on mac and iOS as well as logged i...

  • Casual Listener
  • I went to add a song and some how all my saved music has been deleted! Anyone have this issue? Is spotify having server issues now? Is there any way to get recover my saved music?   I've also ...
  • bobert98h
  • Newbie
  • 220 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 220 Views
  • 2 replies
  • 0 likes

Solved!! Cuenta premium

Hola hablo español. Ayudenme entre a la página de Spotify e hice el pago vía tarjeta de crédito. Y después de poner todos mis datos me salió error y que según no se me había hecho ningún cobro, pero tengo activado que me lleguen los mensajes cuando m...

  • Casual Listener
  • Hola hablo español. Ayudenme entre a la página de Spotify e hice el pago vía tarjeta de crédito. Y después de poner todos mis datos me salió error y que según no se me había hecho ningún cobro, pero ...
  • Juanma_217
  • Newbie
  • 291 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! Confused whether I'm signed up...

When I attempted to sign up for student Spotify premium, I got an error saying "We couldn't verify that you're a student, please try again." I went ahead and started a one-week trial in the meantime while I try to manually verify that I'm a student (...

  • Casual Listener
  • When I attempted to sign up for student Spotify premium, I got an error saying "We couldn't verify that you're a student, please try again." I went ahead and started a one-week trial in the mean...
  • Algee
  • Roadie
  • 375 Views
  • 2 replies
  • 0 likes
  • 375 Views
  • 2 replies
  • 0 likes

Sesión Premium Pausada

Ayuda !!!! Mi prima cta se pauso Porque No se Pudo Realizar El Pago, sin embargo de Mi Banco mí notifi Que El cargamento Ya Se APLICO Dos Veces Que Debo Hacer ??

  • Newbie
  • Ayuda !!!! Mi prima cta se pauso Porque No se Pudo Realizar El Pago, sin embargo de Mi Banco mí notifi Que El cargamento Ya Se APLICO Dos Veces Que Debo Hacer ??
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Payment for Singapore

Hi, My payments for Spotify Premium with a credit card is denied and I am advised to check if it is allowed for international e-commerce or the other message is that the connection line with the bank is not available. However, when I use the same car...

  • Newbie
  • Hi,   My payments for Spotify Premium with a credit card is denied and I am advised to check if it is allowed for international e-commerce or the other message is that the connection line with...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Everything lost

My phone reset and in resetting up, I've lost my Spotify playlists, my account settings show me as premium but I'm only getting free service. My last bill payment went through. I have an Australian account and recently moved to hk. Not sure if this i...

  • Newbie
  • My phone reset and in resetting up, I've lost my Spotify playlists, my account settings show me as premium but I'm only getting free service. My last bill payment went through. I have an Australian a...
  • KatesHere
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estou tentando renovar minha assinatura mas esta dando erro

Estou colocando os dados tudo certo do cartao de credito mas assim que clico para confirmar aparece esta informaçao Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente de novo ou escolha outr...

  • Casual Listener
  • Estou colocando os dados tudo certo do cartao de credito mas assim que clico para confirmar aparece esta informaçao    Opa, parece que seu cartão ou serviço de pagamento está num dia rui...
  • Alejandro_C
  • Spotify Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Subscription by Salt

Hi everybody, For my birthday I have received a Spotify Card for a premium subscription. I would like to used it with my Salt subscritpion (it's a mobile operator), so that it don't use my internet package. Can anyone tell me how to do that (Salt sai...

  • Newbie
  • Hi everybody,   For my birthday I have received a Spotify Card for a premium subscription. I would like to used it with my Salt subscritpion (it's a mobile operator), so that it don't use my i...
  • osornios
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Payment issues

I didn't cancel my premium and it's taken £10 out my bank how do I get it back

  • Newbie
  • I didn't cancel my premium and it's taken £10 out my bank how do I get it back
  • osornios
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Pagos

Hola, al realizar el pago dice que no paso el cobro, pero en mi Edo de Cta lo tengo cobrado 3 veces, me sigue llegando la notificación de suspención por falta de pago. que hago ?

  • Newbie
  • Hola, al realizar el pago dice que no paso el cobro, pero en mi Edo de Cta lo tengo cobrado 3 veces, me sigue llegando la notificación de suspención por falta de pago. que hago ?
  • osornios
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Me ofrecieron 6 meses a 0.99 y solo me dierno 2

Me pasé a preimun porque salió una promoción de 6 meses sólo me costará cada mes a 0.99 y acepte porque me pareció una súper oferta pero sólo 2 meses me han cobrado 0.99 y los demás 16 soles aproximadamente. No dan la promoción correcta quiero una so...

  • Newbie
  • Me pasé a preimun porque salió una promoción de 6 meses sólo me costará cada mes a 0.99 y acepte porque me pareció una súper oferta pero sólo 2 meses me han cobrado 0.99 y los demás 16 soles aproxima...
  • osornios
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling my current subscription

Hi! I just signed up and paid for Premium for Family plan but I want to cancel it for this month and not get charged. Is this possible or am I stuck? Thanks,C

  • Newbie
  • Hi! I just signed up and paid for Premium for Family plan but I want to cancel it for this month and not get charged.   Is this possible or am I stuck?   Thanks, C
  • osornios
  • Spotify Star
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Résilié ?

Bonjour la communauté Spotify !Celà fait au moins un an que je suis en Premium, que je paye 9,99€ par mois ( PAR PRÉLÈVEMENT AUTOMATIQUE chaque 29 du mois ) jusque là rien d'anormal ! Mais j'ai reçu un mail de leur part, me disant que la transaction ...

  • Newbie
  • Bonjour la communauté Spotify ! Celà fait au moins un an que je suis en Premium, que je paye 9,99€ par mois ( PAR PRÉLÈVEMENT AUTOMATIQUE chaque 29 du mois ) jusque là rien d'anormal ! Mais j'ai reç...
  • osornios
  • Spotify Star
  • 239 Views
  • 2 replies
  • 0 likes
  • 239 Views
  • 2 replies
  • 0 likes