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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8921 Views
  • 1 replies
  • 9 likes
  • Security
  • 8921 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480058 Views
  • 979 replies
  • 111 likes
  • Account
  • 480058 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210420 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210420 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120576 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120576 Views
  • 72 replies
  • 12 likes

Cant sign up for premium

I am unable to upgrade my subscription. I have tried several different cards, different web browsers and given it time in between. There is plenty of money in my account. Whenever I try I get the "Your card is having a bad day. . ." message and it te...

  • Casual Listener
  • I am unable to upgrade my subscription. I have tried several different cards, different web browsers and given it time in between. There is plenty of money in my account. Whenever I try I get th...
  • aes287
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 208 Views
  • 2 replies
  • 0 likes

My Spotify Free Trial Ended Yesterday

I have a free trial spotify that ended yesterday. I thought it will end tomorrow. A text mesage told me that I was charged 129 pesos. I want to cancel it for I have a 3 month free premium with my cellphone plan and I eant to use it. Question is, if i...

  • Casual Listener
  • I have a free trial spotify that ended yesterday. I thought it will end tomorrow. A text mesage told me that I was charged 129 pesos. I want to cancel it for I have a 3 month free premium with my cel...
  • yoderj44
  • Newbie
  • 290 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 290 Views
  • 4 replies
  • 0 likes

Superuser Contribution Valid Premium account through Sonera suddenly changed to Free

I have a valid three month free Premium account through Sonera here in Finland from 1 June onwards (proof of receipt exists - Sonera admits the existence of the account). Yesterday Aug 1 you suddenly changed my account to Spotify Free for no discerni...

  • Music Fan
  • I have a valid three month free Premium account through Sonera here in Finland from 1 June onwards (proof of receipt exists - Sonera admits the existence of the account). Yesterday Aug 1 you suddenly...
  • Alejandro_C
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium account in another country

Hi, I´ve been having problems with my account. Recently I traveled to other country and suddenly my account didn´t work anymore because it says that I can only use spotify abroad for 14 days, but I have a premium account and that should be no problem...

  • Newbie
  • Hi,   I´ve been having problems with my account. Recently I traveled to other country and suddenly my account didn´t work anymore because it says that I can only use spotify abroad for 14 days...
  • Alejandro_C
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 309 Views
  • 1 replies
  • 0 likes

Not being able to get premium

I had premium before but someone stole my card number so when I got a new card I forgot to change my card number on my account so I lost it. Now when I try to get it and I enter my card number it says there is a problem and won't let me get it! I hav...

  • Newbie
  • I had premium before but someone stole my card number so when I got a new card I forgot to change my card number on my account so I lost it. Now when I try to get it and I enter my card number it say...
  • KatesHere
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Subscription] App nao reconhece os membros

Olá, tinha uma conta premium desabilitada, eu reabilitei a mesma e mudei o plano para família , inclui todos através do link, mas os mesmo nao conseguiram cada um ouvir a sua música, cada vez que mais de um participante começava a utilizar o app, a o...

  • Newbie
  • Olá, tinha uma conta premium desabilitada, eu reabilitei a mesma e mudei o plano para família , inclui todos através do link, mas os mesmo nao conseguiram cada um ouvir a sua música, cada vez que mai...
  • Alejandro_C
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution family sharing payment by reedeem

Hi guysHow can i use my reedeem for permium for family with out credit card usage?thank for your supporting

  • Newbie
  • Hi guys How can i use my reedeem for permium for family with out credit card usage? thank for your supporting  
  • Alejandro_C
  • Spotify Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution EMAIL ISSUE

Hi,so i start using spotify as free member than added my facebook account in there than i decided to purchase spotify premium. I registered my account but now im having trouble with sync my spotify account to my facebook account also i can not apply ...

  • Newbie
  • Hi, so i start using spotify as free member than added my facebook account in there than i decided to purchase spotify premium. I registered my account but now im having trouble with sync my spotify...
  • Alejandro_C
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Premium
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution signed up for free trial, got charged

i was trying to sign up for the free 30 day trial and eventually using spotify student discount. i entered my info and got verified as a student, but when i pressed "get premium" my email recipet said i had been billed the $5 for my first month, alth...

  • Newbie
  • i was trying to sign up for the free 30 day trial and eventually using spotify student discount. i entered my info and got verified as a student, but when i pressed "get premium" my email recipet sai...
  • Alejandro_C
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong subscription

Hey guys, So today I bought premium through one of my email accounts, which held what I thought was my current and most frequently used accounts. Long story short I signed onto the free month subscription, realised my mistake and cancelled it. After ...

  • Newbie
  • Hey guys,    So today I bought premium through one of my email accounts, which held what I thought was my current and most frequently used accounts. Long story short I signed onto the fre...
  • Alejandro_C
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution someone's using my account and logging out of all accounts didn't work

my music keeps pausing and it says someone is using my account but I changed my Facebook password and tried the log out of all accounts thing but it's still happening. what's the next step?

  • Visitor
  • my music keeps pausing and it says someone is using my account but I changed my Facebook password and tried the log out of all accounts thing but it's still happening. what's the next step?
  • Alejandro_C
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 192 Views
  • 1 replies
  • 0 likes

unlimited not available anymore when I change my payment details (french user)

EN ---- Hello,I received a message that a payment failed because my credit card expired.I logged into the site and read the subscription is suspended.When I try to enter my new paiement details, I only have an option to get the premium subscription.A...

  • Casual Listener
  • EN ----   Hello, I received a message that a payment failed because my credit card expired. I logged into the site and read the subscription is suspended. When I try to enter my new paiemen...
  • KatesHere
  • Community Legend
  • 430 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 430 Views
  • 4 replies
  • 0 likes

Can I pay for premium again with the same bank details?

I've had spotify for years and got it when it you had to have it linked to a Facebook account. I have made a new account with a different username and have made copies of all my playlists on there. I currently have premium on the account linked to Fa...

  • Newbie
  • I've had spotify for years and got it when it you had to have it linked to a Facebook account. I have made a new account with a different username and have made copies of all my playlists on there. I...
  • Maxim
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 383 Views
  • 1 replies
  • 0 likes

HELP I PAID FOR PREMIUM I HAVE RECIPETS AND STILL NO PREMIUM

hello, I apologize for the large lettering I just need help with this agrrovating issue. I purchased Spotify premium im June and I've been waiting for it to activate. it still hasn't and I've tried reddit and apple and they have no clue so I figured ...

  • Newbie
  • hello, I apologize for the large lettering I just need help with this agrrovating issue. I purchased Spotify premium im June and I've been waiting for it to activate. it still hasn't and I've tried r...
  • Maxim
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Sprint free 6 month premium trial

I am a current Sprint customer and I have been trying to activate my free 6 month premium trial. Sprint assures me that I am eligable for this trial and I go to www.sprint.com/spotifyredeem and get all the way to the end where it shows click here to ...

  • Regular
  • I am a current Sprint customer and I have been trying to activate my free 6 month premium trial.  Sprint assures me that I am eligable for this trial and I go to www.sprint.com/spotifyredeem and...
  • Bga289
  • Newbie
  • 52364 Views
  • 17 replies
  • 2 likes
  • Subscription
  • 52364 Views
  • 17 replies
  • 2 likes

Superuser Contribution Premium family doesnt accept all familymembers

We are 4 familymembers.I cant activate my youngest Sons account during age issue?Supposed to be like that?

  • Newbie
  • We are 4 familymembers. I cant activate my youngest Sons account during age issue? Supposed to be like that?  
  • Alejandro_C
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login issues

Hi everyone, Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's the weird part, I login through Facebook. I've tried everything...

  • Casual Listener
  • Hi everyone,   Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's t...
  • Alejandro_C
  • Spotify Legend
  • 654 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 654 Views
  • 2 replies
  • 1 likes

Solved!! Help with Facebook post-block?

It lets me access Spotify on my PC with my post blocked account. (I'm blocked for 30 days from posting because of an angry white-supremacist who reports everything I post, and Facebook's ban algorithim makes no sense. I was banned before because a pi...

  • Casual Listener
  • It lets me access Spotify on my PC with my post blocked account. (I'm blocked for 30 days from posting because of an angry white-supremacist who reports everything I post, and Facebook's ban algorith...
  • merdesu
  • Newbie
  • 1167 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1167 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant upgrade to premium

Any help please? I'm logged into spotify via my fb. I am trying to upgrade to a premium account but after typing in my mobile number I am not getting the code via text. Any help?Thanks. X

  • Casual Listener
  • Any help please? I'm logged into spotify via my fb. I am trying to upgrade to a premium account but after typing in my mobile number I am not getting the code via text. Any help? Thanks. X
  • Alejandro_C
  • Spotify Legend
  • 417 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 417 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Credit Card in a Restricted Country, but in the USA

So, I have tried to get spotify premium but it has denied my card. Spotify is currently unavaible my home country, which results in me not being able to sign up with my card, although I am abroad studying in the USA. Is there any ways to get spotify ...

  • Casual Listener
  • So, I have tried to get spotify premium but it has denied my card. Spotify is currently unavaible my home country, which results in me not being able to sign up with my card, although I am abroad stu...
  • ABakedPotato
  • Casual Listener
  • 1237 Views
  • 2 replies
  • 0 likes
  • 1237 Views
  • 2 replies
  • 0 likes