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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2938 Views
  • 0 replies
  • 8 likes
  • Security
  • 2938 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455603 Views
  • 973 replies
  • 109 likes
  • Account
  • 455603 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202020 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202020 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110273 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110273 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify Premium Vodafone

Buenos días, activé la promoción de 6 meses de spotify premium con vodafone y solo me han activado 1 mes. Acabo de hablar con ellos y dicen que está todo en orden y la activació se realizó correctamente.

  • Newbie
  • Buenos días, activé la promoción de 6 meses de spotify premium con vodafone y solo me han activado 1 mes. Acabo de hablar con ellos y dicen que está todo en orden y la activació se realizó correctame...
  • Alejandro_C
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Soucis invitation Spotify Family

bonjour, j'ai un soucis avec le spotify family, j'ai su inviter mon fils avec son adresse mail mais ce n'est pas le cas de ma compagne, j'ai bon l'inviter mais elle ne reçoit pas le mail avec le code sur sa messagerie outlookque faire ?? si qqn a déj...

  • Newbie
  • bonjour,  j'ai un soucis avec le spotify family, j'ai su inviter mon fils avec son adresse mail mais ce n'est pas le cas de ma compagne, j'ai bon l'inviter mais elle ne reçoit pas le mail avec ...
  • Alejandro_C
  • Spotify Legend
  • 723 Views
  • 1 replies
  • 0 likes
  • Premium
  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mistaken entering cash nominal to get premium spotify

I have mistaken entering a cash nominal when I transfered money on atm to get premium spotify, will that money back to my bank account or my money can't back to my account?Please help

  • Newbie
  • I have mistaken entering a cash nominal when I transfered money on atm to get premium spotify, will that money back to my bank account or my money can't back to my account? Please help
  • Alejandro_C
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution account and email adress

Hi everyone,Canisius change my email adress to another when I already had an account with this email but I quit the old one and deleted it...long story. ..but is it possible?

  • Newbie
  • Hi everyone, Canisius change my email adress to another when I already had an account with this email but I quit the old one and deleted it...long story. ..but is it possible?
  • Alejandro_C
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change e-mail and password via Facebook

I wanted to change e-mail and password on my Spotify since its been a long time since I created the account and the e-mail address is no longer in use and I can't remember the password. I've connected it through Facebook, and when I tried to reset it...

  • Newbie
  • I wanted to change e-mail and password on my Spotify since its been a long time since I created the account and the e-mail address is no longer in use and I can't remember the password. I've connecte...
  • Alejandro_C
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution My credit card is stolen

Hi!I purchased premium spotify account that first 3 months 0.99 Turkish Lira, then every month 9.99 Turkish lira. But my credit card was stolen yesterday. I canceled my card. I have just used premium for 1 month. Unfortunately, I cant use free 2 mont...

  • Newbie
  • Hi! I purchased premium spotify account that first 3 months 0.99 Turkish Lira, then every month 9.99 Turkish lira.  But my credit card was stolen yesterday. I canceled my card. ...
  • Alejandro_C
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Contratei uma promoção de 3 meses como premium e no primeiro mês a conta passou para free

contratei Uma Promoção de 3 meses e when completou o preimeiro Mês uma Conta voltou a Ser livre!ja sai da Conta instalei e desistalei o aplicativo e nada. Fui Informado Que a Promoção seria comeu 30/06/2016, e meu Pagamento foi Confirmado no dia 25/0...

  • Newbie
  • contratei Uma Promoção de 3 meses e when completou o preimeiro Mês uma Conta voltou a Ser livre! ja sai da Conta instalei e desistalei o aplicativo e nada. Fui Informado Que a Promoção seria comeu 3...
  • Alejandro_C
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify con facebook

Hola, tengo un inconveniente y es que anteriormente tenía una cuenta Spotify gratis, pero al tiempo cree otra cuenta premium mi cuenta anterior esta enlazada con facebook quiero desenlazar esa vieja y enlazar la nueva pero me ha dado mucha agua a beb...

  • Newbie
  • Hola, tengo un inconveniente y es que anteriormente tenía una cuenta Spotify gratis, pero al tiempo cree otra cuenta premium mi cuenta anterior esta enlazada con facebook quiero desenlazar esa vieja ...
  • Alejandro_C
  • Spotify Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution canjear plan familiar

Tenia el plan Premium y mi madre decidió pagar por un plan familiar. Me mandó el link para canjear la cuenta y ahora me dice que no puedo porque supuestamente ya soy un miembro de ese (u otro) plan familiar. Y NO SOY PARTE DE NINGUN PLAN FAMILIAR, SO...

  • Newbie
  • Tenia el plan Premium y mi madre decidió pagar por un plan familiar. Me mandó el link para canjear la cuenta y ahora me dice que no puedo porque supuestamente ya soy un miembro de ese (u otro) p...
  • Alejandro_C
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

Spotify stole my money!!!

I payed for the student subscription, and it said an error occurred after I put in my college information, and now I'm sitting here with no premium and my money is gone. Can someone please help?????

  • Newbie
  • I payed for the student subscription, and it said an error occurred after I put in my college information, and now I'm sitting here with no premium and my money is gone. Can someone please help?????
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist renamed and gone. Help me find it please.

Found a wonderfull playlist, that life itself. Now when i logg on its a new list instead of mine, calld Eric Prytz Guest List and is full of despicable music. I Cant find the old one, cant find any of the songs. How do i go back in time to fill the v...

  • Newbie
  • Found a wonderfull playlist, that life itself. Now when i logg on its a new list instead of mine, calld Eric Prytz Guest List and is full of despicable music. I Cant find the old one, cant find ...
  • Alejandro_C
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Actualizar a Premium por oferta Vodafone

ola. He activado a traves de vodafone los 3 meses de suscripcion gratuita a premium pero no puedo utilizarlo porque ya tengo el email registrado y la version free establecida.Me han dicho en Vodafone que tengo que darme de baja del spotify free que t...

  • Newbie
  • ola. He activado a traves de vodafone los 3 meses de suscripcion gratuita a premium pero no puedo utilizarlo porque ya tengo el email registrado y la version free establecida. Me han dicho en Vodafo...
  • Alejandro_C
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Premium
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! Zero amount credit on my account from Spotify

Hello. I amended my payment mechanism from a credit card to a debit card. This seems to have caused a credit for a zero amount to be generated to my bank account. Can you explain how this is happening please ?

  • Casual Listener
  • Hello. I amended my payment mechanism from a credit card to a debit card. This seems to have caused a credit for a zero amount to be generated to my bank account. Can you explain how this is happenin...
  • AllyDick
  • Casual Listener
  • 538 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 538 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot change country

Hello, I am unable to change my country to the one I am living in currently. I want to change the country to add my son to my family plan which I opened his account in Mexico (unlike mine which was open in Guatemala). I already did all the steps in t...

  • Newbie
  • Hello, I am unable to change my country to the one I am living in currently. I want to change the country to add my son to my family plan which I opened his account in Mexico (unlike mine which was o...
  • Alejandro_C
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confused about family account

Apologies in advance if I ramble! I set up a family account today. I tried to use an email address for my daughter. I had 2 devices running and there was some confusion when trying to delete an old account as it appears its going to delete the one I ...

  • Newbie
  • Apologies in advance if I ramble! I set up a family account today. I tried to use an email address for my daughter. I had 2 devices running and there was some confusion when trying to delete an old a...
  • Alejandro_C
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Available Offline (Free)

I had the 7 day free trial, (Which was amazing, thank you :), I just don't have a job to pay for it) during the 7 days I made all of my playlists available offline, when my 7 days was up, one of my playlists stayed (Still is right now) available offl...

  • Casual Listener
  • I had the 7 day free trial, (Which was amazing, thank you :), I just don't have a job to pay for it) during the 7 days I made all of my playlists available offline, when my 7 days was up, one of my p...
  • Alejandro_C
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Charged for Spotify Premium, not upgraded

Hi, I signed up for a Spotify premium student account, but I could not verify my student ID. I have been charged $4.99 to my card, but I have not received any email receipts and my subscription still says I am on Spotify Free on my phone and computer...

  • Casual Listener
  • Hi,   I signed up for a Spotify premium student account, but I could not verify my student ID. I have been charged $4.99 to my card, but I have not received any email receipts and my subscript...
  • DylanDakota
  • Roadie
  • 273 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 273 Views
  • 3 replies
  • 0 likes

No subscription? Still paying for premium?

Hey guys and girls, need some help please!Recently got my phone replaced, re-downloaded spotify and signed in, it's not acknowledging I have premium already and I'm still paying monthly for it..tried canceling on the website but it's says I don't hav...

  • Visitor
  • Hey guys and girls, need some help please! Recently got my phone replaced, re-downloaded spotify and signed in, it's not acknowledging I have premium already and I'm still paying monthly for it..tri...
  • user-removed
  • Not applicable
  • 253 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 253 Views
  • 5 replies
  • 0 likes

Charged and no premium

I paid for the student premium. They couldnt verify my but I was still charged 4.99 and I can't access premium.

  • Newbie
  • I paid for the student premium. They couldnt verify my but I was still charged 4.99 and I can't access premium.
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes