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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4512 Views
  • 0 replies
  • 9 likes
  • Security
  • 4512 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464226 Views
  • 975 replies
  • 110 likes
  • Account
  • 464226 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205332 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205332 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113035 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113035 Views
  • 72 replies
  • 12 likes

Invalid email

I have an account under the name of Tiegsy10 which I pay premium for every month. I want to add in my student discount but I can't log in as I don't remember the password and the email has become no longer of use so I can't access the change password...

  • Casual Listener
  • I have an account under the name of Tiegsy10 which I pay premium for every month. I want to add in my student discount but I can't log in as I don't remember the password and the email has become no ...
  • hy4
  • Newbie
  • 476 Views
  • 3 replies
  • 0 likes
  • Login
  • 476 Views
  • 3 replies
  • 0 likes

Spotify Student Premium Payment method Problem

Hello,I want to subscribe as a premium student on spotify. Since Im from Germany and i don't have a credit Card , i am forced to pay with klarna. I registered on klarna but i can't confirm the formular on spotify , it always tells me that there has b...

  • Casual Listener
  • Hello, I want to subscribe as a premium student on spotify. Since Im from Germany and i don't have a credit Card , i am forced to pay with klarna. I registered on klarna but i can't confirm the form...
  • Julez45
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 260 Views
  • 2 replies
  • 0 likes

Solved!! Payment Method Error

Hi there friends, I updated my new VISA card in PayPal and Spotify interfaces but there is a problem when I want link it. It is the same issue if I choose PayPal or VISA card payment methods. I want to keep alive my PREMIUM subscription! Kindly regar...

spotify_error.png
  • Regular
  • Hi there friends,    I updated my new VISA card in PayPal and Spotify interfaces but there is a problem when I want link it. It is the same issue if I choose PayPal or VISA card...
  • Vilma75
  • Casual Listener
  • 1699 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1699 Views
  • 3 replies
  • 0 likes

my account

I had subscribed for the free 30 day premium, I tried cancelling from my iphone the day it expired and spotify wuld not give me a confirmation. It only took me to tha page that asked why I wanted to cancel. Finally a few days later when I tried again...

  • Casual Listener
  • I had subscribed for the free 30 day premium, I tried cancelling from my iphone the day it expired and spotify wuld not give me a confirmation. It only took me to tha page that asked why I wanted to ...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Wont let me log in

I can't log into the spotify player on my phone or on my computer. I can log into the website to check my account but I cannot log into the player to listen to music. I do not use facebook so I am just logging in with my email. I signed up for premiu...

  • Casual Listener
  • I can't log into the spotify player on my phone or on my computer.  I can log into the website to check my account but I cannot log into the player to listen to music.  I do not use faceboo...
  • goshenambulance
  • Newbie
  • 544 Views
  • 4 replies
  • 2 likes
  • 544 Views
  • 4 replies
  • 2 likes

Discounts for Students

Hello, I have been paying $10 per month while I have been a student in college and I would like to change that to pay $5 per month instead. When I go to show that I am a college student (give my name, University name, and DOB) it keeps telling me tha...

  • Newbie
  • Hello, I have been paying $10 per month while I have been a student in college and I would like to change that to pay $5 per month instead. When I go to show that I am a college student (give my name...
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Premium Spotify for Rm2.00

Hi there , i saw the premium spotify offer rm2.00 for 3 months . Recently i already subscribed but now within one month they send me an email told that my premium account is stopped and changed to free account because they cant recieve the payment . ...

  • Casual Listener
  • Hi there , i saw the premium spotify offer rm2.00 for 3 months . Recently i already subscribed but now within one month they send me an email told that my premium account is stopped and changed to fr...
  • osornios
  • Spotify Star
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 565 Views
  • 1 replies
  • 0 likes

Public Playlist Helpppp

I logged into a friend's account for the first time to help him put together some playlists. The local music option was click in and it read all of my Itunes playlists (all of them!). I unchecked the option and deleted the playlists, and only had the...

  • Newbie
  • I logged into a friend's account for the first time to help him put together some playlists. The local music option was click in and it read all of my Itunes playlists (all of them!). I unchecked the...
  • osornios
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Free
  • 239 Views
  • 1 replies
  • 0 likes

Suggestion: Allow Subscriptions to be paid via notification, not automatically

Hi Spotify Community and Admins, I am and have been an avid user of Spotify for the past several months. After the automatic charge today overdrafted my debit card, I am being forced to go on a spotify hiatus for a while due to the overdraft fee. I'm...

  • Casual Listener
  • Hi Spotify Community and Admins,   I am and have been an avid user of Spotify for the past several months. After the automatic charge today overdrafted my debit card, I am being forced to go o...
  • osornios
  • Spotify Star
  • 1124 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 1124 Views
  • 4 replies
  • 0 likes

Solved!! Subscription - failed payment and giftcard

Hello, I have encountered the following problem: recently, I tried to renew my subscription by using the option of single payment, directly from bank account. Unfortunately, this option has dissapeared somehow within the last month (I tried to pay fr...

  • Newbie
  • Hello,   I have encountered the following problem: recently, I tried to renew my subscription by using the option of single payment, directly from bank account. Unfortunately, this option has ...
  • osornios
  • Spotify Star
  • 729 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 729 Views
  • 1 replies
  • 0 likes

Account question

Hello guys, i just want to add 1 account to my spotify but i want to add it today, my due date is every 1st, should i wait till my due date to add that person? or can i added it today and im going to get a partial charge on my due date? or how does i...

  • Newbie
  • Hello guys, i just want to add 1 account to my spotify but i want to add it today, my due date is every 1st, should i wait till my due date to add that person? or can i added it today and im going to...
  • KatesHere
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

spotify app on second device

I have spotify premium and use it with iPhone app. My husband has android phone and installed the app and I tried to log in to that with my spotify account so that we can use his phone too to listen to music, but this doesn't work. Am I not allowed t...

  • Casual Listener
  • I have spotify premium and use it with iPhone app. My husband has android phone and installed the app and I tried to log in to that with my spotify account so that we can use his phone too to listen ...
  • osornios
  • Spotify Star
  • 289 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 289 Views
  • 2 replies
  • 0 likes

cant log in (living on border)

Hello, I'm Ursy and recently I have discovered I am no longer able to log into spotify (or atleast for most of the week).You see when I try to log in i am told i am no longer in my own country, and this is true if it were not for my odd living situat...

  • Newbie
  • Hello, I'm Ursy and recently I have discovered I am no longer able to log into spotify (or atleast for most of the week). You see when I try to log in i am told i am no longer in my own country, and...
  • KatesHere
  • Community Legend
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 242 Views
  • 2 replies
  • 0 likes

Transfer fido subscription

Hi,I has used premium spotify from a fido promotion that I registered on my Facebook account. I deleted that Facebook account and created a new one. How can I transfer my 2 years of premium to the new Facebook that is my new account? I called to fido...

  • Newbie
  • Hi, I has used premium spotify from a fido promotion that I registered on my Facebook account. I deleted that Facebook account and created a new one. How can I transfer my 2 years of premium to the ...
  • osornios
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Not letting me do anything on the app

Everytime I go onto the app it closes straight away and i have done everything, uninstall, restarted my phone everything but not letting me open it still and it's also saying that there's not enough space on my phone even though I have 17gb left

  • Casual Listener
  • Everytime I go onto the app it closes straight away and i have done everything, uninstall, restarted my phone everything but not letting me open it still and it's also saying that there's not enough ...
  • osornios
  • Spotify Star
  • 445 Views
  • 10 replies
  • 0 likes
  • Other
  • 445 Views
  • 10 replies
  • 0 likes

Player doesn't work anymore

Hi, When i want to play a song on the player it spotify goes directly to the next song without playing anything. It stops when he is at the end at the playlist (without playing anything). There's also none error code. The web version play.spotify wor...

  • Casual Listener
  • Hi,   When i want to play a song on the player it spotify goes directly to the next song without playing anything.  It stops when he is at the end at the playlist (without playing anythin...
  • osornios
  • Spotify Star
  • 232 Views
  • 3 replies
  • 0 likes
  • Premium
  • 232 Views
  • 3 replies
  • 0 likes

Premium vanished

I've been using premium for about 5 years now, paid roughly €600 for using it, and still think it's totally worth it! Today I found out my account has been set to 'free' for some reason. Why did this happen? Did something go wrong, or should I just u...

  • Regular
  • I've been using premium for about 5 years now, paid roughly €600 for using it, and still think it's totally worth it! Today I found out my account has been set to 'free' for some reason. Why did...
  • osornios
  • Spotify Star
  • 662 Views
  • 12 replies
  • 0 likes
  • Premium
  • 662 Views
  • 12 replies
  • 0 likes

I'm not receiving notifications anymore!!

The past 30 days I'm not receiving ANY notifications anymore! Who could solve this problem? Thanks!

  • Roadie
  • The past 30 days I'm not receiving ANY notifications anymore! Who could solve this problem?  Thanks!
  • osornios
  • Spotify Star
  • 318 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 318 Views
  • 4 replies
  • 0 likes

Solved!! Familien Abo für Freunde/Partner

Hey,Muss der Partner für das Familien Abo unbedingt die selbe Adresse haben? Wenn meine Freundin z.b. auch Premium haben will, weil ihr das bei mir so gut gefallen hat, sie aber noch nicht bei mir wohnt, können wir trotzdem für uns den Familientarif ...

  • Newbie
  • Hey, Muss der Partner für das Familien Abo unbedingt die selbe Adresse haben? Wenn meine Freundin z.b. auch Premium haben will, weil ihr das bei mir so gut gefallen hat, sie aber noch nicht bei mi...
  • Maxim
  • Spotify Star
  • 1063 Views
  • 1 replies
  • 0 likes
  • Account
  • 1063 Views
  • 1 replies
  • 0 likes

Solved!! Should I get Spotify Family now???

Hey everyone, I'm only half-way through my trial, and don't need to pay for my premium service till JUNE. But I want to upgrade to Spotify Family. My concern is, if I choose Spotify Family now then do I have to pay as a premium subscriber ASAP or I s...

  • Newbie
  • Hey everyone,   I'm only half-way through my trial, and don't need to pay for my premium service till JUNE. But I want to upgrade to Spotify Family. My concern is, if I choose Spotify Family n...
  • LordRollin
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 376 Views
  • 1 replies
  • 0 likes