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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80550 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654415 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734977 Views
18 replies
29 likes
I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getting an Error, saying that the combination of email address and pass...
I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getti...
Moderator
487 Views
1 replies
0 likes
PlanFreeCountry USAOperating SystemWindows 10 My Question or IssueI need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how to do that), and I'm unable to find any way to do that.
Plan Free Country USA Operating System Windows 10 My Question or Issue I need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how...
Casual Listener
3486 Views
2 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or IssueIn the "Home" section of Spotify desktop, "Recently played artists" stays in the top of the screen, and has been stuck with an artist that I have listened to basically only once and don't rea...
Plan Premium Operating System Windows 10 My Question or Issue In the "Home" section of Spotify desktop, "Recently played artists" stays in the top of the screen, and has been stu...
Casual Listener
2410 Views
15 replies
2 likes
Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona y ya he mirada todo lo referido a datos y todo pero...
Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona ...
Spotify Star
2654 Views
3 replies
0 likes
I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I therefore please ask all users affected to log a compla...
I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I ther...
Regular
472 Views
1 replies
0 likes
My billing date is 1st every mth. I would like to change to premium duo but how should I keep the same billing date? Any tips or recommendations to start my new plan?
My billing date is 1st every mth. I would like to change to premium duo but how should I keep the same billing date? Any tips or recommendations to start my new plan?
Spotify Star
824 Views
3 replies
0 likes
I have registered my count couple days ago in Japan. When I try to upgrade to premium, they wont let me due to my country setting is different from my bank info (US). I try to change my location to USA, but they never give me that option. Please advi...
I have registered my count couple days ago in Japan. When I try to upgrade to premium, they wont let me due to my country setting is different from my bank info (US). I try to change my location to U...
Moderator
539 Views
1 replies
0 likes
i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be found. everytime i click the arrow to show the option...
i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be fo...
Spotify Star
2792 Views
3 replies
0 likes
Device(iPhone 8 plus)Operating System(iOS 10) Im having trouble remembering my other account that has Premium in it I’ve tried login in but can’t remember none of the info. This happened when my phone broke but before that I had my premium account on...
Device (iPhone 8 plus) Operating System (iOS 10) Im having trouble remembering my other account that has Premium in it I’ve tried login in but can’t remember none of the i...
Moderator
560 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Operating System My Question or IssueI'm an incoming freshman in college and would like to switch my plan to the student premium one. I believe it isn't matching me with my school due to my birth date being off by ...
Plan Premium Country USA Device iPhone 11 Operating System My Question or Issue I'm an incoming freshman in college and would like to switch my plan to the student premium one. I beli...
Moderator
803 Views
3 replies
0 likes
I can't login with my account on the Spotify app (android) and that with just my account, it always says something like "you're offline, check your connection".I have tried with another account and it works, it's just mine that has this problem.I als...
I can't login with my account on the Spotify app (android) and that with just my account, it always says something like "you're offline, check your connection". I have tried with another account and...
Spotify Star
956 Views
2 replies
0 likes
FreeUnited States Hello, I have had a free spotify account for the past 3 months and I was able to enjoy listening to music up until a couple of hours ago, when spotify logged me out of all of my devices. I was logging in with my apple id, but when I...
Free United States Hello, I have had a free spotify account for the past 3 months and I was able to enjoy listening to music up until a couple of hours ago, when spotify logged me out of al...
Moderator
665 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemAndroid My Question or IssueThis is my 4th time writing this, because you people have made it so difficult to write a complaint.. I'll stick to the points. My Spotify app was logged out of my ...
Plan Premium Country USA Device Samsung Note 8 Operating System Android My Question or Issue This is my 4th time writing this, because you people have made it so diff...
Visitor
1950 Views
3 replies
0 likes
Plan Premium Country Philippines Device Samsung Galaxy A50S Operating System Android My Question or Issue I can't seem to login to my premium account. I've already tried logging in multiple times but it always says that account username and password ...
Plan Premium Country Philippines Device Samsung Galaxy A50S Operating System Android My Question or Issue I can't seem to login to my premium account. I've already tried lo...
Spotify Legend
1256 Views
3 replies
0 likes
Hello, I saw on a post that playlists from 2018 are supposed to show, I have deleted playlists from just a few months back, in January, and they aren’t showing. I was wondering if there is anything that can be done?
Hello, I saw on a post that playlists from 2018 are supposed to show, I have deleted playlists from just a few months back, in January, and they aren’t showing. I was wondering if there is a...
Spotify Legend
557 Views
1 replies
0 likes
Hi I cant log in to my account in the application Knowing that I can log in to my account in Spotify's site But I can't do that in Spotify's app Sorry for my bad English My premium account's email *snip*
Hi 😢 I cant log in to my account in the application Knowing that I can log in to my account in Spotify's site But I can't do that in Spotify's app 😔 Sorry for my bad English ...
Spotify Star
678 Views
3 replies
0 likes
PlanFree CountryRussia My Question or IssueI signed up today from Russia for the first time but for some reason Spotify thinks I'm in UK and hence; I can't upgrade to premium becuase my credit cards are issued in Russia. I'm not using any kind of VPN...
Plan Free Country Russia My Question or Issue I signed up today from Russia for the first time but for some reason Spotify thinks I'm in UK and hence; I can't upgrade to premium ...
Spotify Legend
404 Views
1 replies
0 likes
PlanFreeCountryUkraine DeviceSamsung S10 Plus Operating SystemAndroid 10My Question or IssueUnable to login in my account.I receive a "No Internet Connection" message when trying to login with my email and password.Also I can't login by the link from...
Plan Free Country Ukraine Device Samsung S10 Plus Operating System Android 10 My Question or Issue Unable to login in my account. I receive a "No Internet Connection" message w...
Moderator
356 Views
1 replies
0 likes
PlanFreeCountryRussiaDevice(iPhone 11)Operating System(iOS 14 beta2) My Question or IssueHello! I am non binary person and i live in Russia. But i can’t change my gender to non binary. But in other regions i can. How can i change this?
Plan Free Country Russia Device (iPhone 11) Operating System (iOS 14 beta2) My Question or Issue Hello! I am non binary person and i live in Russia. But i can’t change my gender to n...
Visitor
1116 Views
2 replies
4 likes
Hi just to add to this question, will my partner need to cancel their premium? Or will they still be paying their premium fees? Or does Duo automatically do that for them?
Hi just to add to this question, will my partner need to cancel their premium? Or will they still be paying their premium fees? Or does Duo automatically do that for them?
Spotify Star
512 Views
1 replies
0 likes
