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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434068 Views
  • 967 replies
  • 108 likes
  • Account
  • 434068 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192625 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192625 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Solved!!Superuser Contribution Se puede esconder el genero reggaetón?

Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.

  • Newbie
  • Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.  
  • Mario
  • Spotify Legend
  • 736 Views
  • 1 replies
  • 1 likes
  • Account
  • 736 Views
  • 1 replies
  • 1 likes

announcements

Plan PremiumCountryPolandDevice(Macbook Pro late 2016)Operating System(iOS 10)My Question or Issue Why do I see ads disguised as "annoucements" in paid plan. Why those ads are so irrelevant to my intrests (Spotify exactly knows what do I like and wha...

  • Newbie
  • Plan Premium Country Poland Device (Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue   Why do I see ads disguised as "annoucements" in paid plan. Why those ads are ...
  • planet_
  • Casual Listener
  • 1096 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1096 Views
  • 2 replies
  • 0 likes

Superuser Contribution E-Mail Adress not changeable

hello, i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone. Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. When i want to do so it only says "e-mail already in use". Also contacted spo...

  • Newbie
  • hello,   i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone.   Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. &nb...
  • Mario
  • Spotify Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Please fully implement "Sign-in with Apple", add ability to disable Spotify credentials.

It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify team has not taken the full measure to implement this for it...

  • Casual Listener
  • It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials.   The problem here is however, the Spotify ...
  • mil1i
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 393 Views
  • 2 replies
  • 0 likes

Cannot login with facebook

I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error codes I have gotten in the past couple days are "(a...

  • Visitor
  • I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error ...
  • OneByBoo
  • Roadie
  • 1385 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1385 Views
  • 1 replies
  • 0 likes

Impossible to change mail, signed in with email

Hello. I will first clarify that my account was not created with Facebook, I don't even have Facebook (every topic I've found on this subject is related to Facebook login, hence why I make a new thread). Despite this, I am unable to change my account...

  • Casual Listener
  • Hello. I will first clarify that my account was not created with Facebook, I don't even have Facebook (every topic I've found on this subject is related to Facebook login, hence why I make a new thre...
  • Billy-J
  • Spotify Star
  • 486 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 486 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is switching to Apple Music really the only way to change my avatar?

I signed up for Spotify using Facebook many years ago. Like many others, I've since deactivated my Facebook account. Now, my username in Spotify is a bunch of random numbers and I can't change my avatar. Is there a way to change this or should I just...

  • Casual Listener
  • I signed up for Spotify using Facebook many years ago. Like many others, I've since deactivated my Facebook account. Now, my username in Spotify is a bunch of random numbers and I can't change my ava...
  • Xenia
  • Moderator
  • 558 Views
  • 3 replies
  • 1 likes
  • Account
  • 558 Views
  • 3 replies
  • 1 likes

How do I get my old account back?

Hi! So, my account got hacked and the email address was changed to a different one while they used mine for a free account. I got in contact with spotify and they disabled the account that was using my email and secured my Premium account so it'll st...

  • Visitor
  • Hi! So, my account got hacked and the email address was changed to a different one while they used mine for a free account. I got in contact with spotify and they disabled the account that was using ...
  • Maxim
  • Spotify Star
  • 768 Views
  • 1 replies
  • 1 likes
  • Account
  • 768 Views
  • 1 replies
  • 1 likes

Account update

PlanFamilyCountryPhilppinesOperating System(iOS 10, Android) My Question or IssueHow come spotify is always asking for payment updates since I am already a plan holder

  • Visitor
  • Plan Family Country Philppines Operating System (iOS 10, Android)   My Question or Issue How come spotify is always asking for payment updates since I am already a plan holder  
  • Billy-J
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 430 Views
  • 1 replies
  • 0 likes

display name and photo profile not updating

PlanFreeCountryIndonesiaDeviceSamsung S9+Operating SystemAndroid 10 My Question or Issueso i changed my display name and photo profile. but when i search my own profile, it still appear the old name and no photo profile. i tried reinstall, log out > ...

  • Visitor
  • Plan Free Country Indonesia Device Samsung S9+ Operating System Android 10   My Question or Issue so i changed my display name and photo profile. but when i search my own profile, it s...
  • SoundShots
  • Composer
  • 3213 Views
  • 1 replies
  • 0 likes
  • 3213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access account email

PlanPremiumCountryUSA DeviceGoogle Pixel 2XLOperating SystemMAC OS My Question or Issue Hello all, Im hoping for help accessing my Spotify account. Its not under any of my emails, so the password reset tool sends the reset email to an account I dont ...

  • Visitor
  • Plan Premium Country USA   Device Google Pixel 2XL Operating System MAC OS   My Question or Issue   Hello all,    Im hoping for help accessing my Spotify accoun...
  • Xenia
  • Moderator
  • 1461 Views
  • 3 replies
  • 0 likes
  • Account
  • 1461 Views
  • 3 replies
  • 0 likes

Hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a notification a couple of weeks ago that someone had logged into my account from anoth...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got a...
  • Billy-J
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Simultaneous playback on 2 devices with 2 accounts with family plan

Hi, I have just upgraded to family plan to give my sister one account and for me to have multiple accounts.Is it possible to have 2 devices playing the same music at the same time using 2 of these accounts?I also wanted to have more accounts to be ab...

  • Casual Listener
  • Hi, I have just upgraded to family plan to give my sister one account and for me to have multiple accounts. Is it possible to have 2 devices playing the same music at the same time using 2 of these ...
  • SupramanTT
  • Regular
  • 7098 Views
  • 5 replies
  • 1 likes
  • Other
    Premium
  • 7098 Views
  • 5 replies
  • 1 likes

Forgot Account information

PlanPremiumCountryUnited StatesDeviceiphone xrOperating System(iOS 10, Android Oreo, Windows 10,etc.) My issueI recently was charged on my Debit Account for A premium to an old account. i don't remember which account it could be, is there anyway I co...

  • Casual Listener
  • Plan Premium Country United States Device iphone xr Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My issue I recently was charged on my Debit Account for A premium to...
  • Billy-J
  • Spotify Star
  • 588 Views
  • 3 replies
  • 0 likes
  • Account
  • 588 Views
  • 3 replies
  • 0 likes

Fraud

Somebody is charging my card for a spotify premium subscription, while I'm already getting charged for a student subscription. Is there anything Spotify can do to stop them? I've gotten my bank involved but would like to hear from Spotify how this is...

  • Casual Listener
  • Somebody is charging my card for a spotify premium subscription, while I'm already getting charged for a student subscription. Is there anything Spotify can do to stop them? I've gotten my bank invol...
  • Fishtaco
  • Community Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Facebook vinculation

PlanFreeCountrySpainOperating SystemWindows 10 My Question or IssueI have vinculated my spotify account with facebook, but my name and photo does not appear at my account. What can I do?

  • Casual Listener
  • Plan Free Country Spain Operating System Windows 10   My Question or Issue I have vinculated my spotify account with facebook, but my name and photo does not appear at my account. What c...
  • Billy-J
  • Spotify Star
  • 1145 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 1145 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist not findable

I want to make a shared playlist but the playlist cannot be found by everyone when you type the name (both the name of the playlist and the name of my account) in the search bar. The playlist is public. Does anybody know how to improve the findabilit...

  • Casual Listener
  • I want to make a shared playlist but the playlist cannot be found by everyone when you type the name (both the name of the playlist and the name of my account) in the search bar. The playlist is public...
  • Floornieuw
  • Casual Listener
  • 470 Views
  • 4 replies
  • 0 likes
  • Other
  • 470 Views
  • 4 replies
  • 0 likes

My profile doesnt show up on search

I entered my user with the code spotify:user:julian_hoang (which is my username) and it doesnt show up with anything

  • Casual Listener
  • I entered my user with the code spotify:user:julian_hoang (which is my username) and it doesnt show up with anything 
  • SoundShots
  • Composer
  • 503 Views
  • 1 replies
  • 0 likes
  • Account
  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution My job uses a VPN that will not allow Spotify to operate

I live and work in the USA and my VPN only connects to California. Spotify work fine when the job VPN is disconnected but as soon as I log in Spotify looses connection. I have tried uninstalling/reinstalling and the problem persists. Can I set perame...

  • Regular
  • I live and work in the USA and my VPN only connects to California. Spotify work fine when the job VPN is disconnected but as soon as I log in Spotify looses connection. I have tried uninstalling/rein...
  • Katerina
  • Spotify Legend
  • 2743 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 2743 Views
  • 3 replies
  • 1 likes

Superuser Contribution Stop spamming account with Premium offers as already premium user

PlanPremium FamilyCountryItalyDeviceDesktop My Question or IssueAs a Premium member, would be nice to not have this box.

  • Casual Listener
  • Plan Premium Family Country Italy Device Desktop   My Question or Issue As a Premium member, would be nice to not have this box.  
  • Katerina
  • Spotify Legend
  • 812 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 812 Views
  • 3 replies
  • 0 likes