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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89107 Views

9 replies

2 likes

Account
Login
  • 89107 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759849 Views

18 replies

29 likes

  • 759849 Views
  • 18 replies
  • 29 likes

Superuser Contribution possible scam?

PlanPremiumCountryUsMy Question or Issue earlier today I recieved an email from Spotify stating that my account had been logged into from Germany and that If it wasn’t me I needed to change my password so I followed the link and changed it. After cha...

Visitor

  Plan Premium Country Us My Question or Issue   earlier today I recieved an email from Spotify stating that my account had been logged into from Germany and that If it wasn’t me I n...

Mario

Spotify Legend

590 Views

1 replies

0 likes

Account
Other
Security
  • 590 Views
  • 1 replies
  • 0 likes

Hulu not working with student plan

PlanStudent PlanCountryUSADeviceMacBook Air My Question or IssueI have a student plan and I can log in to spotify with the email attached to the plan but I can't log in to my hulu with the same email.

Visitor

Plan Student Plan Country USA Device MacBook Air   My Question or Issue I have a student plan and I can log in to spotify with the email attached to the plan but I can't log in to my hul...

Luan

Spotify Star

460 Views

1 replies

0 likes

Premium
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to edit account info

So trying to sort out my accounts and cannot edit my Spotify. I think it might be something to do with the Facebook or PSN links? Can a moderator help? I worry there may be more than one account on my email address?? user name is tyers-gb which i wan...

Newbie

So trying to sort out my accounts and cannot edit my Spotify. I think it might be something to do with the Facebook or PSN links?   Can a moderator help? I worry there may be more than one acc...

Petya

Community Legend

639 Views

2 replies

0 likes

Account
Login
  • 639 Views
  • 2 replies
  • 0 likes

Songs keep being added to MY PLAYLIST!!

I have gone through all of these posts and I am having a problem! My playlist won't let me reshuffle it because it is playing songs suggested tracks. I have canceled the one song only for it to play another. It has played all of the songs on the list...

Visitor

I have gone through all of these posts and I am having a problem! My playlist won't let me reshuffle it because it is playing songs suggested tracks. I have canceled the one song only for it to play ...

Synestasia

Casual Listener

764 Views

1 replies

0 likes

All Platforms
Playlists
  • 764 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Private Session and Friend Activity display

My Question or IssueIf you usually listen to music publicly (i.e. your activity is displayed on your friend's "Friend Activity" bar) and you switch to a private session, will it remove you completely from your friend's "Friend Activity" bar until you...

Visitor

My Question or Issue If you usually listen to music publicly (i.e. your activity is displayed on your friend's "Friend Activity" bar) and you switch to a private session, will it remove you complete...

Eni

Moderator

21279 Views

5 replies

0 likes

Account
  • 21279 Views
  • 5 replies
  • 0 likes

Lost Playlist when converted to Premium. I followed the Recover Playlist steps but it said I didn’t

PlanPremiumCountry US Device(iPhone 7 Plus My Question or Issue. I just converted to Premium and lost my only playlist that had about 50 songs. I followed the Recover Playlists steps, but it said I didn’t have any. I tried to create a playlist with t...

Visitor

Plan Premium Country US   Device (iPhone 7 Plus     My Question or Issue. I just converted to Premium and lost my only playlist that had about 50 songs. I followed the Recover ...

Jose_M

Spotify Star

428 Views

1 replies

0 likes

Premium
  • 428 Views
  • 1 replies
  • 0 likes

Stopped showing my name, and now only showing numbers

When I signed up for Spotify, I was able to choose have my username show as my name, and everything was great. I then linked it to my Facebook in order to find friends. It still showed my name for a while. Now for the past month, it shows random numb...

Visitor

When I signed up for Spotify, I was able to choose have my username show as my name, and everything was great. I then linked it to my Facebook in order to find friends. It still showed my name for a ...

Jose_M

Spotify Star

569 Views

1 replies

1 likes

Account
Premium
  • 569 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Data leak??

Plan Student Premium Country United State Device iPhone XR My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with the customer service, was able to get my password/email reset. Ever since th...

Casual Listener

Plan Student Premium Country United State Device iPhone XR   My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with th...

tracyk

Visitor

7627 Views

4 replies

0 likes

Account
Premium
Security
  • 7627 Views
  • 4 replies
  • 0 likes

Superuser Contribution i cannot login spotify account

i cannot login my spotify account, and it says “something went wrong, pls try again later” but it has been few days already and i have reset my password few times, how to fix it pls?

Casual Listener

i cannot login my spotify account, and it says “something went wrong, pls try again later” but it has been few days already and i have reset my password few times, how to fix it pls?

Ivan

Spotify Legend

4556 Views

5 replies

0 likes

Account
Login
  • 4556 Views
  • 5 replies
  • 0 likes

Premium (3 month trial) doesn't work!

Huawei p20 lite (android) Located in Netherlands Order number ... New account made. I can login using my mail adress, Facebook and the randomly generated username I got sent to me in the verification mail. It all worked so I highly doubt that I have ...

Casual Listener

Huawei p20 lite (android)  Located in Netherlands   Order number ...   New account made. I can login using my mail adress, Facebook and the randomly generated username I got ...

DanielTham

Composer

772 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
  • 772 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify artists

PlanPremiumCountryUkDevice Samsung Galaxy 10Operating SystemAndroid My Question or Issue - we are showing alot of listeners on spotify artists but no streams are being registered why is this?

Casual Listener

Plan Premium Country Uk Device  Samsung Galaxy 10 Operating System Android    My Question or Issue - we are showing alot of listeners on spotify artists but no streams are bei...

Ivan

Spotify Legend

790 Views

3 replies

0 likes

Premium
  • 790 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you change my username?

Please change my username from numbers. I can't change it now that my account has been created. I had a Facebook account but have since deleted it. Please change the numbers to JenFarrow if possible. This is very frustrating.

Visitor

Please change my username from numbers. I can't change it now that my account has been created. I had a Facebook account but have since deleted it. Please change the numbers to JenFarrow if possible....

Petya

Community Legend

802 Views

2 replies

0 likes

Account
  • 802 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Username

PlanFreeCountryNZDeviceLG G6/DesktopOperating SystemAndroid 9/Windows 10 My Question or IssueSo my username doesnt exist, i have no display name or username on any platform and i cant change my username. I would appreciate any help

Regular

Plan Free Country NZ Device LG G6/Desktop Operating System Android 9/Windows 10   My Question or Issue So my username doesnt exist, i have no display name or username on any platfo...

Petya

Community Legend

2215 Views

18 replies

0 likes

Account
  • 2215 Views
  • 18 replies
  • 0 likes

Superuser Contribution Spotify for Artists - Fake album on our account

HiI've reported this before that another artist's music is on our artist profile, now it seems this other album is hacked in some way as it's getting a 2.2k stream jump in one hour and completely killing our songs, We are launching a new single Wedne...

Newbie

Hi I've reported this before that another artist's music is on our artist profile, now it seems this other album is hacked in some way as it's getting a 2.2k stream jump in one hour and completely ...

Ivan

Spotify Legend

1059 Views

2 replies

0 likes

Account
  • 1059 Views
  • 2 replies
  • 0 likes

Solved!! Cannot see account page on artist.spotify (chromebook)

PlanPremiumCountryNetherlandsDeviceChromebook ideapad S330Operating SystemChrome OS My Question or Issue When I log in to Spotify for Artists, I get to the main page. However, when I click on account name > My AccountWhich directs to "https://artists...

Casual Listener

Plan Premium Country Netherlands Device Chromebook ideapad S330 Operating System Chrome OS   My Question or Issue   When I log in to Spotify for Artists, I get to the main page. ...

StrayBullets

Casual Listener

850 Views

2 replies

0 likes

Account
Other
  • 850 Views
  • 2 replies
  • 0 likes

Claiming song Artist name not showing up

Hi, I uploaded my original track "None" via Tunecore to Spotify. My song is linked to another artist's account also named Mathilda. I tried "claiming my profile", but neither my "Mathilda" account that I have created, nor my other account under my re...

Visitor

Hi, I uploaded my original track "None" via Tunecore to Spotify. My song is linked to another artist's account also named Mathilda. I tried "claiming my profile", but neither my "Mathilda" account th...

Billy-J

Spotify Star

4466 Views

1 replies

0 likes

Account
Other
  • 4466 Views
  • 1 replies
  • 0 likes

Solved!! Portadas en gris

PlanPremiumCountrySpainDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueDesde hace varios meses las fotos de portadas del 80% de las canciones que se están reproduciendo en mi teléfono no se ven, se ven blancas, he reinstalado y contin...

Visitor

  Plan Premium Country Spain Device Samsung Galaxy Operating System Android   My Question or Issue Desde hace varios meses las fotos de portadas del 80% de las canciones que se e...

Billy-J

Spotify Star

704 Views

3 replies

0 likes

Account
  • 704 Views
  • 3 replies
  • 0 likes

Superuser Contribution Please change my Username from those numbers

PlanPremiumCountryGermanyDeviceDesktop/AndroidOperating SystemWin 10 / Android 10My Question or IssueCould someone from the Support team could change my Username for me, i still got those numbers from back in the day and would like to have a Username...

Casual Listener

Plan Premium Country Germany Device Desktop/Android Operating System Win 10 / Android 10 My Question or Issue Could someone from the Support team could change my Username for me, i still got...

Petya

Community Legend

944 Views

3 replies

1 likes

Account
  • 944 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Changing Country

Hi,I currently live in germany and that is my billing address for premium.However, i'm from the UK. I understand that for legal and copyright reasons I won't have access to some songs that are only available in the UK. Thats fine - I dont think this ...

Casual Listener

Hi, I currently live in germany and that is my billing address for premium. However, i'm from the UK.  I understand that for legal and copyright reasons I won't have access to some songs th...

Xenia

Moderator

721 Views

3 replies

0 likes

Account
Premium
Subscription
  • 721 Views
  • 3 replies
  • 0 likes

Superuser Contribution I am being charged twice

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Xenia

Moderator

509 Views

2 replies

0 likes

Account
Subscription
  • 509 Views
  • 2 replies
  • 0 likes