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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396620 Views
  • 944 replies
  • 107 likes
  • Account
  • 396620 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170588 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170588 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98860 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98860 Views
  • 68 replies
  • 10 likes

Parental Controls

PlanPremiumCountryAustralia Device(iPhone 8Operating System(iOS 10, My Question or Issue Hi I would love to be able to control music that is derogatory to women and has disgusting content. Turning on explicit is excellent for young children but not r...

  • Newbie
  • Plan Premium Country Australia   Device (iPhone 8 Operating System (iOS 10,   My Question or Issue  Hi I would love to be able to control music that is derogatory to women a...
  • Monsooncat
  • Casual Listener
  • 1711 Views
  • 3 replies
  • 1 likes
  • 1711 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to access the new personalized Repeat Rewind playlist?

My Question or IssueHello,Is there any way to access the new Repeat Rewind playlist? I've found my On Repeat playlist 3 days ago, but I still can't access the other one. I know the playlists are not available for everyone yet, but I thought I will ge...

  • Community Legend
  • My Question or Issue Hello, Is there any way to access the new Repeat Rewind playlist?  I've found my On Repeat playlist 3 days ago, but I still can't access the other one.  I know the ...
  • Emilia_8
  • Community Legend
  • 32992 Views
  • 7 replies
  • 0 likes
  • Other
  • 32992 Views
  • 7 replies
  • 0 likes

Solved!! Profile Picture

My spotify profile picture doesn't show the 'change' button that would appear after hoverring the picture. I have redownloaded spotify and it still doesn't work.if it helps im using windows 10

  • Regular
  • My spotify profile picture doesn't show the 'change' button that would appear after hoverring the picture.  I have redownloaded spotify and it still doesn't work. if it helps im using windows 10
  • Emilia_8
  • Community Legend
  • 966 Views
  • 1 replies
  • 1 likes
  • Premium
  • 966 Views
  • 1 replies
  • 1 likes

3 month free trial not activated

StudentPremiumIndia Device(Redmi note 5 pro)Operating System(Android 9) My Question or IssueYesterday (2 October 2019) I successfully ended up getting student premium and it says ur plan expires on 2 November 2019..But before availing student premium...

  • Newbie
  •   Student Premium India   Device (Redmi note 5 pro) Operating System (Android 9)   My Question or Issue Yesterday (2 October 2019) I successfully ended up getting student pr...
  • Keanu_C
  • Community Legend
  • 724 Views
  • 1 replies
  • 0 likes
  • Premium
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile Picture

I hover over my profile picture and it does not give me the option to change it. I have closed it made made new a new one multiple times to change my name ( I don't know if that makes a diffrence) I can't fix it. please help

  • Visitor
  • I hover over my profile picture and it does not give me the option to change it. I have closed it made made new a new one multiple times to change my name ( I don't know if that makes a diffrence) I ...
  • Peter
  • Spotify Legend
  • 1529 Views
  • 8 replies
  • 2 likes
  • Account
  • 1529 Views
  • 8 replies
  • 2 likes

I cannot find my podcast and profile account on spotify

Hi,I have been notified that people are having difficulty finding our account in Spotify: 1. Profile account: https://open.spotify.com/user/2ruiqeryjf14gp1pqhgytqr0l?si=chM6HA-uRS-Uf7ZVfQofbA 2. Our podcast account: Cultivated Podcast (https://open.s...

  • Visitor
  • Hi, I have been notified that people are having difficulty finding our account in Spotify:   1. Profile account: https://open.spotify.com/user/2ruiqeryjf14gp1pqhgytqr0l?si=chM6HA-uRS-Uf7ZVf...
  • Luan
  • Spotify Star
  • 671 Views
  • 1 replies
  • 0 likes
  • Account
  • 671 Views
  • 1 replies
  • 0 likes

Somebody is using my account, logged out all devices and changed passwords

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 12/13 My Question or IssueSomebody is using my account, liking music, making playlists. I've changed passwords, logged in with FB (with 2 factor), and logged out of all devices. How could this be h...

  • Casual Listener
  • Plan Premium Country   Device iPhone 7 Operating System iOS 12/13   My Question or Issue Somebody is using my account, liking music, making playlists. I've changed passwords, logg...
  • AndrewRobs01
  • Composer
  • 1039 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 1039 Views
  • 4 replies
  • 0 likes

Why are so many songs in my Liked Playlist? (including all my iTunes songs?)

Hi, for some reason all the songs in my iTunes library are also in my Liked Songs playlist making it a huge number, and not distinguishing what is from Spotify and what is from iTunes. I want to keep this list downloaded to my phone but don't want to...

  • Casual Listener
  • Hi, for some reason all the songs in my iTunes library are also in my Liked Songs playlist making it a huge number, and not distinguishing what is from Spotify and what is from iTunes. I want to keep...
  • cbroverman
  • Casual Listener
  • 1102 Views
  • 2 replies
  • 0 likes
  • 1102 Views
  • 2 replies
  • 0 likes

The username or email you provided is not associated with an active Spotify account.

Country uk Device(iPhone 8, )Operating System(iOS 10, Windows 10,etc.) My Question or IssueI cantr create an account with my email. When i do it says my email is already i use."The username or email you provided is not associated with an active Spoti...

  • Casual Listener
  • Country uk   Device (iPhone 8, ) Operating System (iOS 10,  Windows 10,etc.)   My Question or Issue I cantr create an account with my email. When i do it says my email is alr...
  • zth05
  • Visitor
  • 1487 Views
  • 4 replies
  • 0 likes
  • Account
  • 1487 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Account was hacked and plan changed.

My account was hacked this September and the person upgraded my account to a premium family plan. I didn't notice until this months payment receipt came through. I have since removed their users, changed my accounts password, and changed the subscrip...

  • Casual Listener
  • My account was hacked this September and the person upgraded my account to a premium family plan. I didn't notice until this months payment receipt came through. I have since removed their users, cha...
  • Jose_M
  • Spotify Star
  • 2454 Views
  • 5 replies
  • 0 likes
  • Account
  • 2454 Views
  • 5 replies
  • 0 likes

Solved!! My account is completely gone

I contacted support via chat today to ask a general question about potentially transferring my info to a new account. The support person forced a password reset on my account (but didn't tell me she was going to). She then explained that this is prot...

  • Newbie
  • I contacted support via chat today to ask a general question about potentially transferring my info to a new account. The support person forced a password reset on my account (but didn't tell me she ...
  • Jacob
  • Community Legend
  • 1093 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1093 Views
  • 1 replies
  • 0 likes

Superuser Contribution Favourite songs playlist

iM SORRY BUT NOT TO BE DEMANDING bUuUt uh even tho spotify returned quite a lot of the songs that was delted from my favorite list, there's still more than a thousand of songs missing, it would be really really nice if someone can help me get them ba...

  • Casual Listener
  • iM SORRY BUT NOT TO BE DEMANDING bUuUt uh even tho spotify returned quite a lot of the songs that was delted from my favorite list, there's still more than a thousand of songs missing, it would be re...
  • Katerina
  • Spotify Legend
  • 891 Views
  • 4 replies
  • 1 likes
  • Account
    Free
    Login
  • 891 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Why is there no error message when the desired username is not available?

On signing up for an account there is the possibility to enter a username ("What shall we call you?" or similar). I have entered the one I wished to use, but after my account was created, the username showed as a random alpha-numeric sequence. I trie...

  • Casual Listener
  • On signing up for an account there is the possibility to enter a username ("What shall we call you?" or similar). I have entered the one I wished to use, but after my account was created, the usernam...
  • Katerina
  • Spotify Legend
  • 1276 Views
  • 3 replies
  • 0 likes
  • Account
  • 1276 Views
  • 3 replies
  • 0 likes

Many playlists gone from "Recover Playlist"-option

I wanted to recover some playlists from 2015-2018 but when i went on to "recover playlists" on spotify.com i only got shown playlists from 2010-2013, when i know for a fact i have had several other playlists since then that have been deleted. How can...

  • Casual Listener
  • I wanted to recover some playlists from 2015-2018 but when i went on to "recover playlists" on spotify.com i only got shown playlists from 2010-2013, when i know for a fact i have had several other p...
  • jujasen
  • Casual Listener
  • 746 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 746 Views
  • 2 replies
  • 0 likes

Solved!! Artist Picture

PlanPremiumCountryUSADevice(iPhone Xs)Operating SystemLatest iOS My Question or IssueNew to Spotify. I claimed my artist page. Specifically, I know I have my "user account" where my subscrption live, but I am wondering why my picures are different fo...

IMG_2464.jpg IMG_2465.jpg IMG_2466.jpg
  • Casual Listener
  • Plan Premium Country USA Device (iPhone Xs) Operating System Latest iOS   My Question or Issue New to Spotify. I claimed my artist page. Specifically, I know I have my "user account" w...
  • 88kgabe
  • Casual Listener
  • 1306 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1306 Views
  • 2 replies
  • 0 likes

Solved!! Can't login

PlanPremiumCountryDenmarkDeviceDekstopOperating SystemWindowsMy Question or IssueI can't Login, when i try to i get error code : 3, that the user name or password is incorrect. this is weird seeing as both are saved on the device. This happens no mat...

  • Visitor
  • Plan Premium Country Denmark Device Dekstop Operating System Windows My Question or Issue I can't Login, when i try to i get error code : 3, that the user name or password is incorrect. this...
  • Emilia_8
  • Community Legend
  • 1221 Views
  • 3 replies
  • 0 likes
  • Account
  • 1221 Views
  • 3 replies
  • 0 likes

Can't log in with correct password

Whenever I try to log in to Spotify on a device that I'm not automatically signed into, it keeps telling me the password is incorrect even after I reset it. The account username is "sircranburry"

  • Visitor
  • Whenever I try to log in to Spotify on a device that I'm not automatically signed into, it keeps telling me the password is incorrect even after I reset it. The account username is "sircranburry"
  • Loxer
  • Community Legend
  • 808 Views
  • 1 replies
  • 0 likes
  • Account
  • 808 Views
  • 1 replies
  • 0 likes

student discount / country change

Hello!! I've recently moved countries and universities, going from the Netherlands to the UK. However, I made the mistake of renewing my student subscription before I changed my country and payment method. Now, when I try to change the country and pa...

  • Visitor
  • Hello!! I've recently moved countries and universities, going from the Netherlands to the UK. However, I made the mistake of renewing my student subscription before I changed my country and payment m...
  • Rene01
  • Community Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 649 Views
  • 1 replies
  • 0 likes

My profile picture don't upgrade and keeps disappearing.

PlanPremiumCountryGBOperating SystemTrying all this on Windows 10 My Question or IssueI try to change the photo of my profile, but every time I upload a new photo, it shows that everything is in order, but when I restart the Spotify app, I see nothin...

  • Visitor
  • Plan Premium Country GB Operating System Trying all this on Windows 10   My Question or Issue I try to change the photo of my profile, but every time I upload a new photo, it shows that ...
  • ItsEvan_b
  • Casual Listener
  • 1196 Views
  • 1 replies
  • 1 likes
  • Account
  • 1196 Views
  • 1 replies
  • 1 likes

How to shuffle all songs in library and improve shuffle feature

PlanPremiumCountryUSDeviceAll devices, platform level problemOperating SystemAll devices, platform level problem My Question or IssueIt seems ridiculous to have to "like" each song in my library to shuffle all my music. This requires absurd time to i...

  • Gig Goer
  •   Plan Premium Country US Device All devices, platform level problem Operating System All devices, platform level problem   My Question or Issue It seems ridiculous to have to "l...
  • Luan
  • Spotify Star
  • 600 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 600 Views
  • 1 replies
  • 0 likes