Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I am being billed for spotify on my debit card, but cant figure out what account is being billed, ive logged into spotify using every possible username i could have ever had for trials and what not and do not know how to reach a human to speak...
Hey, Im not receiving reset password email! +can't access on android appPlease help
When I signed into spotify today, spotify told me that I was a new user and now all my playlists are gone...
Hi! I have had premium for a couple of month and paid every month - and suddenly I have free. The last withdrawn from my account was 4th of sept
I had not been able to see my library for the last couple days and out of nowhere I download spotify and notice someone has hacked into and is downloading random **bleep**. I don't listen to most of the stuff they do and have downloaded things the la...
Hi, I downloaded Spotify app on to my iphone, and it says its a 48 hour trial. I have been online and upgraded to the 30 days extended premium trial & given my card details etc, however when i go on to my iphone- it still shows as having '48 hours re...
Being the idiot I am I mistakingly deleted all my starred track via a ctrl+A and Ctrl+D accidental keystroke. I was looking for a command that used to be in spotify before the last major update and somehow struck the keys in that order. Just like tha...
Hi. My Spotify Premium account has been hacked. The reason I know this is because my reset password no longer works and my password doesnt work. Please can you investigate this pressing issue. Please also address the fact that this is not the first n...
I've been having a problem with Spotify closing out on my macbook while perfoming tasks such as deleting songs from playlists or moving songs from artist pages to playlists. These are simple tasks that closes the entire program even from my task bar ...
Hello, I have a Problem. Yesterday I update the app. If i was finished, i want to login with my facebook account, so it create a new user. Why?? I doens´t understand it. My favourits music list is cleanet and i have a premium account for 30days. But ...
I've been trying to subscribe to Premium for two weeks. I don't really need the 30-day trial, but that is the only choice. It won't accept my active visa/debit card. Probably the bank won't process a $0.00 debit. Idk. Why can't I just subscribe?! I'm...
I already did everything I've found on this board with similar topic but it doesn't work. I disconnected and reconnected several times Spotify and Facebook, I log in with my account but still my wife's profile is on. I appreciate any help.
Hey guys, hope somebody is able to help me - I wrote 3 mails to the support-team but won't get an answer at all, so I'll try here: After restarting spotify for an update last week it wouldn't let me log in to my Account, but strangely logged me in to...
Hi, My Spotify account was hijacked last week and eventually I was able to get through to Spotify support, however the last email I received was on Tuesday morning/afternoon and after proving that it is my account, was offered to reset my email to my...
It worked on my laptop for over a month but not on my ipad or android. I tried the login/logout/reinstall several times to no avail. I tried it on my laptop yesterday now it doesn't work on there either. My subscription status on the website says I h...
Why spotify doesn´t work in Greece?
I changed my email address on facebook a few weeks ago. I notice now though, when I login with facebook into spotify, my spotify account still has my old email address in it. I cannot change the mail address myself, there is just a link that takes yo...
I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???
Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I've upgraded.
Bought a spotify card and redeemed it for 2 months unlimited. It still says I have spotify free. When I redeemed the code it said I had redeemed for 2 months. But apparently I haven't got it.