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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jai_22
  • Casual Listener
  • 239747 Views
  • 388 replies
  • 23 likes
  • Account
    Free
  • 239747 Views
  • 388 replies
  • 23 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12656 Views
  • 6 replies
  • 11 likes
  • Security
  • 12656 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 527211 Views
  • 988 replies
  • 113 likes
  • Account
  • 527211 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127688 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127688 Views
  • 74 replies
  • 12 likes

URGENT HELP NEEDED: Unable to purchase Spotfy e-card online

I have been trying to purchase Spotify e-cards from https://www.spotify.com/uk/get-spotify/e-card/ for the past few hours but when I clicked on "Continue", I am unable to proceed and the following error message keeps showing up: "Oops! Something went...

  • Casual Listener
  • I have been trying to purchase Spotify e-cards from https://www.spotify.com/uk/get-spotify/e-card/ for the past few hours but when I clicked on "Continue", I am unable to proceed and the fo...
  • Peter__
  • Community Legend
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Spotify Premium only working on iPhone but not iPad

Hi - We're new to Spotify and have signed up for the free trial period for a Spotify Premium account today. When logged on through my iPhone, everything seems to be fine and i have full capability. However, this isn't the case when trying to access S...

  • Casual Listener
  • Hi - We're new to Spotify and have signed up for the free trial period for a Spotify Premium account today.   When logged on through my iPhone, everything seems to be fine and i have full c...
  • Peter__
  • Community Legend
  • 1336 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1336 Views
  • 7 replies
  • 0 likes

spotify says i need a premium account when i've just paid for one.

Hi there. This morning I paid for a premium account. I've received my confirmation of payment. Every time I try to play a song it keeps saying I need to set up a premium account. Can you help please? Cheers.

  • Newbie
  • Hi there. This morning I paid for a premium account. I've received my confirmation of payment. Every time I try to play a song it keeps saying I need to set up a premium account. Can you help please?...
  • user-removed
  • Not applicable
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

My Spotify Premium is not activating??

On my subscription page on spotify.com it says I have Spotify Premium, yet it doesnt show up in the spotify player? I have waited 24 hours, and still nothing. Restarted spotify, pc etc. but nothing works.

  • Visitor
  • On my subscription page on spotify.com it says I have Spotify Premium, yet it doesnt show up in the spotify player? I have waited 24 hours, and still nothing. Restarted spotify, pc etc. but nothing w...
  • Josh
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Offline tunes unavailable on iphone 4 AND macbook

I've been using premium spotify for quite a few months now and enjoyed it but today for some reason it's started to get a little glitchy. I haven't changed any account details or settings or anything. It started with my iphone spotify offline playlis...

  • Casual Listener
  • I've been using premium spotify for quite a few months now and enjoyed it but today for some reason it's started to get a little glitchy.  I haven't changed any account details or settings or an...
  • Sam
  • Spotify
  • 181 Views
  • 3 replies
  • 0 likes
  • Premium
  • 181 Views
  • 3 replies
  • 0 likes

Is there a way to stop Spotify charging for premium service on an account that I deleted?

I seem to have another account somewhere that used to use the premium service, charged to my mother's debit card. I cancelled and closed the account, believing that to be the end of it, and thus cannot access it and no longer even remember the log-in...

  • Newbie
  • I seem to have another account somewhere that used to use the premium service, charged to my mother's debit card. I cancelled and closed the account, believing that to be the end of it, and thus cann...
  • user-removed
  • Not applicable
  • 637 Views
  • 8 replies
  • 0 likes
  • 637 Views
  • 8 replies
  • 0 likes

How do I change my username capitalization

I just want it to show up as "Sannhet" when shared, instead of "sannhet". Is that not possible?

  • Casual Listener
  • I just want it to show up as "Sannhet" when shared, instead of "sannhet".  Is that not possible?
  • user-removed
  • Not applicable
  • 3604 Views
  • 6 replies
  • 1 likes
  • Account
  • 3604 Views
  • 6 replies
  • 1 likes

Can't get premium

I have upgraded to premium however I can't get playlists. Phone says only radio unless premium, which I have

  • Newbie
  • I have upgraded to premium however I can't get playlists. Phone says only radio unless premium, which I have
  • Sam
  • Spotify
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

I've paid for Premium and it has not upgraded.

bought premium 2 days ago, and it showed "spotify premium" on my computer spotify and on my phone i got 48-hour trial when i already payed for premium. Now 2 days later i dont have premium on either computer or on my phone..

  • Casual Listener
  • bought premium 2 days ago, and it showed "spotify premium" on my computer spotify and on my phone i got 48-hour trial when i already payed for premium. Now 2 days later i dont have premium on either ...
  • Daniel
  • Community Legend
  • 337 Views
  • 4 replies
  • 0 likes
  • 337 Views
  • 4 replies
  • 0 likes

2 spotify kontoer

Hei, jeg har 2 kontoer på spotify. Jeg har en konto som plutselig ikke ville ta i mot betaling fra meg, så jeg prøvde å slette hele kontoen, men det gikk ikke..... så jeg logget ut, og opprettet en ny konto som jeg ville få 30 dagersprøvetid. men i d...

  • Newbie
  • Hei, jeg har 2 kontoer på spotify. Jeg har en konto som plutselig ikke ville ta i mot betaling fra meg, så jeg prøvde å slette hele kontoen, men det gikk ikke..... så jeg logget ut, og opprettet en n...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Solved!! Artist Bio mistake

Hi everyone, first let me apologize for posting this here but there seem to be no "bug" or "error report" section on this forum (might be a good idea btw). On the page of the french band "Luke" (all the titles and music are right) you have the pictur...

  • Casual Listener
  • Hi everyone, first let me apologize for posting this here but there seem to be no "bug" or "error report" section on this forum (might be a good idea btw).   On the page of the french band "Lu...
  • Peter__
  • Community Legend
  • 3033 Views
  • 14 replies
  • 0 likes
  • 3033 Views
  • 14 replies
  • 0 likes

Change from facebook login to spotify login

Hi, I know this was already discussed here, but can´t find a solutuíon .... I would like to keep me account and playlists like they are now. I just want to cange the login to get completely rid of the connection to fb. I think I should create a new s...

  • Music Fan
  • Hi, I know this was already discussed here, but can´t find a solutuíon .... I would like to keep me account and playlists like they are now. I just want to cange the login to get completely rid o...
  • Christoffer
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Please help, I accidentally deleted a very important playlist :(

Could any of the admins please help me? I accidentally deleted a playlist yesterday that was ment for my fathers 50th birthday. The name of the playlist was Vesa. If there is any way possible to retrieve it would mean the world to me. Someone, please...

  • Casual Listener
  • Could any of the admins please help me? I accidentally deleted a playlist yesterday that was ment for my fathers 50th birthday. The name of the playlist was Vesa. If there is any way possible to retr...
  • Peter__
  • Community Legend
  • 430 Views
  • 4 replies
  • 0 likes
  • Other
  • 430 Views
  • 4 replies
  • 0 likes

I didnt get my 48 hour trial

I used my ipod to download spotify and it says that I get a 48 hour free trial but I made my account and it went straight to radio im confused.

  • Casual Listener
  • I used my ipod to download spotify and it says that I get a 48 hour free trial but I made my account and it went straight to radio im confused.
  • Peter__
  • Community Legend
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

My account got reset

Spotify closed on me while I was listening to music. I tried to log back on again with the same email and password but a new dialog screen popped up with two options:I'm new to Spotify and I already have a Spotify account. I clicked "I already have a...

  • Newbie
  • Spotify closed on me while I was listening to music.   I tried to log back on again with the same email and password but a new dialog screen popped up with two options: I'm new to Spotify...
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

I cannot upgrade to premium from a Spotigy partner

I am accepting a premium offer from a Spotify Partner, but I cannot change my account to premium.

  • Newbie
  • I am accepting a premium offer from a Spotify Partner, but I cannot change my account to premium.
  • Peter__
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Accidentally made two Spotify accounts

Hey! So basically, I recently got Spotify on my phone. I had a log in connected to my email from years ago when I used to use it on my computer which I had totally forgotten about. When I started using it on my phone, I assumed that it had connected ...

  • Music Fan
  • Hey! So basically, I recently got Spotify on my phone. I had a log in connected to my email from years ago when I used to use it on my computer which I had totally forgotten about. When I started usi...
  • Peter__
  • Community Legend
  • 2280 Views
  • 4 replies
  • 0 likes
  • 2280 Views
  • 4 replies
  • 0 likes

link 2 spotify account with different email adress

hi i have one spotify account with premium subscription <-- email adress from goolgemail and accidentally made a spotify free account with my facebook account <-- email adress from gmx it is possible to link this two accounts? Please help. Thanks

  • Newbie
  • hi i have one spotify account with premium subscription <-- email adress from goolgemail and accidentally made a spotify free account with my facebook account <-- email adress from gmx it...
  • Peter__
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

My account is inaccessible

As of a few days ago, I have had a continuous Spotify free account that worked perfectly. It was connected to my Facebook account, so accidentally, while cleaning out the apps I used on my account, I clicked "remove spotify from list of apps" or some...

  • Newbie
  • As of a few days ago, I have had a continuous Spotify free account that worked perfectly. It was connected to my Facebook account, so accidentally, while cleaning out the apps I used on my ...
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

wrong email

Hi for some reason i could creat an account with miss typing my email and I like to change it but i dont remember my password so yeahh tuff spot

  • Newbie
  • Hi    for some reason i could creat an account with miss typing my email and I like to change it but i dont remember my password so yeahh tuff spot   😞     
  • Joe
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes