Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262730 Views
  • 790 replies
  • 81 likes
  • Account
  • 262730 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128954 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128954 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71914 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71914 Views
  • 63 replies
  • 8 likes

[germany] instant bank transfer/payment options

Hey everyone, I would like to get myself a spotify unlimited account, but it seems that instant bank transfer is not an option. Since i don't have paypal or a credit card, and i don't want to pay the extra fee for klarma, i would like to pay directly...

  • Newbie
  • Hey everyone,   I would like to get myself a spotify unlimited account, but it seems that instant bank transfer is not an option. Since i don't have paypal or a credit card, and i don't wa...
  • Peter__
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Gift cards for overseas use

Am I able to buy a Spotify gift/subscription for a friend in Mexico? I have a UK based account. Would be grateful if anyone can help me with this. Thanks.

  • Newbie
  • Am I able to buy a Spotify gift/subscription for a friend in Mexico? I have a UK based account.   Would be grateful if anyone can help me with this. Thanks.
  • Peter__
  • Community Legend
  • 688 Views
  • 1 replies
  • 0 likes
  • 688 Views
  • 1 replies
  • 0 likes

Solved!! Force Logout

See here. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/174408#M21852

  • Casual Listener
  • See here.   http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/174408#M21852
  • andrewwbailey
  • Casual Listener
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Duplicate Accounts

Hi, I have two accounts, one when I logged in with my Facebook account. I want to subscribe to premium, but would like to have one account, not two. Can you help me? Thanks, KR

  • Newbie
  • Hi, I have two accounts, one when I logged in with my Facebook account. I want to subscribe to premium, but would like to have one account, not two. Can you help me? Thanks, KR
  • meahtenoha
  • Spotify
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account is hacked

Hi My Spotify account is hacked. Intruder changed my e-mail address and password. So I can’t change anything.. I wrote Spotify support twice now. But I got no reply’s. Can you please fix this? Spotify Case # 00745142

  • Casual Listener
  • Hi   My Spotify account is hacked. Intruder changed my e-mail address and password. So I can’t change anything..   I wrote Spotify support twice now. But I got no reply’s. C...
  • Adam
  • Roadie
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Solved!! profile icon

how do i change the icon for my profile.  Cant seem to find it anywhere?

  • Regular
  • how do i change the icon for my profile.  Cant seem to find it anywhere?
  • rswank
  • Casual Listener
  • 1327 Views
  • 11 replies
  • 0 likes
  • 1327 Views
  • 11 replies
  • 0 likes

deleting facebook

i want to delete my facebook account, but the faqs say if i signed up with my fb login i have to keep it active. is there anyway to change my login without having to delete my account, lose all my stuff and start over? thanks!

  • Casual Listener
  • i want to delete my facebook account, but the faqs say if i signed up with my fb login i have to keep it active.  is there anyway to change my login without having to delete my account, lose all...
  • Liam
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

"Spotify failed to launch" Help!

Hi, I do not understand why when I click on a embedded playlist, like those found on www.designers.mx or any other website, Spotify will open but not load the playlist. The embedded playlist on the website then shows an error "Spotify failed to launc...

  • Casual Listener
  • Hi, I do not understand why when I click on a embedded playlist, like those found on www.designers.mx or any other website, Spotify will open but not load the playlist. The embedded playlist on the w...
  • smelico
  • Community Legend
  • 853 Views
  • 1 replies
  • 0 likes
  • 853 Views
  • 1 replies
  • 0 likes

Unable to play embedded playlists in Spotify

Hi, I do not understand why when I click on a embedded playlist, like those found on www.designers.mx or any other website, Spotify will open but not load the playlist. The embedded playlist on the website then shows an error "Spotify failed to launc...

  • Casual Listener
  • Hi, I do not understand why when I click on a embedded playlist, like those found on www.designers.mx or any other website, Spotify will open but not load the playlist. The embedded playlist on the w...
  • smelico
  • Community Legend
  • 1108 Views
  • 1 replies
  • 0 likes
  • embedded
    failed
    Launch
    not load
    Playlist
    Website
  • 1108 Views
  • 1 replies
  • 0 likes

Gedownloade muziek gebruiken met nieuw account

Ik gebruik nu Spotify Premium. Ik heb in die tijd een redelijke muziekplaylist samen gesteld. Als ik zou verhuizen en ik moet een nieuw Spotify account aanmaken kan ik dan mijn huidige muziekplaylist gebruiken zonder dat ik alle nummers opnieuw moet ...

  • Newbie
  • Ik gebruik nu Spotify Premium. Ik heb in die tijd een redelijke muziekplaylist samen gesteld. Als ik zou verhuizen en ik moet een nieuw Spotify account aanmaken kan ik dan mijn huidige muziekplayli...
  • smelico
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

can not connect on my htc evo

Every time I try to login on it will not let me. Does it not supporton HTC

  • Newbie
  • Every time I try to login on it will not let me. Does it not supporton HTC
  • smelico
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Unable to listen music and trying to change email.

I am unable to listen to my music even after I adjusted my payment method. I am also trying to change my email account so I can recieve any notifications and log in with an account that I use frequently.

  • Newbie
  •  I am unable to listen to my music even after I adjusted my payment method. I am also trying to change my email account so I can recieve any notifications and log in with an account that I use f...
  • smelico
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Cancelled subscription, but still got charged.

so I canceled two weeks ago, look yesterday, still got charged...... whats up with that? I'm at court.matzkanin@gmail.com

  • Newbie
  • so I canceled two weeks ago, look yesterday, still got charged...... whats up with that? I'm at court.matzkanin@gmail.com
  • Joe
  • Community Legend
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Change Facebook Sync

Hi all, does anyone know how I can change the synced Facebook account?I've created a new one and just want the new one synced with my excisting Spofity Account, but cant find out how to do it?Cant contact them because (for some unknown reason) Spotif...

  • Newbie
  • Hi all, does anyone know how I can change the synced Facebook account? I've created a new one and just want the new one synced with my excisting Spofity Account, but cant find out how to do it? ...
  • Taylor
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

LOST ALL MY PLAYLISTS !!!!

I lost all my playlists that i spent really long time building. I logged in to my spotify with my friends computer, and today when i logged on spotify on my computer all my playlists was gone. They were called: FeelGoodMusic BASSSS Chill Hip Hop Nors...

  • Newbie
  • I lost all my playlists that i spent really long time building. I logged in to my spotify with my friends computer, and today when i logged on spotify on my computer all my playlists was gone. They...
  • Taylor
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

My premium account has been hacked

Someone has hacked my account and I am sure it has been going on for a while. I have just not paied atention to it. Now its gotten to that I cant enter my own account and install it on my new computer. my user name was [Mod edit-username] and it was ...

  • Visitor
  • Someone has hacked my account and I am sure it has been going on for a while. I have just not paied atention to it. Now its gotten to that I cant enter my own account and install it on my new compute...
  • user-removed
  • Not applicable
  • 206 Views
  • 4 replies
  • 0 likes
  • 206 Views
  • 4 replies
  • 0 likes

not upgrading

My account wont upgrade despiste having paid over 5 days ago ( and money left account) - its still on spotify free. Ive resinstalled, restarted, loged in and out multiple times and cant work out why not and cant speak to anyone about it! Any ideas wh...

  • Newbie
  • My account wont upgrade despiste having paid over 5 days ago ( and money left account) - its still on spotify free. Ive resinstalled, restarted, loged in and out multiple times and cant work out wh...
  • Taylor
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Can't change to premium, and a 2nd spotify debt card gone for nothing!

Hi! I bought a spotify card for 10 euro's, which i wanted to use to get premium. I accidentally clicked on unlimited (i was on my phone) which meant i didnt have spotify for on my phone. I bought a 2nd card, cause i couldn't change to premium without...

  • Newbie
  • Hi!   I bought a spotify card for 10 euro's, which i wanted to use to get premium. I accidentally clicked on unlimited (i was on my phone) which meant i didnt have spotify for on my phone. I...
  • Taylor
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Premium account hacked

My premium account has been hacked/overtaken. The associated email address and password are no longer mine, although I can log in with Facebook still. I've sent a few messages to Spotify help, but haven't recieved any replies.

  • Casual Listener
  • My premium account has been hacked/overtaken.  The associated email address and password are no longer mine, although I can log in with Facebook still.  I've sent a few messages to Spotify ...
  • Bewinged
  • Casual Listener
  • 2310 Views
  • 15 replies
  • 0 likes
  • 2310 Views
  • 15 replies
  • 0 likes

Need Help ...(Urgent)

Hey guys i am new to spotify i really love it.But today my account got disabled so please remove my account i want to create a new one again.. My email address - [Mod edit-email] Username : [Mod edit-username] Please Help Me..This is my brothers spot...

  • Visitor
  • Hey guys i am new to spotify i really love it.But today my account got disabled so please remove my account i want to create a new one again..   My email address -  [Mod edit-email] U...
  • Robbie
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes