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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 340 Views
  • 0 replies
  • 6 likes
  • Security
  • 340 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438402 Views
  • 970 replies
  • 108 likes
  • Account
  • 438402 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194640 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194640 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106585 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106585 Views
  • 70 replies
  • 11 likes

Someone else's playlists are showing up on my account

The last few days new playlists have started to pop up without me doing anything. Heck, I haven't even listened to that much music the last week. Some of them, like the dubstep and hiphop ones even said "Created by You", even though I don't like hiph...

  • Casual Listener
  • The last few days new playlists have started to pop up without me doing anything. Heck, I haven't even listened to that much music the last week. Some of them, like the dubstep and hiphop ones even s...
  • Joe
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Redeem card not working

I bought $10.00 Spotify gift card and i redeemed already but can't access premium service, so please help?!

  • Casual Listener
  • I bought $10.00 Spotify gift card and i redeemed already but can't access premium service, so please help?!
  • Taylor
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Premium
  • 202 Views
  • 1 replies
  • 0 likes

Moved abroad and can no longer pay for Premium?

Hey, I moved to Korea from the UK two weeks ago for a year, and I've had spotify working fine but now it says to keep using it I need to sign up to premium which I don't mind doing, however whenever I click the link to go to the subscriptions page an...

  • Casual Listener
  • Hey,   I moved to Korea from the UK two weeks ago for a year, and I've had spotify working fine but now it says to keep using it I need to sign up to premium which I don't mind doing, howeve...
  • Taylor
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Credit card expiration date changed!?!

Hi My old card expired and I was trying to enter the new expiration date. I went through the whole process and the credit card refused to go through because of the zero balance charge that Spotify sends my account as a test. I contacted my bank and t...

  • Newbie
  • Hi   My old card expired and I was trying to enter the new expiration date.  I went through the whole process and the credit card refused to go through because of the zero balance charg...
  • Liam
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 273 Views
  • 1 replies
  • 0 likes

date joined

Wanted to know what my join date was, I realize there are already threads but they only say that particular person's join date, so I figured I'd just ask when I joined because I am unable to remember.

  • Visitor
  • Wanted to know what my join date was, I realize there are already threads but they only say that particular person's join date, so I figured I'd just ask when I joined because I am unable to remember.
  • Joe
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Payment wasn't processed

Hi there, My payment for my account from Paypal didn't go through, as I recently got a new card and forgot to change the details on Paypal. The payment was meant to come out today, but hasn't, and there was a message on my Spotify alerting me to the ...

  • Music Fan
  • Hi there,   My payment for my account from Paypal didn't go through, as I recently got a new card and forgot to change the details on Paypal.  The payment was meant to come out today, b...
  • katsumii
  • Roadie
  • 512 Views
  • 4 replies
  • 0 likes
  • 512 Views
  • 4 replies
  • 0 likes

Not getting my Premium

Been 2 days since I bought Premium and still not getting it. Tried to reinstsall on PC and Iphone. Help me out pleace.User: GrekerrOrder ID: 269767340012

  • Casual Listener
  • Been 2 days since I bought Premium and still not getting it. Tried to reinstsall on PC and Iphone. Help me out pleace. User: Grekerr Order ID: 269767340012
  • Joe
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

My account was resetted

Hello, I no longer have my playlists, my friends. The system recognises my preferences, but it seems as the first time I login. My account is bounded with facebook. Need help, Thanks

  • Casual Listener
  • Hello,   I no longer have my playlists, my friends. The system recognises my preferences, but it seems as the first time I login. My account is bounded with facebook.   Need help,...
  • Joe
  • Community Legend
  • 336 Views
  • 3 replies
  • 0 likes
  • Account
  • 336 Views
  • 3 replies
  • 0 likes

Solved!! Spotify, Onkyo 626 and Facebook-Login no Mail with my Passwort

hello, since three days i ve been waiting for my spotify passwort, i have a onkyo 626 and a facebook-spotify account, i have my devicenumber but the mail with the password i dont receive Wähle ein Kennwort für deine Geräte To use Spotify on your devi...

  • Casual Listener
  • hello,   since three days i ve been waiting for my spotify passwort, i have a onkyo 626 and a facebook-spotify account, i have my devicenumber but the mail with the password i dont rece...
  • Digger198
  • Casual Listener
  • 1692 Views
  • 7 replies
  • 0 likes
  • 1692 Views
  • 7 replies
  • 0 likes

Solved!! Can't log in anymore after I signed in with my friend's account

Hi Guys, Today I gave my girlfriend a giftcard. So we signed her up on my macbook, all fun and games untill I signed her off and could'nt log in anymore with my own account. What the hell guys? Any suggestions please! I pay good money for the service...

  • Casual Listener
  • Hi Guys,   Today I gave my girlfriend a giftcard. So we signed her up on my macbook, all fun and games untill I signed her off and could'nt log in anymore with my own account. What the hell ...
  • Peter__
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 451 Views
  • 3 replies
  • 0 likes

Broken links in community forum registration

Where it says "I have read the T&C [...]" (I'm paraphrasing) to register on this forum, the two links currently say: Error 404 - Not found Sorry, but the page you requested does not exist. https://www.spotify.com/uk/legal/support-community-end-user-a...

  • Roadie
  • Where it says "I have read the T&C [...]" (I'm paraphrasing) to register on this forum, the two links currently say: Error 404 - Not found Sorry, but the page you requested does not exist. ...
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Error to change country payment method

Everytime I try to change my account from UK to IE it shows an error message "Oops! Something went wrong, please try again or check out our help area".

  • Roadie
  • Everytime I try to change my account from UK to IE it shows an error message "Oops! Something went wrong, please try again or check out our help area".
  • Peter__
  • Community Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • Account
  • 704 Views
  • 1 replies
  • 0 likes

Won't let me activate Free Trial

I am trying to activate my free 30 day premium trial, and after I put in my CC info and click submit, I get a screen that says "502 Bad Gateway" and I can't continue.....help?!?!?!

  • Newbie
  • I am trying to activate my free 30 day premium trial, and after I put in my CC info and click submit, I get a screen that says "502 Bad Gateway" and I can't continue.....help?!?!?!
  • Joe
  • Community Legend
  • 1179 Views
  • 1 replies
  • 0 likes
  • 1179 Views
  • 1 replies
  • 0 likes

Delete Account?

so here is my problem, I created a spotify account via facebook account a while ago. I recently deactivated my facebook and plan to keep it this way. Is there anyway to transfer my facebook account onto a regular email account? If not, can I delete t...

  • Newbie
  • so here is my problem, I created a spotify account via facebook account a while ago. I recently deactivated my facebook and plan to keep it this way. Is there anyway to transfer my facebook account o...
  • Peter__
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Subscriptions

I paid for a regular account. Does this not enabler to listen to my playlist or my friends playlist? So what's he difference between free and $4.99 and premium?

  • Newbie
  • I paid for a regular account. Does this not enabler to listen to my playlist or my friends playlist? So what's he difference between free and $4.99 and premium?
  • Peter__
  • Community Legend
  • 5252 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 5252 Views
  • 1 replies
  • 0 likes

if I get an Unlimited account, can I log in from another computer?

I can't quite seem to find the answer to this.. Basically, if I sign up for an Unlimited subscription on my macbook, would I be able to also log in to that same account from my friend's iMac when I'm at his house? or am I only ever able to use my Unl...

  • Casual Listener
  • I can't quite seem to find the answer to this..   Basically, if I sign up for an Unlimited subscription on my macbook, would I be able to also log in to that same account from my friend's iM...
  • strikarz
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
    Unlimited
  • 261 Views
  • 2 replies
  • 0 likes

My account was hacked and now I can't change the password

...because the email was set to the hackers email adddress. And there is no human to be found to contact at Spotify. What do I do?

  • Casual Listener
  • ...because the email was set to the hackers email adddress. And there is no human to be found to contact at Spotify.  What do I do?
  • Jamie
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

"deleted a playlist" thread access denied

Greetings, sorry for the multiple posts, I am having issues posting here. I can't access the official deleted playlist recovery link--not sure what the problem is. Can a mod fix that, or even better, help me recover a lost deleted playlist ("1 star")...

  • Newbie
  • Greetings, sorry for the multiple posts, I am having issues posting here.   I can't access the official deleted playlist recovery link--not sure what the problem is. Can a mod fix that, or e...
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! unable to receive my password to set up my sonos

i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to get my password i get sent back to the begining again...

  • Casual Listener
  • i'm trying to set up an account to use with my sonos. its using facebook as a default but i've requested a password but i'm stuck in a loop, i have my user name but everytime i request an email to ge...
  • Peter__
  • Community Legend
  • 1890 Views
  • 27 replies
  • 0 likes
  • 1890 Views
  • 27 replies
  • 0 likes

Paid my Unlimited account, reinstalled Spotify but still not working! :(

Hey guys, last night I paid for my Unlimitied subscription but Spotify was still working as a free account. I thought it might take a little time to proceed, but when I woke up this morning, Spotify is still playing ads after the songs. I got in here...

  • Visitor
  • Hey guys, last night I paid for my Unlimitied subscription but Spotify was still working as a free account. I thought it might take a little time to proceed, but when I woke up this morning, Spotify ...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 231 Views
  • 1 replies
  • 0 likes