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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2938 Views
  • 0 replies
  • 8 likes
  • Security
  • 2938 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455603 Views
  • 973 replies
  • 109 likes
  • Account
  • 455603 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202020 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202020 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110275 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110275 Views
  • 72 replies
  • 12 likes

My Account is Totally Messed Up

I used to have Spotify Premium and I was logged in with my Facebook. I cancelled and tried out Rdio for a while, but while I was on Rdio I started another account with my personal email so I could hear songs I could only find on Spotify. I'm attempti...

  • Casual Listener
  • I used to have Spotify Premium and I was logged in with my Facebook. I cancelled and tried out Rdio for a while, but while I was on Rdio I started another account with my personal email so I could he...
  • davidkaralis
  • Casual Listener
  • 511 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 511 Views
  • 2 replies
  • 0 likes

Problem mit Account

Hi community, Ich habe ein kleines Problem mit meinem Acc mir wird angezeigt das mein Premium abgelaufen sei, doch ich hatte nie Premium sondern von anfang an die Free Version. Nun kann ich mir keine Musik mehr anhören. Ich habe schon geschaut und la...

  • Newbie
  • Hi community, Ich habe ein kleines Problem mit meinem Acc mir wird angezeigt das mein Premium abgelaufen sei, doch ich hatte nie Premium sondern von anfang an die Free Version. Nun kann ich mir kei...
  • Lennyundkarl
  • Casual Listener
  • 366 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
  • 366 Views
  • 6 replies
  • 0 likes

Playlist Missing

I've tried https://www.spotify.com/uk/account/recover-playlists/, contacting spotify support but I don't seem to be able to get my playlist back. I havn't used spotify for a couple of months so the last time I checked was during summer. The playlist ...

  • Casual Listener
  • I've tried https://www.spotify.com/uk/account/recover-playlists/, contacting spotify support but I don't seem to be able to get my playlist back. I havn't used spotify for a couple of months so ...
  • Peter__
  • Community Legend
  • 375 Views
  • 5 replies
  • 0 likes
  • Account
  • 375 Views
  • 5 replies
  • 0 likes

Help ! i can't play music and my profile is numbers and it was fb account...

Hey, i got my account its saying ''this action is not possible in offline mode.'' well im in but my name is numbers.. i got premium so i want my account back.. and its saying something error..

  • Casual Listener
  • Hey, i got my account its saying ''this action is not possible in offline mode.'' well im in but my name is numbers.. i got premium so i want my account back.. and its saying something error.. 
  • Joe
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Accidentally used the wrong cc

Hi, I accidentally used my previous cc details for my new subscription. It was my previous job that paid for my Spotify and I ofcourse no longer want them to pay for my account so I need to cancel my current subscription and make a new one with a dif...

  • Newbie
  • Hi,   I accidentally used my previous cc details for my new subscription. It was my previous job that paid for my Spotify and I ofcourse no longer want them to pay for my account so I need t...
  • Joe
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Password problems

I have forgotten my Spotify password, and earlier when I tried to reset it I did not receive an email. I therefore connected my Spotify account to my Facebook account - problem solved temporarily. Now I want to inactivate my Facebook account, but tha...

  • Casual Listener
  • I have forgotten my Spotify password, and earlier when I tried to reset it I did not receive an email. I therefore connected my Spotify account to my Facebook account - problem solved temporarily. No...
  • Joe
  • Community Legend
  • 260 Views
  • 3 replies
  • 0 likes
  • 260 Views
  • 3 replies
  • 0 likes

Not Receiving Password Reset Emails

I've been away from Spotify for a while, and forgot password. Submitted a password reset request, and was told a message would be sent to my email. Actually, tried several times, but never received the email. What am I doing wrong?

  • Newbie
  • I've been away from Spotify for a while, and forgot password.  Submitted a password reset request, and was told a message would be sent to my email.  Actually, tried several times, but neve...
  • Jack_H
  • Spotify
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Circular password reset

This all started because I got a Sonos Play:1 speaker and wanted to play Spotify. For some reason, Spotify wouldn't work. I learned that logging in using your Facebook credentials can keep you from playing music so I went to the Spotify FAQ and it su...

  • Newbie
  • This all started because I got a Sonos Play:1 speaker and wanted to play Spotify. For some reason, Spotify wouldn't work. I learned that logging in using your Facebook credentials can keep you from p...
  • Jack_H
  • Spotify
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 212 Views
  • 1 replies
  • 0 likes

Premium on wrong account

I was going to order spotify premium on an account I already had, but it seems like I've order it on a new account wich I don't know either password or anything to. And now I don't know how to unorder it because, like I said, I don't know on wich acc...

  • Newbie
  • I was going to order spotify premium on an account I already had, but it seems like I've order it on a new account wich I don't know either password or anything to. And now I don't know how to unorde...
  • user-removed
  • Not applicable
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

can't find Social network settings to check Facebook connection

I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same as the one I use for facebook access. I'm trying t...

  • Newbie
  • I've lost all my playlists since updating my email address directly on my spotify account page today. I no longer have access to the old email address so changed it to my most used- which is the same...
  • Peter__
  • Community Legend
  • 1158 Views
  • 5 replies
  • 0 likes
  • 1158 Views
  • 5 replies
  • 0 likes

Can't apply NUS card discount

Hello, I'm currently experiencing the spotify premium trail and I want to upgrade to the premium service using my Nus card but everytime I try to apply my card I get the message 'Sorry, but you can't apply another student card to your Spotify account...

  • Casual Listener
  • Hello, I'm currently experiencing the spotify premium trail and I want to upgrade to the premium service using my Nus card but everytime I try to apply my card I get the message 'Sorry, but you can't...
  • Peter__
  • Community Legend
  • 1330 Views
  • 5 replies
  • 0 likes
  • 1330 Views
  • 5 replies
  • 0 likes

Lost playlists, followers, everything

I tried to create a new Spotify account (separate from my account that's connected to Facebook). I then clicked 'connect to facebook,' because I wanted to see if I could connect this new account to a Facebook page that I run (not my personal page). H...

  • Visitor
  • I tried to create a new Spotify account (separate from my account that's connected to Facebook). I then clicked 'connect to facebook,' because I wanted to see if I could connect this new account to a...
  • user-removed
  • Not applicable
  • 397 Views
  • 2 replies
  • 0 likes
  • Account
  • 397 Views
  • 2 replies
  • 0 likes

ex gf keeps kicking me off spotify!

I've reset my password on facebook and changed my email and im still getting kicked off from my ex.

  • Newbie
  • I've reset my password on facebook and changed my email and im still getting kicked off from my ex.
  • Peter__
  • Community Legend
  • 735 Views
  • 1 replies
  • 0 likes
  • Security
  • 735 Views
  • 1 replies
  • 0 likes

Solved!! Log out of all devices?

Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.

  • Casual Listener
  • Is it possible to have all devices logged out? I left my account logged in at a friends house and for got to log out.
  • Peter__
  • Community Legend
  • 18020 Views
  • 6 replies
  • 14 likes
  • 18020 Views
  • 6 replies
  • 14 likes

spotify stops after each song

Have a samsung galaxy s4...latest version of spotify. For streaming playlists/radio...the app will go to sleep after each song if the phone is asleep.<br><br>My iphone 4s never had this problem.<br><br>I mainly listen to music while driving so no t o...

  • Regular
  • Have a samsung galaxy s4...latest version of spotify. For streaming playlists/radio...the app will go to sleep after each song if the phone is asleep.&lt;br&gt;&lt;br&gt;My iphone 4s ...
  • danloc78
  • Regular
  • 1202 Views
  • 9 replies
  • 0 likes
  • Premium
  • 1202 Views
  • 9 replies
  • 0 likes

Subscribed to premium but STILL GETTING ADS!

I'm using the Spotify Mac player on OSX 10.8.5. I've tried re-installing it, logging out and back in, but I'm still getting ads. This is really infuriating and the ads are almost insulting. There's literally one that says "Sorry that we're interrupti...

  • Newbie
  • I'm using the Spotify Mac player on OSX 10.8.5. I've tried re-installing it, logging out and back in, but I'm still getting ads.    This is really infuriating and the ads are almost ins...
  • Josh
  • Community Legend
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Can't remember username nor password to spotify account

Allright long story short. My father and his girlfriend have an ipad, it's ios version was totally out of date so i upgraded it for them. And with the upgrade spotify and all the apps dissapeared and noone of them remembers either username or passwor...

  • Regular
  • Allright long story short.   My father and his girlfriend have an ipad,  it's ios version was totally out of date so i upgraded it for them. And with the upgrade spotify and all the app...
  • Enxorix
  • Regular
  • 1144 Views
  • 8 replies
  • 0 likes
  • 1144 Views
  • 8 replies
  • 0 likes

Problema urgente. Olvide contraseña y di un correo erroneo.

Hola, no recuerdo mi contraseña y ademas el correo que di es erroneo. ¿Como puedo restablecer contraseña? Me conformo con saber como puedo cancelar mi suscripcion a premium. No puedo escuchar y estoy pagando! Muchas gracias.

  • Newbie
  • Hola, no recuerdo mi contraseña y ademas el correo que di es erroneo. ¿Como puedo restablecer contraseña? Me conformo con saber como puedo cancelar mi suscripcion a premium. No puedo escuchar y estoy...
  • Peter__
  • Community Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Account needs help

I initiated my account via sprint and facebook. My iphone is now broken and I wanted to continue my subscription on my laptop. i logged in with my facebook account and proceeded to listen to music. I then began hearing ads and commercials; "I thought...

  • Newbie
  • I initiated my account via sprint and facebook.  My iphone is now broken and I wanted to continue my subscription on my laptop.  i logged in with my facebook account and proceeded to listen...
  • Peter__
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Lost playlists, followers and everything!

I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium account. Thanks for your help

  • Casual Listener
  • I tried to disconnect from facebook in preferences and now suddenly all my playlists, followers and everything has vanished. Its as if my accounts been reset. I'm on Mac Lion and have a premium accou...
  • Joe
  • Community Legend
  • 2056 Views
  • 4 replies
  • 0 likes
  • Mac
  • 2056 Views
  • 4 replies
  • 0 likes