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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8598 Views
  • 1 replies
  • 9 likes
  • Security
  • 8598 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476769 Views
  • 978 replies
  • 111 likes
  • Account
  • 476769 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208347 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208347 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119523 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119523 Views
  • 72 replies
  • 12 likes

Solved!! Spotify Unlimited as a gift

  • Casual Listener
  • <seriously - I just want to buy a years worth of "unlimited" for my girlfriend. But it does not seem possible - first I'm told gift cards are not available in my country (US). OK - wth?   ...
  • Sam
  • Spotify
  • 395 Views
  • 3 replies
  • 0 likes
  • Account
  • 395 Views
  • 3 replies
  • 0 likes

Paypal premium

Paid for premium with paypal, money was charged couple of hours back still says on my spotify "you exceeded your 10 hour limit, blablabla" . !?

  • Casual Listener
  • Paid for premium with paypal, money was charged couple of hours back still says on my spotify "you exceeded your 10 hour limit, blablabla" . !?
  • Sam
  • Spotify
  • 801 Views
  • 8 replies
  • 0 likes
  • 801 Views
  • 8 replies
  • 0 likes

just bought 1 month of premium, but cant listen to music (you've exceeded your 10h time limit.) #bug

heyhey just bougt 1 month but cant listen to any music! it says spotify premium at the spotify status, but still buggy! please help me the purchase was completed but no premium! Lars

  • Newbie
  • heyhey   just bougt 1 month but cant listen to any music! it says spotify premium at the spotify status, but still buggy!   please help me the purchase was completed but no premium!...
  • Sam
  • Spotify
  • 263 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 263 Views
  • 3 replies
  • 0 likes

I've deactivated my facebook so now can't log in to spotify?!?!

it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it? i do not want a facebook account anymore, how do I still use spotify without reactivating facebook?! Help please!!!

  • Casual Listener
  • it just reactivates whenever I log in. I have the premium account so there should really be a facility to log in with out it?   i do not want a facebook account anymore, how do I still use spo...
  • Peter__
  • Community Legend
  • 1746 Views
  • 5 replies
  • 0 likes
  • 1746 Views
  • 5 replies
  • 0 likes

Delete Account

I want to delete my account I added the .del to it but it did not delete it PLEASE DELETE IT IMMEDIATELY!<br>

  • Newbie
  • I want to delete my account I added the .del to it but it did not delete it PLEASE DELETE IT IMMEDIATELY!&lt;br&gt;
  • Peter__
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

I purchased spotify premium, but it isn't working

I purchased Spotify Premium earlier on today but it hasn't updated on Spotify? It came up with "You are now using Premium" at the top but then said I had used my 10 hour limit and won't let me play any songs? Any help appreciated!

  • Newbie
  • I purchased Spotify Premium earlier on today but it hasn't updated on Spotify? It came up with "You are now using Premium" at the top but then said I had used my 10 hour limit and won't let me play a...
  • Sam
  • Spotify
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 344 Views
  • 2 replies
  • 0 likes

Why is it impossible to change your password?

I have tried over and over to change my password so I could either change my payment method or cancel. It is impossible to change it because you ask for the password that I have forgotten which is ridiculous. All this trouble and I'm ready to say the...

  • Newbie
  • I have tried over and over to change my password so I could either change my payment method or cancel. It is impossible to change it because you ask for the password that I have forgotten which is ri...
  • Christoffer
  • Community Legend
  • 744 Views
  • 7 replies
  • 1 likes
  • 744 Views
  • 7 replies
  • 1 likes

It says my account is used some place Else? Why????

"Spotify has been pausen because your account is being used somewhere Else"

  • Newbie
  • "Spotify has been pausen because your account is being used somewhere Else"
  • Peter__
  • Community Legend
  • 373 Views
  • 3 replies
  • 0 likes
  • 373 Views
  • 3 replies
  • 0 likes

need to logout everyone from my spotify!

My old friend is using my Spotify and won't sign out. Can you please deactivate my accounts. Thank you.

  • Casual Listener
  • My old friend is using my Spotify and won't sign out.  Can you please deactivate my accounts.  Thank you.
  • Joe
  • Community Legend
  • 360 Views
  • 4 replies
  • 0 likes
  • 360 Views
  • 4 replies
  • 0 likes

Solved!! Premium trial, 10hr limit still up?

So, I reached my 10hr limit, entered my card details for Premium trial as I'm thinking about switching to premium. Everything went through, my account says premium, my reciept is fine, it says Premium at the top of the program. Every time I try to pl...

  • Newbie
  • So, I reached my 10hr limit, entered my card details for Premium trial as I'm thinking about switching to premium.   Everything went through, my account says premium, my reciept is fine, it ...
  • Peter__
  • Community Legend
  • 487 Views
  • 4 replies
  • 0 likes
  • 487 Views
  • 4 replies
  • 0 likes

0 Minutes

Hi, I just updated Spotify this morning to find that when it came back on after retsarting itself the minutes bar was there and it only had 3 mins on it which since depleted to zero. I was quite happy with the adverts why has this changed is it a mis...

  • Casual Listener
  • Hi,   I just updated Spotify this morning to find that when it came back on after retsarting itself the minutes bar was there and it only had 3 mins on it which since depleted to zero. &nb...
  • mr_rubbish84
  • Casual Listener
  • 545 Views
  • 4 replies
  • 0 likes
  • 545 Views
  • 4 replies
  • 0 likes

Subscription help

I downloaded the Spotify app on my phone the other day with the 48 hour trial. After deciding I like it, I decided to upgrade to the $10/mo premium plan. It works on my desktop however on my phone it's still saying "9 hours remaining of your trial". ...

  • Casual Listener
  • I downloaded the Spotify app on my phone the other day with the 48 hour trial. After deciding I like it, I decided to upgrade to the $10/mo premium plan. It works on my desktop however on my phone it...
  • Peter__
  • Community Legend
  • 447 Views
  • 6 replies
  • 0 likes
  • 447 Views
  • 6 replies
  • 0 likes

Solved!! Why is my account disabled

Hello, I had to create this dummy account as I'm not getting any response from support, which is very strange. A few days ago I had an issue with my regular account that was resolved fairly quickly. For some reason my account was disabled the next da...

  • Regular
  • Hello,   I had to create this dummy account as I'm not getting any response from support, which is very strange.   A few days ago I had an issue with my regular account that was res...
  • Peter__
  • Community Legend
  • 1847 Views
  • 11 replies
  • 1 likes
  • Account
    Premium
  • 1847 Views
  • 11 replies
  • 1 likes

Charged Twice for 3 straight months

I have been charged $9.99 twice in September, October, and November and the subscription page says my next payment is December. How do I fix this and get a refund for the additional charges?

  • Newbie
  • I have been charged $9.99 twice in September, October, and November and the subscription page says my next payment is December. How do I fix this and get a refund for the additional charges?
  • Josh
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! change display name to facebook name

Hi, I have subcribed to spotify using a username. I have have since linked it to my Facebook page. However my display name still shows my original username. Is there a way to change it to my Facebook name? Please advise. Thanks!

  • Casual Listener
  • Hi,   I have subcribed to spotify using a username.    I have have since linked it to my Facebook page. However my display name still shows my original username. Is there a way...
  • partlycloudy123
  • Casual Listener
  • 17500 Views
  • 3 replies
  • 0 likes
  • 17500 Views
  • 3 replies
  • 0 likes

Twitter

Can someone help me because I can't Login to my twitter account and I am not receiving my Reset code. Its really annoying please help

  • Newbie
  • Can someone help me because I can't Login to my twitter account and I am not receiving my Reset code. Its really annoying please help
  • Peter__
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Login
  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Facebook changed my username?

Hi. Just while ago Facebook (apparently) changed my Spotify username to my wifes Facebook name and also added my wifes picture to my Spotify account. How the hell is this possible??? Spotify even tells me that it is impossible to change the username....

  • Casual Listener
  • Hi.   Just while ago Facebook (apparently) changed my Spotify username to my wifes Facebook name and also added my wifes picture to my Spotify account. How the hell is this possible??? Spoti...
  • mikael7x
  • Casual Listener
  • 960 Views
  • 6 replies
  • 0 likes
  • 960 Views
  • 6 replies
  • 0 likes

Similar Artists section

Hi, i've got a question. My band wrongside is listed in spotify. But there's no Section "Info" and no section "Similar artists" when our profile is displayed. Is there a possibility to edit these sections by myself? It would be great if someone e.g. ...

  • Casual Listener
  • Hi,   i've got a question. My band wrongside is listed in spotify. But there's no Section "Info" and no section "Similar artists" when our profile is displayed. Is there a possibility to edi...
  • Peter__
  • Community Legend
  • 225 Views
  • 3 replies
  • 0 likes
  • Premium
  • 225 Views
  • 3 replies
  • 0 likes

Gift Card Issues

Hello, I've tried to enter my visa giftcard four times now for a new subscription for Premium but it is saying that it is invalid. Please help!!

  • Newbie
  • Hello, I've tried to enter my visa giftcard four times now for a new subscription for Premium but it is saying that it is invalid. Please help!!
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 1 replies
  • 0 likes