Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1507 Views
0 replies
7 likes
Security

1507 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445444 Views
970 replies
108 likes
Account

445444 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198819 Views
119 replies
116 likes
Account

1198819 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108116 Views
70 replies
11 likes
Account
Login
Premium

108116 Views
70 replies
11 likes

cuenta borrada

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHace años que estoy suscrita a Spotify y tengo una cuenta premium. Hoy he ido a abrir la apli...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hace añ...
2019-11-06 5:54:23 PM
2019-11-07 2:11:54 AM
osornios
Spotify Star
1380 Views
1 replies
0 likes
Account

1380 Views
1 replies
0 likes

Family members cannot join to Family Plan

Plan : FamilyNetherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current address. Then when my family tries to accept the invitation, they receive an error s...

jmorcate
Regular
Plan : Family Netherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current addre...
2019-10-29 10:01:18 PM
2019-11-06 6:37:01 PM
jmorcate
Regular
1241 Views
8 replies
0 likes
Account

1241 Views
8 replies
0 likes

Account repeatedly getting hijacked.

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My account is repeatedly getting hijacked. I didn't think much of it before but I had weird playlists show up in the app, and sometimes there'd be phones that I don't own i...

pokeyz
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue My account is repeatedly getting hijacked. I didn't think much of it before but I ha...
2018-07-27 3:33:57 PM
2019-11-06 9:49:09 AM
supaarch-mt
Visitor
2364 Views
4 replies
0 likes
Account
Security

2364 Views
4 replies
0 likes

Reaching Spotify Support or HQ

Does anyone know further ways to contact and/or get a response from Support? I have had back and forth emails on 01/11/2019 and all correspondence has just stopped.I have tried sending online enquiry form and social media platforms but still no luck

Kaylamaree93
Casual Listener
Does anyone know further ways to contact and/or get a response from Support? I have had back and forth emails on 01/11/2019 and all correspondence has just stopped. I have tried sending onl...
2019-11-06 6:40:25 AM
2019-11-06 7:28:03 AM
OneByBoo
Roadie
540 Views
3 replies
0 likes
Other

540 Views
3 replies
0 likes

Do I have to save every song on an album individualy?

So I used to be able to just Save an album and all it's songs would appear in my library, but now when I Like an album it only appears on the Albums secction, if I want the songs to appear in my library I have the save each and everyone of them indiv...

Grillos
Casual Listener
So I used to be able to just Save an album and all it's songs would appear in my library, but now when I Like an album it only appears on the Albums secction, if I want the songs to appear in...
2019-11-01 3:25:55 PM
2019-11-05 9:45:11 PM
bhare
Regular
406 Views
2 replies
0 likes
Other

406 Views
2 replies
0 likes

New Release - Same artist name but diffrent format

I have project I want to release on Spotify with a certian name. Now I've seen there's already a release with this artistname in use. If these names are all CAPS, would they be treated as the same? For instance, "Testname" would be the same artist as...

buggas
Music Fan
I have project I want to release on Spotify with a certian name. Now I've seen there's already a release with this artistname in use. If these names are all CAPS, would they be treated as the same? ...
2019-11-04 6:48:11 PM
2019-11-05 8:15:43 PM
Luan
Spotify Star
690 Views
3 replies
0 likes
Other

690 Views
3 replies
0 likes

Podcasts episodes not showing in PC

So when I go to my podcasts session on my phone it's really organized, I can see them by episode, the ones I'm listening and the most recent ones, and by program, which is really great. However, when I'm using my PC I can only see the podcast session...

Grillos
Casual Listener
So when I go to my podcasts session on my phone it's really organized, I can see them by episode, the ones I'm listening and the most recent ones, and by program, which is really great. Howev...
2019-11-01 3:31:43 PM
2019-11-05 4:13:29 PM
Luan
Spotify Star
435 Views
1 replies
1 likes
Other

435 Views
1 replies
1 likes

Superuser Contribution Display name showing up as random numbers

My current spotify profile display name is a string of random numbers, making it incredibly difficult for friends to find my profile and playlists. I've tried connecting/logging in through facebook and while the friend activity tab is working fine, m...

Barbeldude
Casual Listener
My current spotify profile display name is a string of random numbers, making it incredibly difficult for friends to find my profile and playlists. I've tried connecting/logging in through f...
2019-11-04 9:36:46 AM
2019-11-05 1:32:08 PM
Petya
Community Legend
667 Views
3 replies
0 likes
Account

667 Views
3 replies
0 likes

Anyone know how to retrieve passwords for family members?

Hello!I have a username for my son but we can't find his old password, anyone know how to get a hold of it?

mkorpi
Newbie
Hello! I have a username for my son but we can't find his old password, anyone know how to get a hold of it?
2017-07-03 10:54:11 AM
2019-11-04 11:08:38 PM
stevenjw
Casual Listener
1185 Views
2 replies
0 likes

1185 Views
2 replies
0 likes

Switch Account from Premium Family to different Premium Family

PlanPremium FamilyCountryDE My Question or IssueI'm currently using a Premium Family Account with my ex girlfriends family and want to switch to a different Premium Family with my parents without losing the profile I already have. Any chance to do so...

Phteven1
Visitor
Plan Premium Family Country DE My Question or Issue I'm currently using a Premium Family Account with my ex girlfriends family and want to switch to a different Premium Family wi...
2019-11-04 3:10:51 PM
2019-11-04 4:12:21 PM
Luan
Spotify Star
869 Views
2 replies
0 likes
Account
Premium

869 Views
2 replies
0 likes

Superuser Contribution Facebook e-mail address

Hi, I have a free account and my account is linked to facebook. Now, I changed my facebook e-mailadress, but my spotify still has my old facebook e-mail address. How is this possible and how can I change this? How can my spotify e-mail address also c...

user-removed
Visitor
Hi, I have a free account and my account is linked to facebook. Now, I changed my facebook e-mailadress, but my spotify still has my old facebook e-mail address. How is this possible and how c...
2019-11-04 11:33:09 AM
2019-11-04 12:53:37 PM
Petya
Community Legend
448 Views
4 replies
0 likes
Account
Free

448 Views
4 replies
0 likes

Superuser Contribution Forgotten email linked to account / Username available

Hi, Having multiple accounts ( family ), i just realised that I have forgotten the email address associated to one of my accounts ( to change my password) and log in with my premium account. I do know my username though . Any help would be appreciate...

Trent_2020
Visitor
Hi, Having multiple accounts ( family ), i just realised that I have forgotten the email address associated to one of my accounts ( to change my password) and log in with my premium account....
2019-11-03 7:19:49 AM
2019-11-04 12:32:18 PM
Petya
Community Legend
496 Views
2 replies
0 likes
Account
Login
Premium
Subscription

496 Views
2 replies
0 likes

Superuser Contribution Facebook account lost

For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel Michnwicz and the image is a wolf with scars on it.

SniperWolfOrtiz
Casual Listener
For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel ...
2019-10-18 4:09:59 AM
2019-11-04 11:00:58 AM
Petya
Community Legend
1595 Views
8 replies
0 likes
Account
Free
Login

1595 Views
8 replies
0 likes

Can't Change Email so Can't get Google Home Mini

Hello,I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cannot link the two because I created my Spotify account in coll...

hstettl
Casual Listener
Hello, I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cann...
2019-11-02 11:51:10 PM
2019-11-04 8:54:36 AM
user-removed
Not applicable
1106 Views
2 replies
0 likes
Desktop
Other

1106 Views
2 replies
0 likes

linking facebook doesn’t change my display name

hello, i've seen many posts by people having this issue of spotify not displaying their facebook names as their display names after connecting it. however, i tried everything - unlinking from facebook (three times, with a few days, almost weeks, in b...

user-removed
Visitor
hello, i've seen many posts by people having this issue of spotify not displaying their facebook names as their display names after connecting it. however, i tried everything - unlinking from faceboo...
2019-10-27 10:07:03 PM
2019-11-04 5:17:41 AM
user-removed
Not applicable
609 Views
6 replies
1 likes

609 Views
6 replies
1 likes

Unusual charge

Hi there, I am o a premium plan of £9.99 monthly, and am billed on the 4th of the month every month. I already paid for September however yesterday there was a payment of £15 towards Spotify? Can you please clarify what the payment is for or if it's ...

dsdays
Casual Listener
Hi there, I am o a premium plan of £9.99 monthly, and am billed on the 4th of the month every month. I already paid for September however yesterday there was a payment of £15 towards Spotify...
2019-09-18 5:35:21 PM
2019-11-04 2:35:21 AM
jikhol
Casual Listener
538 Views
4 replies
0 likes
Subscription

538 Views
4 replies
0 likes

Won't Let Me Connect to Facebook

When I try to connect my Spotify to my new Facebook account, I get this message: Application Unavailable: The application you're trying to use is either no longer available or access is restricted. This happens when I try to log in on desktop, mobile...

notkristyn
Casual Listener
When I try to connect my Spotify to my new Facebook account, I get this message: Application Unavailable: The application you're trying to use is either no longer available or access is rest...
2019-10-22 9:32:05 PM
2019-11-03 7:18:33 PM
notkristyn
Casual Listener
914 Views
2 replies
0 likes
Account

914 Views
2 replies
0 likes

Not the good name with facebook connexion

PlanPremiumCountryBelgiumDeviceIphone XROperating SystemIOSMy Question or IssueNormally when i connect with facebook my account should take my facebook name but here it didn't change and it's still my nickname so nobody of my friends knows it's me. I...

dosam01
Visitor
Plan Premium Country Belgium Device Iphone XR Operating System IOS My Question or Issue Normally when i connect with facebook my account should take my facebook name but here it didn't chang...
2019-11-03 11:26:41 AM
2019-11-03 3:23:27 PM
DanielTham
Composer
369 Views
1 replies
0 likes
Account
Other

369 Views
1 replies
0 likes

Superuser Contribution username has become a symbols set - why and how to fix?

PlanPremiumDeviceiPhone XSOperating SystemiOS 10 My Question or IssueWhen I first registered in spotify via facebook - I had a username as on facebook. Then the username is changed to a symbols set. More than a year has passed, but the bug has not be...

21dx37
Visitor
Plan Premium Device iPhone XS Operating System iOS 10 My Question or Issue When I first registered in spotify via facebook - I had a username as on facebook. Then the username is chang...
2019-10-16 1:15:37 AM
2019-11-03 3:07:54 PM
Petya
Community Legend
1072 Views
2 replies
0 likes
Account

1072 Views
2 replies
0 likes

All Playlists and favorites disappeared after moving to another country!!!

PlanFree/PremiumCountryEgyptDevice iPhone SEOperating SystemiOS 12.4.1, Win 10.0.18362 home edition My Question or IssueI moved from UK to Egypt. I had lots of playlists and favourites I created them in UK.After 18 days of my return to Egypt, all tho...

_2eu447v-an8t
Newbie
Plan Free/Premium Country Egypt Device iPhone SE Operating System iOS 12.4.1, Win 10.0.18362 home edition My Question or Issue I moved from UK to Egypt. I had lots of play...
2019-11-01 11:43:18 PM
2019-11-03 10:18:05 AM
user-removed
Not applicable
642 Views
2 replies
0 likes
Account
Free

642 Views
2 replies
0 likes

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