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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89369 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760960 Views
18 replies
29 likes
He comprado un amplficador yamaha y venia con una suscripcion premium s spotify (no indicaba si era por tiempo limitado) Hoy me han realizado un cobro a la tarjeta de credito me pueden ayudar indicandome si la suscripcion que venia con el amplificado...
He comprado un amplficador yamaha y venia con una suscripcion premium s spotify (no indicaba si era por tiempo limitado) Hoy me han realizado un cobro a la tarjeta de credito ...
Roadie
546 Views
1 replies
0 likes
PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I was traveling out of the country a while back and used Spotify while overseas. My account i...
Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello I was travel...
Roadie
3006 Views
1 replies
0 likes
PlanStudent PremiumCountryUK Device(iPhone 7) My Question or IssueI had been logged out from my phone and noticed the last played song was something I had never played or seen before. I am now unable to login on any other devices as my password was a...
Plan Student Premium Country UK Device (iPhone 7) My Question or Issue I had been logged out from my phone and noticed the last played song was something I had never played or ...
Roadie
772 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueBonjourJ'ai 2 comptes Spotify1 PREMIUM (mail *snip*)1 free (mail *snip*)Je reçois bien le mail de réinitialisation du password pour le compte free (via provider gmail)...
Plan Premium Country France Device iPhone 8 Operating System iOS 13.3 My Question or Issue Bonjour J'ai 2 comptes Spotify 1 PREMIUM (mail *snip*) 1 free (mail *snip*) Je reçois b...
Spotify Star
4180 Views
5 replies
0 likes
PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Imac My Question or IssueHello, I ordered Spotify premium, with one month free.However, Premium doesn't work. My account also say that I'm a free member. But there's a invoice in my account of €0,-
Plan Free/Premium Country Netherlands Device (iPhone 8, Imac My Question or Issue Hello, I ordered Spotify premium, with one month free. However, Premium doesn't work...
Roadie
730 Views
3 replies
0 likes
PlanPremium StudentCountryUSDevice(iPhone 11Operating System(iOS 10 My Question or IssueMy card information is all correct, but I think there is an issue with the vendors needing to update certain things. My card is from the US; however it says that’...
Plan Premium Student Country US Device (iPhone 11 Operating System (iOS 10 My Question or Issue My card information is all correct, but I think there is an issue with the vendors ne...
Roadie
836 Views
1 replies
0 likes
Hi, yesterday, March 20th, I received three emails about Russians logging on my account. I changed my password after the first time and clicked on the button to log off on every device. I could not do the same for the other two emails as it happened ...
Hi, yesterday, March 20th, I received three emails about Russians logging on my account. I changed my password after the first time and clicked on the button to log off on every device. I co...
Roadie
899 Views
1 replies
0 likes
My account is constantly used by someone other than myself. When I am playing music, it will stop and play something different from a computer other than my own. It constantly interrupts my listening and the problem is not resolved when I change my p...
My account is constantly used by someone other than myself. When I am playing music, it will stop and play something different from a computer other than my own. It constantly interrupts my listening...
Roadie
753 Views
1 replies
0 likes
Hola! Me gustaría saber si existe alguna forma de escuchar la misma música simultáneamente en dos lugares o dispositivos distintos, ya sea con el mismo perfil, con dos perfiles distintos del mismo plan familiar o con dos perfiles totalmente independi...
Hola! Me gustaría saber si existe alguna forma de escuchar la misma música simultáneamente en dos lugares o dispositivos distintos, ya sea con el mismo perfil, con dos perfiles distintos del mismo pl...
Spotify Legend
1885 Views
5 replies
0 likes
PlanPremiumCountry USDeviceiPhone, iMac, Bose My Question or IssueI leave a phone connected in my car specifically to stream music while I drive. When I start my car, the bluetooth connects to the phone and it begins to play where I left Spotify the ...
Plan Premium Country US Device iPhone, iMac, Bose My Question or Issue I leave a phone connected in my car specifically to stream music while I drive. When I start ...
Spotify Legend
2936 Views
3 replies
0 likes
The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the account linked to that email but it still says that ...
The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the a...
Spotify Star
658 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceGalaxy S8Operating SystemAndroid Pie My Question or IssueMy original premium account is linked to my student email account. My student email expired a while ago. I forgot to change the email address while I still had access...
Plan Premium Country US Device Galaxy S8 Operating System Android Pie My Question or Issue My original premium account is linked to my student email account. My stude...
Spotify Star
663 Views
1 replies
0 likes
I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed. The problem is I have no idea what my login information is. This account I have isn't it. I am currently logged into the android app but I see...
I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed. The problem is I have no idea what my login information is. This account I have...
Casual Listener
832 Views
2 replies
0 likes
I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify should return me the money from the months I haven't been able to us Premium spotif...
I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify should return me the mon...
Roadie
523 Views
1 replies
0 likes
I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I tried replacing my postal code with the PIN from the e-gi...
I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I t...
Casual Listener
1861 Views
1 replies
2 likes
PlanFreeCountrySpainDeviceAllOperating SystemAll My Question or IssueHello, first of all thank you very much for the help you can give me.I have received several emails informing me that my account has been accessed. In one week there have been 3 of ...
Plan Free Country Spain Device All Operating System All My Question or Issue Hello, first of all thank you very much for the help you can give me. I have received several emails inf...
Community Legend
1329 Views
7 replies
1 likes
Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...
Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our...
Community Legend
702 Views
1 replies
0 likes
So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...
So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...
Spotify Legend
492 Views
1 replies
0 likes
Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...
Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...
Spotify Legend
473 Views
1 replies
0 likes
Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....
Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....
Casual Listener
671 Views
4 replies
0 likes
