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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554884 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131276 Views
74 replies
12 likes
Plan: PremiumCountry JapanDevice Iphone XRHeadphones : Sony WH -1000XM3 My Question or IssueSpotify keeps switching to a track that is not in my library (after about 2-3 minutes of playing my track). This seems to be happening with my new headphones ...
Plan: Premium Country Japan Device Iphone XR Headphones : Sony WH -1000XM3 My Question or Issue Spotify keeps switching to a track that is not in my library (after about 2-3 minutes...
Spotify Legend
419 Views
1 replies
0 likes
So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd and looked at it thinking it must have been a joke ...
So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd ...
Roadie
711 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13, Windows 10, Android My Question or IssueIf I change my display name on android will it change on ios and desktop?
Plan Premium Country USA Device iPhone 7 Operating System iOS 13, Windows 10, Android My Question or Issue If I change my display name on android will it change on ios and desktop?
Casual Listener
868 Views
2 replies
0 likes
I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm using (as far as I'm aware), so I had to make a whole ...
I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm usi...
Community Legend
471 Views
3 replies
0 likes
PlanFree/PremiumCountryUSDeviceiPhone 8 My Question or Issue:As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my email and password reset to my own. After they had successfully done that...
Plan Free/Premium Country US Device iPhone 8 My Question or Issue: As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my e...
Composer
387 Views
1 replies
0 likes
PlanFree/Premium PremiumCountry Deutschland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIch habe einen Account in einem Familiy Konto, bin aber nicht administrat...
Plan Free/Premium Premium Country Deutschland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questi...
Community Legend
4461 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am being charged for 4 months in a row when I never should have been charged at all. 2 time...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i am be...
Composer
360 Views
1 replies
0 likes
I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 days ago is paid according to my spotify account. I w...
I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 da...
Composer
656 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADeviceiphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been having a horrible experience with Spotify. First my account and YOUR SYSTEM n got hacked and bunch of songs that I do not wa...
Plan Free/Premium Country USA Device iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been having a horrible experience with Spotify. ...
Not applicable
863 Views
4 replies
0 likes
PlanFree/PremiumCountryUSDeviceDell E6420 laptopOperating SystemWindows 10 My Question or IssueI have been using the app successfully on my cellphone (tracfone/StraightTalk/Android). I have a new laptop and installed the Spotify app onto it. When I t...
Plan Free/Premium Country US Device Dell E6420 laptop Operating System Windows 10 My Question or Issue I have been using the app successfully on my cellphone (tracfone/Straig...
Spotify Legend
639 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
9796 Views
3 replies
0 likes
Premium familycan log in via appcan log in via webcan log in via FaceBook trying to set up Spotify as music provider for Google Nest Hub and Google Mini.when I follow rhe steps and try to log in via user name/email OR Facebook to link, Cannot connect...
Premium family can log in via app can log in via web can log in via FaceBook trying to set up Spotify as music provider for Google Nest Hub and Google Mini. when I follow rhe steps and t...
Spotify Legend
1091 Views
2 replies
0 likes
I have problem with something. There is somebody that log in every time that I have changed mij password and I did that several time. I have all ready ant this to the helpdesk I have done what they say. And it happend again. It is somebody that comes...
I have problem with something. There is somebody that log in every time that I have changed mij password and I did that several time. I have all ready ant this to the helpdesk I have done what they s...
Roadie
383 Views
1 replies
0 likes
PlanFreeCountryAllDeviceSmartphoneOperating SystemAll Hello, The images I'm using for my podcast seem to be zoomed in when looking at the individual episodes and previews. I have ensured these are square shaped and meet the sizing requirements (1400 ...
Plan Free Country All Device Smartphone Operating System All Hello, The images I'm using for my podcast seem to be zoomed in when looking at the individual episodes and previ...
Spotify Legend
594 Views
1 replies
0 likes
Eu quero mudar o nome de exibição do meu usário e, se possível, a foto. Estou ciente que não é possível alterar o nome para login, mas quero apenas mudar como aparece para meus amigos. Eu desativei minha conta do Facebook - que estava vinculada à con...
Eu quero mudar o nome de exibição do meu usário e, se possível, a foto. Estou ciente que não é possível alterar o nome para login, mas quero apenas mudar como aparece para meus amigos. Eu de...
Spotify Star
1750 Views
3 replies
0 likes
Hi, i accidently purchased spotify premium on my credit card...Is there a way to cancel this purchase?thanks
Hi, i accidently purchased spotify premium on my credit card... Is there a way to cancel this purchase? thanks
Spotify Star
540 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFirst of all, all of these devices aren't even mine as I'm been using google pixel for the pa...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue First o...
Composer
384 Views
1 replies
0 likes
Hey there,i couldn't find a satisfying answer anywhere to my following question, so i hope that somebody can help me out here. I'm working for a radio show on a quite popular radio station. We would like to create a "brand" account for our show, wher...
Hey there, i couldn't find a satisfying answer anywhere to my following question, so i hope that somebody can help me out here. I'm working for a radio show on a quite popular radio sta...
Music Fan
1096 Views
3 replies
0 likes
PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 My Question or IssueWhy am I getting ads in the desktop application for buying shirts and stuff when being on a premium account? To me it kind of contradicts the purpose of being on a family...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Why am I getting ads in the desktop application for buying shirts and stuff when being ...
Composer
1073 Views
4 replies
0 likes
My daughter has a Spotify Premium Account. She died 2 weeks ago, and we do not have passwords to access her computer nor her mobile phone. Her bank account is frozen - so Account Payments will not be made when the Direct Debit comes through.As you ca...
My daughter has a Spotify Premium Account. She died 2 weeks ago, and we do not have passwords to access her computer nor her mobile phone. Her bank account is frozen - so Account Payments will not be...
Community Legend
806 Views
3 replies
0 likes
