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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy is my son unable to sign up for the free 3 month premium trial offered when he has never had a premium account. Individual plan £9.99/month + 3 month free trial.UK based
PlanFreeCountry DeviceanyOperating System Android , Windows 10 My Question or Issuekept getting logged out from my account on both phone and workstation. no it won't accept passwords. reset password 4 times already. each login requires another passwo...
PlanPremiumCountryMalaysiaDevice(iPhone,Android) My Question or IssueI have been subscribing to the premium family package for a few years now, but recently i would like to replace one of the six users under my subscription. Was wondering how does th...
People keep logging into my account and playing the same song. I changed my password and logged everyone out and still the same thing happened but with a different phone. I changed my email and password and my birthdate and still the same thing happe...
I have a Premium Account, and I've been gifted with two cards I can't redeem. What's the problem?
I used Spotify when I was still in Belgium and spent a lot of time making playlists. Now that I live in the USA, I have to change my location settings, otherwise it won't work anymore. (no premium user) But I'm worried I will lose my playlists. So I ...
I created my account in November of last year via Facebook, from the moment I finished signing up I have this username, a bunch of random numbers and letters. Since then I have unlinked Facebook, I have linked it again and despite that my username do...
PlanPremiumCountryAustralia Device(iPhone 7, iPad Pro)Operating System My Question or Issue Hi,I was logged out of my Spotify account yesterday. When I tried logging back in via Facebook it said I didn’t have an account linked. I ended up changing my...
PlanFreeCountry Italy DeviceHonor 9 LiteOperating SystemAndroid 9 My Question or IssueHi, I've created a new email to make a new account because I didn't want back the one I already had, but after finishing the creation of the new account and logging...
Hello. I just got the Spotify premium plan, however I am currently deployed in Kuwait. It says I can’t log in because I’m in another country over 14 days. However since I have premium now. That shouldn’t be an issue. Can you please help me. PlanPremi...
PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Operating SystemAndroid 9 My Question or IssueHey folks. I've been having quite a headache in the past days involving my account. Basically, i started to recieve spotify emails alerting me that my acco...
I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/ But it still doesn't work. Can someone help? Username: m8k71i8zjiyq49zzdfxl4par3
Someone in Brazil recently stole my log in details. All my recently played songs are Brazilian. I've since reset my password but can't figure out how to clear the history. Thanks. PlanFreeCountryUSDeviceSamsung Galaxy 8Operating SystemAndroid
Hi! I mistakenly left Spotify playing at 0% volume for several hours, and now I'm worried that my eventual 2020 wrapped playlist is gonna be full of songs I've never actually heard. Is there a way around this?
Hello,I just want to know how i can change my artist name on artist profile on spotify? I dont want to change names on my old music...i've just want to change my artist name because iam releasing music under new one
Plan Student Premium Country United State Device iPhone XR My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with the customer service, was able to get my password/email reset. Ever since th...
Hi! My account currently only shows my username and a blank display image. I'm trying to get it to show my full name by connecting my Facebook account but it's not working, and everytime I connect it and reopen the Spotify app or website (both on des...
Plan:PremiumCountryIceland My Question or IssueSomeone else has already said this but do not force us to use a number as a username, I'd like to change it to something like my email. As I've been a premium user for many years now I can't delete my ac...
PlanPremium/FreeCountryUSADeviceMoto z4Operating SystemAndroid 9 My Question or IssueI have 2 accounts, but cancelled the Premium on the wrong account! I have a 3 month premium subscription on my back up account... Can I switch it to my main account?
PlanFreeCountryNZDeviceLG G6/DesktopOperating SystemAndroid 9/Windows 10 My Question or IssueSo my username doesnt exist, i have no display name or username on any platform and i cant change my username. I would appreciate any help