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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555137 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131333 Views
74 replies
12 likes
I updated my form of payment after my old card was declined but I am still unable to access any of my music
I updated my form of payment after my old card was declined but I am still unable to access any of my music
Spotify
421 Views
1 replies
0 likes
My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I stop her facebook from being linked to my account!...
My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I...
Casual Listener
351 Views
4 replies
0 likes
I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a functionality or two but is there a way of highlighting /...
I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a fu...
Newbie
746 Views
2 replies
0 likes
Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but is it possible to link to a different "fake" fb ac...
Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but...
Regular
658 Views
8 replies
0 likes
Hi, I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before. So I deleted my facebook account, just dont like it for personal reasns, but I still got charged a few ...
Hi, I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before. So I deleted my facebook accou...
Not applicable
822 Views
1 replies
0 likes
Hi, Is there any chance of finding all the playlists I've ever created/published?Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008) that I even don't have in my Spotify anymore. It would...
Hi, Is there any chance of finding all the playlists I've ever created/published? Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008)...
329 Views
0 replies
0 likes
Hi, I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understand why this is happenening. Can someone help me? I am...
Hi, I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understa...
Spotify Legend
332 Views
2 replies
0 likes
This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper investigation. I do not expect insults from any comp...
This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper i...
Casual Listener
385 Views
2 replies
1 likes
I have started to get advert even though I have been paying for the premium package for ages and I am really annoyed about this. Whar can I do apart from leaving the whole thing ????
I have started to get advert even though I have been paying for the premium package for ages and I am really annoyed about this. Whar can I do apart from leaving the whole thing ????
Regular
426 Views
5 replies
0 likes
Im getting fedup with this now. I want to do a couple of things and each are having problems. I want to unlink my Facebook from my account. I hve deleted the App from Facebook via Account Preferences on Facebook. This current account has my old email...
Im getting fedup with this now. I want to do a couple of things and each are having problems. I want to unlink my Facebook from my account. I hve deleted the App from Facebook via Account ...
Casual Listener
368 Views
1 replies
0 likes
I accidentally deleted my "best of" list i've been collecting for months. Is there a way to get it back?
I accidentally deleted my "best of" list i've been collecting for months. Is there a way to get it back?
Not applicable
292 Views
2 replies
0 likes
Hi all, I am trying to close my account but having trouble as when filling out the contact form it comes back with an error message. Not sure why it's so hard to close an account in the first place but hey ho. If anyone can give me any advice as to h...
Hi all, I am trying to close my account but having trouble as when filling out the contact form it comes back with an error message. Not sure why it's so hard to close an accoun...
Spotify Legend
259 Views
1 replies
0 likes
How do I cancel my free premium subscription?
How do I cancel my free premium subscription?
Not applicable
259 Views
1 replies
0 likes
Hi, I'm a french customer, I don't find a french forum, so do with the errors please... I tried to have a suscription 2 weeks ago, and there were a lot of bug. I repeated the operation several times, and it finally worked. I just wanted an Unlimited ...
Hi, I'm a french customer, I don't find a french forum, so do with the errors please... I tried to have a suscription 2 weeks ago, and there were a lot of bug. I repeated ...
Not applicable
274 Views
3 replies
0 likes
Hi I'm going abroad on vacation during July and August, and I want to cancel my subscription because I will not use spotify. Then I will return to it because I am very happy with the service.When I tried to cancel the subscription, I saw that, by tod...
Hi I'm going abroad on vacation during July and August, and I want to cancel my subscription because I will not use spotify. Then I will return to it because I am very happy with the service. When...
Spotify
256 Views
2 replies
0 likes
I'm a US based Spotify Premium user who takes advantage of both computer and mobile apps. Is Spotify yet in Puerto Rico? I'm assuming my "available offline" content on my iPhone will still be good to go. What about streaming? Cheers.
I'm a US based Spotify Premium user who takes advantage of both computer and mobile apps. Is Spotify yet in Puerto Rico? I'm assuming my "available offline" content on my iPhone will still...
Spotify
1498 Views
1 replies
0 likes
I have a problem with my spotify account. I have bought a pre-paid spotify card on the internet of 3 months to upgrade it to premium. The problem is that the guy that sold me the card apparently used "ilegal means" to buy it. Now spotify has frozen m...
I have a problem with my spotify account. I have bought a pre-paid spotify card on the internet of 3 months to upgrade it to premium. The problem is that the guy that sold me the card appa...
Spotify
530 Views
1 replies
0 likes
Please log me out of all sessions my friend somehow got on my account and is annoying the crap out of me
Please log me out of all sessions my friend somehow got on my account and is annoying the crap out of me
Spotify
290 Views
1 replies
0 likes
okay so i downloaded spotify premium on acciedent had it less than 24 hours so it wont charge right? so after i tried 3 times to download spotify free version but every time it say spotify premium i really hope it doesnt charge me and i need help how...
okay so i downloaded spotify premium on acciedent had it less than 24 hours so it wont charge right? so after i tried 3 times to download spotify free version but every time it say spotify pr...
Casual Listener
419 Views
3 replies
0 likes
Well, it´s gone. And since you won't help me through your "help" section (yes I've checked my spam mail) I'll try writing here. My Premium stopped working, my bank records show that I've payed for this month. None of your "tips" for solving this prob...
Well, it´s gone. And since you won't help me through your "help" section (yes I've checked my spam mail) I'll try writing here. My Premium stopped working, my bank records show that I've p...
Spotify
601 Views
5 replies
0 likes
