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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8675 Views
  • 1 replies
  • 9 likes
  • Security
  • 8675 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477570 Views
  • 979 replies
  • 111 likes
  • Account
  • 477570 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209735 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209735 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119787 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119787 Views
  • 72 replies
  • 12 likes

Can I use Spotify gift cards in a different country?

I travel around the world a lot and have been using Spotify Premium for quite a while. I have a UK account but no credit card, so until now I always had friends from there buy me gift cards when needed. I'm in Denmark now and my account expired, so I...

  • Casual Listener
  • I travel around the world a lot and have been using Spotify Premium for quite a while. I have a UK account but no credit card, so until now I always had friends from there buy me gift cards when need...
  • 713 Views
  • 0 replies
  • 0 likes
  • 713 Views
  • 0 replies
  • 0 likes

Paypal payment keeps failing, despite matching countries

Hi guys, I hope you can help me out with this one. I'm trying to upgrade to Unlimited, using my Paypal account. I connected my Dutch bank account to my Paypal account, since I haven't got anything like a credit card. My Spotify account is registered ...

  • Newbie
  • Hi guys,   I hope you can help me out with this one. I'm trying to upgrade to Unlimited, using my Paypal account. I connected my Dutch bank account to my Paypal account, since I haven't got ...
  • Sam
  • Spotify
  • 1071 Views
  • 1 replies
  • 0 likes
  • 1071 Views
  • 1 replies
  • 0 likes

My Premium account dissapeard.

Hei Hope someone here can be able to help me Yesterday when I was using spotify on my iphone the music suddenly stopped. I looked into it, and all my playlists were "grey" (unable to play). Afterwords nn both my phone and on my computer it says that ...

  • Newbie
  • Hei   Hope someone here can be able to help me 🙂 Yesterday when I was using spotify on my iphone the music suddenly stopped. I looked into it, and all my playlists were "grey" (unable to...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Subscription and play issue

Not really sure what I'm doing wrong, I had the 30day free trial on my iPhone and upgraded to Unlimited. Since then I haven't been able to play any music. All my songs have disappeared and everytime I search for a new one, (it's not highlighted) and ...

  • Casual Listener
  • Not really sure what I'm doing wrong, I had the 30day free trial on my iPhone and upgraded to Unlimited. Since then I haven't been able to play any music. All my songs have disappeared and everytime ...
  • Sam
  • Spotify
  • 396 Views
  • 5 replies
  • 0 likes
  • 396 Views
  • 5 replies
  • 0 likes

Solved!! My playlists are gone

okey, so I don't really know where I should write this but however,When I connected my spotify account to facebook I think I accidently made a new account which I started to use instead. Today when I logged on at my account it popped up a window with...

  • Casual Listener
  • okey, so I don't really know where I should write this but however, When I connected my spotify account to facebook I think I accidently made a new account which I started to use instead. Today when...
  • ncperks
  • Newbie
  • 678 Views
  • 10 replies
  • 0 likes
  • 678 Views
  • 10 replies
  • 0 likes

Can't upgrade to premium from unlimited! "Payment details error"

Hello! I've got Spotify unlimited subscription. I would like to upgrade to Premiuym subscription so I could listen to music on my phone. When I go to upgrade page, it confirms that "You have 60 days left on your Spotify Unlimited subscription, these ...

  • Casual Listener
  • Hello! I've got Spotify unlimited subscription.  I would like to upgrade to Premiuym subscription so I could listen to music on my phone. When I go to upgrade page, it confirms that "You have 60...
  • raimostaja
  • Casual Listener
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Accidentally paid for premium -- can I change this?

Apparently when I synched my iPod to get a Spotify playlist onto it, I paid for premium. I wasn't aware that this would happen and I didn't want to upgrade to premium. Is there a way to downgrade or go back to the version I was using?Thanks.

  • Newbie
  • Apparently when I synched my iPod to get a Spotify playlist onto it, I paid for premium.  I wasn't aware that this would happen and I didn't want to upgrade to premium.  Is there a way to d...
  • David
  • Spotify Legend
  • 720 Views
  • 1 replies
  • 0 likes
  • 720 Views
  • 1 replies
  • 0 likes

Solved!! After being hacked

could you delete this facebook account so I can reconnect it to my true account (which is oninjao) as my account was hacked I logged in with facebook and the bugger had disconected it so I now have a free trial on facebook I do not want, which means ...

  • Regular
  • could you delete this facebook account so I can reconnect it to my true account (which is oninjao) as my account was hacked I logged in with facebook and the bugger had disconected it so I now have a...
  • Oninjao
  • Regular
  • 571 Views
  • 7 replies
  • 0 likes
  • 571 Views
  • 7 replies
  • 0 likes

Unable to upgrade to Premium

Hi, I am trying to upgrade to Premium using the free 30 day trial, but it keeps declining my VCC card that i enter for payment details. Any solution? Thanks

  • Newbie
  • Hi,   I am trying to upgrade to Premium using the free 30 day trial, but it keeps declining my VCC card that i enter for payment details.    Any solution?    Than...
  • David
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Spotify Playlists Vanished and Spotify Downgraded to Free.

The title says it all really. I went to log into Spotify about 10 minutes ago and all of my playlists had vanished as well as my account being down graded to Free. I have two accounts on Spotify that I am aware of, both of them have been returned to ...

  • Casual Listener
  •   The title says it all really. I went to log into Spotify about 10 minutes ago and all of my playlists had vanished as well as my account being down graded to Free.   I have two acco...
  • Sam
  • Spotify
  • 318 Views
  • 4 replies
  • 0 likes
  • 318 Views
  • 4 replies
  • 0 likes

Daughter signed up for free,but money came out of my account??

Hi my Daughter signed up for spotify free but £9.99 came out of my account as i used to have a spotify account a year or so ago,tried to stop recurring payments but it wont let me.Any idea why this happened and how to stop it .Thanks Ian

  • Newbie
  • Hi my Daughter signed up for spotify free but £9.99 came out of my account as i used to have a spotify account a year or so ago,tried to stop recurring payments but it wont let me.Any idea why this h...
  • Sam
  • Spotify
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

How can i swift device?

I already have three devices registrated. And need to shift one of them. (The brilliant moderators at this **bleep**ty forum keeps erasing my question each day, probably because someone asked something simular somewhere, sometime. So answer quickly p...

  • Casual Listener
  • I already have three devices registrated. And need to shift one of them. (The brilliant moderators at this **bleep**ty forum keeps erasing my question each day, probably because someone asked somethi...
  • Richard
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Logged into premium on iPhone but not on computer

I set my premium account up and am getting charged monthly. But, when I use my computer app for Spotify it says I'm on the free version and I get all the annoying adds. I get the paid version on my iphone though. They both connect to the same faceboo...

  • Visitor
  • I set my premium account up and am getting charged monthly. But, when I use my computer app for Spotify it says I'm on the free version and I get all the annoying adds. I get the paid version on my i...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Trouble syncing playlist

When I synch my iphone to my mac my playlist will nly remain in alphabetical order. Even when I make changes on my mac they do not appear on my phone. How can I make changes appear onto my iphone?

  • Newbie
  • When I synch my iphone to my mac my playlist will nly remain in alphabetical order. Even when I make changes on my mac they do not appear on my phone. How can I make changes appear onto my iphone?
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Can't upgrade to Premium and subscription-status shows I would have unlimited but I haven't

Last Month I just bought Spottily-Unlimited to enjoy music commercial free. After Buying I canceled the subscription so that it doesn't automatically extend so I can test it. So after 30 days my Spottily shows that I'm a free user so I want to upgrad...

  • Newbie
  • Last Month I just bought Spottily-Unlimited to enjoy music commercial free. After Buying I canceled the subscription so that it doesn't automatically extend so I can test it. So after 30 days my Spot...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Solved!! Premium Playlist Pulled

I am a premium member. You have pulled several albums from your collection and now over 180 songs are greyed out on my playlists. Why are you pulling albums? It really angers me that I pay to listen to songs for one month, pay again the next month an...

  • Newbie
  • I am a premium member. You have pulled several albums from your collection and now over 180 songs are greyed out on my playlists. Why are you pulling albums? It really angers me that I pay to listen ...
  • licenced
  • Community Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • 746 Views
  • 1 replies
  • 0 likes

Changing username

Hallo,by accident i forgot an letter in my username, any idea how to correct this, Hans

  • Newbie
  • Hallo,by accident i forgot an letter in my username, any idea how to correct this, Hans
  • JAHoogland
  • Newbie
  • 392 Views
  • 4 replies
  • 0 likes
  • 392 Views
  • 4 replies
  • 0 likes

Solved!! Bloody Virgin Media

Is there anyone else here connected to Spotify using Virgin's cable service? Are you having the same problems as I am or is it my machine? When I click on a track to play it takes a while for playback to start and then after about 5 seconds or so pla...

  • Music Fan
  • Is there anyone else here connected to Spotify using Virgin's cable service? Are you having the same problems as I am or is it my machine? When I click on a track to play it takes a while for playbac...
  • effzed
  • Casual Listener
  • 1662 Views
  • 2 replies
  • 0 likes
  • 1662 Views
  • 2 replies
  • 0 likes

Playlist gone and just have spotify free

Just logged into today, and my playlists are gone and i just have spotify free now. Dont understand whats happending. I have subsribed for long time and had no problems earlyer.

  • Casual Listener
  • Just logged into today, and my playlists are gone and i just have spotify free now. Dont understand whats happending. I have subsribed for long time and had no problems earlyer.
  • Sam
  • Spotify
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Solved!! Abroad for a year

Im from Sweden and have a cellphone account in which Im paying for premium as well. I am moving to Singapore for a year and will keep my swedish phone with premium. paying for the account. Can i still use premium for a year in singapore? Both online ...

  • Newbie
  • Im from Sweden and have a cellphone account in which Im paying for premium as well. I am moving to Singapore for a year and will keep my swedish phone with premium. paying for the account. Can i stil...
  • Sam
  • Spotify
  • 854 Views
  • 1 replies
  • 0 likes
  • 854 Views
  • 1 replies
  • 0 likes