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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80459 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654024 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734504 Views
18 replies
29 likes
Hi, I'm having some "problem" with Spotify for about a week now.Some tracks, that were available before, went unavailable.For exemple, the whole Skrillex – Scary Monsters and Nice Sprites EP went unavailable from France. This album has been available...
Hi, I'm having some "problem" with Spotify for about a week now. Some tracks, that were available before, went unavailable. For exemple, the whole Skrillex – Scary Monsters and Nice S...
Community Legend
578 Views
5 replies
0 likes
I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It very anoying when you pay money for this but it doesn´...
I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It ver...
Casual Listener
701 Views
5 replies
0 likes
Hi,I was more then half a year in the US, California as an Au Pair.In this time I used Spotify.Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again!I do not have a mastercard or a paypal account!Please help me, my 1...
Hi, I was more then half a year in the US, California as an Au Pair. In this time I used Spotify. Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again! I do not...
Spotify
1445 Views
22 replies
0 likes
When I view my friends list in spotify I see my own friends from Facebook as well as a bunch of random people I don't know.Interestingly my real facebook friends are allways displayed on the top of the list. After my facebook friends I can see names ...
When I view my friends list in spotify I see my own friends from Facebook as well as a bunch of random people I don't know. Interestingly my real facebook friends are allways displayed on the ...
Casual Listener
3619 Views
9 replies
0 likes
hello, i am using spotify premium with ipad, iphone and mac client. ist it possible to sync with another iphone to have just local files on this phone (offline spotify mode)? Or another ipod for example. With local files i dont mean files i already h...
hello, i am using spotify premium with ipad, iphone and mac client. ist it possible to sync with another iphone to have just local files on this phone (offline spotify mode)? Or another ipod...
Regular
2618 Views
3 replies
0 likes
Hi, i was ust trying to upgrade to a premium account by using paypal or creditcard. Both payments were rejected. But they should be both fine. Never had any problems. Thanks Nils
Hi, i was ust trying to upgrade to a premium account by using paypal or creditcard. Both payments were rejected. But they should be both fine. Never had any problems.  ...
Casual Listener
329 Views
2 replies
0 likes
Hello,Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, except from those added 2012. Is there any way to get them b...
Hello, Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, ex...
Casual Listener
5645 Views
70 replies
2 likes
So I signed up for spotify 30 day free trial and I cancelled my subscription on the last day. A few days later, I come back and checked the reciepts and I have apparently payed for a 1 month premium plan without my knowledge. When I call my bank, the...
So I signed up for spotify 30 day free trial and I cancelled my subscription on the last day. A few days later, I come back and checked the reciepts and I have apparently payed for a 1 month premium ...
Spotify
369 Views
1 replies
0 likes
Got a new card recently, but forgot to update my payment info, now when i try and resubscribe for premium it says that I've used the wrong password even though I know that its correct. I am unable to upgrade my account.
Got a new card recently, but forgot to update my payment info, now when i try and resubscribe for premium it says that I've used the wrong password even though I know that its correct. I am una...
Spotify
354 Views
1 replies
0 likes
I added a few month ago some titles to my playlists, but they seem to have disappeared. I can't find them any longer on spotify. Examples : The Organ and Alfa Rococo ("Chasser le meilleur") Thanks
I added a few month ago some titles to my playlists, but they seem to have disappeared. I can't find them any longer on spotify. Examples : The Organ and Alfa Rococo ("Chasser le meill...
181 Views
0 replies
0 likes
Hi there I create my free spotify account in the US, but now I'm in Costa Rica.I trying to purchase Spotify Premium with my credit card so I can use it any where, but when I add my card information said denied but my card its working properly in othe...
Hi there I create my free spotify account in the US, but now I'm in Costa Rica. I trying to purchase Spotify Premium with my credit card so I can use it any where, but when I add my card in...
Casual Listener
8871 Views
13 replies
1 likes
Upgraded yesterday 3/17, and can make playlists on my cellphone but none of my old playlists have been imported, and on my desktop player I am still getting ads! Help?
Upgraded yesterday 3/17, and can make playlists on my cellphone but none of my old playlists have been imported, and on my desktop player I am still getting ads! Help?
Community Legend
389 Views
4 replies
0 likes
My radio repeats every song in consecutive fashion. I have to click the next button to progress the radio into a new song. Can anyone help me fix this?
My radio repeats every song in consecutive fashion. I have to click the next button to progress the radio into a new song. Can anyone help me fix this?
Not applicable
314 Views
1 replies
0 likes
Hi, I was listening to spotify this morning and decided to click on a playlist that came up in my facebook news feed. The playlist started playing, but it asked me to log in. I exed out thinking it would show up in my activity would show on my facebo...
Hi, I was listening to spotify this morning and decided to click on a playlist that came up in my facebook news feed. The playlist started playing, but it asked me to log in. I exed out thin...
Not applicable
363 Views
1 replies
0 likes
Hi, despite my payment by paypal for Unlimited I get always advertises. Why? regards Mariana mariana@hohenesch82.de
Hi, despite my payment by paypal for Unlimited I get always advertises. Why? regards Mariana mariana@hohenesch82.de
Not applicable
262 Views
1 replies
0 likes
The site doesn't recognize my password when I try to cancel my subscription. I'm connected via Facebook and the site keeps telling me my password is invalid.
The site doesn't recognize my password when I try to cancel my subscription. I'm connected via Facebook and the site keeps telling me my password is invalid.
Casual Listener
698 Views
2 replies
0 likes
Something went wrong with my email account so my receipt never showed up.I have now changed my email but how can i get them to send it again?
Something went wrong with my email account so my receipt never showed up. I have now changed my email but how can i get them to send it again?
Community Legend
638 Views
6 replies
0 likes
Is there a point to subscribing to playlists? They don't show up anywhere - you can't access them from the menu. I subscribed to a friend's playlist but it doesn't allow me to see that playlist when Spotify is reopened. I still have to search for the...
Is there a point to subscribing to playlists? They don't show up anywhere - you can't access them from the menu. I subscribed to a friend's playlist but it doesn't allow me to see that playlist when ...
Spotify
566 Views
1 replies
0 likes
I pay for spotify premium mainly because I don't have a phone with alot of memory nor do I want to buy a larger mini sd. I thought the reason why I was paying for premium is to be able to stream music on my phone. I have recommened and coverted frien...
I pay for spotify premium mainly because I don't have a phone with alot of memory nor do I want to buy a larger mini sd. I thought the reason why I was paying for premium is to be able to stream musi...
Spotify
415 Views
2 replies
0 likes
Not trying to be chintzy but...wondering if you get to keep the results of your 30-day Premium music binge if you decide not to continue on with the paid Premium service...
Not trying to be chintzy but...wondering if you get to keep the results of your 30-day Premium music binge if you decide not to continue on with the paid Premium service...
Casual Listener
12543 Views
4 replies
0 likes
