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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1874 Views
  • 0 replies
  • 8 likes
  • Security
  • 1874 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449076 Views
  • 972 replies
  • 109 likes
  • Account
  • 449076 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199779 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199779 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108834 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108834 Views
  • 72 replies
  • 11 likes

Solved!! Upgraded from 'free user' to premium but mac app hasn't updated?

I upgraded my account to a premium user, and the app for my iPhone seems to have grasped the idea, but my imac hasn't? still says i'm a free user, and therefore i can't listen to any music (as i have 0 minutes)Any idea why this is? I've uninstalled t...

  • Music Fan
  • I upgraded my account to a premium user, and the app for my iPhone seems to have grasped the idea, but my imac hasn't? still says i'm a free user, and therefore i can't listen to any music (as i have...
  • r0bs
  • Casual Listener
  • 1005 Views
  • 11 replies
  • 0 likes
  • 1005 Views
  • 11 replies
  • 0 likes

My premium does not work!

I paid for the premium, but it does not work. Paid today and would like to have it fixed now Can someone check it out?

  • Casual Listener
  • I paid for the premium, but it does not work. Paid today and would like to have it fixed now 🙂 Can someone check it out?
  • lizseeman
  • Casual Listener
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Spotify Social Not Working + Facebook login not working

First my starred songs disappeared, which the Spotify team managed to resolve quickly, which I am grateful for. Now, Spotify Social does not work on my account on either my mobile or desktop accounts. I am also still unable to login in through my Fac...

  • Casual Listener
  • First my starred songs disappeared, which the Spotify team managed to resolve quickly, which I am grateful for.   Now, Spotify Social does not work on my account on either my mobile or desktop...
  • Tilster
  • Casual Listener
  • 2128 Views
  • 1 replies
  • 0 likes
  • 2128 Views
  • 1 replies
  • 0 likes

personal info.

When i log in and play music i get some message that i need to fill out some personal info. And i have filled everything out there. what to do???

  • Casual Listener
  • When i log in and play music i get some message that i need to fill out some personal info. And i have filled everything out there. what to do???
  • Gretzky82
  • Casual Listener
  • 420 Views
  • 6 replies
  • 0 likes
  • 420 Views
  • 6 replies
  • 0 likes

Spotify Premium won't load properly

When I launch the app on my desktop, The 'What's New' tab endlessly circles and never loads. I can go to playlists, but I get a message that they cannot synchronize.

  • Casual Listener
  • When I launch the app on my desktop, The 'What's New' tab endlessly circles and never loads. I can go to playlists, but I get a message that they cannot synchronize.
  • mattjholstein
  • Newbie
  • 1103 Views
  • 4 replies
  • 0 likes
  • 1103 Views
  • 4 replies
  • 0 likes

Apps still know what I listen to when I'm in private mode

Just tried it: The last.fm app displays what I'm listening too even when I'm in private mode. (Yes I know last.fm doesn't scrobble the music, but that's a guarantee on the App's side, and not something I want to have to figure out for every app)

  • Casual Listener
  • Just tried it: The last.fm app displays what I'm listening too even when I'm in private mode. (Yes I know last.fm doesn't scrobble the music, but that's a guarantee on the App's side, and not somethi...
  • 393 Views
  • 0 replies
  • 0 likes
  • 393 Views
  • 0 replies
  • 0 likes

lost my Premium status and all my playlists - help!

when i log in it says i just have the free version and all playlists have disappeared, even though i have been a Premium subscriber for months. tried loggin out/in and still ended up with free version and no playlists. sent in a help request - and th...

  • Visitor
  • when i log in it says i just have the free version and all playlists have disappeared, even though i have been a Premium subscriber for months.  tried loggin out/in and still ended up with free ...
  • bladerunner2
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

I just subscribed a unlimited and it doesn't work on my computer

Hi, I subscribed a unlimited (in fact i subscribed it twice so it's written that i have it until 01/05) However it doesn't work on my software in my computer... I tried to log out and in a few times but it still doesn't work...What can I do?Thanks

  • Newbie
  • Hi, I subscribed a unlimited (in fact i subscribed it twice so it's written that i have it until 01/05) However it doesn't work on my software in my computer... I tried to log out and in a few times ...
  • 220 Views
  • 0 replies
  • 1 likes
  • 220 Views
  • 0 replies
  • 1 likes

Facebook disaster

I can't beleive I did not find any topic in this forum that discussed the fact that you now HAVE to get a facebook account to be able to have spotify.To me it's a total abuse. Shame on spotify !!!Maybe this get cencored

  • Newbie
  • I can't beleive I did not find any topic in this forum that discussed the fact that you now HAVE to get a facebook account to be able to have spotify. To me it's a total abuse. Shame on spotify&nbsp...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

No Purchase Avaliable - Charged 3 times

Hey Guys / Girls. There seems to be an issue with your system regarding paying with creditcard. i tried three times to buy a Premium subscription and got 'No Purchase avaliable' and suddenly my mailbox got spammed with 3xreceipt for 99,- DDK each. An...

  • Newbie
  • Hey Guys / Girls.   There seems to be an issue with your system regarding paying with creditcard.   i tried three times to buy a Premium subscription and got 'No Purchase avaliable' and...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Can't get through subscribing : Living in US with French credit Card

Hello, I am currently living in the US for a couple of months. As I am French I only hold a French visa credit card. I want to subcribe to Premium but Spotify keeps rejecting my French credit card because it doesn't match the country on my profil whi...

  • Newbie
  • Hello,   I am currently living in the US for a couple of months. As I am French I only hold a French visa credit card.   I want to subcribe to Premium but Spotify keeps rejecting my Fre...
  • Sam
  • Spotify
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Upgrage

Hi, Im trying to upgrade my account to unlimited, I click on Visa and then continue, and just get a message saying 'Payment not available' Any ideas? Thanks

  • Casual Listener
  • Hi,   Im trying to upgrade my account to unlimited, I click on Visa and then continue, and just get a message saying 'Payment not available'   Any ideas?   Thanks
  • Sam
  • Spotify
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

How to cancel a downgrade to Ultimate

I upgraded to Premium, installed the Android app, was disappointed to find it didn't work, and then downgraded back to Unlimited. Immediately, the Android app started working, so I want to cancel the downgrade to Unlimited that will happen in nine da...

  • Newbie
  • I upgraded to Premium, installed the Android app, was disappointed to find it didn't work, and then downgraded back to Unlimited.  Immediately, the Android app started working, so I want to canc...
  • Sam
  • Spotify
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Paid for Unlimited but did not get it.....!!

I accidently paid 5 times now and don't how to get a refund. I went from free to Unlimited.I thought I had to verify my account each time but these were purchases of subscriptions. Please advice on refund procedure. Kind regards,Peter Kroon I acciden...

  • Regular
  • I accidently paid 5 times now and don't how to get a refund. I went from free to Unlimited. I thought I had to verify my account each time but these were purchases of subscriptions.   Please ...
  • peterkroondrums
  • Regular
  • 510 Views
  • 7 replies
  • 0 likes
  • 510 Views
  • 7 replies
  • 0 likes

a bit confussed help pls =P

soem time ago i got free spotify with unlimited music but with ad's comming. It ended after a year or so and then i stopt useing it cos 10 hours a week is way to little. Now i got the one from Facebook and it worked til to day when i logged in and i ...

  • Casual Listener
  • soem time ago i got free spotify with unlimited music but with ad's comming. It ended after a year or so and then i stopt useing it cos 10 hours a week is way to little.   Now i got the one fr...
  • Zlackthor
  • Casual Listener
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

Erase of everything on my Spotify account

Saturday night (Feb 11th), my Spotify account was wiped clean of all of its contents, stared, folders and etc. I even had to re-sync it to my facebook. This has been extremely frustrating. Can someone help me and tell me why this has happeend? My Acc...

  • Casual Listener
  • Saturday night (Feb 11th), my Spotify account was wiped clean of all of its contents, stared, folders and etc. I even had to re-sync it to my facebook. This has been extremely frustrating. Can someon...
  • thisiswilton
  • Casual Listener
  • 2760 Views
  • 33 replies
  • 0 likes
  • 2760 Views
  • 33 replies
  • 0 likes

Solved!! All my playlists are gone, again!

Hello, Yesterday all my playlists disappeared but after posting at this forum, I got all of them back. Now it has happened again, it seams that at 00.00 my Spotify resets or something and all my playlists are deleted. What is happening to my account,...

  • Casual Listener
  • Hello,   Yesterday all my playlists disappeared but after posting at this forum, I got all of them back.   Now it has happened again, it seams that at 00.00 my Spotify resets or somethi...
  • Richard
  • Community Legend
  • 828 Views
  • 6 replies
  • 0 likes
  • 828 Views
  • 6 replies
  • 0 likes

Cannot unsubscribe!?

I do not want to use spotify premium anymore and I'm required to enter my password before it cancels it, but whenever I do, it tells me that I have enetered an incorrect password. help me out

  • Newbie
  • I do not want to use spotify premium anymore and  I'm required to enter my password before it cancels it, but whenever I do, it tells me that I have enetered an incorrect password. help me out
  • David
  • Spotify Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Duplicate Account / Need Facebook Connect Login Account Closed

Wow. What a mess. I am having trouble with my Facebook connect. I have my initial account mkw1342, which is a Premium account. Last night I clicked a link on Facebook and it attempted to login me in with FB, and now I have a brand new account linked ...

  • Casual Listener
  • Wow.  What a mess.  I am having trouble with my Facebook connect.   I have my initial account mkw1342, which is a Premium account.   Last night I clicked a link on Facebook an...
  • mkw1342
  • Casual Listener
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

Solved!! Alla mina spellistor är borta?

Hej, när jag starta spotify idag så var alla mina spel listor borta? Dom finns dock på min iphone vilket jag tycker är väldigt konstigt! Någon som vet varför det är såhär?

  • Visitor
  • Hej, när jag starta spotify idag så var alla mina spel listor borta? Dom finns dock på min iphone vilket jag tycker är väldigt konstigt! Någon som vet varför det är såhär?
  • PSl
  • Casual Listener
  • 8923 Views
  • 7 replies
  • 0 likes
  • 8923 Views
  • 7 replies
  • 0 likes