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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83671 Views

29 replies

0 likes

  • 83671 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

105044 Views

10 replies

3 likes

Account
Login
  • 105044 Views
  • 10 replies
  • 3 likes

I think my account is hacked.

PlanPremiumCountryNetherlandsDeviceSony experiaOperating SystemWindows 10 My Question or IssueI want to know if it is possible to see where everybody is logged in. Because i have chanced my password for like 5 times today but there is someone or some...

Casual Listener

Plan Premium Country Netherlands Device Sony experia Operating System Windows 10   My Question or Issue I want to know if it is possible to see where everybody is logged in. Because i ...

mackhax0r

Casual Listener

1985 Views

7 replies

0 likes

Account
Login
Security
  • 1985 Views
  • 7 replies
  • 0 likes

Superuser Contribution Facebook link not changing display name

I created my account without Facebook. Later I wanted to link to my FB account. All went well, I was able to add friends etc. Had read that it can take a couple of days for the name and picture to flow over to the account. Well its been about a week,...

Regular

I created my account without Facebook. Later I wanted to link to my FB account. All went well, I was able to add friends etc. Had read that it can take a couple of days for the name and picture to fl...

Peter

Spotify Legend

2352 Views

7 replies

0 likes

Account
  • 2352 Views
  • 7 replies
  • 0 likes

Superuser Contribution Song does not appear in playlists on my devices

PlanPremiumCountrySweden Device(iPhone 6s)Operating System(iOS 12.3.1) Hello, a song I’ve written doesn’t show in Spotifys own official playlists on my devices, but it shows on other peoples devices. I think the playlists aren’t updating for me. How ...

Casual Listener

  Plan Premium Country Sweden    Device (iPhone 6s) Operating System (iOS 12.3.1)   Hello, a song I’ve written doesn’t show in Spotifys own official playlists on my dev...

Peter

Spotify Legend

597 Views

3 replies

0 likes

Account
Other
Premium
  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution Someone using my account?

PlanFreeMy Question or IssueWhen i open up Spotify on either my phone (Android) or my PC, it often says it's playing music from the browser player, but definitely not in my browser. It plays songs from artists I never even heard of, and often saves t...

Casual Listener

Plan Free My Question or Issue When i open up Spotify on either my phone (Android) or my PC, it often says it's playing music from the browser player, but definitely not in my browser. It plays so...

Peter

Spotify Legend

1291 Views

5 replies

1 likes

Account
Free
Other
Security
  • 1291 Views
  • 5 replies
  • 1 likes

Superuser Contribution Hacked account?

PlanPremiumCountryScotlandDevice Samsung galaxy s9/PS4/Windows PCOperating SystemAndroid orea/windows 10 My Question or IssueI recently was logged out of my account on all devices and could not log back in using my previous password. After resetting ...

Casual Listener

Plan Premium Country Scotland Device Samsung galaxy s9/PS4/Windows PC Operating System Android orea/windows 10   My Question or Issue I recently was logged out of my account on all devi...

Peter

Spotify Legend

689 Views

3 replies

0 likes

Account
  • 689 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Account] Facebook linked Spotify Family account

PlanPremium Family AccountCountry DeviceAudio StreamerOperating System(Custom Volumio My Question or IssueI need to provide my new audio streamer (which runs on a custom Volumio OS) with my Log in User ID and password. My account is a family premium ...

Casual Listener

Plan Premium Family Account Country   Device Audio Streamer Operating System (Custom Volumio   My Question or Issue I need to provide my new audio streamer (which runs on a custom...

Peter

Spotify Legend

1299 Views

7 replies

0 likes

Account
Login
Premium
  • 1299 Views
  • 7 replies
  • 0 likes

Superuser Contribution Have Premium Family Subscription but can't access features

PlanPremium - familyCountrySpainDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI have been on a premium subscription for years now. A few days ago premium features such as downloading playlists to the phone stopped without reaso...

Casual Listener

Plan Premium - family Country Spain Device Samsung Galaxy S10+ Operating System Android   My Question or Issue I have been on a premium subscription for years now.  A few days ago...

Peter

Spotify Legend

726 Views

3 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 726 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Account Hijacked - Keeps playing one song

PlanPremiumCountryPhilippinesDeviceSamsung S10Operating SystemAndroid My Question or Issue The app keeps playing one song, on repeat. if changed, it goes back to the same music.if paused, it plays back again.if stopped, it plays back.if re-logged-in,...

Casual Listener

Plan Premium Country Philippines Device Samsung S10 Operating System Android   My Question or Issue   The app keeps playing one song, on repeat.  if changed, it goes back t...

Peter

Spotify Legend

1467 Views

5 replies

0 likes

Account
  • 1467 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cannot Delete My Old Profile

Hi, yesterday I wanted to delete my profile ‘bluegatesproject’, because I’ve recently take an artist name ‘the blue gates project’. I followed the instructions and deleted the account, spotify sent me an email to verify and I verified. They sent me a...

Casual Listener

Hi, yesterday I wanted to delete my profile ‘bluegatesproject’, because I’ve recently take an artist name ‘the blue gates project’. I followed the instructions and deleted the account, spotify sent m...

Peter

Spotify Legend

1022 Views

7 replies

0 likes

Account
  • 1022 Views
  • 7 replies
  • 0 likes

Superuser Contribution Premium error

PlanFree/PremiumCountryPhilippinesDeviceIphone XOperating SystemIOS My Question or IssueSo i payed for a spotify premium and my card was charged as you can see in the screen cap but when i checked my account it says it’s still free

Casual Listener

  Plan Free/Premium Country Philippines Device Iphone X Operating System IOS   My Question or Issue So i payed for a spotify premium and my card was charged as you can see in the...

Peter

Spotify Legend

2270 Views

8 replies

0 likes

Account
Free
Premium
Subscription
  • 2270 Views
  • 8 replies
  • 0 likes

Spotify keeps charging me for an account i dont have..

Okay so I have Spotify premium through Vodafone, which is paid for by Vodafone, which is this account. On my bank account statements I have been charged since at least November 2017 every month for a Spotify account I don't have. I have tried all the...

Casual Listener

Okay so I have Spotify premium through Vodafone, which is paid for by Vodafone, which is this account. On my bank account statements I have been charged since at least November 2017 every month for a...

Sackey16

Casual Listener

1161 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1161 Views
  • 4 replies
  • 0 likes

[Deleted]

[Deleted]

Newbie

[Deleted]

OneByBoo

Roadie

448 Views

1 replies

0 likes

Account
  • 448 Views
  • 1 replies
  • 0 likes

Transfer Search History

So I just got a new computer (Windows) and I want to transfer my search history from my old computer (also Windows) to my new one. Is there a certain file I can copy over to the new computer or am I just gonna have to manula search things on the new ...

Newbie

So I just got a new computer (Windows) and I want to transfer my search history from my old computer (also Windows) to my new one. Is there a certain file I can copy over to the new computer or am I ...

Billy-J

Spotify Star

421 Views

1 replies

0 likes

Account
  • 421 Views
  • 1 replies
  • 0 likes

Can’t link Facebook with Spotify

PlanPremium Countrymexico My Question or IssueI used to have an account that linked with Facebook... but I didn’t used it for a while.now I got a new account with different email and I tried linking with Facebook and it will redirect from the app to ...

Newbie

  Plan Premium  Country mexico My Question or Issue I used to have an account that linked with Facebook... but I didn’t used it for a while. now I got a new account with different e...

OneByBoo

Roadie

317 Views

1 replies

0 likes

Account
  • 317 Views
  • 1 replies
  • 0 likes

Facebook account connected but Name & Photo does not appear

PlanPremiumCountryUSDevicePixel 2 XL & DesktopOperating SystemAndroid Version 9, Windows 10 Pro My Question or IssueFor the past couple of months my Facebook name and profile pic is not connecting to my Spotify account. I've gone through the loop of ...

Newbie

Plan Premium Country US Device Pixel 2 XL & Desktop Operating System Android Version 9, Windows 10 Pro   My Question or Issue For the past couple of months my Facebook name and pro...

OneByBoo

Roadie

481 Views

1 replies

0 likes

Account
Login
  • 481 Views
  • 1 replies
  • 0 likes

Several Account issues

PlanPremium (Family Plan)CountryPhilippines, (Residing in the US now)DeviceiPhone XrOperating SystemiOS 10 My Question or IssueHello!I have actually several issues... while my spotify account was connected to my old facebook account (which was hacked...

Casual Listener

Plan Premium (Family Plan) Country Philippines, (Residing in the US now) Device iPhone Xr Operating System iOS 10   My Question or Issue Hello! I have actually several issues... while...

OneByBoo

Roadie

609 Views

1 replies

0 likes

Account
Login
Other
Security
  • 609 Views
  • 1 replies
  • 0 likes

i can not get premium

hi, i want to earn a premium duo plan, but when i pay it says that there was an error, i deleted my old account permanently, it was premium before and used free trial also, so i created one new with the same email because my daily mix was a trash, wh...

Casual Listener

hi, i want to earn a premium duo plan, but when i pay it says that there was an error, i deleted my old account permanently, it was premium before and used free trial also, so i created one new ...

OneByBoo

Roadie

605 Views

6 replies

0 likes

Account
Free
Premium
Subscription
  • 605 Views
  • 6 replies
  • 0 likes

My username is alphanumeric, but I don't even use Facebook.

PlanFree/PremiumCountryCanadaDeviceSamsung Galaxy A5 2017Operating SystemAndroid Oreo I think My Question or IssueWhen I'm on my account, my name is alphanumeric, but I don't use Facebook, and it's been that way for almost 24 hours

Newbie

  Plan Free/Premium Country Canada Device Samsung Galaxy A5 2017 Operating System Android Oreo I think   My Question or Issue When I'm on my account, my name is alphanumeric...

Billy-J

Spotify Star

533 Views

1 replies

0 likes

Account
Security
  • 533 Views
  • 1 replies
  • 0 likes

Spotify account cant log in

My Question or IssueI can't log into my account anymore it's like it doesn't exist one night it was playing music I've never even heard of and since then i haven't been able to log in request password changes the only thing i can see about it is if i...

Visitor

  My Question or Issue I can't log into my account anymore it's like it doesn't exist one night it was playing music I've never even heard of and since then i haven't been able to log in reque...

Billy-J

Spotify Star

631 Views

1 replies

0 likes

Account
  • 631 Views
  • 1 replies
  • 0 likes

The new Spotify layout?

Hey Spotify I used to love how the old layout allowed me to see my recently listened to in that all of the artists, songs, and albums I had were all in one spot. Now the entire layout is confusing and to be honest I hate it. Please is there any way t...

Newbie

Hey Spotify I used to love how the old layout allowed me to see my recently listened to in that all of the artists, songs, and albums I had were all in one spot. Now the entire layout is confusing an...

OneByBoo

Roadie

4466 Views

1 replies

14 likes

Alternative
classical
country
Electronic
Jazz
  • 4466 Views
  • 1 replies
  • 14 likes