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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335173 Views
  • 890 replies
  • 105 likes
  • Account
  • 335173 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147855 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147855 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86044 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86044 Views
  • 68 replies
  • 9 likes

Superuser Contribution I cannot login to spotify without Facebook - it does not recognize my email

When I try to login to spotify with my email and password, it does not let me. Spotify only lets me sign in using my Facebook credentials. I am trying to listen to music at work, and I cannot use facebook at work so I am not able to login to spotify....

  • Newbie
  • When I try to login to spotify with my email and password, it does not let me. Spotify only lets me sign in using my Facebook credentials. I am trying to listen to music at work, and I cannot use fac...
  • Jemi
  • Spotify Legend
  • 608 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Asking About Sign in Use Email

I Try Sign in In the app But Email Which I use to login Can not be found ,Please give me a solution, Because at this time I can only login using username.

  • Newbie
  • I Try Sign in In the app But Email Which I use to login Can not be found ,Please give me a solution, Because at this time I can only login using username.
  • Jemi
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution New account for changed username ?

Hey. I'd really like to change my username, but I know that isn't possible. Is there any way that I can get a new account with my desired username and have my music transfered?

  • Newbie
  • Hey. I'd really like to change my username, but I know that isn't possible. Is there any way that I can get a new account with my desired username and have my music transfered?
  • Jemi
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account won't move past an ad on web browser

My account is stuck on a Home Depot ad and won't move past it. I have no option to click "play" on the ad. It sits at 0:00 of 0:30. I can use the progress bar to move it back and forth, but nothing happens. Clicking on a new song or playlist adds it ...

  • Casual Listener
  • My account is stuck on a Home Depot ad and won't move past it.  I have no option to click "play" on the ad.  It sits at 0:00 of 0:30.  I can use the progress bar to move it back and fo...
  • Jemi
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edit address

Dear all! I need to change my country and address, but the system doesn't allow me to do that. Could you please help me with that query. Boryana

  • Newbie
  • Dear all!  I need to change my country and address, but the system doesn't allow me to do that. Could you please help me with that query.   Boryana
  • Jemi
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not working

For the last few months, some of my playlists just flat out stopped working. I click on them and they don't load, I attempt to delete them but it doesn't let me. The only proof of their existance is that their name shows up in my list of playlists. I...

  • Newbie
  • For the last few months, some of my playlists just flat out stopped working. I click on them and they don't load, I attempt to delete them but it doesn't let me. The only proof of their existance is ...
  • Jemi
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed Facebook accounmt, but it won't change on Spotify

I swapped the Gmail account that my Facebook was tied to, but Spotify still has it listed as the old address. It's been over a day and it still hasn't updated. Any suggestions?

  • Newbie
  • I swapped the Gmail account that my Facebook was tied to, but Spotify still has it listed as the old address. It's been over a day and it still hasn't updated. Any suggestions?
  • Jemi
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't long into old account with Premium

I forgot my password for my account and have tried multiple time for several days to reset the password through my email and I am not receiving the email code to reset it. I keep refreshing my email and checking the spam folder and still do not have ...

  • Newbie
  • I forgot my password for my account and have tried multiple time for several days to reset the password through my email and I am not receiving the email code to reset it. I keep refreshing my email ...
  • Jemi
  • Spotify Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plötzlich kein Login mehr möglich

Mein Bruder kann sich plötzlich nicht mehr einloggen. Sind gerade auf Spotify Family ungestiegen und nun kann er sich nicht mehr einloggen. Vor 10Minuten ging es aber mit genau den Logindaten noch einwandfrei.Wenn ich auf Passwort zurück setzen klick...

  • Newbie
  • Mein Bruder kann sich plötzlich nicht mehr einloggen. Sind gerade auf Spotify Family ungestiegen und nun kann er sich nicht mehr einloggen. Vor 10Minuten ging es aber mit genau den Logindaten noch ei...
  • Guido
  • Spotify Legend
  • 4371 Views
  • 1 replies
  • 0 likes
  • Account
  • 4371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my premium account somehow

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountry Device(Samsung Galaxy S9+, PC)Operating System(Android, Windows 10) My Question or Issue Hi. I had been using...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free/Premium Country   Device (Samsung Galaxy S9+, PC) Operating...
  • Guido
  • Spotify Legend
  • 958 Views
  • 1 replies
  • 0 likes
  • Account
  • 958 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pay for premium and can’t access account!! Help!!!

So I just bought a new phone and switched from an android to an iphone. On my old android I had set up a premium Spotify account and made the account through Facebook. The Facebook linked got hacked and deleted and it automatically linked with the ne...

  • Visitor
  •  So I just bought a new phone and switched from an android to an iphone. On my old android I had set up a premium Spotify account and made the account through Facebook. The Facebook linked got h...
  • Guido
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa and Spotify Premium

PlanFree/PremiumPremium FamilyCountrySwitzerland but Amazon in France because Alexa is not in Switzerland... Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueHello! I made a mistake. I revoke the access for ...

  • Casual Listener
  • Plan Free/Premium Premium Family Country Switzerland but Amazon in France because Alexa is not in Switzerland...  Device   Operating System (iOS 10, Android Oreo, Windows 10,et...
  • Guido
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution nao lembro meu email e meu nome de usuario nao loga no spotify premium

PlanPremiumCountry BrasilDeviceSamsung Galaxy J7Operating SystemAndroid Oreo My Question or Issue Boa tarde a todos.Criei uma conta no spotify no começo do mes e vinculei ao meu cartão de credito.Usei normalmente até ter que trocar de celular e agora...

  • Newbie
  •   Plan Premium Country  Brasil Device Samsung Galaxy J7 Operating System Android Oreo   My Question or Issue  Boa tarde a todos. Criei uma conta no spotify no com...
  • Guido
  • Spotify Legend
  • 2182 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2182 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to login my username and pass now it says unable to login username or password is incorrect..

I used to login my username and pass now it says unable to login username or password is incorrect.. i login with my email acount its able to enter but my email/facebook is different than my username account.. please helppp

  • Newbie
  • I used to login my username and pass now it says unable to login username or password is incorrect.. i login with my email acount its able to enter but my email/facebook is different than my username...
  • Guido
  • Spotify Legend
  • 283 Views
  • 2 replies
  • 0 likes
  • Login
  • 283 Views
  • 2 replies
  • 0 likes

Solved!! Not able to change Country, only USA available, I am in Canada

I am located in Toronto, when i signed up for Spotify, it set my country default as USA. When I went to my profile, edit profile, country. USA was the only option, I was not able to select Canada. For this, I am not able to join my husband's family p...

  • Casual Listener
  • I am located in Toronto, when i signed up for Spotify, it set my country default as USA. When I went to my profile, edit profile, country. USA was the only option, I was not able to select Canada.&nb...
  • Jose_M
  • Spotify Star
  • 6432 Views
  • 5 replies
  • 1 likes
  • Account
  • 6432 Views
  • 5 replies
  • 1 likes

Solved!! my spotify account playlists and history got erased when I reset my password

I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my username to a bunch of random letters and numbers, and all my h...

  • Visitor
  •   I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my user...
  • Jose_M
  • Spotify Star
  • 1962 Views
  • 3 replies
  • 1 likes
  • Account
  • 1962 Views
  • 3 replies
  • 1 likes

Solved!! Moved from Singapore to Switzerland and need to change country but Switzerland not available

Moved from Singapore to Switzerland and need to change country but Switzerland. First I cancelled my premium subscription, as this was a prerequesit to change countries. Now I wanted to change the country and can only select SG or UK? How can I chang...

  • Casual Listener
  • Moved from Singapore to Switzerland and need to change country but Switzerland. First I cancelled my premium subscription, as this was a prerequesit to change countries. Now I wanted to change the co...
  • Jose_M
  • Spotify Star
  • 365 Views
  • 3 replies
  • 1 likes
  • Account
  • 365 Views
  • 3 replies
  • 1 likes

Unauthorised Change In Email Address

PlanPremiumCountry AustraliaDeviceOppo F1s Operating SystemAndroid Color OS My Question or Issue Hi, on my way too work earlier on today I went to open Spotify and play my usual mix. When the app opened, it took me straight to the login screen which ...

  • Casual Listener
  •   Plan Premium Country  Australia Device Oppo F1s  Operating System Android Color OS   My Question or Issue  Hi, on my way too work earlier on today I went to ope...
  • Maxim
  • Spotify Star
  • 334 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 334 Views
  • 3 replies
  • 0 likes

Solved!! Acount max number

My Question or Issue Hello, how many user at same time can have a normal premium acount?

  • Casual Listener
  •    My Question or Issue  Hello, how many user at same time can have a normal premium acount?
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Login failed: set to offline

I can't login to my Spotify premium account on my phone MOTO G5+. Says "you are offline". How am I supposed to go online I can't even login.Works fine on my PC.

  • Casual Listener
  • I can't login to my Spotify premium account on my phone MOTO G5+. Says "you are offline". How am I supposed to go online I can't even login. Works fine on my PC.  
  • Agustin6
  • Composer
  • 176 Views
  • 1 replies
  • 0 likes
  • Login
  • 176 Views
  • 1 replies
  • 0 likes