Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434060 Views
967 replies
108 likes
Account

434060 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192615 Views
119 replies
116 likes
Account

1192615 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105972 Views
70 replies
11 likes
Account
Login
Premium

105972 Views
70 replies
11 likes

Superuser Contribution My username is just numbers. No way to change that?

PlanPremiumCountry ICEDevice(iPhone 7, Lenovo)Operating System(Windows 10) My Question or IssueHiIn community and account I've can log in with my username but when I log in elsewhere, to the app in computer and phone, I need to use numbers... and the...

arnigummi
Regular
Plan Premium Country ICE Device (iPhone 7, Lenovo) Operating System (Windows 10) My Question or Issue Hi In community and account I've can log in with my username but when I l...
2019-02-04 10:49:05 AM
2019-02-12 9:41:01 AM
Guido
Spotify Legend
11344 Views
7 replies
2 likes
Account
Login

11344 Views
7 replies
2 likes

Superuser Contribution Can´t find friends

PlanPremiumCountry Portugal Operating SystemWindows 7My Question or Issue Even with facebook connected to spotify i can´t find new friends, that just starts searching and never ends.

alexjmgoncalves
Casual Listener
Plan Premium Country Portugal Operating System Windows 7 My Question or Issue Even with facebook connected to spotify i can´t find new friends, that just starts sea...
2019-02-09 4:13:43 PM
2019-02-12 9:33:33 AM
Guido
Spotify Legend
534 Views
6 replies
0 likes
Account

534 Views
6 replies
0 likes

Superuser Contribution Logging in to Spotify for Roku with a Facebook based id

Plan: PremiumCountry: USA Device: Roku Stick I recently noticed that the Roku software for Spotify was back (it had been pulled recently while waiting on an upgrade - the old version wasnt very good). I was interested to see what the upgrades were. I...

NYCDAVID
Casual Listener
Plan: Premium Country: USA Device: Roku Stick I recently noticed that the Roku software for Spotify was back (it had been pulled recently while waiting on an upg...
2019-02-10 4:15:12 PM
2019-02-12 9:27:46 AM
Guido
Spotify Legend
1572 Views
1 replies
0 likes
Account
Login
Other
Premium

1572 Views
1 replies
0 likes

Superuser Contribution RECENT RELEASES NOT PLAYABLE nor ADDABLE TO PLAYLIST

Plan FreeCountry PanamaDevice HP LaptopOperating SystemWindows 7 ultimate My Question or Issue I believe this started on or about 30 JANUARY where I cannot add a new release to my existing playlist, nor will it play. It appears as a ghosted song with...

catchradio
Regular
Plan Free Country Panama Device HP Laptop Operating System Windows 7 ultimate My Question or Issue I believe this started on or about 30 JANUARY where I cannot add a new rel...
2019-02-10 1:17:10 AM
2019-02-12 9:19:11 AM
Guido
Spotify Legend
700 Views
3 replies
0 likes
Free

700 Views
3 replies
0 likes

Music in our event

PlanPremiumFinland My Question or Issue I am a student and as a part of my studies I am organizing an event with 5 other students. The event is free and there are going to be about 70-100 people participating. We want to play backround music in the e...

tiqqman
Newbie
Plan Premium Finland My Question or Issue I am a student and as a part of my studies I am organizing an event with 5 other students. The event is free and there are going to...
2019-02-11 9:45:30 PM
2019-02-12 7:38:23 AM
OneByBoo
Roadie
844 Views
1 replies
0 likes
Account
Other

844 Views
1 replies
0 likes

Solved!! Spotify Not Showing Facebook Name After Reactivation

PlanPremiumCountryUSA DeviceDesktop and Google Pixel 3Operating SystemWindows 10 and Android Pi My Question or Issue I recently deactivated my Facebook account that I used to create the spotify account with and now my name is a bunch of letters and n...

Chezmuffin
Newbie
Plan Premium Country USA Device Desktop and Google Pixel 3 Operating System Windows 10 and Android Pi My Question or Issue I recently deactivated my Facebook account that...
2019-02-12 5:13:24 AM
2019-02-12 7:07:53 AM
OneByBoo
Roadie
1030 Views
2 replies
0 likes
Account

1030 Views
2 replies
0 likes

Reset password, account wiped or returned to earlier state

PlanFreeCountryUnited States DeviceMacbook Air and Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just set up my new work computer (Macbook Pro, using High Sierra), logged out of spotify on my old computer (...

jamaffey3
Casual Listener
Plan Free Country United States Device Macbook Air and Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just set up my n...
2019-02-04 9:27:26 PM
2019-02-11 10:43:34 PM
osornios
Spotify Star
687 Views
3 replies
0 likes
Account

687 Views
3 replies
0 likes

Cannot change email or password

PlanPremiumCountryUnited States DeviceAny My spotify account is linked with facebook (unfortunately) after looking at my profile today my account had some temporary email on it "**yop mail**". A few months ago my account was hacked and my account was...

23tylerodell
Casual Listener
Plan Premium Country United States Device Any My spotify account is linked with facebook (unfortunately) after looking at my profile today my account had some temporary email on...
2019-02-11 6:46:37 PM
2019-02-11 9:18:02 PM
fedeblanco
Newbie
409 Views
2 replies
0 likes
Account

409 Views
2 replies
0 likes

Spotify keeps signing me out

i Have a iPhone and a Mac. Everytime I open Spotify on either device I’m signed out. I don’t know exactly how long it take to sign me out but I listen about 2x a day and both times I have to sign back in and it’s really annoying. It didn’t use to do ...

Mcleod100
Newbie
i Have a iPhone and a Mac. Everytime I open Spotify on either device I’m signed out. I don’t know exactly how long it take to sign me out but I listen about 2x a day and both times I have to sign bac...
2019-02-11 7:00:54 PM
2019-02-11 7:42:35 PM
Bittencourt
Spotify Star
626 Views
1 replies
0 likes
Account
Login
Other
Premium

626 Views
1 replies
0 likes

Account email changed?

I am a spotify premium subscriber and starting last week I haven't been able to sign in. I have reviewed all of the "help" docs regarding, password resets, unlinking from fb (I don't have facebook) etc. When I do the reset password option and use my ...

Kasorides
Newbie
I am a spotify premium subscriber and starting last week I haven't been able to sign in. I have reviewed all of the "help" docs regarding, password resets, unlinking from fb (I don't have faceb...
2019-02-11 3:18:07 PM
2019-02-11 7:06:26 PM
Brunelicia
Community Legend
296 Views
1 replies
0 likes
Account
Login
Security
Subscription

296 Views
1 replies
0 likes

Premium and Songs missing

PlanPremium 3 Month TrialCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueAfter being forcibly logged out earlier today, when I logged into my account again(which it would not allow me to use my username and I had to use my email i...

user-removed
Visitor
Plan Premium 3 Month Trial Country Canada Device PC Operating System Windows 10 My Question or Issue After being forcibly logged out earlier today, when I logged into my account agai...
2019-02-07 1:34:52 AM
2019-02-11 7:02:59 PM
Brunelicia
Community Legend
471 Views
3 replies
0 likes
Account
Premium
Subscription

471 Views
3 replies
0 likes

Spotify name in Chinese

Hi! I'm currently a student on premium plan in Australia. I am Chinese so I have both a Chinese name and an English name. My display name and account setting are set to English since that is my first language. However, it appears that recently, my ac...

Camelia
Newbie
Hi! I'm currently a student on premium plan in Australia. I am Chinese so I have both a Chinese name and an English name. My display name and account setting are set to English since that is my first...
2019-02-10 6:33:09 PM
2019-02-11 1:30:13 PM
Brunelicia
Community Legend
3239 Views
1 replies
0 likes
Account

3239 Views
1 replies
0 likes

Cant connect my account correctly with mail and facebook

PlanPremium My Question or Issue Hi,after three hours of browsing support centre and community i am pretty frustrated. And all i wanted is to connect my account both with e-mail and facebook. My old account was connected to my old facebook. I wanted ...

user-removed
Visitor
Plan Premium My Question or Issue Hi, after three hours of browsing support centre and community i am pretty frustrated. And all i wanted is to connect my account both with e-mail a...
2019-02-11 11:04:32 AM
2019-02-11 12:57:57 PM
Brunelicia
Community Legend
316 Views
1 replies
1 likes
Account

316 Views
1 replies
1 likes

Plan familiar premium

Hola invito a alguien de mi familia a unirse al plan premium familiar sin embargo al ceptar la invitación no se puede unir al plan he intentado varias veces Plan/PremiumCountry ChileDevice(iPhone)Operating System(iOS) My Question or Issue Hola invito...

Habib3
Casual Listener
Hola invito a alguien de mi familia a unirse al plan premium familiar sin embargo al ceptar la invitación no se puede unir al plan he intentado varias veces Plan /Premium Country Chil...
2019-01-28 2:57:16 AM
2019-02-11 12:32:38 PM
Brunelicia
Community Legend
536 Views
4 replies
0 likes
Premium

536 Views
4 replies
0 likes

Solved!!Superuser Contribution Username Changed After Being Hacked

PlanPremiumCountryUSA DeviceIphone7Operating SystemiOS 11.2.1 My Question or Issue After my account was compromised earlier this month my username changed from my actual name to a bunch of numbers. I solved the first problem but my username is still ...

Scumbalina
Regular
Plan Premium Country USA Device Iphone7 Operating System iOS 11.2.1 My Question or Issue After my account was compromised earlier this month my username changed from my...
2019-01-12 11:24:16 PM
2019-02-10 12:00:00 AM
Scumbalina
Regular
6220 Views
11 replies
1 likes
Account
Premium
Security

6220 Views
11 replies
1 likes

Account doesn't update recently played

A few days ago, I was playing music on desktop when my computer crashed (pretty sure it's not spotify's fault though) and I had to turn it off "the hard way" with the song still playing but like a broken record, stuck at a certain point. Since then, ...

MPT
Music Fan
A few days ago, I was playing music on desktop when my computer crashed (pretty sure it's not spotify's fault though) and I had to turn it off "the hard way" with the song still playing but like a br...
2019-02-05 12:41:05 AM
2019-02-10 9:43:12 AM
OneByBoo
Roadie
653 Views
1 replies
0 likes
Account
Other

653 Views
1 replies
0 likes

Personal recommendation

PlanPremium Device(iPhone,)Operating System(iOS, Windows 10,etc.) I have account but didn't using it two years. Now I am returning back. I have using my account 5 days but still have old playlists in "Made for you" section (2017), old "Top recommenda...

demas
Casual Listener
Plan Premium Device (iPhone,) Operating System (iOS, Windows 10,etc.) I have account but didn't using it two years. Now I am returning back. I have using my account 5 days...
2019-02-09 11:23:02 AM
2019-02-10 9:21:45 AM
Maxim
Spotify Star
350 Views
1 replies
0 likes
Premium

350 Views
1 replies
0 likes

Email to set up "device password" is not reaching my inbox

I would like to use Spotify on my samsung galaxy watch; therefore i have to set up a device pw, to login on my watch (on my phone i use my FB-account to connect with spotify); i do not get any email to set up a PW, i checked also the "spam folder"......

Dr_Boki
Newbie
I would like to use Spotify on my samsung galaxy watch; therefore i have to set up a device pw, to login on my watch (on my phone i use my FB-account to connect with spotify); i do not get any email ...
2019-02-09 8:17:31 PM
2019-02-10 8:57:07 AM
OneByBoo
Roadie
255 Views
1 replies
0 likes
Account
Login
Premium

255 Views
1 replies
0 likes

Solved!! Want to unlink Facebook from one account and link it to my other account

Hi!A long time ago, I made a Spotify account attached to my Facebook. However, I never used it, and instead used another Spotify more. Is there any way for me to delete the other account and connect my Facebook to the account I actually use? I don't ...

sxko16
Newbie
Hi! A long time ago, I made a Spotify account attached to my Facebook. However, I never used it, and instead used another Spotify more. Is there any way for me to delete the other account and connec...
2019-02-10 8:23:44 AM
2019-02-10 8:54:12 AM
OneByBoo
Roadie
995 Views
1 replies
0 likes
Account
Login

995 Views
1 replies
0 likes

Solved!! no email to link new family member through

PlanFamily/PremiumCountry AustraliaDevice iPhone 8Operating System(iOS 10, My Question or Issue My daughter already has a free account that was set up through facebook and we have just upgraded to premium. The facebook account doesnt have an email. s...

fionanmark
Casual Listener
Plan Family/Premium Country Australia Device iPhone 8 Operating System (iOS 10, My Question or Issue My daughter already has a free account that was set up through faceboo...
2019-02-09 9:17:02 AM
2019-02-10 6:45:08 AM
fionanmark
Casual Listener
537 Views
4 replies
0 likes
Premium

537 Views
4 replies
0 likes

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