Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
i tried to change my username with spotify help with the live chat but I realised I was on the wrong account but now I cant get back into my account
I cannot log in to my Spotify account using my usual details. When I attempt to recover my password, I receive an email in Spanish. I attempted to contact Spotify on Twitter but could not get any joy from there. I have had to cancel two debit cards (...
Hello, Hopefully what I'm about to say makes sense. I bought Spotify premium yesterday in the account that I've always had logged in on my phone. However today the app logged me out and when I tried to log back in it kept saying incorrect password. I...
Hihow can I find all the songs I’ve ever shared with friends via WhatsApp? Thanks
Saludos
Hey all, I am an artist on Spotify and planning to release something like an album soon. I want to release a few songs from the album separately as singles, but still included in the album. How do I go about that? I asked my aggregator and their answ...
Tengo un problema a la hora de realizar mi pago de Spotify Premium. Ya verifique con mi banco y ellos me dicen que puede ser un problema con Spotify, yo pienso que sí es así ya que he logrado hacer otras compras en linea con la misma tarjeta y si pas...
I just signed up using a free 60 Day Trial link from my birthday. It took a second to get the website to accept my card. When it did, I was charged 5.99. Why was I charged 5.99 at the start of a free trial? And will I get that money back?
June Sydney Australia - got premium and started to get charged but still had the ads, so I actually never did get the full benefit and I am paying for something I have never had so I decided to cancel in Jan 18 and still money is being taken out of m...
Regarding the new Private Marketplaces press release: can I opt out if I am a paid subscriber? Copy of the press release: Today we have officially enabled programmatic buying across our audio ads globally. We’re partnering with three of the largest a...
Hola! He hecho muchos intentos por dar de alta el plan familiar premium y la App no reconoce mi tarjeta, dice que no hace el cargo porque mi banco "tuvo un mal día". La tarjeta tiene saldo, de hecho ahí me hacían el cargo del plan premium anteriormen...
"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago." Si obtienes ese mensaje cuando intentas pagar por tu suscripción, lo que sucede e...
en colombia no puedo realizar pagos con american express ni paypal, ¿que hago si son las unicas disponibles que tengo?
I see that there are many messages about this and a ton of people complaining about the same thing. Just adding another to the list. Spotify, can't you get on this? on other social networking sites you have the option to block people and not have to ...
One of us keeps getting removed recently, hence we have to keep on creating new links to enable that person to join, it gets kinda annoying time and time but can I know what's the cause of this problem?Thanks
I have bought 5 giftcards of 10 Euro and we have the Spotify Premium for family. I always receive an error that the code is nog valid for this account.
Quando tento logar, aparece que o e-mail está incorreto (mas não está) e só resta a opção de logar com o Facebook, mas eu não o uso mais. O que fazer?
Buenos días, al momento de querer iniciar sesión me dice que esa en modo offline y no que me tengo que contactar a internet, entonces le pongo en conectar y me vuelve aparecer esa leyenda y no lo puedo abrir muchas gracias
Just as the the title stated.My Spotify account was made using Facebook, so i can't change Spotify email directly in "Edit Profile", so i changed my email in Facebook page.My Facebook email already changed its email, yet my email in Spotify is still ...
Buenos dias Cuando quiero pagar un plan familiar con tarjeta de credito E-prepago en colombia me sale error. Alguien sabe por que pasa esto, si es que no s epeude utilizar este tipo de tarjeta para pagar el plan? gracias.