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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80523 Views

9 replies

2 likes

Account
Login
  • 80523 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654225 Views

13 replies

4 likes

Account
  • 654225 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734765 Views

18 replies

29 likes

  • 734765 Views
  • 18 replies
  • 29 likes

Can't change my country from UK to NZ

Hey I'm trying to update my payment details to my NZ card (I have moved back to NZ from UK) but when I try it says it doesnt match my country and I need to update it. So then I try to change my country to NZ but it wont let me, its greyed out and stu...

Newbie

Hey I'm trying to update my payment details to my NZ card (I have moved back to NZ from UK) but when I try it says it doesnt match my country and I need to update it. So then I try to change my count...

Luke

Spotify Star

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes

Temporarily moving abroad?

I think this is a pretty specific situation, but I'm moving abroad for three months this summer. Because I'm only going to be abroad for three months, I won't have a foreign billing address. Is there a way to change the country associated with my acc...

Newbie

I think this is a pretty specific situation, but I'm moving abroad for three months this summer. Because I'm only going to be abroad for three months, I won't have a foreign billing address. Is ...

Luke

Spotify Star

357 Views

1 replies

0 likes

Account
Subscription
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make public playlists

Hello, i have some playlists that i can't "make public", so i can't share them.Also, some friends can't see what i'm listening to.Can i fix this? Thanks

Newbie

Hello, i have some playlists that i can't "make public", so i can't share them. Also, some friends can't see what i'm listening to. Can i fix this? Thanks  

Alfredo

Roadie

403 Views

1 replies

0 likes

Account
Premium
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family account no longer exist!!!!!

hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?

Newbie

hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?

Alfredo

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

How do I remove my uploaded music from Spotify

How do I remove my uploaded music from Spotify?Im looking to create a clean sheet so people can get a good first impresstion with the new music that I will be releasing. Any help is welcome. Thanks in advance!

Newbie

How do I remove my uploaded music from Spotify? Im looking to create a clean sheet so people can get a good first impresstion with the new music that I will be releasing.    Any help is ...

Maxim

Spotify Star

1242 Views

1 replies

0 likes

Account
  • 1242 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't let me change my country on my profile!

I've already seen that this was solved with other people, but it still remains a problem with my account! I created this account when I was in the UK, but then I moved back to Venezuela and Spotify told me I had to change my country on my profile. So...

Visitor

I've already seen that this was solved with other people, but it still remains a problem with my account!   I created this account when I was in the UK, but then I moved back to Venezuela...

MattSuda

Spotify Star

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Hulu Spotify Link and Payment problems

Alright, this one seems like a complex issue. I just tried signing up for the student account for Spotify and Hulu. When I signed up, I got an email confirmation from Spotify and when I signed in, I didn't have premium and it wasn't connected to Hulu...

Casual Listener

Alright, this one seems like a complex issue. I just tried signing up for the student account for Spotify and Hulu. When I signed up, I got an email confirmation from Spotify and when I signed in, I ...

snailgutz

Casual Listener

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Login fails Android app

Hi, I have no trouble logging in on any browser on my phone or on the computer. But when I try logging in on the Spotify app it fails.I don't get an error when I put my email/username and password and press the Log in button nothing happens.I've chan...

Visitor

Hi, I have no trouble logging in on any browser on my phone or on the computer. But when I try logging in on the Spotify app it fails. I don't get an error when I put my email/username and password ...

user-removed

Not applicable

551 Views

4 replies

0 likes

  • 551 Views
  • 4 replies
  • 0 likes

Account was hacked!!!

I was having trouble signing into my account a few days ago. I thought that maybe there was something wrong on Spotifys end. Well today I decided to change my password, and I was able to log into my account. Well to my surprise, ALL my playlists and ...

Newbie

I was having trouble signing into my account a few days ago. I thought that maybe there was something wrong on Spotifys end. Well today I decided to change my password, and I was able to log into my ...

DerMoriz

Roadie

374 Views

1 replies

0 likes

Account
  • 374 Views
  • 1 replies
  • 0 likes

withdrew money from the account without confirmation

05/02/2018 I wrote off 9,99 dollars from my account. I was not going to continue the premium subscription. But Spotify, without confirmation from my side, wrote off this money.I'll ask for money back.

Casual Listener

05/02/2018 I wrote off 9,99 dollars from my account. I was not going to continue the premium subscription. But Spotify, without confirmation from my side, wrote off this money. I'll ask for money ba...

ArthurMorganS

Casual Listener

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

How do I remove my Credit Card Information off Spotify?

If I go to account details and payment options it just shows the card, no option to remove it, I am not subscribed to anything and I don't want my Credit Card Information on there.

Newbie

If I go to account details and payment options it just shows the card, no option to remove it, I am not subscribed to anything and I don't want my Credit Card Information on there.

PamDes04

Newbie

562 Views

1 replies

0 likes

Account
Premium
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution KARTTAN HABERSİZ 167 TL ÇEKİLDİ

1 Mayıs günü spotify premium için kart bilgilerimi girerek ödeme yaptım.Fakat 13.99 tl yerine 167 tl çekildi.Bunun nedeni nedir?

Newbie

1 Mayıs günü spotify premium için kart bilgilerimi girerek ödeme yaptım.Fakat 13.99 tl yerine 167 tl çekildi.Bunun nedeni nedir?

SergioDavid

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

my first song with tunecore

hi guys...today my first song is online on spotify itunes amazon etc...i use tunecore but i have a problem. when i create my song i must write artist name and i write "Safe". now in spotify, my song is associated to other american artist with name "S...

Visitor

hi guys...today my first song is online on spotify itunes amazon etc...i use tunecore but i have a problem. when i create my song i must write artist name and i write "Safe". now in spotify, my song ...

Maxim

Spotify Star

600 Views

1 replies

0 likes

Account
  • 600 Views
  • 1 replies
  • 0 likes

I can't change country even I'm a premium account...:(

Hi, my name is QuanIm not too sure why my account is located in US as I'm a Vietnamese...? I tried to change the country in profile but it doesn't allow me even I'm stay in Viet Nam and IP address is from Viet Nam. The box is grey out. Please help......

Casual Listener

Hi, my name is Quan Im not too sure why my account is located in US as I'm a Vietnamese...? I tried to change the country in profile but it doesn't allow me even I'm stay in Viet Nam and IP address ...

quan06

Casual Listener

416 Views

4 replies

0 likes

  • 416 Views
  • 4 replies
  • 0 likes

My username seems to be different from the login name

Hello everyone! I'm having troubles with my username on Spotify. When I try to log in with my actual username ( Gattonyan ) I always get error 3: Invalid username/password. Seems like I can only login by email. After logging in, the app, web player a...

Newbie

Hello everyone! I'm having troubles with my username on Spotify. When I try to log in with my actual username ( Gattonyan ) I always get error 3: Invalid username/password. Seems like I can only logi...

Maxim

Spotify Star

1818 Views

2 replies

0 likes

  • 1818 Views
  • 2 replies
  • 0 likes

Country change

Hey ! I'm in Belgium for a long time, my credit card is french and I want to start using Spotify Premium but I can't change the country. I won't go back to France just to change the country of my account ! Can someone help me ?

Newbie

Hey !   I'm in Belgium for a long time, my credit card is french and I want to start using Spotify Premium but I can't change the country. I won't go back to France just to change the country ...

gre443

Newbie

396 Views

1 replies

2 likes

  • 396 Views
  • 1 replies
  • 2 likes

Superuser Contribution I'm logged out of my accounts and my email and password is not recognised

HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I can see all my playlists for a second before an erro...

Newbie

HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I c...

Alfredo

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

I used a fake email address to signup, would like to change my account email.

I'm now paying for spotify and would like my email to be associcated with my account. Because I intended to use spotify for free and had no plans to upgrade, I used a fake email to avoid splam. Now that I am paying for the service I would like to use...

Newbie

I'm now paying for spotify and would like my email to be associcated with my account.  Because I intended to use spotify for free and had no plans to upgrade, I used a fake email to avoid splam....

RobiP

Gig Goer

1954 Views

1 replies

0 likes

Login
Premium
  • 1954 Views
  • 1 replies
  • 0 likes

Facebook deleted spotify account deleted too?

Set up original account with facebook but I deleted my Facebook and now I can't log back in? So my question is is there any way I can recover that account? I have so much music saved I've had the account for like over 3 years please help

Newbie

Set up original account with facebook but I deleted my Facebook and now I can't log back in? So my question is is there any way I can recover that account? I have so much music saved I've had the acc...

lvluxus

Newbie

244 Views

1 replies

0 likes

Account
  • 244 Views
  • 1 replies
  • 0 likes