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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407425 Views
  • 959 replies
  • 107 likes
  • Account
  • 407425 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176937 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176937 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100183 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100183 Views
  • 68 replies
  • 10 likes

withdrew money from the account without confirmation

05/02/2018 I wrote off 9,99 dollars from my account. I was not going to continue the premium subscription. But Spotify, without confirmation from my side, wrote off this money.I'll ask for money back.

  • Casual Listener
  • 05/02/2018 I wrote off 9,99 dollars from my account. I was not going to continue the premium subscription. But Spotify, without confirmation from my side, wrote off this money. I'll ask for money ba...
  • ArthurMorganS
  • Casual Listener
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Having trouble logging in

When i go to log in it says im offline and will not let me connect how do i go on line?

  • Casual Listener
  • When i go to log in it says im offline and will not let me connect how do i go on line?
  • Bigcountry187
  • Casual Listener
  • 1377 Views
  • 2 replies
  • 0 likes
  • Login
  • 1377 Views
  • 2 replies
  • 0 likes

Log in

I can’t remember my log in or password or username and I’m still paying Premium on that account. I’ve tried every one I would use and it won’t let me access it.

  • Newbie
  • I can’t remember my log in or password or username and I’m still paying Premium on that account. I’ve tried every one I would use and it won’t let me access it. 😩
  • RobiP
  • Music Fan
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

No login solutions work

I can't login to my account, I've used the reset password account which just keeps asking me to use a new password link over and over. I've also tried pasting the link address into my browser and that just says link has already been used.The only thi...

  • Casual Listener
  • I can't login to my account, I've used the reset password account which just keeps asking me to use a new password link over and over. I've also tried pasting the link address into my browser and tha...
  • RobiP
  • Music Fan
  • 233 Views
  • 3 replies
  • 0 likes
  • Account
  • 233 Views
  • 3 replies
  • 0 likes

My username seems to be different from the login name

Hello everyone! I'm having troubles with my username on Spotify. When I try to log in with my actual username ( Gattonyan ) I always get error 3: Invalid username/password. Seems like I can only login by email. After logging in, the app, web player a...

  • Newbie
  • Hello everyone! I'm having troubles with my username on Spotify. When I try to log in with my actual username ( Gattonyan ) I always get error 3: Invalid username/password. Seems like I can only logi...
  • Maxim
  • Spotify Star
  • 1574 Views
  • 2 replies
  • 0 likes
  • 1574 Views
  • 2 replies
  • 0 likes

my first song with tunecore

hi guys...today my first song is online on spotify itunes amazon etc...i use tunecore but i have a problem. when i create my song i must write artist name and i write "Safe". now in spotify, my song is associated to other american artist with name "S...

  • Visitor
  • hi guys...today my first song is online on spotify itunes amazon etc...i use tunecore but i have a problem. when i create my song i must write artist name and i write "Safe". now in spotify, my song ...
  • Maxim
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
  • 435 Views
  • 1 replies
  • 0 likes

I used a fake email address to signup, would like to change my account email.

I'm now paying for spotify and would like my email to be associcated with my account. Because I intended to use spotify for free and had no plans to upgrade, I used a fake email to avoid splam. Now that I am paying for the service I would like to use...

  • Newbie
  • I'm now paying for spotify and would like my email to be associcated with my account.  Because I intended to use spotify for free and had no plans to upgrade, I used a fake email to avoid splam....
  • RobiP
  • Music Fan
  • 1020 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1020 Views
  • 1 replies
  • 0 likes

Facebook deleted spotify account deleted too?

Set up original account with facebook but I deleted my Facebook and now I can't log back in? So my question is is there any way I can recover that account? I have so much music saved I've had the account for like over 3 years please help

  • Newbie
  • Set up original account with facebook but I deleted my Facebook and now I can't log back in? So my question is is there any way I can recover that account? I have so much music saved I've had the acc...
  • lvluxus
  • Newbie
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Country change

Hey ! I'm in Belgium for a long time, my credit card is french and I want to start using Spotify Premium but I can't change the country. I won't go back to France just to change the country of my account ! Can someone help me ?

  • Newbie
  • Hey !   I'm in Belgium for a long time, my credit card is french and I want to start using Spotify Premium but I can't change the country. I won't go back to France just to change the country ...
  • gre443
  • Newbie
  • 275 Views
  • 1 replies
  • 2 likes
  • 275 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Student Discount charged me, didn't verify my info.

I went to renew my premium subscription to get the Student discount, and I entered my card and sent in the verification documents. The documents were rejected (I don't know why) and my discount never got verified. Spotify charged me 5.00$ on my credi...

  • Newbie
  • I went to renew my premium subscription to get the Student discount, and I entered my card and sent in the verification documents. The documents were rejected (I don't know why) and my discount never...
  • kikidrops-gb
  • Casual Listener
  • 21712 Views
  • 43 replies
  • 17 likes
  • Account
    Premium
    Subscription
  • 21712 Views
  • 43 replies
  • 17 likes

Superuser Contribution Username

I wanted to have my username be a tag i commonly use, but on my original account, it updated to be the first part of my email address.I read on the help that you cant change usernames (which is stupid, btw) and instead, to create a new account and yo...

  • Casual Listener
  • I wanted to have my username be a tag i commonly use, but on my original account, it updated to be the first part of my email address. I read on the help that you cant change usernames (which is stu...
  • MithraGoddess
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Solved!! Playlists disappeared after changing password

I've been logged out seconds after logging into spotify. After changing my password, I've noticed that all my playlists have disappeared (I still have my saved songs though). I also now have a saved playlist I didn't create. Please help me restore my...

  • Newbie
  • I've been logged out seconds after logging into spotify. After changing my password, I've noticed that all my playlists have disappeared (I still have my saved songs though). I also now have a saved ...
  • svphie
  • Newbie
  • 951 Views
  • 1 replies
  • 0 likes
  • Login
  • 951 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to Facebook

Hi, recently I wanted to change my user name. As I found out this was impossible, I decided to log in to Facebook, but I kept getting the message it was impossible to log in after I said I didn't want Spotify to post stuff on my Facebook profile. How...

  • Casual Listener
  • Hi, recently I wanted to change my user name. As I found out this was impossible, I decided to log in to Facebook, but I kept getting the message it was impossible to log in after I said I didn't wan...
  • Alfredo
  • Roadie
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't connect Spotify to Facebook?

I click on the large blue button in the desktop client and nothing happens, the connect to facebook button has been removed from the online account management page, and whe I try on my phone it never takes, what up?

  • Casual Listener
  • I click on the large blue button in the desktop client and nothing happens, the connect to facebook button has been removed from the online account management page, and whe I try on my phone it never...
  • Alfredo
  • Roadie
  • 463 Views
  • 3 replies
  • 1 likes
  • 463 Views
  • 3 replies
  • 1 likes

Solved!! Cancel subscription

I want to cancel my prescription but can't figure it out. Can you give me a step by step of a customer service phone number to call?

  • Newbie
  • I want to cancel my prescription but can't figure it out. Can you give me a step by step of a customer service phone number to call?
  • poaten1953
  • Newbie
  • 7956 Views
  • 52 replies
  • 3 likes
  • 7956 Views
  • 52 replies
  • 3 likes

Fido promotion code given to me by Fido does not work

Hi I have been given promo codes by Fido. When I enter them in. They don't work. I have got multiple new codes by they don't work. Here is the link:https://www.spotify.com/ca-en/redeem/prepaid/Please help on what I need to do

  • Newbie
  • Hi  I have been given promo codes by Fido. When I enter them in. They don't work. I have got multiple new codes by they don't work.  Here is the link: https://www.spotify.com/ca-en/redee...
  • Maxim
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error al conectarme con Facebook

He vinculado mi cuenta de Spotify con Facebook y no sale ni mi foto de perfil ni mi nombre real, sigue apareciendo mi nombre de usuario con el que cree mi cuenta. A qué se debe esto ?

  • Newbie
  • He vinculado mi cuenta de Spotify con Facebook y no sale ni mi foto de perfil ni mi nombre real, sigue apareciendo mi nombre de usuario con el que cree mi cuenta. A qué se debe esto ?
  • Tovar
  • Newbie
  • 775 Views
  • 2 replies
  • 0 likes
  • Account
  • 775 Views
  • 2 replies
  • 0 likes

I think I’ve been hacked and don’t know what to do? Please help

I’ve been using Spotify premium for a few months now and have been loving it. However, today when I went on the app it looked as though someone had logged me out to so i tried logging back in but whenever I do I either go back to my old account. I’ve...

  • Newbie
  • I’ve been using Spotify premium for a few months now and have been loving it. However, today when I went on the app it looked as though someone had logged me out to so i tried logging back in but whe...
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Someone meddled with my spotify (hacked or found out pw) and deleted all my songs

Recently there has been someone playing songs on my spotify and at first I thought it was some kind of flaw with Spotify because it was only Despacito. For weeks I kept seeing despacito in recently played but I never listened to it. I did check then ...

  • Newbie
  • Recently there has been someone playing songs on my spotify and at first I thought it was some kind of flaw with Spotify because it was only Despacito. For weeks I kept seeing despacito in recently p...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 254 Views
  • 1 replies
  • 0 likes

How to change user name ?

my user name only words and numbers. I want to change it how?

  • Newbie
  • my user name only words and numbers. I want to change it how?
  • DerMoriz
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes