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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Issues with accepting Blend invites

We've received reports that users are unable to accept Blend invites. When they try to do so, one of the following error messages is displayed: "Blend not found" "Something went wrong" "Link has expired" Alternatively, clicking the invite link just o...

  • Moderator
  • Moderator
  • We've received reports that users are unable to accept Blend invites. When they try to do so, one of the following error messages is displayed: "Blend not found" "Something went wrong" "Link ...
  • JLock1284
  • Casual Listener
  • 4259 Views
  • 27 comments
  • 78 likes
  • Mobile
  • Fixed
  • 4259 Views
  • 27 comments
  • 78 votes

[iOS] Wrong podcast episode played from Search

We've received multiple reports that when a podcast episode is played from the Search bar, another episode gets played instead of the one selected. This is happening on iOS devices.

  • Spotify Legend
  • We've received multiple reports that when a podcast episode is played from the Search bar, another episode gets played instead of the one selected. This is happening on iOS devices.
  • chall1216
  • Newbie
  • 4085 Views
  • 41 comments
  • 22 likes
  • iOS
  • Fixed
  • 4085 Views
  • 41 comments
  • 22 votes

[Android] Scroll bar not working in Liked Songs

Hi everyone! We've been receiving reports from you in the Community that the right hand-side scroll bar in Liked Songs is unclickable in the latest version of Spotify on Android. You can scroll through the Liked Songs by swiping up/down, but the scro...

  • Moderator
  • Moderator
  • Hi everyone! We've been receiving reports from you in the Community that the right hand-side scroll bar in Liked Songs is unclickable in the latest version of Spotify on Android.   You c...
  • Novy
  • Moderator
  • 16087 Views
  • 47 comments
  • 74 likes
  • Android
  • Fixed
  • 16087 Views
  • 47 comments
  • 74 votes

Android Auto - Spotify doesn't play offline

Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't supposed to be needed). Reinstalled both android aut...

  • Casual Listener
  • Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't s...
  • AtilaZro8
  • Visitor
  • 37671 Views
  • 260 comments
  • 280 likes
  • Fixed
  • 37671 Views
  • 260 comments
  • 280 votes

[Desktop] Doesn't show accurate number of songs saved anymore

Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any songs by mistake.I used to be able to just Command+A...

  • Regular
  • Hey. I use Spotify as my main music library and I have a little OCD regarding checking up on the precise number of saved songs in my "Liked songs" section, just to check up that I didn't delete any s...
  • vvspantomvv
  • Newbie
  • 11147 Views
  • 38 comments
  • 210 likes
  • Desktop
  • Not Right Now
  • 11147 Views
  • 38 comments
  • 210 votes

Non-car Bluetooth devices displaying in Car View mode

Hey there, We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this. If you're experiencing this, let us know by adding your +Vote the info requested in the Status Update. All the best!

  • Spotify Legend
  • Hey there,   We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.    If you're experiencing this, let us know...
  • Hoopster1990
  • Newbie
  • 42792 Views
  • 133 comments
  • 242 likes
  • Not Right Now
  • 42792 Views
  • 133 comments
  • 242 votes

Blend story not responsive

Hey there, We've received reports from users unable to interact with the Blend story, i.e. the Blend story being unresponsive. If you experience the same, make sure to subscribe to this thread and leave a vote so you can keep up to date with the late...

  • Spotify Legend
  • Hey there,   We've received reports from users unable to interact with the Blend story, i.e. the Blend story being unresponsive.   If you experience the same, make sure to subscribe...
  • Yordan
  • Moderator
  • 5782 Views
  • 33 comments
  • 41 likes
  • Other
  • Fixed
  • 5782 Views
  • 33 comments
  • 41 votes

[Desktop] Spotify won't resume after pause with bluetooth headphones

I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.

  • Casual Listener
  • I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.
  • keysosaurus
  • Newbie
  • 29080 Views
  • 175 comments
  • 330 likes
  • Desktop
  • Not Right Now
  • 29080 Views
  • 175 comments
  • 330 votes

Unable to stream on Apple Watch

Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup includes AirPods. If you’re experiencing this issue, make sure ...

  • Spotify Legend
  • Hey folks,   We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup i...
  • Xenia
  • Moderator
  • 31083 Views
  • 100 comments
  • 94 likes
  • Android
    iOS
  • Case Closed
  • 31083 Views
  • 100 comments
  • 94 votes

Lyrics feature not working - "Could not load lyrics" error message

Hey folks, We've received multiple reports from users that they're unable to use the Lyrics feature and are currently receiving "Could not load lyrics" error in almost every song. Issue seems to affect Android, Desktop and iOS devices. This is being ...

  • Moderator
  • Moderator
  • Hey folks, We've received multiple reports from users that they're unable to use the Lyrics feature and are currently receiving "Could not load lyrics" error in almost every song. Issue...
  • Novy
  • Moderator
  • 9560 Views
  • 20 comments
  • 32 likes
  • Android
    Desktop
    Desktop (Windows)
    iOS
  • Fixed
  • 9560 Views
  • 20 comments
  • 32 votes

"Play on Spotify" button missing in Instagram Stories

Plan Premium Country US Device iPhone 8 Plus Operating System iOS 12.2 Spotify App Version 8.5.3 My Question or Issue When I try to share a song to my Instagram story from the Spotify app, it posts without the Spotify sticker in the top left corner. ...

  • Casual Listener
  • Plan Premium Country US Device iPhone 8 Plus Operating System iOS 12.2 Spotify App Version 8.5.3   My Question or Issue When I try to share a song to my Instagram story f...
  • kavandave
  • Newbie
  • 31588 Views
  • 97 comments
  • 214 likes
  • Instagram
  • Fixed
  • 31588 Views
  • 97 comments
  • 214 votes

Wrapped 2021 Stories skipping quickly

Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.

  • Moderator
  • Moderator
  • Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.
  • Ver
  • Spotify Legend
  • 40021 Views
  • 50 comments
  • 72 likes
  • Mobile
  • Case Closed
  • 40021 Views
  • 50 comments
  • 72 votes

Google assistant not playing personalised playlists

PlanPremiumCountryAustraliaDeviceNest hub, home mini My Question or IssueEver since Spotify wrapped 2021 came out, my nest devices no longer play my personalised playlists via voice commands. I can see the command come up on my next hub (eg hey Googl...

  • Casual Listener
  • Plan Premium Country Australia Device Nest hub, home mini   My Question or Issue Ever since Spotify wrapped 2021 came out, my nest devices no longer play my personalised playlists via vo...
  • Dian
  • Spotify Legend
  • 15146 Views
  • 67 comments
  • 70 likes
  • Fixed
  • 15146 Views
  • 67 comments
  • 70 votes

Podcast episodes in Queue not playing automatically

Hey everyone, We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes queued one after the other, the second one gets skipped. If the...

  • Moderator
  • Moderator
  • Hey everyone,   We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes q...
  • kalambe
  • Newbie
  • 13604 Views
  • 155 comments
  • 84 likes
  • Your Library
  • Fixed
  • 13604 Views
  • 155 comments
  • 84 votes

[iOS] No longer able to see who added songs to a collaborative playlist

Plan Premium Country Netherlands Device iPhone 11 Pro Operating System iOS 13.4 Spotify version 8.5.54.1127 My Question or Issue Since a few days I'm no longer able to see who added songs to a collaborative playlist. I only see the songs I added myse...

  • Casual Listener
  • Plan Premium Country Netherlands   Device iPhone 11 Pro Operating System iOS 13.4 Spotify version 8.5.54.1127   My Question or Issue Since a few days I'm no longer...
  • cherie_smedile
  • Newbie
  • 17825 Views
  • 51 comments
  • 150 likes
  • iOS
  • Fixed
  • 17825 Views
  • 51 comments
  • 150 votes

[Mac Desktop] Can't Play Current Song Error Message

Plan: Premium for Students I have a MacBook Pro with macOS Catalina Version 10.15.6. For about the past month I have been getting an error message when trying to play Spotify on my laptop. I will play a song and it will play the entire song except fo...

  • Casual Listener
  • Plan: Premium for Students   I have a MacBook Pro with macOS Catalina Version 10.15.6. For about the past month I have been getting an error message when trying to play Spotify on ...
  • rubs
  • Regular
  • 48216 Views
  • 104 comments
  • 136 likes
  • Desktop
    Mac
  • Not Right Now
  • 48216 Views
  • 104 comments
  • 136 votes

Downtime September 8th, 2023: Home page not loading/updating

Hey everyone, We're experiencing some issues with the Home page not loading/updating on multiple devices and platforms.

  • Moderator
  • Moderator
  • Hey everyone,   We're experiencing some issues with the Home page not loading/updating on multiple devices and platforms.
  • aplefriter
  • Casual Listener
  • 3258 Views
  • 5 comments
  • 9 likes
  • Your Library
  • Fixed
  • 3258 Views
  • 5 comments
  • 9 votes

[Downtime 07.09.] Premium & Premium Duo pages are down

Hey folks! We're aware that the sites www.spotify.com/premium/ and https://www.spotify.com/duo/ are currently inaccessible. We're doing our best to resolve this and would advise you to try accessing the pages at a later point. Thank you for your pati...

  • Moderator
  • Moderator
  • Hey folks!   We're aware that the sites www.spotify.com/premium/ and https://www.spotify.com/duo/  are currently inaccessible.  We're doing our best to resolve this and ...
  • Vasil
  • Moderator
  • 801 Views
  • 3 comments
  • 9 likes
  • Other
  • Fixed
  • 801 Views
  • 3 comments
  • 9 votes

Spotify app not available in Google Play Store on Galaxy Watches

Hey folks, Due to some technical issues our Spotify app listing for Wear OS was removed from the Play Store yesterday. We're working with Google to get it back up and make it available again!

  • Spotify Legend
  •  Hey folks,   Due to some technical issues our Spotify app listing for Wear OS was removed from the Play Store yesterday. We're working with Google to get it back up and make it availab...
  • Alex
  • Spotify Legend
  • 2512 Views
  • 16 comments
  • 14 likes
  • Android
    Other
  • Fixed
  • 2512 Views
  • 16 comments
  • 14 votes

Black screen is shown on iOS mobile devices right after the app has been started.

Hey there, We've received reports of users seeing a black screen after launching the app on iOS mobile devices.

  • Spotify Legend
  • Hey there,   We've received reports of users seeing a black screen after launching the app on iOS mobile devices.    
  • ibnalfreak
  • Newbie
  • 5237 Views
  • 21 comments
  • 39 likes
  • iOS
  • Fixed
  • 5237 Views
  • 21 comments
  • 39 votes