Hey folks, We've been receiving contacts from Indian users saying
they've been charged for Premium and yet their account is still on free
status. This is being investigated by our teams.
Hey folks,
We've been receiving contacts from Indian users saying they've been charged for Premium and yet their account is still on free status. This is being investigated by our teams.&...
Hey folks, We are receiving reports from multiple users saying that
their mobile app isn't showing album covers in Your Library. This is
being investigated. If you're experiencing this issue, make sure to add
your +Vote to this thread.
Hey folks,
We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this ...
We've received reports that when liking song from the mobile app, it
won't appear in the Liked Songs on the desktop app and vice versa
(liking a song from the desktop app doesn't add it to the liked songs on
the mobile app). This is being investigate...
We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the l...
Hey there folks, We've seen reports about the Genre Filters in Liked
Songs (available only in certain markets) showing a message that
"Filters are hiding some results" without actually filtering songs. In
addition, some of the users reported that gen...
Hey there folks,
We've seen reports about the Genre Filters in Liked Songs (available only in certain markets) showing a message that "Filters are hiding some results" without actually filterin...
Hey folks! We've received reports that there is an issue with the Play
Queue.If some tracks get removed from the queue while shuffle playing
the Liked Songs playlist, two of the last few songs in the queue
duplicate and repeat multiple times.Note: Th...
Hey folks!
We've received reports that there is an issue with the Play Queue. If some tracks get removed from the queue while shuffle playing the Liked Songs playlist, two of the last fe...
We've received reports about the Spotify app skipping to the next track
in the queue on its own. This seems to affect mostly mobile users and
happens with Shuffle mode turned off.
We've received reports about the Spotify app skipping to the next track in the queue on its own. This seems to affect mostly mobile users and happens with Shuffle mode turned off.
Hey folks, We’re getting reports from users who are unable to see their
public playlists on their profiles. Even though currently the number of
playlists that can be viewed is 200, users are seeing 20 or fewer. This
is being investigated.
Hey folks,
We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is ...
Hey folks, We're receiving reports of an unusually high CPU usage on the
part of Spotify. First, we'd recommend trying a clean reinstall of the
app on your device by following the steps here. If after that you’re
still having trouble with this, it'd ...
Hey folks,
We're receiving reports of an unusually high CPU usage on the part of Spotify.
First, we'd recommend trying a clean reinstall of the app on your device by follo...
Hey there folks, We've received reports that users are having issues
when trying to subscribe to Premium or adding gift cards to their
accounts. We're currently investigating this. If you're experiencing
this, make sure not to retry to subscribe whil...
Hey there folks,
We've received reports that u sers are having issues when trying to subscribe to Premium or adding gift cards to their accounts.
We're currently investigati...
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late
2016)Operating SystemAndroid 11 My Question or IssueWith the new
playlist sorting and filtering options I lost the ability to have my
play order descend from the top while using...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 11 My Question or Issue With the new playlist sorting and filtering optio...
Recently there have been numerous reports that Spotify Connect is not
working on 3rd party devices like wireless smart speakers, multiroom
speakers, sound systems and receivers. It's either possible to connect
to the speaker using the Spotify Connect...
Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers.
It's either p...
Hey folks!We've gotten word that when you're logged in to Spotify.com
you're not able to access
https://support.spotify.com/contact-spotify-support/ in order to reach
out to our support. This is now being investigated.
Hey folks! We've gotten word that when you're logged in to Spotify.com you're not able to access https://support.spotify.com/contact-spotify-support/ in order to reach out to o...
PlanPremiumCountryUkDeviceSamsung Galaxy S10+Operating SystemAndroid
OreoMy Question or IssueThe controls are not showing in the notification
bar on Android
Plan Premium Country Uk Device Samsung Galaxy S10+ Operating System Android Oreo My Question or Issue The controls are not showing in the notification bar on Android
Hey! We've received some reports that our website www.spotify.com is
presenting some technical difficulties so some of our services like the
web player are being affected. Our team is already looking into this.
Edit: We can confirm that this isn't li...
Hey! We've received some reports that our website www.spotify.com is presenting some technical difficulties so some of our services like the web player are being affected. Our team is already lo...
Hey folks, We’re seeing reports that Home tab on Apple CarPlay show no
content, but the error message “Spotify is offline - you can play
downloads from Your Library" appears. This is now being investigated.
Hey folks,
We’re seeing reports that Home tab on Apple CarPlay show no content, but the error message “Spotify is offline - you can play downloads from Your Library" appears.
...
Hey folks,We've received some reports mentioning that after the recent
update, the Windows Desktop app is closing itself when logging in,
during playback or finishing a song. This issue happens on both versions
of the app: the client one, as well as ...
Hey folks, We've received some reports mentioning that after the recent update, the Windows Desktop app is closing itself when logging in, during playback or finishing a song. This issue...
We're aware of the following issues on mobile devices, when the app is
closed while the Shuffle button is on: - The queued tracks are
disappearing - The song screen goes blank - The play button is
unresponsive
We're aware of the following issues on mobile devices, when the app is closed while the Shuffle button is on:
- The queued tracks are disappearing
- The song screen goes blan...
We're receiving contacts from users on iOS, who are using the free
experience of Spotify and are unable to tap "and more" to see the list
of tracks when viewing a playlist. So far, this seems to not be
affecting Android users or users with Premium su...
We're receiving contacts from users on iOS, who are using the free experience of Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems t...