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[Android Auto] "Spotify doesn't seem to be working right now" error

Plan Premium Country Germany Device OnePlus 6T Operating System Android 10 My Question or Issue Longtime user never experienced any issue for years and years of enjoying great music and recommendations. I have Android Auto on the latest Seat Infotain...

  • Casual Listener
  •   Plan Premium Country Germany Device OnePlus 6T Operating System Android 10   My Question or Issue Longtime user never experienced any issue for years and years of en...
  • Sanzjr
  • Newbie
  • 45040 Views
  • 187 comments
  • 192 likes
  • Android
    Other
  • Fixed
  • 45040 Views
  • 187 comments
  • 192 votes

[Mobile] Recently Played not updating

Hey everyone, We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update be...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists.   If you’re experiencing this ...
  • Yordan
  • Moderator
  • 51367 Views
  • 381 comments
  • 978 likes
  • Mobile
    Your Library
  • Not Right Now
  • 51367 Views
  • 381 comments
  • 978 votes

[Android] Equalizer missing in the app settings

Hey everyone, We're receiving reports from users that the equalizer is missing in the settings of the app. If you’re experiencing this issue, make sure to add your +VOTE. We'll be keeping everyone up to speed here, so make sure to subscribe to this t...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that the equalizer is missing in the settings of the app.    If you’re experiencing this issue, make sure to add your...
  • luciamagalova
  • Casual Listener
  • 13898 Views
  • 36 comments
  • 92 likes
  • Android
  • Fixed
  • 13898 Views
  • 36 comments
  • 92 votes

Queue changes after switching device with Spotify Connect

Plan Premium Country United States Device Across devices My Question or Issue If I'm listening to a playlist on one device, then switch to another device using connect, the queue on the new device is the entire shuffled playlist. Expected is it would...

  • Casual Listener
  • Plan Premium Country United States Device Across devices   My Question or Issue If I'm listening to a playlist on one device, then switch to another device using connect, the qu...
  • Dian
  • Moderator
  • 18032 Views
  • 87 comments
  • 263 likes
  • Desktop
    Mobile
  • Fixed
  • 18032 Views
  • 87 comments
  • 263 votes

Artist Profiles not loading on web player and desktop app

We've received reports that some artist profiles are not loading on the desktop app and web player. These profiles can still be accessed using the mobile app.

  • Moderator
  • Moderator
  • We've received reports that some artist profiles are not loading on the desktop app and web player. These profiles can still be accessed using the mobile app.
  • Vasil
  • Moderator
  • 1077 Views
  • 14 comments
  • 5 likes
  • Desktop
  • Fixed
  • 1077 Views
  • 14 comments
  • 5 votes

Sonos speakers not showing up on desktop app

Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...

  • Moderator
  • Moderator
  • Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app.  They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
  • cyrusd-us
  • Newbie
  • 5584 Views
  • 40 comments
  • 33 likes
  • Desktop
  • Not Right Now
  • 5584 Views
  • 40 comments
  • 33 votes

"My Shazam Tracks" playlist doesn't sync/add all shazamed tracks

Plan; Premium Country: New Zealand It's the same on all my devices - whether Apple or Android My Question or Issue I've been using the automatic sync function where songs I have shazamed show up automatically in the 'My Shazams Playlist'. They stoppe...

  • Casual Listener
  • Plan; Premium Country: New Zealand   It's the same on all my devices - whether Apple or Android    My Question or Issue   I've been using the automatic sync fun...
  • priyajjain
  • Regular
  • 57080 Views
  • 175 comments
  • 237 likes
  • Other
  • Not Right Now
  • 57080 Views
  • 175 comments
  • 237 votes

Daily Mixes Don't Refresh, Change, or Update

My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to...

  • Music Fan
  • My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
  • Bibocico
  • Newbie
  • 26711 Views
  • 92 comments
  • 95 likes
  • Music
  • Not Right Now
  • 26711 Views
  • 92 comments
  • 95 votes

Downtime November 1st, 2022: Web Player not loading

Hey folks, We've received some contacts from users who are not able to load the Web Player and the main Spotify website correctly and instead see the following error message: upstream connect error or disconnect/reset before headers. reset reason: co...

  • Spotify Star
  • Spotify Star
  • Hey folks,    We've received some contacts from users who are not able to load the Web Player and the main Spotify website correctly and instead see the following error message: &nbsp...
  • MattSuda
  • Spotify Star
  • 3882 Views
  • 35 comments
  • 24 likes
  • Desktop
  • Fixed
  • 3882 Views
  • 35 comments
  • 24 votes

Free users hearing ads too frequently

Hey folks, We're receiving reports from free users about receiving too many ads. The reports describe hearing at least 2-3 ads after each song while on free. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions i...

  • Spotify Legend
  • Hey folks,   We're receiving reports from  free users about receiving too many  ads.  The reports describe hearing at least 2-3 ads after each song while on free. If yo...
  • Mnmlst
  • Visitor
  • 30670 Views
  • 46 comments
  • 168 likes
  • Desktop
    Mobile
    Web Player
  • Fixed
  • 30670 Views
  • 46 comments
  • 168 votes

Discover Weekly playlist not accessible

We've received reports from users having trouble opening their Discover Weekly. This appears to be happening across all platforms (Android, iOS, desktop, and the Web Player). This is currently being investigated.

  • Rising Star 3
  • Rising Star 3
  • We've received reports from users having trouble opening their Discover Weekly. This appears to be happening across all platforms (Android, iOS, desktop, and the Web Player).   This is cur...
  • Bittencourt
  • Spotify Star
  • 700 Views
  • 45 comments
  • 5 likes
  • Android
    Desktop
    Your Library
  • Fixed
  • 700 Views
  • 45 comments
  • 5 votes

Option to unban/unheart artists from dailymix

I've played the daily mix and I was delighted that i was able to ban artists i did not feel like listening _at the moment_, also i had hearted some super annoying songs. Now I can't play daily mix because i don't hear artists that i might like, and t...

  • Casual Listener
  • I've played the daily mix and I was delighted that i was able to ban artists i did not feel like listening _at the moment_, also i had hearted some super annoying songs.   Now I can't play dai...
  • ponakka
  • Casual Listener
  • 295 Views
  • 2 comments
  • 3 likes
  • Android
    dailymix
    Desktop
    iOS
    like
    unlike
  • Not An Issue
  • 295 Views
  • 2 comments
  • 3 votes

[Web Player] Mini picture in picture player won't pause music

Hey folks, We're seeing reports that the pause button in the mini player is stuck and not working. We've just merged a few threads together to keep you all in the loop. We'll be keeping everyone up to speed here, so make sure to subscribe to this thr...

  • Moderator
  • Moderator
  • Hey folks,   We're seeing reports that the pause button in the mini player is stuck and not working . We've just merged a few threads together to keep you all in the loop.  &n...
  • robigouk
  • Composer
  • 3440 Views
  • 47 comments
  • 12 likes
  • Desktop
    Other
  • Fixed
  • 3440 Views
  • 47 comments
  • 12 votes

[India] Failed payment error

Plan Free/Premium Country India Device Redmi K20 Pro Operating System (Android 10) Recurring Payment Method (trying for): HDFC Debit Card (mastercard) My Question or Issue Not able to complete transaction with my Debit card. The entered details and a...

  • Casual Listener
  • Plan Free/Premium Country India Device Redmi K20 Pro Operating System (Android 10) Recurring Payment Method (trying for): HDFC Debit Card (mastercard)   My Question or Issue ...
  • ROUISADFJ
  • Newbie
  • 12045 Views
  • 61 comments
  • 114 likes
  • Debit Card
    india
    Premium 3 Month Trial
  • Fixed
  • 12045 Views
  • 61 comments
  • 114 votes

Android Auto - Spotify doesn't play offline

Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't supposed to be needed). Reinstalled both android aut...

  • Casual Listener
  • Android Auto suddenly is unable to play music in offline mode. Started after last Spotify update. The only way to display tracks that have been downloaded is to use cellular data (which it wouldn't s...
  • AtilaZro8
  • Visitor
  • 28341 Views
  • 260 comments
  • 280 likes
  • Fixed
  • 28341 Views
  • 260 comments
  • 280 votes

[Desktop] Recently Played section not updating anymore

Hi team, For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed. The one of the web player of the iOS app works perfectly. I already did a clean reinstallation of the desktop app and the issue occurs whatever other laptop I u...

  • Visitor
  • Hi team, For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed. The one of the web player of the iOS app works perfectly. I already did a clean reinstallation of the d...
  • qgittings
  • Newbie
  • 32336 Views
  • 138 comments
  • 884 likes
  • Not Right Now
  • 32336 Views
  • 138 comments
  • 884 votes

When I start the web player one of my monitors shuts off/loses connection

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue How can I prevent my monitor from shutting off when I start the web player?

  • Casual Listener
  • Plan Free/Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  How can I prevent my monitor from shutting off when I start the web player?
  • jasonk679288
  • Visitor
  • 79807 Views
  • 179 comments
  • 538 likes
  • Won't Fix
  • 79807 Views
  • 179 comments
  • 538 votes

Google Assistant opens alternate song versions in Spotify

I got a new car that supports Android Auto (and Apple's CarPlay but that's irrelevant to this) so I purchased premium Spotify so I can just tell my car what to play. However since day one (3 months ago now?) I noticed a lot of songs don't default to ...

  • Casual Listener
  • I got a new car that supports Android Auto (and Apple's CarPlay but that's irrelevant to this) so I purchased premium Spotify so I can just tell my car what to play. However since day one (3 months a...
  • pfdm
  • Newbie
  • 14468 Views
  • 67 comments
  • 92 likes
  • Android
    Music
  • Fixed
  • 14468 Views
  • 67 comments
  • 92 votes

Missing Crossfade and Automix options on iOS

Hey there, We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds. We're sure it'll be resolved soon.

  • Moderator
  • Moderator
  • Hey there,   We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds.   We're ...
  • Yordan
  • Moderator
  • 810 Views
  • 20 comments
  • 4 likes
  • iOS
  • Fixed
  • 810 Views
  • 20 comments
  • 4 votes

Blend story not responsive

Hey there, We've received reports from users unable to interact with the Blend story, i.e. the Blend story being unresponsive. If you experience the same, make sure to subscribe to this thread and leave a vote so you can keep up to date with the late...

  • Moderator
  • Moderator
  • Hey there,   We've received reports from users unable to interact with the Blend story, i.e. the Blend story being unresponsive.   If you experience the same, make sure to subscribe...
  • Yordan
  • Moderator
  • 2611 Views
  • 33 comments
  • 38 likes
  • Other
  • Fixed
  • 2611 Views
  • 33 comments
  • 38 votes